• Industrial Engineering and Management Systems
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• 제13권3호
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• pp.297-303
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• 2014

Stock pre-positioning is one of the most important decisions for preparing the stage of emergency logistics planning. In this paper, a mixed integer model for stock pre-positioning is derived to support an emergency disaster relief response against the event of earthquake. A maximum response time limit, budget availability, multiple item types, and capacity restrictions are considered. In the model, the decision of the distribution centers to cover a disaster area and the amount of supplies to be stocked in each distribution center are simultaneously determined to maximize the total expected relief demand of the disaster areas covered by the existing distribution centers. The proposed model is applied to a real case with 33 disaster areas and 16 distribution centers in Indonesia. Several sensitivity analyses are conducted to estimate the fluctuation on the emergency stock pre-positioning planning by changing the maximum response time and budgets.

• 유통과학연구
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• 제18권8호
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• pp.55-64
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• 2020

Purpose: This paper addresses issues that concern business-to-business marketing, namely informational justice in the supply chain or organizations. As previously reported by other studies, there is information asymmetry in organizations. The present study explores and addresses this in the medical industry, aiming to investigate how informational justice relates to information quality or logistics performance in the medical industry. This study also suggests a method for development of informational justice in medicine-related fields. Design, methodology, approach: The hypothesis and model were developed through a review of the literature. To this end, we surveyed 293 valid survey samples collected from occupational pharmacists and used structural equation modelling for analysis. Findings: The results of the empirical analysis of the hypotheses showed that symmetric sharing of information between pharmacists and employees of pharmaceutical companies has a positive effect on the perceived quality. Moreover, the results showed that quality information has a positive impact on logistics performance, whereas informational justice does not. Conclusions, implications: If information and explanations are exchanged fairly, information and logistics performance-as well as operational expenses-will be enhanced. Furthermore, our study has immense implications outside of academic applications since it suggests practical solutions to government and medical industry employees.

• The Journal of Asian Finance, Economics and Business
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• 제8권1호
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• pp.961-970
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• 2021

This study aims to examine the impact of service recovery in building customer loyalty through the mediating role of customer satisfaction and corporate image. This study also aims to examine the reciprocal relationship between customer satisfaction and corporate image in building customer loyalty. This study uses data from 126 consumers who have received recovery for a service failure in five logistics companies which operates in Southeast Sulawesi in Indonesia, namely; JNEs; J&T Express; Pandu Logistics; MEC; and TiKi. Data was collected using a questionnaire which was then distributed to all respondents via google form. The distribution of respondents at each logistics company provider was as follows: 19 respondents were customers of JNEs; 17 respondents were customers of J&T Express; 32 respondents were customers of Pandu Logistics; 21 respondents were customers of MEC; and 37 respondents were customers of TiKi's. The structural model developed in this study was tested using Partial Least Squared (PLS) method. The research found that service recovery has a direct effect on customer satisfaction and corporate image as positive and significant. Customer satisfaction and corporate image have a reciprocal relationship which then roles in building customer loyalty. Service recovery has an indirect effect on customer loyalty through the mediating role of customer satisfaction and corporate image.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2012년도 춘계학술대회
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• pp.273-274
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• 2012

지속적인 유가 상승과 탄소배출 규제 강화는 기업들로 하여금 높은 경쟁력을 가지도록 요구한다. 따라서 고객 서비스 증대와 비용절감을 위해 효율적인 물류시스템을 구축하고 운영하는 것에 많은 노력을 기울이고 있으며 비용 경쟁력을 가지는 친환경 산업단지의 필요성이 증대되고 있는 실정이다. 부산시에서는 친환경정책을 통해 경쟁우위를 점하고 부족한 산업단지를 충족시키기 위해 서부산권에 '부산신항배후 국제산업물류도시'를 선정하고 개발을 진행하고 있다. 이러한 물류도시를 구축하기 위해서는 적절한 정책과 화물수송 공동화를 통한 물류시스템이 필요하다. 특히, 산업 단지내 물류시스템의 체계구축을 통한 효율적인 운영은 물류도시의 저비용 친환경적인 측면에서 매우 중요하다. 따라서 본 연구에서는 물류체계를 분석하고 분석내용을 바탕으로 물류도시의 물류네트워크 운영모델을 제시함으로서 물류도시의 기반구축 자료를 제시하는데 목적이 있다.

• Industrial Engineering and Management Systems
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• 제13권1호
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• pp.1-14
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• 2014

With a steep increase of the global disaster relief efforts around the world, the relief supply chain and humanitarian logistics play an important role to address this issue. A broad overview of operations research ranges from a principle or conceptual framework to analytical methodology and case study applied in this field. In this paper, we provide an overview of this challenging research area with emphasis on the corresponding optimization problems. The scope of this study begins with classification by the stage of the disaster lifecycle system. The characteristics of each optimization problem for the disaster supply chain are considered in detail as well as the logistics features. We found that the papers related to disaster relief can be grouped in three aspects in terms of logistics attributes: facility location, distribution model, and inventory model. Furthermore, the literature also analyzes objectives and solution algorithms proposed in each optimization model in order to discover insights, research gaps and findings. Finally, we offer future research directions based on our findings from the investigation of literature review.

• 한국항만경제학회:학술대회논문집
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• 한국항만경제학회 2007년도 국제학술대회 및 정기총회
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• pp.161-173
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• 2007

This paper considers the problem of determining the cargo flow and the transportation mode in each trade route while satisfying the demand. Especially, the problem incorporates short sea shipping in Korea, which is becoming more important in order to improve efficiency of Logistics. The objective is to minimize the sum of shipping and inland transportation costs. To solve optimally the problem, this paper employs a linear programming model, which is an operations research technique for optimization. The problem is formulated by extending the well-known network design problem by considering capacity at seaport and limitation of total number of vehicles. The model is solved using CPLEX, a commercial linear program software. The test results using a real cargo flow data in Korea show that the model represents closely the real situation.

• 산업공학
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• 제17권spc호
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• pp.141-151
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• 2004

As today's business environment has become more and more competitive, forward as well as backward flows of products among members belonging to a supply chain have been increased. The backward flows of products, which are common in most industries, result from increasing amount of products that are returned, recalled, or need to be repaired. Effective management for the backward flows of products has become an important issue for businesses because of opportunities for simultaneously enhancing profitability and customer satisfaction from returned products. Since third party logistics service providers (3PLs) are playing an important role in reverse logistics operations, they should perform two simultaneous logistics operations for a number of different clients who want to improve their logistics operations for both forward and reverse flows. In this case, distribution networks have been independently designed with respect to either forward or backward flows so far. This paper proposes a mixed integer programming model for the design of network integrating both forward and reverse logistics. Since the network design problem belongs to a class of NP-hard problems, we present an efficient heuristic algorithm based on genetic algorithm (GA), of which the performance is compared to the lower bound by Lagrangian relaxation. Finally, the validity of proposed algorithm is tested using numerical examples.

• 한국항만경제학회지
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• 제21권4호
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• pp.239-253
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• 2005

Although logistics service quality is considered an essential strategy for success and survival in today's internet environment, there are still a lot of question: what variables determine the extent of logistics service effect, how difficultly do the determinants affecting logistics service effect and how accomplish the decision making in the implementation of inter-organization information system. The purpose of this study is to examine a model to utilize the application and effect of logistics service through e-marketplaces. The results of empirical analysis are mentioned as follows; First, among the interorganization information system factors, four variables(top management support in organization characters, competitive degree in environment characters, relative advantage and information efficiency in innovation characters) have been shown to be primary determinant of the effect of logistics service quality. Second, the type of independent variable used results in a significant difference in the effect of logistics service quality. Third, Korean firms have to pursue the corporate strategy focused on logistics service quality.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2012년도 추계학술대회
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• pp.84-85
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• 2012

지속적인 유가 상승과 탄소배출 규제 강화는 기업들로 하여금 높은 경쟁력을 가지도록 요구한다. 따라서 고객 서비스 증대와 비용절감을 위해 효율적인 물류시스템을 구축하고 운영하는 것에 많은 노력을 기울이고 있으며 경쟁력을 가지는 물류단지의 필요성이 증대되고 있는 실정이다. 이러한 물류도시를 구축하기 위해서는 적절한 정책과 화물수송 공동화를 통한 물류시스템이 필요하다. 특히, 단지내 물류시스템의 체계구축을 통한 효율적인 운영은 저비용 친환경적인 측면에서 매우 중요하다. 따라서 본 연구에서는 물류단지내 효율적 운송을 위한 물류네트워크를 운영 모델을 제시하고 특히 운송 다단화 단계를 통해 문제에 접근하고자 한다.

• 한국항해항만학회지
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• 제36권4호
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• pp.305-311
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• 2012

The market competition of express package deliveries in Korea is severe because a large number of companies have entered into the market. This study thus suggests an approach to the reconfiguration of express service networks with respect to the strategy partnership of closing/keeping service centers among companies involved and the adjustments of their cutoff times. For this we propose an integer programming model and a genetic algorithm based solution procedure for allowing companies involved to maximize their incremental profit. An illustrative numerical example is presented to demonstrate the practicality and efficiency of the proposed model.