• 산경연구논집
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• 제11권3호
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• pp.29-38
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• 2020

Purpose: Geographical relocation has been conducted to alleviate overcrowding and to support balanced regional development in many countries. Previous studies have seldom examined the effectiveness of relocation on job and life dissatisfaction, particularly in the public sector. The purpose of this study is to investigate the determinants of relocation on job and life dissatisfaction. Proposed research questions include the following: i) do working conditions in the new workplace and interactivity affect job dissatisfaction? ii) do social infrastructure and social activity in the new location affect life dissatisfaction? and iii) is there a relationship between job and life dissatisfaction? Research Design, data, and methodology: The study collected data via an online survey and applied statistical analyses such as factor analysis, regression, and ANOVA. Results: The results of this study found that proposed determinants excluding mobility inefficiency and decision-making affect job and life dissatisfaction. The results also showed that there are relationships between job and life dissatisfaction. Conclusions: The results of this study provide both managerial and policy implications of relocation for the public sector. The results of this study implied that better policy should be designed to increase job and life satisfaction that also accounts for the realities of relocation.

• 대한가정학회지
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• 제26권3호
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• pp.189-208
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• 1988

Consumer satisfaction.dissatisfaction is a important concept which composes the quality of life. By minimizing consumer dissatisfaction and maximizing consumer satisfaction, the standard of living can increase. Considering consumer satisfaction.dissatisfaction as an outcome of decision-making process, consumer satisfaction.dissatisfaction is measured and the forces of determinant are analysed. Major results are; 1. The housewives are dissaisfied with their clothes particularily with ordinary clothes. 2. There is significant difference in consumer dissatisfaction according to the situational variables such as demographics and value types. 3. There is significant difference in consumer dissatisfaction according to the process variable such as disconfirmation. 4. Consumer dissatisfaction is influenced by demographics, vale types, and disconfirmation.

• 대한가정학회지
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• 제40권1호
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• pp.195-208
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• 2002

This study examines how marital dissatisfaction is connected with extramarital relations among married women. To explore this subject,1 am using in-depth interview techniques. The data from 16 married women who involved (and are involving) extramarital relations are collected in semistructured interviews. In this article, I describe four specific types of extramarital relations with particular relevance to marital dissatisfaction: (1) temporary extramarital relations caused by marital dissatisfaction, (2) positive extramarital relations as maintaining dissatisfied marriage, (3) unavoidable extramarital relations as breaking dissatisfied marriage, and (4) extramarital relations as a part of life with satisfied marriage. With these results, I believe that equity theory could be applicable in explaining the relationships between marital satisfaction and extramarital relations. There are limitations when the qualitative research is analyzed. One problem is measurement. It is difficult to measure equality (or equity), life dissatisfaction, and other concepts. furthermore, this study is not abbe to explain causal relationships among equality, life dissatisfaction, actual extramarital relations. The future study should perhaps be in quantitative research focused on the causal model in which all exchange variables are conceptualized and properly measured for the intimate relationship.

• Human Ecology Research
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• 제62권2호
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• pp.369-383
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• 2024

The aim of this study was to develop and implement a program based on Cognitive Behavior Therapy (CBT) for female college students experiencing body dissatisfaction. To systematize the program development process, we adopted the service design method. First, we conducted In-Depth Interviews (IDIs) to identify the difficulties faced by six female college students who experience body dissatisfaction, and to determine what kind of help they needed. Second, content analysis of the findings revealed that female college students were experiencing emotional-behavior problems which derived from the discrepancy between their ideal body image and the reality. Third, a prototype of a cognitive reconstruction program was developed to help transform their perceived 'body distortion' to a rational cognitive concept and thus reduce maladaptive consequences of 'body dissatisfaction'. The overall program consisted of three therapeutic components and seven steps. Fourth, to assess the effectiveness of the program, survey and IDIs were conducted. The results revealed that it is appropriate to use a cognitive model to solve problems caused by body dissatisfaction, and that understanding and reconstructing one's own cognitive processes can be effective in reducing body dissatisfaction. However, based on feedback from participants, a number of revisions were proposed, such as including sufficient induction regarding the behavioral change.

• 한국의류학회지
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• 제19권1호
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• pp.149-160
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• 1995

Consumer satisfaction and dissatisfaction is a important concept which composes the quality of life. It is especially important for fashion marketers to know the content of consumer dissatisfaction, because they can eliminate or minimize the sources of dissatisfaction to promote marketing efforts. The purpose of the study is to find out the content of dissatisfaction that consumers experience in buying process, and to see if the content of dissatisfaction differ according to consumers' buying practices and consumer charateristics. A questionaire was developed to measure consumer dissatisfaction, clothing buying behavior, clothing involvement and demographic characteristics. The questionaire was administered to 469 female adults during the spring of 1994. Social wear was selected as a clothing item for this study. The results of the study were as follows; 1. Consumer dissatisfaction in clothing buying process was analyzed into seven factors, such as sales personnel, quality and size, information and service, buying decision, product variety, shopping environment, and discounts sale. 2. According to consumers' clothing buying behavior, clothing involvement and demo- graphic characteristics, there were significant difference in consumer dissatisfaction.

• 대한가정학회지
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• 제46권10호
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• pp.119-132
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• 2008

The aim of this study was to analyse the consumer dissatisfaction, complaint and repurchase intentions in foodservices with a particular focus on college students. For this investigation we analysed the responses of 520 college students interviewed from Daegu Gyeongbuk Province. The SPSS/WIN version 12.0 and AMOS version 6.0 were used to analyse collected data. The results were as follows : 1) Factor analysis identified 5 different consumer dissatisfaction factors: facilities, waiter/waitresses behavior, food quality, service, store operating. The level of food quality dissatisfaction was most high. Consumer complaints came in three forms: public, personally and no action. The level of personal complaint was most high. 2) AMOS analysis found that public complaints had the most influence on repurchase intentions. 3) Dissatisfaction was highest with fast food restaurants, which also received the most public complaints. 4) Dissatisfaction, complaints, and compensation strongly influenced eating-out and spending motivation of college students.

• 가정과삶의질연구
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• 제23권4호
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• pp.79-89
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• 2005

This study was conducted to encourage dissatisfied consumers to initiate an active complaining process over beauty salon services as well as to reduce consumer dissatisfaction at the time of using such services. A questionnaire survey was conducted with female consumers over the period between December 1 and December 20, 2004. A total of 753 questionnaires were used for the final analysis. The following findings were obtained: 1. Consumer dissatisfaction index with beauty salon services was 23.02 (65.77/100) and the respondents showed the highest level of dissatisfaction with the price. 2. The level of complaints about beauty salon services was very low, as shown by the index value 7.12 (25.43/100). Most of the respondents simply did not go back to the particular beauty shop, or complained privately to people around them when they felt dissatisfied with beauty service. 3. Benefit awareness and level of dissatisfaction had the greatest effect on the complaint behavior about unsatisfaction beauty salon services.

• 한국사회복지학
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• 제51권
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• pp.287-310
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• 2002

본 연구의 목적은 서울에 거주하는 조기퇴직자를 대상으로 일상생활 만족도를 조사하고, 만족 혹은 불만족의 근거를 파악하기 위해 일상생활에 대한 심층 면접조사를 통하여 이들이 하루를 어떻게 보내고 경험하는지를 조사하며, 내용분석을 통해 만족 혹은 불만족의 근거를 파악하는 것이다. 이를 위해 본 연구에서는 서울시에 거주하는 55세 이상 64세 이하의 조기퇴직자 101명을 대상으로 일상생활 만족도를 조사하였고, 그 결과 매우 만족, 만족/만족하는 편, 불만족/불만족하는 편, 매우 불만족하는 대상자 93명에 대한 개별적인 심층면접 결과를 통해 만족 혹은 불만족의 근거와 내용을 분석하였다. 분석결과, 본 조사대상자의 일상생활 만족도 수준은 5점 척도에서 평균 2.68로 낮은 편이었다. 일상생활 만족, 불만족의 근거에 대한 내용분석 결과, 내적, 심리적 상태, 가족관계, 경제상태, 사회적 관계, 주요 일과, 퇴직에 대한 태도라는 6개의 카테고리와 31개의 구체적인 만족 근거, 35개의 구체적인 불만족 근거를 도출하였다. 퇴직 후 일상생활 만족, 불만족의 근거에 대한 응답분포를 분석한 결과, 불만족의 가장 큰 근거는 일과 관련된 것으로서 조기퇴직자자들의 일에 대한 열망이 매우 큰 것으로 나타났고, 가족/가정에서의 어려움, 경제적 어려움, 무위/무료한 일상에서 오는 불만족도 매우 빈번하게 지적되었다. 반면 일상생활 만족의 주요 근거로는 내적, 심리적 상태와 가족관계, 경제적 안정, 다양한 여가생활 등이 빈번하게 지적되었다. 본 연구에서는 위의 연구결과를 토대로 하여 조기퇴직자의 생활적응 지원체계 구축을 위한 거시적, 미시적 차원의 함의를 제시하였다.

• Human Ecology Research
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• 제52권4호
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• pp.429-441
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• 2014

The use of smartphones has grown rapidly over a short period of time, particularly for commuting news search, smart banking, and social networking services, and has had a significant impact on the pattern of contemporary life. Further, a wide range of applications are downloaded on to smartphones. This has also led a considerable number of complaints regarding these applications. In this study, we focus on the levels of dissatisfaction that users experience with smartphone applications and their effects on consumer complaint behavior along with the moderating effects of the complaint handling process and attribution. The aim of this study is to verify whether the following hypothesis--2 (low/high dissatisfaction level of smartphone applications)${\times}2$ (poor/excellent complaint handling process)${\times}2$ (internal/external consumer attribution)--is in accordance with the betweengroup design to build a factorial design experiment. The results of this study are as follows. First, the consumer's tendency to complain significantly influenced their dissatisfaction level. Second, consumer complaint behavior is modulated by the complaint handling process. Third, the external-attribution tendency of consumers was found to lead to more dissatisfaction than the tendency for internal attribution.

• 가정과삶의질연구
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• 제6권1호
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• pp.117-129
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• 1988

The purposes of this study are 1) to explore the evaluating attribute of family life- insurance 2) to examine the relationship between evaluation attribute variables and level of consumer satisfaction/ dissatisfaction (CS/D), and 3) to investigate the sociodemographic variables and psychological variables which influence the purchase of life-insurance. The data used in this study include 432 households of 208 life-insurance purchasers and 224 non-purchasers Statistics used for the data analysis are x2, factor analysis, multiple regression and a discriminant analysis. The resulting major findings are as follows; 1) The evaluating attributes are saving function, convenience. economic payoff, safety for future accident, agreement of insurance, and reputation of brand. 2) Among these factors. the most important factors. in CS/D of life-insurance are saving function, and reputation of brand. 3) the purchase of life-insurance has been influenced by such sociodemographic variables as husband's age , family income, and family life-cycle. Psychological variables such as attitude of life, perceived risk, consumer attitude about insurance business did not influence the purchase of life -insurance significantly. As mentioned above, we can conclude that Korean purchasers of life-insurance are using irrational evaluating attributes. Therefore more education of the consumers and more information about life-insurance purchases are necessary. Especially low-income households and first step of family life-cycle families are turned out to need more education as well as more information.