• Title/Summary/Keyword: Korean library service

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The Study on the User Perception for Church Library in Korea (국내 교회도서관에 대한 이용자의 인식 연구)

  • Shin, Dong Min
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.1
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    • pp.239-264
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    • 2014
  • The study aims to study the user perception and satisfaction on the current church library services in Korea. 100 registered attendees and 10 priests, from three different groups were randomly selected for the survey. Three groups - the one with its own library, another with a community type library, and the other without church library - were compared. A literature review and survey were executed, and the questionnaires of the survey for analysis in this research contained demographic information, usage of church library, mission and function of the church library, library space, librarians, collection, community services of the church library, and perception on the effect of the library's community service on a specific religious activity (evangelism). The analysis revealed that the satisfaction level on church library service was relatively high (3.5 point on average, 5-point Likert scale), even though the frequency of using the church library service was relatively low. The study also found that users perceived the library as a community library or archives of the church, and study rooms and reading rooms as its major functions. It reveals that religious materials were preferred as the church library collection and the service of the church library to its community was perceived as being a effective and positive factor on evangelism. Applying church library service should be considered in order to enhance the understanding on the religion and effective results of evangelism.

Measuring library online service quality: An application of e-LibnQual (도서관의 온라인 서비스 품질 평가: e-LibQual의 적용)

  • 강회일;정용길
    • Journal of the Korean Society for information Management
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    • v.19 no.3
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    • pp.237-261
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    • 2002
  • The purpose of this study is to measure the library online service quality based on the expectation and the service performance from the users' point of view. The online questionnaire was developed based on SERVQUAL, however information quality dimension was added on it, and the survey was conducted within a research library. The factor analysis for effecting library online services showed that 5 service dimensions were loaded discretely, and information quality was put in the other dimension. The IPA (Important Performance Analysis) result confirmed that information quality, service reliability, and service assurance were considered as important factors : multiple regression analysis revealed that tangibility and information quality were the most significant dimension for the library online service.

A Study on the Effect of Public Library Service Scape on Customer Loyalty (공공도서관의 서비스스케이프가 고객충성도에 미치는 영향에 관한 연구)

  • Kim, Young Hee;Jo, Dong Hyuk
    • Journal of Korean Society for Quality Management
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    • v.51 no.1
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    • pp.19-36
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    • 2023
  • Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this end, this study reviewed the concepts of public library service-scape, immersion, user satisfaction, and customer loyalty with existing literature, proposed a research model based on this, and empirically verified them. Methods: This study collected and statistically analyzed data for adults using public libraries for the purpose of reading books or studying. The collected data were checked using SPSS 24.0 and AMOS 24.0 and the research hypothesis was verified by analyzing the results using the structural equation modeling technique. Results: The results of the study are as follows. First, spatiality, aesthetics, and amenity of service-scapes have a positive effect on flow. Second, spatiality and amenity of service-scapes have a positive effect on user satisfaction. Third, Flow has a positive effect on user satisfaction. Fourth, Flow and user satisfaction have a positive effect on customer loyalty. Conclusion: This study is meaningful in that it suggests a strategic direction to enhance the service competitiveness of public libraries by strengthening the service-scape.

A Study on Wireless Information Services Based on WiBro Service (휴대인터넷(WiBro)기반의 정보서비스 활용방안에 관한 연구)

  • Kim, Yong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.17 no.1
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    • pp.305-324
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    • 2006
  • The requirements to use high speed internet under wireless environment are increased. To satisfy the requirements. the WiBro service combining high speed of wired internet service with mobility of wireless internet service will be launched as an alternative. This paper reviews and analyzes its overview, features, and comparison with existing mobile internet and wireless LAN in the information providing aspect. This paper also proposes how to adapt mobile information service and how to satisfy the requirements to construct mobile library based on the WiBro service. With the current problems in mobile-based information services provided by libraries. especially this paper proposes information service areas. considerations to provide information services, and service provisioning method based on the WiBro service.

Information Services in Hybrid Information Environments (하이브리드 정보 환경에서의 정보서비스)

    • Journal of Korean Library and Information Science Society
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    • v.32 no.1
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    • pp.309-328
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    • 2001
  • The purpose of this study is to survey various digital library models that form basic concept of the hybrid information services and to suggest the needs of hybrid information services in digital environments as previous stage towards a building of generic information model appropriate to hybrid information environments. This study deals with the change of information service environments and information services of traditional and digital environments, Also addressed are relationships between digital library and information services. Finally. this study suggest the needs of hybrid information services in digital environments and survey various digital library models that form basic concept of the digital library models.

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영국의 공공도서관법연구

  • 최달현
    • Journal of Korean Library and Information Science Society
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    • v.7
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    • pp.177-206
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    • 1980
  • Public library legislation is the essential means of providing for all the citizen in modern society with a standard public library service. We can trace the origin of that back to the Public Libraries Act 1850 in England. This paper is reviewing all the measures concerning public libraries of England since then in order to find out some guidelines for revision of the Korean Library Law enacted in 1963. Although Public Libraries Act 1850 was an output of a series of social reform movement in the 19th century, it established first the provision of public library service su n.0, pported by public funds. However the Act had several restrictions hindering public library service from making progress. These are: 1. Adoptive legislation in nature 2. Limitation of the size of population and rate income 3. Small library authorities 4. Procedure for adoption by public meeting 5. Restrictions on the ways in which rate income might be spent 6. No governmental organization to direct or control for a standardized public library service 7. No cooperative schemes among libraries. Subsequent development was directed largely to removal of those limitations. The present Public Libraries Act 1964 as a model of public library legislation was enacted on the basis of such reports as Kenyon, McColvin, Roberts, and Bourdillon. All but the problem of small library authorities were removed with this new Act. The final object could be achieved by the Local Government Act 1974 which reorganized existing 383 small authorities into new 115 ones the average population of which was 280, 000. Now, McColvin's dream of 30 years could be fulfilled in the late 70's. He argued that the minimum size of population of a viable authority should be 300, 000. Although the effect of the 1964 Act on the development of public library services in England was great, there must be some considerations as to the provisions of public library objective, government funding for library services, free use of library materials to all regardless of residence, and placement of library committee within the authority.

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A Study on Librarians' Perspectives of Cloud Computing Service (사서의 클라우드 컴퓨팅서비스에 대한 인식 연구)

  • Kim, Se-Young;Kim, Seong-Hun;Oh, Sam-Gyun
    • Journal of Korean Library and Information Science Society
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    • v.43 no.1
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    • pp.241-259
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    • 2012
  • The purpose of this study is to identify the notion, types and best practices of cloud computing service through a literature review and to analyze the librarians' perceptions of cloud computing service on the basis of a survey. The survey sought to check the strengths and weaknesses of cloud computing service from librarians' perspectives and to find the specific areas where cloud computing service may be effective in libraries. Some key considerations in the application of cloud computing services to library systems are also suggested.

Building a Model of Digital Reference Services (디지털참고봉사 모형 구축에 관한 연구)

  • Kim, hwi-Chool
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.3
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    • pp.117-133
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    • 2001
  • This study presented the necessity of the development of a digital reference service systems as a method for direct information service in the library on the internet. The purpose of this research is to find commonalities for building a model of digital reference service. This study used qualitatives methods(elite interviews and document analysis) to extract accumulated knowhow from fourteen expert services sites which are similar with reference services in the library. For effective management of the digital reference service, it is necessary to have a digital reference service librarian who is well versed in the inner workings of the service and in the knowledge the service deals with.

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An Analysis of the Digital Library Research Trends in Korea (국내 디지털 도서관 연구 동향 분석)

  • Kang, Bora;Kim, Heesop
    • Journal of the Korean Society for information Management
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    • v.34 no.3
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    • pp.49-66
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    • 2017
  • The aim of this study was to analyze the research trends on the digital libraries in Korea. To achieve this objective, a total of 578 author-assigned English keywords were collected from the 272 major LIS journal articles published in Korea during last ten years-period, i.e., 2007-2016. The collected data were analyzed using NetMiner V.4 to discover their 'degree centrality' and 'betweenness centrality'. As the results, 'Academic Library', 'Reference Service', 'Public Library', 'E Resource', and 'E Book' showed the most frequently conducted research topics, and 'Academic Library', 'Reference Service', 'Information Behavior', and 'E Resource' were the most influencing research topics. Finally, 'Academic Library', 'Metadata', 'Information Behavior', 'E Resource', and 'Librarian' seemed the most widely intervening research topics in this research.

A Study on the Korean Public Library Service Using Podcast (팟캐스트를 활용한 국내공공도서관 서비스에 관한 연구)

  • Chung, Ok Kyung;Lee, Mi Sun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.4
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    • pp.247-268
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    • 2017
  • The purpose of this study is to investigate and analyze the actual case of service about how podcasts are provided in domestic and foreign public libraries and to suggest the possibility of expanding the service field using podcasts in domestic public libraries. As a result, foreign public libraries provided library events and use guides, book reviews, library promotions, information and contents, and often provided podcasts by age and library news. But the utilization rate of podcasts in domestic public libraries was low. A Podcasts of domestic public libraries were introducing to new books and recommending books. In the Incheon Yulmok Library, conducted a podcast program that librarians directly read the passages in the book and recommend new books. As a result, the book borrowing and utilization rate of the books have increased. In this way, domestic public libraries should apply podcasts to provide useful information to users and expand service area through various contents development that can increase motivation and interest.