• Journal of Digital Convergence
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• v.15 no.8
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• pp.45-58
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• 2017

The international freight forwarders in South Korea currently have fierce competition. However, there are still a very small number of studies Korea locally and globally on the service quality of international freight forwarding industry. This study aims to extract international freight forwarders' service quality factors reflecting the characteristics of freight forwarding industry. Measures of service quality have been selected after literature review and interviews, and then surveys have been conducted on exporters and importers in Korea. The collected data has been analyzed using the exploratory factor analysis. As a result, two service quality factors of international freight forwarders have been extracted: operation characteristics factor defined as accuracy, speediness timeliness and stability, and customer orientation factor defined as professionalism and empathy. An important contribution of this study is that it presents the service quality factors reflecting the characteristics of freight forwarding industry unlike precedent studies. A future research topic is to find out which of the two service quality factors influences more on customer loyalty.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.11 no.5
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• pp.550-555
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• 2018

This study aims to identify and compare contents and keywords used in articles related to blockchain applications to various industries. The text mining and Semantic Network Analysis, as methods of keyword network analysis, were used to analyze articles including terms of 'finance' 'energy' and 'logistics', which media and government frequently mentioned as areas that can apply blockchain technologies. For this study, data were collected from 43,093 articles from January, 2017 through July, 2018. Data crawling was carried out by using Python BeautifulSoup and data cleaning was performed in order to eliminate mutual redundancies of the three terms. After that, text mining and semantic network analysis were performed using Textom and UCInet for network analysis between keywords. The results showed that all the three terms were similar in terms of 'technology', but there were differences in the contents of 'government policy' or 'industry' issues. In addition, there were differences in frequencies and centralities of these terms.

• Journal of the Korea Society of Computer and Information
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• v.26 no.12
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• pp.195-200
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• 2021

Seafarers play an important role in shipping and logistics. However, seafarers are relatively vulnerable to mental illness because they have to board ships for a considerable period of time and work in isolation. In particular, in the pandemic situation caused by COVID-19, the crew change is delayed due to the closure of many ports around the world, increasing the mental burden on seafarers. The mental health management of the crew is important because these mental problems can lead to major accidents of lives and ships. This paper identified the necessity of mental health management of seafarers through a survey and identified problems with the currently operated mental health management program and curriculum. Especially, this study proposed VR-based programs to help crews receive mentally counseling treatment in a timely manner and to reduce the mental burden on them by preventing sensitive personal information exposure. Through this, it is expected to contribute to the stable development of the logistics industry by establishing a safe seafarers working environment.

• Journal of Digital Convergence
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• v.17 no.4
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• pp.65-73
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• 2019

This study performed Panel Regression Analysis (PRA) with the debt ratio as a dependent variable and the ROE (return on equity), sales volume, current ratio, total capital, and Shanghai Containerized Freight Index (SCFI) as an independent variable. According to the GLS analysis, the current ratio to liabilities ratio was negative, and for sales, the ratio of liabilities was positive. Capital totals also had a negative impact on the debt ratio. However, ROE, unlike the hypothesis, had negative effects on the liability ratio, and the SCFI index was not significant. As implications of this research, the company confirmed that its sales increased as the debt ratio of global shipping companies rose, achieving economies of scale. However, it was confirmed that the actual size of the economy through the injection of other capital would help increase sales but not affect net profit. Shipping companies should expand their business power and secure large container vessels to secure credibility of shippers. In the future research, an analysis considering exchange rate, global economic growth rate, and manufacturing production index is needed.

• Journal of Navigation and Port Research
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• v.48 no.4
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• pp.294-302
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• 2024

The risks in global grain markets have increased due to COVID-19, extreme weather, natural disasters, and the Russia-Ukraine conflict. Additionally, in Korea, the locations for grain manufacturing have shifted owing to various factors. Despite these environmental changes, grain handling ports in Korea are limited in their capacity to respond promptly, resulting in operational inefficiencies. This study clarified changes in grain throughput and analyzed the efficiency of grain handling ports using the Super-SBM model. It suggested that the ports in Pyeongtaek and Gunsan were the most efficient, based on CCR and BCC results in 2022. These findings could provide several insights related to port operating plans for port operators, managers, and developers.

• Journal of Convergence for Information Technology
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• v.11 no.4
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• pp.83-101
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• 2021

This study is to investigate, using AHP, what technologies should be applied first to Korean SMEs in order to respond to the 4th industrial revolution and change to a smart enterprise. To this end, technologies related to the 4th industrial revolution and smart factory are synthesized, and the classification criteria of Dae-Hoon Kim et al. (2019) are applied, but additional opinions of experts are collected and related technologies are converted to artificial intelligence (AI), Big Data, and Cloud Computing. As a base technology, mobile, Internet of Things (IoT), block chain as hyper-connected technology, unmanned transportation (autonomous driving), robot, 3D printing, drone as a convergence technology, smart manufacturing and logistics, smart healthcare, smart transportation and smart finance were classified as smart industrial technologies. As a result of confirming the priorities for technical use by AHP analysis and calculating the total weight, manufacturing companies have a high ranking in mobile, artificial intelligence (AI), big data, and robots, while service companies are in big data and robots, artificial intelligence (AI), and smart healthcare are ranked high, and in all companies, it is in the order of big data, artificial intelligence (AI), robot, and mobile. Through this study, it was clearly identified which technologies should be applied first in order to respond to the 4th industrial revolution and change to a smart company.

• The Journal of Information Systems
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• v.19 no.4
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• pp.51-63
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• 2010

U-City applies ubiquitous information technologies such as RFID, GPS, USN to various components of city functions and services. The concept of U-City was popularized especially in Korea and currently more than 40 projects have been carrying out all over country. U-City incorporates advanced information communication technologies into ubiquitous information services to provide better quality of life. The purpose of this study is to analyze preferences for the U-City services by surveying experts in U-City developing companies. This study employs Analytic Hierarchy Process which is very useful tool for performing multi-criteria decision making. Total of 28 responses were used in the analysis. The results indicated that the first 7 most preferred items were from transportation and safety area and environment and healthcare area and 4 out of 6 items in transportation and safety area were ranked among them. It implies that respondents consider countering anxiety caused by congested traffic, natural disasters, crimes, etc most important aspect that U-City should deal with. On the other hand, U-Port, U-Convention, U-Logistics, U-Public Administration and U-City Portal were listed as the least preferred services.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2015.07a
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• pp.181-182
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• 2015

Lately, the importance of the marin industry is growing as current status and future trend. This change is being prompted for the development of the maritime industry such as resource depletion, climate change, the Arctic opens. The demand of new marine industry with IT and convergence is gradually increasing. A new understanding of the importance of the marine industry is needed. Therefore, the systematic classification system for the marin industry building for the marin industry is to assess the marine industry activity levels at the national level.

• Journal of Korea Multimedia Society
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• v.17 no.12
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• pp.1484-1493
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• 2014

Recently, Industry 4.0 (next generation industrial revolution) designed by Germany to retain initiative in manufacturing business is actively studied. Goal of Industry 4.0 is 'Smart factory' which manages progress of production, supply logistics and services. To achieve the goal, we can construct value creation and new business model by integrating organically with production management systems which is existing and cyber-physical systems, Internet of Things, Services Internet and sensor, etc. However, if integration with production management systems does not work effectively by adding and developing new technologies, It does not have performance. Hence, in this research, we will analysis Industry 4.0 which is possible for small quantity batch production and one of the light and flexible manufacturing systems, and based on this, we will suggest methodology to horizontally integrate with production management systems.

• International journal of advanced smart convergence
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• v.12 no.1
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• pp.173-183
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• 2023

Recently, local governments that provide mobile-based public delivery app services have been increasing a lot. The purpose of this study is to analyze whether the restaurant self-employed's public delivery app selection attributes and public institutions' perception of support, which are under economic pressure due to the high delivery fee burden of private delivery apps, affect the intention to use public delivery app services. In this study, the degree of perception of each factor was measured using the Likert 5-point scale, and it was verified through statistical analysis using SPSS. The effect of the selection attribute of public delivery apps and the perception of self-employed people in the restaurant industry on the intention to use the service was empirically analyzed, and the hypothesis was verified using regression analysis. As a result of this study, it was confirmed that convenience, economy, and public interest had a significant effect among the factors of public app selection attributes, and educational support had a significant effect on public institution support.