• Title/Summary/Keyword: Knowledge management activities

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A Study on the Performance and Acceptance of Knowledge Management System By Considering Knowledge Circulation Process and Knowledge Schema (지식순환과정과 지식스키마를 고려한 지식경영시스템 성과 및 수용에 관한 연구)

  • Lee, Kun-Chang;Roh, Jeong-Ran
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.3
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    • pp.259-274
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    • 2002
  • Recently, a great deal of corporations have adopted knowledge management system with eagerness to enhance the company competitiveness. However, since the main feature of knowledge management system is not just a simple information system but another entity creating intangible assets tailed "knowledge", we need to develop a new approach to investigating the performance and acceptance of knowledge management systems from a perspective allowing knowledge-sensitive constructs. In this regard, we develop new constructs like knowledge schema and several knowledge circulation-related activities. As a research model, we adopt a famous technology acceptance model or TAM by Davis (1989), and extend it into incorporating knowledge schema. With the statistically valid and usable questionnaire survey data collected from 886 respondents in a big corporation typically using knowledge management system, we induced a robust result empirically, saying that knowledge schema and knowledge circulation activities are valid determinants of performance and acceptance of knowledge management systems.

Relationship among Activities, Knowledge, and Skills of Information System Practitioners (IS 실무자의 업무 활동과 IS 지식 및 소프트웨어 전문 기술 간의 관계에 대한 실증 연구)

  • Koh, Seok-Ha;Lee, Hyun-Woo;Kyung, Won-Hyun
    • Journal of Information Technology Applications and Management
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    • v.15 no.1
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    • pp.153-181
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    • 2008
  • Cluster analysis according to the activities IS practitioners perform shows that IS practitioners can be broadly categorized into two groups, generalists and specialists: generalists allocate their work time relatively evenly across the activities while specialists allocate more time on some specific activities than on other activities. Empirical findings also show that generalists and specialists are required to possess different configurations of IS knowledge and skills respectively to do their work successfully and that they possess different configurations of IS knowledge and skills. Empirical findings reveal that specialists change the activities they do mainly as their carrier evolves while generalists do not.

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A Suggestion on the Promotive Directions of Quality Circle Activity (품질분임조 활동의 진흥방향 제안에 관한 연구)

  • Lee, Kang-In;Kim, Hyun
    • Journal of Korean Society for Quality Management
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    • v.35 no.2
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    • pp.1-26
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    • 2007
  • The purpose of this research is to suggest the promotive directions of Quality Circle activity. Since 1975, variety of organizations in Korea have widely the implemented Quality Circle activities for their management systems. Today, Companies are facing the harsh realities of a competitive environment. This is no time for revolutionary change. Instead, Companies are instituting revolutionary change meant to have impact within a very short time frame. The Worker's Quality Circle activity is, essentially, a trouble shooting oriented voluntary small group within their working place to improve the surroundings creatively. The industries have enthusiastically used Quality Circle activities and were influenced from them. The Quality Circle activities can be regarded as a kind of Knowledge Management where new knowledge is created and knowledge is shared in the economy. However, the academics were less interested in this subject, as a result, there were no systematic guidances for Quality Circle activities. Also, the government was less interested in these activities, as a result, there were no systematic policy making for Quality Circle activities. Thus, in this research, the promotive directions for Quality Circle activities were suggested which were based on the results of survey Questionnaires presented to promoters of the domestic companies. As a results of this research, to maximize the effect of TQM(Total Quality Management) in the nationwide, Quality Circle activity as a bottom-up management should be more expanded and revitalized.

Knowledge Acquisition Activities along Growth Stages of Korean Ventures (우리나라 벤처기업의 성장단계별 지식획득활동 분석)

  • 차민석;배종태
    • Proceedings of the Technology Innovation Conference
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    • 1999.06a
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    • pp.98-118
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    • 1999
  • This study deals with the knowledge acquisition activities along the growth stages of Korean ventures. This issue is very important in the three reasons. First, the target of the study-new ventures- is a pending issue and can be regarded as the engine of innovation in the Korean economy. Second, venture activities is so dynamic compared to those of the established companies and the study reflects its dynamic features. Third, the knowledge is becoming more important one among various resources, and knowledge management can be a timely issue. The main research questions are as follows : - How does the degree of knowledge domain, vary along the growth stages\ulcorner - Which knowledge domains are more influential on the performance along growth stages\ulcorner Major findings of the study are as follow: First, technological knowledge acquisition effort are most intensive at the start-up stage, while the management knowledge efforts are active at the growth stage. The degree of market knowledge acquisition efforts is almost the same along the stages. Second, the important knowledge domain, which influences on the performance, varies along the stages. The acquisition effort for product technology knowledge is more influential on the sales growth rate and has a negative effect on the return on assets at the start-up stage, while the management knowledge about administration is more influential on the return on assets at the growth stage. Finally the academic contributions and managerial implications of the study are presented and the future research directions are also suggested.

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CONSTRUCTABILITY IMPLEMENTATION MODEL USING DEPENDENCY STRUCTURE MATRIX

  • Youngjib Ham;Moonseo Park;Hyun-Soo Lee
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.550-555
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    • 2011
  • Utilizing construction knowledge and experiences in design phase can reduce change orders and improve productivity in construction phase. To do so, information must be made available to the design team in time. Current approaches for effective utilization of constructability knowledge, however, only focus on the formalization of constructability knowledge such as a checklist, which lacks the consideration of the appropriate use at the proper point in time. The inadequate use of constructability knowledge can result in unnecessary reworks. To deal with this problem, the design team needs to know what constructability knowledge is required for specific design activities in the design process. This paper presents a constructability implementation model using the dependency structure matrix (DSM) that focuses on information flows between design activities and constructability knowledge. For this objective, design activities in the design process are modeled in a matrix form based on their dependency. Then, constructability knowledge, which needs to be considered in the design stage, is mapped into activities and incorporated into the matrix, creating Constructability-DSM (C-DSM). Next, the partitioning algorithm is applied to C-DSM for optimal information flow. The Partitioned C-DSM is then analyzed based on the relationship between activities. Finally, the optimal utilization of construction knowledge in the design process is determined by identifying what constructability knowledge is required for each design activity, and how and when it is reflected to design for constructability. Thus, this research can help provide robust control actions to reduce unnecessary iterative cycles in design process for efficient constructability implementation.

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Using Practice Context Models to Knowledge Management in Proof-of-Concept Activities: A Contribution of Knowledge Networks and Percolation Theory

  • Neto, Antonio Jose Rodrigues;Borges, Maria Manuel;Roque, Licinio
    • Journal of Information Science Theory and Practice
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    • v.9 no.1
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    • pp.1-23
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    • 2021
  • This study introduces novel research using Practice Context Models supported by Knowledge Networks and Percolation Theory with the aim to contribute to knowledge management in Proof-of-Concept (PoC) activities. The authors envision this proposal as a potential instrument to identify network structures based on a percolation (propagation) threshold and to analyze the importance of nodes (e.g., practitioners, practices, competencies, movements, and scenarios) during the percolation of knowledge in PoC activities. After thirty months immersed in the natural PoC habitat, acting as observers and practitioners, and supported by an ethnographic exercise and a designer-research mindset, the authors identified the production of meaning in PoC activities occurring in a hermeneutic circle characterized by the presence of several knowledge networks; thus, discovering the 'natural knowledge' in PoC as a spectrum of cognitive development spread throughout its network, as each node could produce and disseminate certain knowledge that flows and influences other nodes. Therefore, this research presents the use of Practice Context Models 'connected' to Knowledge Networks and Percolation Theory as a potential and feasible proposal to be built using the attribution of values (weights) to the nodes (e.g., practitioners, practices, competencies, movements, scenarios, and also knowledge) in the context of PoC with the aim to allow the players (e.g., PoC practitioners) to have more flexibility in building alliances with other players (new nodes); that is, focusing on those nodes with higher value (focus on quality) in collaboration networks, i.e., alliances (connections) with the aim to contribute to knowledge management in the context of PoC.

Enabling Conditions of Knowledge Management Stages: Log data of Arisam and knowledge activities in Samsung SDS (지식경영 과정의 단계별 영향요인: 삼성SDS의 지식경영시스템과 지식활동의 사례분석)

  • Choi, Jong-In;Jang, Seung-kwon;Hong, Kil-pyo
    • Knowledge Management Research
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    • v.4 no.1
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    • pp.55-66
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    • 2003
  • Knowledge Management is introduced by many big companies with the development of Information Technology. Although researches about the enabling conditions have been progressed, but there are few study of relationship between KM stages and enabling conditions, and performance. This study focus on the KM four activities and KMS(Knowledge Management System), which is on the Samsung SDS's KMS(they called ARISAM) and related with team performance. We are propose some points to the managerial implications.

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An Influence of the Appraisal and Reward on the Activities of Knowledge Creation and Knowledge Sharing - With Focus on the Central Administrative Government - (평가 및 보상이 지식창출과 공유활동에 미치는 영향 - 중앙행정기관을 중심으로 -)

  • Lee, Hong-Jae;Cha, Yong-Jin
    • Journal of the Korean Society for information Management
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    • v.24 no.1 s.63
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    • pp.55-74
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    • 2007
  • The purposes of this study are to examine the influences of appraisal and reward on the activities of knowledge management and to search the strategies for effective appraisal and reward system to activate the knowledge management. The results of covariance structural analyses indicate that appraisal has a significant direct effect on reward and knowledge creation as well as a significant indirect effect on knowledge sharing via reward and knowledge creation. Reward has a significant direct influence on knowledge sharing. Knowledge creation also significantly affects knowledge sharing. Based on the results, the potential implications of effective appraisal and reward system to activate the knowledge management are discussed.

The Effects of Hospitals' CRM Activities on Customers' Relationship States and Customers' Behavior Intention (고객지식을 활용한 병원 CRM활동이 고객관계상태 및 향후 행동 의도에 미치는 영향)

  • Kang, Soo-Young;Oh, Pyeong-Seok;Kim, Sang-Man
    • Knowledge Management Research
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    • v.12 no.3
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    • pp.39-58
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    • 2011
  • As the information from today's knowledge-based society alters the awareness of patients and provides a wider selection of medical institutions, the reality of medical institution management is struggling compared to the past. CRM was introduced to domestic hospitals as marketing strategy to dominate the competition under varying medical environment. Thus, this research invests on CRM activity types used in hospitals and the effects of CRM activities toward loyalty and switching intention. Futhermore, we investigate the mediating role of customer relationship commitment and termination in CRM activities. The subjects in this study included three hundred customers who are using hospital settings or who had experience with using the hospital settings. The researcher collected 262 survey questionnaires from May 23th, 2011 to June first. In order to evaluate the hypothesis in this study, structural equation model was analyzed by using AMOS 18.0.

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A Model for Studying Knowledge Management of R&D Groups Based on Resource-Based Theories and Institutionalization Theories (자원기반이론과 제도화이론에 기초한 연구개발집단의 지식경영 연구모형)

  • Choe, Man Kee;Sin, Chang-Ho
    • Knowledge Management Research
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    • v.4 no.2
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    • pp.35-53
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    • 2003
  • In recent years, knowledge has emerged as a major source of competitive advantage due to the continuous development of information and communication technology, the acceleration of globalization, and the entry into knowledge-based society. Thus interests in knowledge management have been increased significantly. Nevertheless theoretical backgrounds of knowledge management are not actively discussed. Studies on the knowledge management of R&D groups initiating knowledge creation and sharing are not actively conducted either. This study, therfore, provides a research model of knowledge management to investigate relationships among resource and institutional characteristics, knowledge management activities, and knowledge management performance of R&D groups based on knowledge-based theories and institutionalization theories. This study further offers research propositions inherent in the model.

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