• Title/Summary/Keyword: Learner Relationship Management

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The empirical study on e-learning quality and its relevant constructs (이러닝 품질과 관련 변인에 대한 실증연구)

  • Lee, Misook
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.917-932
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    • 2017
  • Purpose: This study aims to identify the most important quality construct among system quality, information quality, and service quality, which are integrated as the second-order construct; perceived quality, and to investigate the relationship between perceived quality, learner satisfaction, learner enjoyment, switching cost, and learner loyalty. Method: Data were collected from learners who had taken e-learning course, and the analysis was conducted in two phases. The first phase described demographic characteristics using SPSS23.0; the second phase involved the second order CFA of perceived quality and the analysis of measurement model and structural model through AMOS 23.0. Results: (1) The explanatory power of system quality, information quality, and service quality appears to be almost equal; (2) Perceived quality positively influences only both learner satisfaction and switching cost; (3) Only learner satisfaction positively influences learner loyalty and switching cost negatively influences learner loyalty. Conclusion: Learner enjoyment does not play an important role in this study, which could be extrapolated in regard to the characteristics of sample. The respondents are over high school students, who emphasize on the acquisition of knowledge rather than enjoyment. Additionally, the result implies that respondents show low loyalty in the high switching cost.

The Effect of Sense of Community on Learner Satisfaction in Online Learning : A Meditating Model

  • Lee, Sang-Kon;Lee, Ji-Yeon
    • Journal of Information Technology Applications and Management
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    • v.15 no.3
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    • pp.153-167
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    • 2008
  • This study examines the effect of sense of community on the relationship between learner satisfaction and influencing factors related to the online learning environment. Influencing factors related to the online learning environment are derived from previous literature and classified into two groups : social dimension (leader's enthusiasm, offline activities) and system dimension (usefulness, ease of use, enjoyability). Learner satisfaction is defined as the learners' perceived learning gains from taking an online class. Study participants included 250 university students from two different institutions. The participants were divided into 43 groups and asked to complete an online TOEIC preparation module using a commercial cooperative learning system over 4 weeks. Data were collected at three points for each participant, at the beginning, 3 weeks after, and at the end of the online module. Two system factors related to the online learning environment (ease of use, usefulness) directly influenced learner satisfaction, while social factors indirectly influenced learner satisfaction through the mediating role of sense of community.

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The Effects of Learning Organization, Learner's Characteristics on Organizational Knowledge Creation: The Role of Perceived Organizational Support as A Moderator (조직의 지식창출에 대한 학습조직의 구조적 특성 및 학습자 특성의 효과 : 인지된 조직지원의 조절효과)

  • Cho, Yoonhyung;Choi, Woojae
    • Knowledge Management Research
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    • v.12 no.1
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    • pp.17-37
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    • 2011
  • This paper is aimed at investigating the influence of the learning organization's structural characteristics, learner's characteristics, and perceived organizational support (POS) on organizational knowledge creation. also the POS is tested as a moderator on the relationship between learner's characteristics including learning goal orientation and learning self-efficacy and organizational knowledge creation. the results are as follows. for main effect hypotheses, both connecting the organization to its environment and establishing systems to capture and share learning system representing learning organization's structural characteristics have significant positive impact on organizational knowledge creation. the POS also has a significant impact on organizational knowledge creation. However, learning goal orientation and learning self-efficacy have not significant impact on organizational knowledge creation. for moderating effect hypothesis, POS moderates the relationship between learning goal orientation and organizational knowledge creation, which means if the POS is high then learning goal orientation has more significant positive impact on it. Based on our findings, we conclude that structural characteristics of learning organization provide organizations with an opportunity of knowledge creation. in particular, interconnectedness of organization with environment and organizational knowledge sharing systems determine the ways of behaving that are related to learning within organizations. however, learner's characteristics did not have a significant effect on organizational knowledge creation, which could be interpreted due to the fact that employees are not motivated to create new knowledge if they are rarely required to involve challenging works, generate new knowledge, or share preexisted knowledge with others.

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A Study on the Effect of Small Business Start-up Education Service Quality on Learner Satisfaction and Entrepreneurial Intention (소상공인 창업교육 서비스 품질이 학습자 만족과 창업의지에 미치는 영향에 관한 연구)

  • Choi, Se-Chul;Kown, Yong-Ju
    • Culinary science and hospitality research
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    • v.20 no.4
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    • pp.86-99
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    • 2014
  • The purpose of this study was to analyze the causative relationship of small business start-up education service quality with 'learner satisfaction' and 'willingness to start a business(start-up intension)'. This study was conducted to provide a basis for satisfying the desire of small business start-up entrepreneurs for high quality startup education service and seek the suggestions in terms of selection and concentration of the business start-up education program. The results of this study based on the outcomes derived from the empirical analysis can be summarized as follows: First, the quality of small business start-up education service was found to have a significant effect on the relationship with learner satisfaction. Next, the quality of small business start-up education service was found to have a significant effect on the relationship with start-up intension. Last, it was found that learner satisfaction had a significant effect on start-up intension.

Effect of Design & Business Content Class on the Improvements of Learning Attitude for Corporate Learning Program (디자인과 경영 콘텐츠학습 태도를 기반으로 한 기업 경영자 교육의 효과 연구)

  • Cho, Youn-Hyung;Lee, Sang-Ho
    • Journal of Digital Contents Society
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    • v.15 no.2
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    • pp.155-165
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    • 2014
  • This study deals with the proposals and the verification of the causal relationship between improvements of corporate manager's learning attitude for enterprises productivity and managerial effectiveness, the learner's familiarity and personal character strengths that are classified as positive psychology-based theory. For this study, researchers designed the structural equation model using the AMOS analysis. And researchers conducted the interviews using a questionnaire survey of quantitative research methods. Results of the analysis are as below. First, both online and offline classes were identified as the learner's character strengths affect the positive effect to the learner's familiarity strengths. Second, the learner's familiarity affects the positive effect to improvements of learning attitude. And the last, the learner's character strengths and improvements of learning attitude are not significant effect each other, therefore researcher could be found that the role of mediating variables of the learner's familiarity strengths. In this study, researchers analyzed the relationship between familiarity strengths and improving the learning attitudes needed for a desirable curriculum development considering the learners' personality factors. These findings contribute to an ideal course of study when educator design a curriculum and contribute to a successful communication strategy.

The Effect of PMP Learner Basic Psychological Need factor on Academic Achievements through Learning Satisfaction and Learning Transfer (PMP(Personal Multimedia Player) 학습자의 기본심리욕구 요인이 학습만족과 학습전이를 통해 학업성취도에 미치는 영향)

  • Lee, Eunhye;Kwon, Dosoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.13 no.1
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    • pp.213-227
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    • 2017
  • The recent entry into information society as well as the development and universalization of the Internet through rapid development of ICT technology produced a new educational method called PMP learning. PMP learning overcomes restrictions of previous education methods in terms of time and space and allows the learners to customize their learning environments according to their leads, providing voluntary education that centers on the learners. This study aims to verify the causal relationship in academic achievement of PMP learners through the theory of basic psychological desire, learning satisfaction, and learning metastasis. In order to accomplish this, a study model which applies perceived autonomy, perceived competence, and perceived relationship, which are major variables of the theory of basic psychological desire, was presented. For practical verification of the study model, survey analysis was conducted for students of R High School in Hamyang. Through this, the study aims to provide basic materials for improving the academic achievement of learners in PMP learning. It also plans to suggest educational effects that can be obtained by supporting intrinsic motivation of learners.

A Effective LMS Model Using Sensing System (센싱기술을 이용한 효과적인 LMS 모델에 관한 연구)

  • Kim, Seok-Soo;Ju, Min-Seong
    • Convergence Security Journal
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    • v.5 no.4
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    • pp.33-40
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    • 2005
  • As e-learning studying is activated, learner's requirement increased. Therefore, need correct e-learning model augmented requirement of learner and new ubiquitous surrounding. In this treatise when, proposed to supplement studying contents relationship conversion service and cooperation studying service function to LMS that analyze existing e-learning model's limitation for ubiquitous environment e-learning model that can study regardless of, ubiquitously some contents and do based on SCORM ubiquitous-network and next generation sensor technology etc. Learning form conversion service senses a learner's surrounding situations and recognize his/her body condition using smart sensor technology and provides the learner with contents in the optimal form. Using sensing projects like Orestia and SOB, users can more effective collaborative learning service.

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Relationship between General Characteristics, Learning Flow, Self-Directedness and Learner Satisfaction of Medical Students in Online Learning Environment (온라인 학습환경에서 의과대학생의 일반적 특성, 학습몰입, 자기주도성, 학습만족도간의 관계)

  • Jeon, Seong Ju;Yoo, Hyo Hyun
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.65-74
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    • 2020
  • The purpose of this study is to analyze relationship between general characteristics of learners and learner-related variables such as learning flow, self-directedness and learner satisfaction, thereby find out effective online teaching methods and provide the necessary basic data for improving learning satisfaction. A total of 473 students of medical school in C region were the subjects of this study and surveyed for research in a self-reporting form. According to the study, proportion of 31 to 40 minutes (38.9%) of learning engaged time was the highest, 65.5% of the learners studied regularly, more than those who studied irregularly(34.5%), and the higher the grade, the higher the percentage of learners who studied regularly. Learning flow averaged 4.03 (±0.86), self-directedness averaged 4.49 (±0.97), and learner satisfaction averaged 4.38 (±1.01). There were significant differences in learning flow, self-directedness and learner satisfaction according to grade, learning engaged time, and learning regularity. the factors affecting learner satisfaction were grade, learning flow, and self-directedness, with 72.5% adjusted R-squared. This study is expected to be used to establish an online learning management system to improve learning satisfaction by identifying variables related to learning satisfaction in the online learning environment of medical students.

The Study on the Relationship of Learning Style, Professor Image, and Academic Achievement in Cosmetology Majoring College Students (미용계열 대학생들의 학습양식, 교수 이미지, 학업성취도의 관계에 관한 연구)

  • An, Hyeonkyeong
    • Journal of Fashion Business
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    • v.16 no.5
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    • pp.178-191
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    • 2012
  • This paper is purposed to study on the relationship of learning style, professor image, academic achievement in cosmetology majoring college students, and to find the effective education methods of them. The research methods are survey with 400 persons & statistics analysis such as frequency, factor, regression analysis, using SPSS V.14. The results are as belows; 1. Learning styles are divided by (1) shirker, (2) participate, (3) stand-alone, (4) dependent, (5) cooperative, (6) competitive, and professor images are divided by (1) professor ability, (2) professor relationship. 2. There is a relationship in learning styles and professor images. Especially cooperative, participate, dependent valued professor ability, shirker devalued it and cooperative, stand-alone, dependent, competitive valued professor relationship, shirker devalued it. 3. There is a relationship on learning styles and the academic achievement. participate, stand-alone, dependent achieve in high glades and shirker, cooperative low ones. 4. There is a no valid relationship with professor images and the students' academic achievement. 5. The conclusion are; there are the relationship of learning style, professor image, academic achievement in cosmetology majoring college students. So shirker need endless motive giving program, participate personal record management system, dependent creative motivating program, participate class attractive factors, stand-alone learner centered program.

Exploration of Duty System and Needs Assessment in Lifelong Learning Counseling Practice (평생교육 담당자의 평생학습상담 직무 탐색 및 요구도 분석)

  • Jo, Eun-San;Yun, Myung-Hee;Ku, Kyung-Hee
    • Journal of vocational education research
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    • v.35 no.6
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    • pp.65-84
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    • 2016
  • This study aims to explore the duty system of the lifelong learning counseling, and to analyze the needs of counseling practice which are conceived by lifelong education practitioners. Based on the related prior studies, the duty system of lifelong learning counseling was investigated and classified. Also, differences of how to recognize the importance of counseling job and how to practice counseling are assessed by Borich method. After data were collected by practitioners from lifelong education field, the dependent t-test and the Borich needs assessment formula were used for analysis of the collected data. The results are as follows: the 4 subdivided duties of lifelong learning counseling are formation of relationship, learner's analysis, learning promotion, and follow-up management. The 11 tasks are learner's interview, providing learning information, analysis of learner's characteristics and needs, learning level diagnosis, diagnosis of learning inhibiting factors, promotion of learning motivation, advice of learning course and learning method, support of study circle activity, career planning counseling, follow-up counseling, and counseling evaluation. According to the needs assessment, learner's analysis is conceived as the most important duty among the 4 sub-duties, and learner's analysis is regarded as second important duty by the counseling practitioners. Among the 11 tasks, providing learning information is the most important tasks among counseling practitioners, and analysis of learner's characteristics and needs is followed as second task. The duty system of the lifelong learning counseling and needs assessment data can be used as the basic data for lifelong education practitioners to conduct the duty of lifelong learning counseling efficiently and to support the lifelong learning plan according to learner's characteristics.