• 제목/요약/키워드: Large Supermarket

검색결과 34건 처리시간 0.025초

대형마트의 피난로 폭에 따른 RSET 분석 (RSET Analysis According to the Width of Escape Routes in Large Supermarkets)

  • 백부현;이홍상;공하성
    • 대한안전경영과학회지
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    • 제26권3호
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    • pp.29-38
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    • 2024
  • The purpose of this study is to use an evacuation simulation program to measure the change in evacuation time according to the width of the evacuation route due to the installation of an intermediate sales counter and the placement of a shopping cart between the sales counters of a large supermarket and to analyze the results. Currently, the "Distribution Industry Development Act" does not regulate the size and installation method of intermediate sales counters installed between sales counters that serve as practical evacuation routes in the event of a fire at a large supermarket, the size of shopping carts, etc. Considering this, we set evacuation route widths of 40, 50, 60, 70, 80, and 100 cm and compared and analyzed evacuation times according to various variables in the facility space. As a result of the experiment, as the width of the evacuation route was expanded, there was a significant difference in the evacuation time, from a maximum of 468.3 seconds to a minimum of 320.8 seconds. Considering the safety of evacuees in large supermarkets used by many people, it is time to regulate the size of intermediate sales stands installed between sales counters in large supermarkets and shopping carts that can become obstacles in an emergency.

Attitudes of Mini-Supermarket Shoppers in Hanoi, Vietnam: A Case Study in the Early Development of Modern Retailing

  • Speece, Mark;Huong, Luc Thi Thu
    • 마케팅과학연구
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    • 제10권
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    • pp.187-212
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    • 2002
  • Vietnams urban middle class is strongly value oriented in its shopping behavior. They want fairly good quality and service, but they also factor price into their considerations. In terms of retail patronage, they demand convenience, good service, attractive display, and especially want extensive choice. Brands must be present in multiple types of outlet, or fragile brand loyalties can be broken. Mini supermarkets have become an important part of the retail scene in the past decade, and have successfully introduced the supermarket concept to Vietnam. Many consumers are integrating mini supermarkets into their regular shopping, and are willing to pay the higher prices to gain the benefits of such shopping. However, the mini supermarkets do not adequately meet some of the things they expect from supermarkets. Large supermarkets are just entering the market, and are likely to capture much of the current mini supermarket customer base.

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광주시 슈퍼마켓의 상업적 특성에 관한 연구 (A Study on Commercial Properties of Supermarket in Kwangju city)

  • 김송미
    • 대한지리학회지
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    • 제31권1호
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    • pp.49-67
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    • 1996
  • 1970년대에 들어서 우리 나라 상업 시설의 혁신적 변화는 슈퍼마켓의 대두라고 할 수 있다. 이는 식료품을 중심으로 한 일상용품을 판매하는 소매 기구의 대규모화와 근대화를 의미하기 때문이다. 이에 따라, 소매업이 도매업의 기능을 병행하여 유통 경로를 단축시킴으로서 생산자에서 소비자에 이르기까지 변화를 초래하였다. 본 연구에서는 슈퍼마켓의 상업적 특성을 분석함에 있어, 슈퍼마켓을 경영하는 점주의 입장과 슈퍼마켓을 이용하는 소비자의 입장에서 종합적으로 고찰하였다. 그 결과, 전자의 경우 슈퍼마켓 특성을 나타내는 인자는 상업 환경적 특성, 인구적 특성, 규모적 특성, 상품 구성적 특성 등을 나타내는 4개의 인자가 추출되었다. 또한 소비자의 입장에서 슈퍼마켓 특성은 근거리에 위치한다는 점에서 높은 선호도를 나타냈다. 이를 통해 볼 때 슈퍼마켓은 지역 주민의 생활과 밀접한 관련성을 갖는 상업 시설로서 정착되어 있음을 알 수 있다. 한편, 상업 시설은 사회 제반 요소와 소비자 요구에 의해 변화를 거듭하고 있는 만큼, 슈퍼마켓의 상업적 특성 또한 재고되어져야 할 것이다.

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Lessons from Haitai Distribution Inc's experience in Korea

  • Cho, Young-Sang
    • 유통과학연구
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    • 제9권3호
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    • pp.25-36
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    • 2011
  • Owing to the rapid growth of hypermarket/discount store formats since 1996, Korean retailing has suddenly attracted the significant attention from researchers. Before the emergence of large scale retailers such as E-Mart, Lotte Mart and Tesco Korea, there were the two retail formats who led the Korean retailing in the modern retailing history: department store and supermarket formats. Nevertheless, there has been little literature concerned about the two retail formats as a case study, while some authors have paid their attention to hypermarket/discount store formats. In addition, when mentioning the development process of retailing history, it is less likely that authors have made an effort to illustrate supermarket retailing history. In order to regard supermarket retailing as part of the Korean retailing, it is interesting to look at a representative supermarket retailer, Haitai, who was one of the subsidiaries of Haitai chaebol. Based on supermarket retailing, the company which was established as a joint venture in 1974 led a supermarket retailing in the Korean modernised retailing history. Before analysing whether Haitai failed or not, the definition of failure should be illustrated. With regard to the term, failure, in the academic world, authors have interchangeably used the following terms: failure, divestment, closure, organisational restructuring, and exit. To collect research data as a case study, the author adopted an in-depth interview method. The research is based on research interviews with 13 ex-staff who left after Haitai went bankruptcy, from store management department to merchandise department. By investigating Haitai's experiences through field interviews, the research found that Haitai restructured organisational decision-making process at the early stage when companies started to modernise organisational charts, benchmarking sophisticated retailing knowledge through the strategic alliance with a Japanese retailer. In respect of buying system, the company established firmly buying functions by adopting central buying system, and further, outstandingly allocated considerable marketing resources to the development of retailer brands with the dedicated team of retailer brand development. In the grocery retailing, abandoning a 'no-frill' packaging concept, the introduction of retailer brand packaging equal to, or better than national brand packaging design, encouraged other retailers to change their retailer brand development strategies. In product sourcing ways, Haitai organised for the first time the overseas sourcing team with the aim of improving the profit margins of foreign products and providing exotic products for customers, followed by other retailers. Regarding distribution system, the company introduced the innovative idea which delivered products ordered by stores directly to each store withboth its own vehicles and its own warehouse in which could deal with dry foods, chilly foods, frozen food, and non-foods, and even, process produce. In addition, Haitai developed many promotional methods to attract more customers like 'the guarantee of the lowest price', and expanded its own business to US in 1996, although withdrew, because of bankruptcy in 1997. Together with POS introduction in 1994, Haitai made a significant contribution to the development of the Korean retailing, influencing other retailers in many aspects. As a case study, the study has provided a number of lessons from Haitai's experiences for academicians and practitioners, suggesting that its history should be involved in the Korean modernised retailing.

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점포 선택 이론을 이용한 우리나라 일반 소비자의 수산물 구매 시 대형소매점 선택 요인에 대한 분석 (Analysis on the Choice of the Store to Buy Seafood by the General Consumers in Korea Using the Consumers' Store Choice Behavior Theory)

  • 장홍석
    • 수산경영론집
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    • 제40권1호
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    • pp.113-132
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    • 2009
  • The purpose of this study is to derive the factors for the general consumers to choose the store to buy seafood. Survey on 414 general consumers by questionnaires was conducted to find out the factors for them to choose the stores in the traditional market and large supermarket, and through the analysis on the results the factors for general consumers to choose large supermarkets were derived when they buy seafood and at the same time the degree of its importance was analyzed. The results of the survey showed that the general consumers chose large supermarkets to buy seafood despite the fact that they recognized the seafood prices are lower in the traditional markets than in the large supermarkets. Particularly, the results of analyzing the sixteen criteria for choosing the store in which to buy seafood were grouped into four: the 'assortment of goods and high quality', 'service', 'price and promotion' and 'convenient accessibility.' The results of examining the order of priority based on the four factors showed that the 'assortment of diverse seafood and high quality' was found to be given the first priority, followed by 'convenient accessibility' and 'prices and promotion factors', with 'service' being statistically insignificant. Based on these results, Monroe (1975)'s consumers' store choice process is summarized as follows. Before buying seafood, the consumers who use large supermarkets have the desire for buying seafood and then judge the properties of the store which they will use. In this process, consumers were satisfying their needs in large supermarkets in the criteria of 'assortment of diverse seafood and high quality', convenient accessibility', and 'prices and promotion factors' which were found to be statistically significant in this research. Accordingly, the general consumers choose to buy seafood in large supermarkets rather than in the traditional markets. The general consumers were more satisfied with using large supermarkets than using traditional markets, so after they have initially bought seafood in the large supermarkets, they habitually buy seafood in the large supermarkets without going through Monroe (1975)'s 'eight stage process for the store choice.' When such habitual store choice behavior continues for a long time, it results in becoming structural.

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The Effect of Relationship Marketing on Service Quality and Customer Loyalty: An Empirical Study in Indonesia

  • MAMUSUNG, Robby Tanod;NIMRAN, Umar;SUHARYONO, Suharyono;KUSUMAWATI, Andriani
    • The Journal of Asian Finance, Economics and Business
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    • 제8권7호
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    • pp.533-543
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    • 2021
  • The purpose of this research is to examine and analyze the effect of Relationship Marketing on service quality and customer loyalty, especially in the context of the retail industry. In retail industry, Relationship Marketing is the key to increase and maintain a large pool of customers. This research was conducted in North Sulawesi Province with a sample size of 155 supermarket customers. The sampling technique used for the study is the purposive sampling. Data was analyzed using SEM based on GeSCA components. The results showed that Relationship Marketing had a significant positive effect both on service quality and customer loyalty. The commitment, communication, conflict handling, and competence play an important role in improving service quality which ultimately makes customers loyal. In addition, the relationship between service quality and customer loyalty, also has significant positive findings. These findings are in line with the concept of SERVQUAL and The Commitment-Trust Theory. The implication of the managerial research is that supermarket managers in North Sulawesi must focus and emphasize more on the Relationship Marketing dimension especially in terms of commitment, communication, conflict handling, and competence. Once these factors can be met, the quality of service will increase, and it causes an increase in customer loyalty to shop more at the supermarket.

카테고리 매출성과에 영향을 미치는 카테고리 관리 전술들에 대한 실증연구 - 점포유형과 시장포지션에 따른 비교분석 - (An Empirical Study on the Effects of Category Tactics on Sales Performance in Category Management - A Comparative Study by Store Type and Market Position -)

  • 전달영
    • 한국유통학회지:유통연구
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    • 제12권3호
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    • pp.23-48
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    • 2007
  • 전통적으로 제조업체는 자사 브랜드를 중심으로한 매장관리를 원하고, 유통업체 입장에서는 특정 브랜드가 많이 팔리는 것 보다는 여러 메이커 브랜드가 뒤섞여 카테고리 또는 전체매장의 매출이 높아지는데 관심이 있다. 최근 이러한 유통업체와 공급업체의 인식차이가 카테고리 관리 개념에 의해 좁혀지고 있다. 본 논문의 큰 연구목적은 점포유형과 시장포지션에 따라 어떤 카테고리 전술 즉 제품구색(브랜드의 수, 카테고리 내 브랜드 간의 분산구조), 가격정책(정규가격수준, 가격변화율), 매장진열(매장진열재고량), 상품보충(취급율, 품절율, 재고소진일) 등이 매출성과에 영향을 미치는 가를 분석하고자 하는 것이다. 다양성 추구 카테고리 역할을 하는 네 종류의 샴푸, 치약, 세탁세제, 주방세제 카테고리에 대한 성과 및 전술들에 대한 데이터를 전국의 2,859개의 대형슈퍼와 15,565개의 소형슈퍼로부터 수집한 닐슨자료를 가설검정에 이용하였다. 회귀분석과 Chow Test를 이용하여 분석한 결과 대형수퍼-시장선도자의 경우 품절율, 진열재고량, 브랜드분산, 재고소진일 등의 카테고리 전술들이 카테고리 매출액에 유의하게 작용하였고, 대형슈퍼-추종자의 경우는 진열재고량, 브랜드분산, 재고소진일 등의 전술들이 매출액 변화에 중요한 역할을 하였다. 소형슈퍼-시장선도자와 소형슈퍼-추종자의 경우는 동일하게 취급율, 진열재고량, 브랜드분산, 재고소진일 등의 카테고리 전술들이 카테고리 매출액에 유의한 영향을 주는 것으로 나타났다. 기대와는 달리 브랜드의 수와 가격정책은 점포유형과 시장포지션에 상관없이 모두 중요하게 작용하지 못하였다. 본 논문은 공급업체들이 왜 경쟁업체보다 시장에서 더 나은 또는 더 못한 성과를 얻는지를 파악할 수 있고 더 나아가 공급업체의 제한된 자원을 점포유형과 시장포지션에 따라 어떤 카테고리전술을 이용하여 재분배할 수 있는가에 대한 지침을 제공한다.

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SSM 사업조정을 위한 중소유통사업자의 경쟁취약요인 분석 (An analysis of small-medium retailers' vulnerable factors in competition with SSM)

  • 김순태;김상욱
    • 한국산학기술학회논문지
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    • 제12권2호
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    • pp.686-693
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    • 2011
  • 중소유통업에 종사하는 대부분의 사람들은 가정의 생계수단으로 오랜 세월동안 동네 상권에 자리잡고 외부의 큰 영향 없이 자생적 사업을 수행해 왔다. 그러나 제품에 대한 소비자 욕구의 다양화, 삶의 질 향상 등에 따른 사업 환경의 변화는 유통시장에도 많은 변화를 가져오게 되었다. 대기업 지분의 대형할인 마트가 우후죽순처럼 생겨나면서 전통재래시장 및 골목슈퍼 등은 생존의 위기에 직면하게 되었다. 이에 정부에서는 전통시장 및 골목상권 살리기에 많은 예산지원을 하고 있으나 최근 골목상권에 대기업의 SSM(직영점, 가맹점 형태)이 생기면서 대기업과 중소상인 간 갈등과 지역적 마찰이 지속되고 있다. 이에 본 연구에서는 대형 SSM의 사업조정을 위한 정책 대안 차원에서 영세중소유통업체의 경쟁요인 분석을 시도하였다.

나들가게 활성화를 위한 코사마트 재편에 관한 연구 (A Study of Kosa Mart Re-design for the Development of Nadle Stores)

  • 박정섭;권문규
    • 유통과학연구
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    • 제14권10호
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    • pp.153-164
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    • 2016
  • Purpose - In general, large companies have larger organizations, funds, and systems to provide more effective and efficient services in the market. However, development needs to support the livelihood of ordinary citizens who work for small businesses as well. This research suggests that a new distribution channel, called a "foothold style Kosa mart," that cooperates jointly with a distribution center and a large discount mart can provide direct solutions to small and mid-size distributors. This new distribution channel can achieve a limited type of "Nadle shop (small supermarket) foster project" related to building a joint distribution center and improvement in wholesale supply. Research design, data, and methodology - Data about the Korea distribution situation, the Nadle stores, and the logistics centers were collected from literature, Statistics Korea, journals, and reports. Specifically, we investigated information about Kosa Mart and Nadle stores. We focused on the redesign of the distribution center for the Nadle store. Results - The Kosa Mart distribution center now includes 18 warehouses, and has been handling 2000-3000 items. Most of the warehouses have been simply designed and items loaded and stored without refrigeration; thus, it is possible to store only products of certain manufactured goods. The current logistics center has no wholesale function because it failed to resolve the joint purchasing and product supply issues of competitively priced products. Conclusions - This study aimed to identify ways to strengthen the competitiveness of small- and medium-sized retailers. A Kosa Mart redesign aims to unifying the logistics center, stores, and customers. First, the joint wholesale logistics system, equipped with an integrated ordering system, needs to process customer orders and store orders at the same time. Second, excellent small business product development has to connect with production. Third, the store composition needs to support a shipping hub. Fourth, the Mart differentiates itself from convenience store goods by supplying regional and specialized products to customers. Fifth, a service buying agent and direct transactions between producers and consumers need to be established, and exhibits and displays of goods need to be improved.

한·중 대형마트 구매자 점포선택요인에 관한 비교연구 (A Study of the Effect of Store Selection factors on the Customer's Satisfaction and Revisit Intention)

  • 노정구;이지은;왕순순
    • 경영과정보연구
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    • 제33권5호
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    • pp.97-115
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    • 2014
  • 최근 한국과 중국의 대형마트시장의 경쟁이 치열해지면서 고객만족을 충족시키기 위해 점포속성, 제품속성, 서비스속성, 물리적 환경요인에 관한 연구가 이루어지고 있다. 이에 본 연구에서 한국과 중국 대형마트 구매자의 점포선택요인을 알아보고, 점포에 대한 고객만족과 재방문의도와의 영향관계를 분석하는 것을 목적으로 연구모형을 설계하였다. 또한 점포에 대한 중국과 한국의 고객만족과 재방문의도에 영향을 미치는 관계차이에 대해서도 알아보았다. 이에 따른 개념적 이해와 기존연구의 검토를 통해 가설을 설정하고 관련성 검증을 실시하였다. 실증분석을 위한 자료의 수집은 한국내 대형마트를 이용한 한국 소비자들과 중국내 대형마트를 이용한 중국인 소비자들 대상으로 자료를 수집하였으며 설정된 연구가설에 대해 구조방정식모형 분석을 통해 검증하였다.

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