• Journal of Distribution Science
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• v.22 no.1
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• pp.25-36
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• 2024

Purpose: The study attempts to explore the operational performance of the existing Malaysian logistics companies and the extent of their adoption of digitalization. The role of digitalization in enhancing the performance of companies in the logistics industry in Malaysia, for value creation, is the topic of study. Research design, data and methodology: A qualitative research method with a semi-structured interview approach was applied and judgmental sampling was used as the sampling technique to collect data. The research has chosen nine companies in the logistics industry in Peninsular Malaysia, with the interviews aimed at eleven members of top and middle-level management. Data analysis was performed using logical system techniques to examine and evaluate data, reorganizing feedback, comparing it with literature, and transforming it into structured, valuable information after interviews. Results: The study revealed mixed opinions on digitalization in logistics, despite its potential benefits such as improved operational efficiency, real-time information, and customer service. However, high costs may hinder financial performance and require revisions due to stakeholder involvement. Conclusions: The Malaysian logistics industry's adoption of digitalization is gaining traction, with most companies satisfied with their status. However, challenges like cost and inefficiency persist, prompting calls for government support to improve efficiency and reduce costs while ensuring sustainable transportation.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.145-156
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• 2021

The research purpose of this paper is to empirically examine the effects of technological readiness and innovation on logistics performance. To build up and maintain an important role in global supply chains, nowadays it is obvious that countries and logistics providers need to achieve competitive advantage in terms of digitalization. However, there is a lack of empirical studies about the impacts of information technologies and innovation potential on the logistics efficiency of countries. Hence, the study analyzes whether the corresponding pillars of the Global Competitiveness Index (GCI) matter for the Logistics Performance Index (LPI) and its dimensions. For determining the effects, the pooled regression approach is applied. The results show that technological readiness and innovation are positively and statistically significantly correlated with logistics performance: competence and quality of logistics services, efficiency of customs clearance processes, ability to track and trace consignments, frequency with which shipments reach consignee within scheduled or expected time, and ease of arranging competitively priced shipments. The findings of this study suggest that investments in innovations and technology progress improve countries' logistics efficiency, which is an important prerequisite for enabling Logistics 4.0 and thus, Industry 4.0 and the digital transformation of the economy and society.

• Korea Trade Review
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• v.48 no.2
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• pp.45-69
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• 2023

The advent of the 4th industrial technology brought about various changes and innovations in the overall industry, but the digitalization of the logistics industry, which involved complicated paperwork processes and various stakeholders, was somewhat behind compared to other industries. However, changes and innovations related to digitalization in the logistics industry began to accelerate due to the impact of COVID-19. This study is to check the digitalization status of container liners accelerated by these changes, analyze the impact of such changes on customer satisfaction and behavioral intention. In this study, a questionnaire survey was conducted for 30 days targeting workers in the logistics industry who had experience using digitalization products of container shipping companies, and a total of 144 questionnaire responses were used to verify hypotheses. To summarize the results of this study, first, it was confirmed that perceived ease of use has a positive (+) effect on perceived usefulness. Second, perceived ease of use was found to have a positive (+) effect on customer satisfaction. Third, it was found that perceived usefulness had a positive (+) effect on customer satisfaction. Fourth, perceived usefulness has a positive (+) effect on behavioral intention. Fifth, it was found that customer satisfaction had a positive (+) effect on behavioral intention. Summarizing the results of the study, it can be summarized that the digitization of regular shipping companies is convenient to use and has a positive effect on customer satisfaction and behavioral intention if it is useful.

• International journal of advanced smart convergence
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• v.13 no.1
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• pp.69-76
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• 2024

The objective of this paper is to investigate digital transformation in logistics within the shipping and logistics industry. This paper examines the case of Hyundai Merchant Marine (HMM) and draws insights from its success in becoming the top company amidst the industry challenges. To achieve a more in-depth analysis, a single-case study approach was employed. Various secondary data have been analyzed to support the examination of HMM's digital transformation. HMM has emerged as a global leader in transportation services. The company's success is attributed to its development of diverse ships, robust logistics systems, and pioneering a digital logistics platform, ultimately overcoming the crisis. Especially, this paper show that the digitalization of logistics has been analyzed as the most significant transformation. The findings of this paper can offer valuable implications for other companies grappling with similar challenges in the current trade landscape.

• Korean Journal of Agricultural Science
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• v.49 no.1
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• pp.31-43
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• 2022

The global trade environment is rapidly changing. The spread of COVID-19 promotes digitalization, and online transactions are becoming the new normal. Currently, Korea is actively introducing information and communication technology (ICT) that uses the internet of things (IoT) in relation to agriculture. However, few studies have analyzed the impact of digitalization on trade in the agricultural sector. Thus, the purpose of this study is to examine how the introduction of digital technology can affect the economy and trade of Korea. In this study, we estimate the impact of introducing digital technologies using the computable general equilibrium (CGE) model. The results of this analysis indicate that the GDP could increase by 3.82% to 10.53%. Also, agricultural production and trade according to the model will significantly increase to 8.67% and 5.72%, respectively, through a productivity increase from Blockchain, IoT, and artificial intelligence (AI) technologies, despite logistics inefficiencies. Although the effects of digitalization could be significant, farmers are still struggling to introduce digital technologies, stemming from the fact that government support systems are concentrated in only a few sub-sectors. In this regard, support in this area must be expanded and diversified according to the current environment of agriculture in Korea.

• Journal of Distribution Science
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• v.22 no.4
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• pp.105-114
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• 2024

Purpose : Due to the uncertainty of the global trade environment and the trade downturn, the shipping industry continues to face challenges. This study aims to investigate in-depth analysis of crisis overcoming strategies through case study of a company that is leader in the shipping and logistics industry. Research Desigh and Methodology : In order to conduct an in-depth analysis, a single case analysis was selected as a qualitative study. For this purpose, various secondary sources were used, and indirect interview data were also used. In this study, Maersk was selected because it has grown from a traditional shipping logistics company to a digital platform company. Results: Maersk has transformed itself into a comprehensive, digital logistics platform with several key strategies to respond to the long-term slump in the shipping industry. First, it leveraged Maersk's diversification and portfolio optimization strategy. Second, Maersk is transforming its logistics and transport processes through digitalization and technological innovation. Conclusion: Maersk, which is responding to the long-term recession facing the shipping industry, looked at how it has leveraged its strengths and explored new opportunities through a number of strategies and changes. This study provides insight into a digital logistics platform that will benefit the other companies as well.

• International Journal of Computer Science & Network Security
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• v.24 no.7
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• pp.87-100
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• 2024

Modern logistics significantly influences the globalization and internationalization processes. Logistics systems are becoming increasingly important in today's rapidly changing environment. On the other hand, the development of global economic integration, business globalization contributes to the creation and development of international logistics systems and global supply chains towards the international market. The aim of the article was to investigate the national logistics systems of developing countries in the context of their integration capabilities. The main methods used in this study are statistical analysis, index, graphical and analytical methods, methods for estimating structural dynamic shifts, comparisons. Commonly used methods of economic research, as well as statistical analysis and interstate comparisons, economic modelling (trend analysis to determine the forecast level of LPI for Ukraine), etc. were also involved. It is noted that the problem of development of logistics systems in developing countries was insufficiently covered in scientific research. The study suggests that the integration capabilities of national logistics systems are determined by the logistics performance of each country and the favourable logistics environment for integration transformations. This allowed analysing the state of the logistics systems of Poland, Bulgaria, India and Ukraine, and identifying the factors that determine it. The logistics environment of Poland, Bulgaria, India and Ukraine, as well as the factors of its formation are evaluated. The components of the logistic portrait of the country in the context of integration capabilities of the logistic system are offered. Trend analysis of LPI was carried out on the example of Ukraine, which showed positive trends in the logistics system and allowed drawing conclusions about increasing integration into international logistics channels based on its geopolitical location, improving the characteristics of the logistics environment, including customs regulation, and improving the efficiency of the national logistics system. Prospects for further research involve studies of the impact of pandemics, globalization, digitalization on logistics systems, including that of developing countries.

• Korea Trade Review
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• v.46 no.2
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• pp.1-18
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• 2021

Amid the growing importance and urgency of smartening in the Korean maritime logistics industry, this study conducted a survey on the status of Korea's maritime trade technology. Korea is on par with developed countries internationally, but in order to lead the digitalization of the future era, additional developments should be explored by reviewing current conditions. In particular, it is necessary to draw policy implications for smart shipping in Korea, which is a three-sided sea. This study derived technical implications by comparing the number of patent applications and the applicant for domestic and foreign patents related to the major technologies of the Fourth Industrial Revolution. In addition, it was intended to investigate and present the status of Korea's maritime trade technology through the analysis of smart shipping-related emotions and the analysis of positive and negative scores of companies related to sentiment analysis.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.21 no.2
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• pp.116-131
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• 2022

With the recent progress of the 4th industrial revolution, the logistics industry is also making efforts to introduce smart logistics, and various attempts are being made to spread logistics informatization, which is the core of smart logistics. Among these, blockchain technology is considered as a technology that will contribute to the spread of logistics informatization and is being applied to various fields. Accordingly, in this study, to discuss the applicability of blockchain technology to the logistics industry, the characteristics of blockchain technology were defined, related cases were reviewed, and a survey was conducted on the possibility of application in the industry. Blockchain technology can be defined as having the characteristics of economic feasibility, speed, transparency in terms of work efficiency, and scalability, decentralization (decentralization), reliability (security) in terms of added value creation. It was confirmed that many are being introduced in the fields of distribution, finance, personal information, and public services. As a result of the survey on the logistics industry, it was confirmed that the level of informatization of the logistics industry had entered the stage of generating profits by using information, but the industry was passive in sharing and utilizing information due to concerns about information leakage. Nevertheless, the awareness and expectation of the need for informatization is high, and it is expected that the informatization of the logistics industry and realizing smart logistics based on it will advance one step further with the introduction of blockchain technology in the future.