• Knowledge Management Research
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• v.5 no.2
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• pp.25-51
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• 2004

The purpose of this study is to investigate the knowledge creating pattern of technology catching-up and pioneering phase in the new product development process. This paper first reviews the knowledge conversion, absorptive capability, learning orientation and the trigger of learning. The paper then presents the integrative model of knowledge creating. Based on the integrative model, in-depth case analysis was conducted on the new product development process in Phicom. As a result, the paper discuss that the pattern of absorptive capability building, knowledge conversion and knowledge transfer is different from technology catching-up and pioneering phase. Finally, the implications and limitations of the study are discussed.

• Knowledge Management Research
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• v.6 no.1
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• pp.1-17
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• 2005

Both knowledge management and BSC practices are in its inception in the tourism field, and the study explores the relationships between knowledge and BSC perspectives using correlations and path analysis. The purpose of this study was to explore the casual relationships among tourist destination knowledge and BSC performance perspectives. The study model added knowledge perspectives to the usual BSC model (with customer, growth and learning, internal process, and financial perspectives), in addition to the modification of the financial perspectives to economic, socio-cultual and physical impact. The study found out that knowledge supports learning and growth perspectives greatly, and less extent, internal processes and customer perspectives. Learning and growth affects internal processes and customer perspectives. Internal process supports customer perspectives. Both customer and, less extent, internal process have impact on the final results. The final analysis results were different by destination type. The study concludes with recommendations for further studies including rational BSC model for tourist destinations and relationships between BSC performance indicators.

• Journal of the Korea Society of Computer and Information
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• v.23 no.12
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• pp.195-201
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• 2018

This study is attempted to demonstrate the structure of the influencing factors on the performance of services of knowledge based service firms. In the model presented, the structure is that service performance in knowledge-based services are affected by the strategic utilization of knowledge resources and service orientation factors of the service organization. And the service performance are also affected in which the systemization of service processes and customer satisfaction play a mediating role. As an analysis result of examining 148 practitioners engaged in the knowledge service industry, it is necessary to increase the satisfaction of external customers in order to improve service performance in a knowledge-based service organizations. This can be achieved by increasing the satisfaction of internal customers. In addition, for this structure to be successful, the service production process to be provided to the customer must be enhanced. The service production process has been found to be an important factor influencing the internal customer satisfaction and service delivery process, especially in the use of knowledge resource, and customer oriented service among service orientation factors.

• Proceedings of the IEEK Conference
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• 2002.07b
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• pp.1165-1168
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• 2002

Knowledge acquisition is the process that extracts the required knowledge from available sources, such as experts, textbooks and databases, for incorporation into a knowledge-based system. Knowledge acquisition is described as the first step in building expert systems and a major bottleneck in the efficient development and application of effective knowledge based expert systems. One cause of the problem is that the process of human reasoning we need to understand for knowledge-based system development is not available for direct observation. Moreover, the expertise of interest is typically not reportable due to the compilation of knowledge which results from extensive practice in a domain of problem solving activity. This is also a problem of modeling knowledge, which has been described as not a problem of accessing and translating what is known, but the familiar scientific and engineering problem of formalizing models for the first time. And this formalization process is especially difficult for knowledge engineers who are often faced with the difficult task of creating a knowledge model of a domain unfamiliar to them. In this paper, we propose an automated knowledge acquisition tool which is based on an implementation of the Inferential Modeling Technique. The Inferential Modeling Technique is derived from the Inferential Model which is a domain-independent categorization of knowledge types and inferences ［Chan 1992］. The model can serve as a template of the types of knowledge in a knowledge model of any domain.

• International Journal of High-Rise Buildings
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• v.4 no.1
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• pp.85-90
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• 2015

Advances in the technology of computational design are giving architects and engineers the opportunity to analyze buildings with complex geometries. This study explores the optimization and automation process using the parametric design method, and uses digital tools to achieve surface representation and panelization for curved shaped office buildings. In this paper, we propose parametric algorithms of dimensional and geometric constraints using the Knowledge-ware scripts embedded in Gehry Technologies' Digital Project. The knowledge-based design methods proposed in this study can be used to systemize the knowledge possessed by experts in the form of data. Such knowledge is required to promote collaboration between designers and engineers in the process of CAD/CAE/CAM. The aim of this study is to integrate the process into design, which establishes an integrated process. This integration enables two-way feedback between design and construction data by combining the methods used in designing, engineering, and construction.

• Knowledge Management Research
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• v.12 no.2
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• pp.81-90
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• 2011

This paper aims at the application of knowledge management in teaching Korean traditional dance (KTD) for elderly people. KTD has been taught using the traditional method of individual verbal instructions. Applying the traditional method in teaching a group of elderly people has limitations for both instructors and for the elderly people. Because there is no uniform method in teaching KTD, each instructor has to create his or her own teaching plan. Also, due to diminishing memory among the elderly people, it is difficult for them to recall what they were verbally instructed. To overcome these limitations in teaching KTD, we propose the application of knowledge management (KM) process. The KM process will allow collecting, storing, sharing, and optimizing the tacit knowledge of KTD. The findings and implications in this study would provide insights not only for the KTD instructors but for the silver industry as well.

• Asian Journal of Innovation and Policy
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• v.6 no.3
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• pp.295-312
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• 2017

The purpose of this case study is to understand the sustainability practices of knowledge transfer process at the Malaysian government-industry-academia consortium. At this stage in the research, the R&D consortium is defined as an established entity by two or more organizations that pool resources and shared decision making for cooperative research and development activities. In attempts to understand the formation, outcomes and sustainability of the sustainable knowledge transfer process, this paper conducted a systematic literature review based on Gough, Oliver and Thomas systematic reviews protocol. From the review, the data were enriched and enhanced with a better understanding of sustainable knowledge transfer process. The systematic review resulted in identifying six factors including internal and external perspectives. However, key sustainability factors are not only directly influencing KTP, and the consortium, but are also mediated by other organisational variables.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2002.10a
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• pp.925-928
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• 2002

It is well blown that the product development time in manufacturing industry is critical. A new methodology for a product design knowledge management is required to reduce design errors and to optimize a design process. In this paper, Process-Related design knowledge management and Document Template are introduced to provide a design process to prevent previous design errors and a solution for the desist errors. Also the Document Template is more convenient interface in integrating the design knowledge into a system.

• Knowledge Management Research
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• v.10 no.3
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• pp.51-80
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• 2009

The purpose of this study is to empirically analyze the impact that occurs when Korean organizations make practical use of various information technology tools and systems in the knowledge management process, such as sharing, learning and creating knowledge. Such a process is usually made through online and offline knowledge management activities. This paper also verifies how the externalization of tacit knowledge, and the internalization of explicit knowledge via the Internet and offline socialization activities have altered the mechanisms of knowledge transfers inside organizations. For the research, a survey was conducted on the satisfaction and usability levels of information technology, and the impact of IT usage on the results of knowledge management activities and knowledge transfers. 622 Korean organizations were surveyed, including major listed firms and public organizations. The results were examined as an online/offline integration process using SECI's Model proposed by Nonaka (1994, 1995). The analysis shows that information technology satisfaction and the usage of information technology help accelerate the pace of the knowledge flow and amplify the volume of the knowledge transfer by boosting the externalization and internalization processes-also known as knowledge management activities. However. there is no distinct correlation between information technology and socialization, an offline knowledge transferal activity. In particular, the quality of knowledge-an end result of knowledge transfer-does not improve merely by the externalization of online knowledge and instead requires the internalization of knowledge processes. Above all, the research reveals that offline socialization processes vastly contribute to the improvement of knowledge quality. This paper suggests that in order to ensure a transfer of quality knowledge, an organization or a company should focus on the use of information technology rather than the satisfaction level of information technology, and that knowledge transfers via the Internet has limitations in creating high quality of knowledge. For an organization to ensure the transfer of high-quality knowledge, the organization should not entirely hinge the transfer of knowledge online, as it is essential to have an offline method-a form of socialization such as a 'community of practice.'

• The KIPS Transactions:PartD
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• v.15D no.5
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• pp.705-712
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• 2008

Recently, interests in the notion of PKMS(Process based on Knowledge Management System) utilizing BPMS(Business Process Management System) and KMS(Knowledge Management System) have been significantly increased. Specially, most public organizations require their own effective knowledge management strategies since public business service needs various knowledge types. Based on a comprehensive framework that reflects lifecycle requirements of KMS and BPMS, we propose an PKMS system architecture, which performs step-by-step knowledge-providing strategy in public organization. To propose a PKMS architecture, this paper first investigates inter-relationships between public business and various knowledge types, and classifies knowledge types into three groups and then we suggest knowledge management strategies considering priority order among knowledge groups. Based on the proposed knowledge management, a PKMS system architecture can combine the advantages of the KM and BPM paradigms. This paper presents the PKMS system applied to employment insurance business part in real environment and demonstrated the advantages via inter-relationships between KM and BPM requirements.