• Journal of Internet Computing and Services
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• v.23 no.1
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• pp.135-145
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• 2022

This paper presented a method to build a predictable smart ammunition logistics system using the 4th industrial technology for ammunition logistics, which is the core functions in the field of defense and logistics. We have analyzed the current level of ammunition logistics with various perspectives such as domestic and overseas logistics policies, technology trends, ammunition logistics characteristics, the smart logistics certification measures by Ministry of Land, Infrastructure and Transport. As a result it is considered that the current ammunition logistics needs needs improvement. To improve this, we presented a direction based on the implications derived after analyzing various ongoing programs such as wired/wireless-based automation, smart ammunition depots, and logistics innovation of the army, navy, and air force that can be applied to the ammunition logistics. In order to implement a data-based smart ammunition logistics management system that can achieve innovation and efficiency of total life cycle while meeting changes in the battlefield environment, we presented 4 objectives such as "automation and modernization of field work", "3D-based storage management & improvement of issuing at war," and "data management for prediction-oriented ammunition management". it is expected that there will be benefits such as improvement of operational continuity, guarantee of ammunition reliability, budget reduction, improvement of inefficiencies such as delay, waiting, and double work, and reduction of accidents.

• Science of Emotion and Sensibility
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• v.23 no.1
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• pp.3-16
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• 2020

Recently, as the fashion e-commerce market has expanded, the proportion of online shops that are growing rapidly has increased and with them so too has competition. Most retailers operating online shops need their own competitiveness, and accordingly, the need to develop their logistics service quality components is increasing. This study investigated the quality of the logistics services, which is a factor of the logistics service quality of the internet shop. It influences customer satisfaction and repurchase intention by collecting samples from the customers using online fashion shops. Two hundred customers who shop online were surveyed to extract the data. The sample was subjected to basic statistical analysis using the SPSS 25.0 package, and factor analysis, t-test, ANOVA, and correlation analysis were performed. The results of this study showed that the information quality of proactive return, promptness of the return process, and reliability of the return cost had a positive impact on customer satisfaction, and it had a significant influence on the customer's repurchase intention to the online store. A selection of shops showed high amounts of return reasons, high customer satisfaction, and high repurchase, whereas, in general, many others scored poorly across these criteria. This suggests that a retailer operating online should consider pages for receiving information plus sales content in addition to the quality and constituent factors of its logistics services for returns that influence repurchase and satisfaction.

• Journal of Distribution Research
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• v.15 no.3
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• pp.1-34
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• 2010

Introduction The purpose of this research is to develop overall model which involves the effect of ongoing support services by franchisor on franchisee's relationship quality(trust, satisfaction, and commitment) and business performance(financial and non-financial performance), and to investigate the relationships among trust, satisfaction, commitment, financial and non-financial performance. This study also suggests franchise business or franchise system should be based on long-term orientation between franchisor and franchisee rather than short-term orientation, or transactional relationship, and proposes the most effective way of providing on-going support services by franchisor with franchisee thru symbiotic relationship among franchisor and franchisee Research Model and Hypothesis The research model as Figure 1 shows the variables on-going support services which affect the relationship quality between franchisor and franchisee such as trust, satisfaction, and commitment, and also analyze the effects of relationship quality on business performance including financial and non-financial performance We established 12 hypotheses to test as follows; Relationship between on-going support services and trust H1: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's trust. Relationship between on-going support services and satisfaction H2: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's satisfaction. Relationship between on-going support services and commitment H3: On-going support services factors (product category & price, logistics service, promotion, information providing & problem solving capability, supervisor's support, and education & training support) have positive effect on franchisee's commitment. Relationship among relationship quality: trust, satisfaction, and commitment H4: Franchisee's trust has positive effect on franchisee's satisfaction. H5: Franchisee's trust has positive effect on franchisee's commitment. H6: Franchisee's satisfaction has positive effect on franchisee's commitment. Relationship between relationship quality and business performance H7: Franchisee's trust has positive effect on franchisee's financial performance. H8: Franchisee's trust has positive effect on franchisee's non-financial performance. H9: Franchisee's satisfaction has positive effect on franchisee's financial performance. H10: Franchisee's satisfaction has positive effect on franchisee's non-financial performance. H11: Franchisee's commitment has positive effect on franchisee's financial performance. H12: Franchisee's commitment has positive effect on franchisee's non-financial performance. Method The on-going support services were defined as an organized system of continuous supporting services by franchisor for the purpose of satisfying the expectation of franchisee based on long-term orientation and classified into six constructs such as product category & price, logistics service, promotion, providing information & problem solving capability, supervisor's support, and education & training support. The six constructs were measured agreement using a 7-point Likert-type scale (1 = strongly disagree to 7 = strongly agree)as follows. The product category & price was measured by four items: menu variety, price of food material provided by franchisor, and support for developing new menu. The logistics service was measured by six items: distribution system of franchisor, return policy for provided food materials, timeliness, inventory control level of franchisor, accuracy of order, and flexibility of emergency order. The promotion was measured by five items: differentiated promotion activities, brand image of franchisor, promotion effect such as customer increase, long-term plan of promotion, and micro-marketing concept in promotion. The providing information & problem solving capability was measured by information providing of new products, information of competitors, information of cost reduction, and efforts for solving problems in franchisee's operations. The supervisor's support was measured by supervisor operations, frequency of visiting franchisee, support by data analysis, processing the suggestions by franchisee, diagnosis and solutions for the franchisee's operations, and support for increasing sales in franchisee. Finally, the of education & training support was measured by recipe training by specialist, service training for store people, systemized training program, and tax & human resources support services. Analysis and results The data were analyzed using Amos. Figure 2 and Table 1 present the result of the structural equation model. Implications The results of this research are as follows: Firstly, the factors of product category, information providing and problem solving capacity influence only franchisee's satisfaction and commitment. Secondly, logistic services and supervising factors influence only trust and satisfaction. Thirdly, continuing education and training factors influence only franchisee's trust and commitment. Fourthly, sales promotion factor influences all the relationship quality representing trust, satisfaction, and commitment. Fifthly, regarding relationship among relationship quality, trust positively influences satisfaction, however, does not directly influence commitment, but satisfaction positively affects commitment. Therefore, satisfaction plays a mediating role between trust and commitment. Sixthly, trust positively influence only financial performance, and satisfaction and commitment influence positively both financial and non-financial performance.

• Journal of the Korean Operations Research and Management Science Society
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• v.12 no.1
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• pp.95-95
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• 1987

The purpose of this research is to suggest a desirable framework to promote EDI system in the Korean trade and transportation industries. First, this thesis reviews the trend of introduction of EDI systems in foreign countries and investigates their characteristics by examining some cases. Then the problems, which the Korean industries would be confronted with during the course of introduction of EDI system, are identified and discussed. Finally, this thesis suggests that the logistics network should be developed as a main system of EDI to which sub-networks of trade and custom service are linked. This leading role of logistics metwork is necessary to the EDI system because logistics tasks for international movement of goods are expected to increase while tasks related to trade and custom services will decrease in view of recent changes in the world trade environments warning the unbounded competition in the global marketplace without border.

• Korean Management Science Review
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• v.12 no.1
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• pp.95-109
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• 1995

The purpose of this research is to suggest a desirable framework to promote EDI system in the Korean trade and transportation industries. First, this thesis reviews the trend of introduction of EDI systems in foreign countries and investigates their characteristics by examining some cases. Then the problems, which the Korean industries would be confronted with during the course of introduction of EDI system, are identified and discussed. Finally, this thesis suggests that the logistics network should be developed as a main system of EDI to which sub-networks of trade and custom service are linked. This leading role of logistics metwork is necessary to the EDI system because logistics tasks for international movement of goods are expected to increase while tasks related to trade and custom services will decrease in view of recent changes in the world trade environments warning the unbounded competition in the global marketplace without border.

• Proceedings of the Korean System Dynamics Society
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• 2007.11a
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• pp.33-48
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• 2007

Recently, due to the globalization of business, the efficient supply chain management(SCM) is considered as the key initiatives of business activities, and the leading logistics companies are trying to provide the differentiated 3PL services to meet their customers' needs. The domestic 3PL market scale, however, is still small and the logistics companies' competence is not good enough, so that 3PL companies need to concentrate on their logistics strategies and the government's supports and related policies are required. In this point of view, we developed the system dynamics model and forecasted middle or long-term domestic 3PL market. Through the result, we suggest the roles of government and the directions of policies to support the domestic 3PL market effectively.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.330-335
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• 2007

국가 간 무역 활성화로 인하여, 국제 물류의 고도화가 요구되는 현 시점에서 보세창고의 운영 효율성을 제고할 필요성이 커지고 있다. 그러나 현재의 보세창고 프로세스 중 검수 및 장치화물관리 프로세스는 수작업으로 인한 오류발생률이 높아 효율성이 저하되는 문제점을 가지고 있다. 따라서 본 논문에서는 이에 대한 해결책으로 보세창고에 RFID 기술을 적용하여 검수작업을 자동화하는 방안을 제시하였다. RIFD 기술 도입은 검수 작업의 효율화뿐만 아니라, 향후 실시간 장치화물관리, 창고 내 Resource 관리 등 창고관리의 제 분야에 활용되어 보세창고관리의 효율성을 제고시킬 것으로 기대된다.

• Korean System Dynamics Review
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• v.9 no.1
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• pp.107-123
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• 2008

Recently, due to the globalization of business, the efficient supply chain management(SCM) is considered as the key initiatives of business activities, and the leading logistics companies are trying to provide the differentiated 3PL services to meet their customers' needs. The domestic 3PL market scale, however, is still small and the logistics companies' competence is not good enough, so that 3PL companies need to concentrate on their logistics strategies and the government's supports and related policies are required. In this point of view, we developed the system dynamics model and forecasted middle or long-term domestic 3PL market. Through the result, we suggest the roles of government and the directions of policies to support the domestic 3PL market effectively.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2009.06a
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• pp.149-150
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• 2009

The problem of vehicle routing problem(VRP) with pair operations of pick up and delivery are well-known in real applications in logistics networks, as in planning the routes for automatic guided vehicles(AGVs) in an automatic container terminal(ACT), warehouses or in some just-in-time services. This paper will present a formulation to modeling the problem mathematically which can be used to generate optimal routes of carried vehicles in the field to reduce the incurred cost of moving goods. This selected model could be used in (semi-)automatic short-term planning systems for vehicle fleet working in ACT, or in modern warehouses which the long list of requests is parted and sorted in preprocessing orders systems.

• International journal of advanced smart convergence
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• v.10 no.3
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• pp.207-213
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• 2021

Informatization and digital transformation across industries are big trends in the world. However, although a few food groups are investing in informatization on a pilot basis, informatization is still delayed in related industries, such as distribution, logistics, etc. Therefore, consumers often are not able to have easy access to detailed information about products. In this paper, to improve these problems, we propose a fresh food logistics solution that adopts Proof of Nonce (PoN) consensus algorithm with Internet of Thing (IoT) technology. The recently developed PoN algorithm dramatically reduces a time for generating a block and is suitable for a platform that collects and services real-time information. We expect to improve their trust in the platform by preventing forgery/falsification of information recorded in real time through this paper.