• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.3
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• pp.187-207
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• 2009

Academic libraries need to increase library user and use rates to strengthen the competitiveness. It can be a way that academic libraries introduce and implement outreach service. The purpose of this study is to present the outreach service plan that is suitable for being implemented at academic libraries in Korea. This paper explored the significance of library outreach, the characteristic of academic library's outreach activities and related studies. After this study examined the cases of outreach service at foreign and Korean academic libraries, outreach service programs for user groups such as multicultural students, transfer students, graduate students, boarding students, professors, and lecturers and teaching assistants, and six steps of outreach activities were proposed.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.1
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• pp.311-339
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• 2012

The purpose of this study was to propose the expansion plan of outreach services at public libraries. This study explored the nature of outreach services of public libraries. It also compared the types and cases of services conducted by public libraries in Korea and the U.S.A., respectively, through literature research and library websites. The following were proposed: (1) diversity of outreach service; (2) quality improvement of outreach service; (3) consolidation of online outreach service; and (4) human and financial resources, and community partnership.

• Journal of Korean Library and Information Science Society
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• v.46 no.2
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• pp.289-316
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• 2015

The disabled suffer great difficulties from public library access and data use due to reasons such as disabilities, mobility limitations, and lack of alternative materials and services. To overcome this, through outreach services for the disabled, public libraries should meet the multiple needs of people with disabilities. As such, the purpose of this study is to derive suitable strengthening plans of outreach services based on the size of the targeted user and disability type by analyzing outreach service operation practices in libraries in Korea and overseas and by researching and analyzing the status and awareness of outreach services for the disabled in Korean public libraries.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.3
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• pp.363-390
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• 2018

The libraries and social welfare centers carry out various programs for the information poor. The libraries have focused on accessing and utilizing information, while social welfare centers have centered on improving the quality of life. This study have investigated as follows. Firstly, this study examined the cooperation model between libraries and social welfare centers or librarians and social workers in public libraries in Korea and California, USA, and analyzed the international library policies and guidelines in literature review. Through the definition of terms and related concepts, we confirmed the range of the information poor in this study. Secondly, this study executed to interview librarians and social workers in Korea and USA about the way of cooperation for the information poor. These interviews have been understood the public library outreach programs in California and the program of the National Library for Children and Young Adults' Out of School Youth Reading Program (2018). Finally, this study suggested the core elements to be considered in developing a library outreach model for the information poor based on the implications derived from literature review and interviews.

• Journal of the Korean Society for information Management
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• v.32 no.1
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• pp.205-225
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• 2015

The purpose of this study is to propose a management plan of the pop-up library model that is developed as part of the outreach library service recently. Especially this study focused the method for meeting the citizen's right to know by providing various information of the pop-up library in social fields such as a national disasters. The survey and In-depth interview (a volunteer of Sewol ferry disaster and a participant of 2013 Busan International Film Festival) were done for this research. As the results of the investigation, the lack of communication and information between members in constrained situations were pointed pointed out as important problems. With these findings, this study suggested the pop-up library model management plan in information-constrained situations.

• Proceedings of the Korean Society for Information Management Conference
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• 2014.08a
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• pp.203-207
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• 2014

아웃리치 서비스는 이용자에게 도서관에 대한 긍정적인 인식을 높이고 내부적으로도 새로운 활력을 불어 넣어주는 장점이 있다. 때문에 공공도서관 및 대학도서관에서는 이미 많은 선행연구와 사례들이 개발되어 왔다. 이 연구는 아웃리치 서비스에 대한 개념과 의의에 대하여 명확히 하고, 타관종의 아웃리치 서비스와 국내외 전문도서관 운영사례를 조사 분석함으로써, 전문도서관 아웃리치 서비스의 개선방안과 추진전략을 제시하는데 그 목적이 있다.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.113-134
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• 2007

This study deals with the role and responsibility of university library in multicultural society. For this purpose, centered the Chinese students in Pusan University, with internet questionnaire surveys on customer satisfaction to the current library portal service and set up a effective digital library evaluation model. In the meanwhile we borrowed evaluation methods and items from LibQUAL+ in part, a world wide famous model, and use Tsinghua University Library's evaluation statistic norms. To summarize the results of this survey, Chinese student's service satisfaction about Pusan University library is still fairly low. Undergraduate and graduate students(including doctor courses) group follows, undergraduates student's satisfaction level is lower than graduate. By analyzing simple satisfaction we can know that library portal service maintained low importance or influence to the user, to internet space user's satisfaction is a relatively high level. And compared with other dimension, statistic data show out that internet space user's satisfaction still maintained a relative high level.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.3
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• pp.119-141
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• 2023

The COVID-19 pandemic has significantly changed the landscape of knowledge and information services that public libraries around the world have been providing since modern times. In particular, as social distancing has become routine, the contraction of cultural activities and the shift to online platforms have negatively impacted library visitation and use services, greatly reducing borrowing and reading, use of spaces and facilities, interlibrary loan services, program operations, and outreach services. Therefore, this study investigated and analyzed the current status of services provided by public libraries in Korea and abroad in response to COVID-19, and proposed practical ways to improve and expand services in response to COVID-19 based on the results of a survey of librarians' perceptions. Specifically, these include improving the online reservation system for reading and borrowing services and developing and providing various outreach services, acquiring and expanding electronic resources, expanding online program services (reading, culture, lifelong learning, etc.), strengthening library services for vulnerable populations, providing information portal services related to new infectious diseases, strengthening facilities and space provision services, preparing infectious disease response guidelines, and providing education and training to strengthen librarians' capabilities.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.3
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• pp.203-231
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• 2012

This study tried to analyze 11 standards and guidelines related to bookmobile service to provide the theoretical basis for establishing bookmobile standards or guidelines in Korea. In these standards and guidelines, there were 9 core elements about bookmobile service including administration, vehicle, staffing, collections, schedule & stops, services & programs, marketing & public relations, information & communication technology and safety, and each element had several related sub-elements. In conclusion, some suggestions were proposed to assist the establishment process of bookmobile standards or guidelines in Korea.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.3
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• pp.199-218
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• 2010

This study evaluates YALSA's Competencies for Librarians Serving Youth: Young Adults Deserve the Best announced at the Young Adult Library Services Association(YALSA), a division of the American Library Association(ALA) on January 2010. For this study, we investigated fifth librarians working at the National Library of Korea to find out the requirements, effectiveness, and difficulties regarding seven areas and forth-eight detailed qualifications indicated by YALSA's Competencies for Librarians Serving Youth through survey. The results show that the more important areas required for youth services librarians were identified as knowledge of materials, administration, leadership and professionalism. Difficult areas of competencies are communication, marketing and outreach. Analysis of forty-eight detailed qualifications according to their importance and the level of difficulty shows that the more important areas are A4(encourage young adults to become lifelong library users by helping them to discover what libraries offer, how to use library resources, and how libraries can assist them in actualizing their overall growth and development) and A1(develop and demonstrate leadership skills in identifying the unique needs of young adults and advocating for service excellence, including equitable funding and staffing levels relative to those provided for adults and children), while the most difficult area of competencies is C4(Design, implement, and evaluate a strategic marketing plan for promoting young adult services in the library, schools, youth-serving agencies and the community at large).