• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.3
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• pp.45-56
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• 2010

This study examines the status of websites operation among libraries affiliated to the Korean Medical Library Association, compares and analyzes website menu organization and information service contents of 29 medical libraries that currently run websites. The followings are results of this study. 1) the main menu of medical library websites is arranged with 'Search for Library Materials, Electronic Resources, Library Service, My Library, Library Guide, and the Bulletin Board.' 2) 15 services were selected as the main information service provided from the medical library website. 3) the information service that was provided from the most institutions was 'Document Copy/ Interlibrary Loan,' followed by 'Loan Reservation/Renewal, Request Library Purchase Book, Off-campus Access, User Education, Reference Resources, Q&A Board, Our Library Pubmed, and Dissertation Submission' in this order.

• Journal of the Korean Society for Library and Information Science
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• v.3
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• pp.25-46
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• 1973

The recent situation on developments in an expanding field of reference and information service is reviewed through the cooperative arrangements and comprehensive planning among libraries in America. The growth of reference cooperation is examined first along with the social forces that influenced the library interdependence for service. Of the various interlibrary programs identified in relation to the cooperative reference work, interlibrary loan is viewed as the key to the use of library resources based on equal access and making use of the tools for information and research, therefore a reference principle. Several kinds of library systems specifically intended to improve the reference situation are identified and described in detail without any attempt to evaluate their performance in terms of unit size, cost, or quality of the service.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.4
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• pp.73-94
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• 2008

There are more than 2 million blind and partially disabled people in Korea. They need access to books and information for all the same reasons as non-disabled persons: for lifelong learning, for social activity, for leisure, and to play a full part in society. In considering these realities, this paper has suggested the various strategies and plans to build and operate a cooperative library service network for the disabled persons. In addition, author commented on the subsequent actions for implementing the cooperative service model.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.3
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• pp.55-79
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• 2007

In this study the need for new service qualify assessment scale is investigated to cope with the paradigm change in library information service and the dimension and model for e-service quality assessment applicable to a digital library are developed. In order to verify newly proposed dimension and model for e-service qualify assessment, the dimension which is developed by employing data collected from NDSL(National Digital Science Library) and its factor are analyzed and casuality analysis between independent and dependent variables is executed based on the proposed e-service qualify model We also analyze the gap between customer's ideal expectation and perception and, finally investigate what is the most important dimension among e-service quality in the digital library from the customer's point of view.

• Journal of Korean Library and Information Science Society
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• v.37 no.3
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• pp.131-150
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• 2006

This study outlined the services of the P Public Library and some other libraries in California, USA for benchmarking to develop the public library services in Korea. To perform the role of public libraries and to assure the library users' supports in Korea, the development of following services are suggested in this study: 1) information services suited to information society 2) services to supply the public and lifelong education 3) services related to the cultural and artistic desires of the local community.

• Journal of Korean Library and Information Science Society
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• v.53 no.4
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• pp.45-69
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• 2022

The purpose of this study is to suggest how to improve the public library service for the disabled, by analyzing stakeholders' needs for it. To this end, it analyzed stakeholders' needs, by conducting an analysis on the current condition of the public library service for the disabled, and IPA on and FGI with the disabled, beneficiaries of the service and service provides, employees in charge of it. The findings show that the current condition of the public library service for the disabled is very poor in terms of disabled users, budget for the service for the disabled and special data for the disabled. For the analysis on the needs for the service for the disabled, the results of IPA suggest that it is necessary to improve relevant policies and manage integrated programs reflecting users' needs, and those of FGI indicate that perceptions on disability need to be improved among the disabled, the non-disabled and employees, and that the usage guidance and publicity are required for disabled users to generally use the public library service.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.203-218
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• 2007

The purpose of this study was to investigate the state library services in the United States in order to consider what services are needed for regional libraries in Korea. The data were collected from library statistics and library web pages. The analyses particularly focused on examining the residental service and library service of state libraries. The analyses revealed that the state libraries provide funds, services, and training to local libraries, but the service levels are varied among states. State libraries provide state historical information and genealogy information to residential users, and focus on the information needs for handicapped people. Based upon the analysis of U.S. state libraries, Korea regional libraries would provide services different from local public libraries. Also, regional libraries would be operated based upon the regional characteristics.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.3
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• pp.291-314
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• 2019

In this study, to improve the satisfaction of library users in the hospital and to examine how to activate the library in the future, the satisfaction of library, facilities and environment, staff, service, We conducted a demand survey and searched for the operation plan of the library that satisfied the user. As a result, in order to revitalize the library in the hospital, first, in the case of the collection, it is necessary to expand the number of collections of various topics with the latest contents. Second, it is urgent to expand the number of library staff in the hospital. In addition, it is necessary to improve communication expertise based on medical expertise and ability to respond quickly to user requests. Third, it is necessary to expand the size of library and convenience facilities in the hospital by facilities and environment. Fourth, in case of service, it is necessary to improve service quality and provide various services. Experts should provide subject search service, medical information source service, general health information service (patient and carer) according to the user. Finally, in the case of programs, it is necessary to expand the infrastructure for program operation, to diversify the targets, and to extend the program continuity.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.1
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• pp.119-139
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• 2012

Due to the inferior condition of local library reference service, an air of indifference about users, and the increase in Internet resources, cooperative reference service in domestic libraries tend to be stagnant. The increase in Internet resources was reconsidered, aside from traditional library reference service, based on question and answer service. It shed new light on the importance of indirect service, which is focused on reliable knowledge base construction. This study analyzed cooperative reference service, which is managed by the Japanese Diet library that pursued indirect service contrary to ours. Based on that, it suggested a new takeoff possibility for Korean cooperative reference service.

• Journal of Korean Library and Information Science Society
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• v.50 no.2
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• pp.215-235
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• 2019

Popularly known to be originated in museums and art galleries, curation is widely applied in many other fields ranging from curation commerce to curated databases by today. Libraries also have started to provide different types of curation services such as data curation, digital curation, content curation, book curation, and social curation. However, the relationship between the curation service and the library service is not adequately studied and documented. The objective of this paper is to address that gap by analyzing the relationship between curation service and the library service. Particularly, this paper pays attention to study the relationship between curation service and library reference service. The research methods used by this study were an extensive literature review followed by some carefully selected real-world examples of curation services in libraries and other fields. The authors have analyzed and documented the origin and the meaning of two concepts, the challenges faced by library reference service, and the applicability of curation as a modest form of library reference service in the $21^{st}$-century. Based on the study findings, this paper concludes that curation service is not a new concept for the library but a natural evolution of the library reference service in response to the changing information environment and user expectations in the digital age.