• 제목/요약/키워드: Knowledge based industry

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Transfer of Marketing Knowledge within Multinational Corporations and Its Impact on Performance: Moderating Effects of Absorptive Capacity, Socialization, and Local Knowledge

  • Lee, Byung-Hee
    • 마케팅과학연구
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    • 제18권4호
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    • pp.277-306
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    • 2008
  • Knowledge1 is considered to be a key element of understanding how organizations gain and sustain competitive advantages. But very few firms are capable of creating the requisite knowledge and thus, firms should acquire and exploit new knowledge through knowledge transfer processes. The empirical part of this study involves examining relationships among adaptability of knowledge and knowledge transfer and marketing performance and testing the moderating roles of absorptive capacity, socialization and local marketing knowledge. This study is organized as follows: (1) Previous literature on knowledge, knowledge transfer and absorptive capacity is summarized, followed by the development of hypotheses derived from the knowledge-based view and absorptive capacity. (2) The hypotheses are tested with data collected from MNCs' subsidiaries performing marketing activities in Korea.Thestudyisclosedwithfindings,implications,andconclusions. Following six research hypotheses are drawn from literature review in related areas: H1: Adaptability of knowledge transferred from the MNCs' headquarters and other subsidiaries is positively associated with knowledge inflows into the receiving subsidiary. H2: The level of marketing knowledge transferred from the MNCs' headquarters and other subsidiaries is positively associated with marketing performance of the receiving subsidiary. H3: Increases in potential absorptive capacity will enhance the relationship between adaptability of knowledge and the level of marketing knowledge transfer. H4: Increases in realized absorptive capacity will enhance the relationship between the level of knowledge transfer and marketing performance of the receiving subsidiary. H5: Increases in socialization activity among the headquarters and subsidiaries will enhance the relationship between adaptability of knowledge and the level of marketing knowledge transfer. H6: Increases in the level of locally developed marketing knowledge will enhance the relationship between the level of knowledge transfer and marketing performance of the receiving subsidiary. The research framework that illustrates the proposed hypotheses is presented in figure 1. The unit of analysis for this study is knowledge transfer from the MNCs' headquarters and other subsidiaries to their subsidiaries operating in South Korea. The population for this study consists of subsidiaries established either as joint ventures or as wholly-owned subsidiaries. A group of 603 foreign firms were drawn from diverse industry organizations and business societies. After personal contact, telephone, fax, and e-mail to request that the respondents complete the questionnaire, 282 valid questionnaires from 133 initial sample companies were collected. The results of the empirical analyses significantly support all of the proposed hypotheses except hypothesis 3. Adaptability of external knowledge promotes knowledge transfer and the relationship is moderated by a firm's potential knowledge absorptive capacity. On the other hand, knowledge transfer improves a firm's marketing performance and a firm's realized knowledge absorptive capacity and local marketing knowledge moderate the relationship. The theoretical and practical implications of the findings in this study are as follows: (1) firms must take seeking, transferring, sharing and exploiting of external knowledge into serious consideration, while simultaneously creating knowledge to support the necessary business operations, remain competitive, and achieve superior performance. (2) Firms should continuously seek to develop their knowledge absorptive capacity (both potential and realized capacity) to absorb, learn and utilize valuable external knowledge. (3) Firms should emphasize not only absorptive capacity, but also development of local knowledge. Firms with strong absorptive capability and local knowledge can learn and transfer more external knowledge, which can be translated into greater levels of competence and performance.

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지식서비스 융합시대 디지털저작권거래소 이용의도에 영향을 미치는 요인에 관한 연구 (A Study on Factors Affecting the Usage of the Digital Copyright Exchange in Knowledge Service Convergence Era)

  • 이정재;한경석
    • 디지털융복합연구
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    • 제10권6호
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    • pp.153-158
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    • 2012
  • 클라우딩 컴퓨팅과 스마트 환경에서 디지털 혁명이라 할 수 있는 디지털 콘텐츠 시장의 규모는 상상을 초월할 만큼 큰 시장을 형성한다. 앞으로 콘텐츠 산업의 성장은 우리 미래의 먹거리를 책임질 중요한 산업으로 성장하고 있다. 해리포터 시리즈가 지금까지 벌어들인 돈이 현대자동차가 10년 동안 벌어들인 순익을 능가한다고 한다. 이렇듯 높은 경제적 파급력을 지닌 문화산업 발전의 핵심 동력인 디지털콘텐츠산업 시장은 매년 높은 성장률을 기록하고 있다. 본 연구는 지식서비스 융합시대에 콘텐츠 관련 이해관계자의 협업을 통하여 디지털저작권거래소에 참여할 수 있는 방안에 대하여 유사한 증권거래소, 전자문서유통, 공인인증 등과 관련된 선행 논문을 토대로 디지털저작권거래소 활성화를 위한 거래소에 참여하는 이해관계자의 적극적인 이용의도에 대해 기술수용모형을 활용하여 이용의도에 미치는 요인을 찾고 저작권산업의 유통체계 및 건전한 이용질서 확립을 통한 저작권산업육성에 기여할 것으로 본다.

온라인 금융 상담 서비스에서 이모티콘 사용이 서비스 사용의도에 미치는 영향: 상담원 유형과 주관적 금융지식의 조절 효과 (Effects of Emoticons on Intention to Use in Online Financial Counseling Service: Moderating Roles of Agent Type and Subjective Financial Knowledge)

  • 강영선;최보름
    • 지식경영연구
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    • 제20권4호
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    • pp.99-118
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    • 2019
  • Online financial counseling services are increasingly expanding with the rise of artificial intelligence-based chatbots. It is very important to examine the effects of emoticons noted as alternatives for communicating emotions in online communication between consumers and companies. In this paper, we examine how the use of emoticons affects the consumer's response and investigate the moderating roles of type of counseling agents (human vs. chatbot) and the consumer's subjective financial knowledge. The results show that the use of emoticon in the conversation brings a positive effect on the consumer's intention to use of online chat counseling service. When participants had relatively low subjective financial knowledge, they had higher intention to use online chat counseling services with emoticons only when the agent type was chatbot. When the type of counseling agent was human, this positive effect of the emoticon did not occur. On the other hand, when participants had relatively high subjective financial knowledge, they had higher intention to use online chat counseling service with emoticons only when the agent type was human. This study contributes to providing practical implications to build online chat counseling service using chatbot in the financial industry by studying users' intention depending on the type of agents and the level of their subjective knowledge.

Knowledge Acquisition in the Global Strategic Alliance Network

  • Lee, Eon-Seong
    • 한국항해항만학회지
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    • 제38권3호
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    • pp.307-315
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    • 2014
  • This paper aims to empirically examine how shipping companies can effectively acquire knowledge from their strategic alliance partners. This paper adopts cooperative network embeddedness mechanism, such as network density and tie closeness, as a channel through which to acquire more knowledge for shipping participants within a strategic alliance network. This study also examines the moderating role of competition between alliance partners in reinforcing the effectiveness of the cooperative relationships on the knowledge acquisition. Based on the literature, hypotheses to predict the aforementioned associations between cooperative network embeddedness and knowledge acquisition and the moderating role of competition in facilitating that association are established. A quantitative research method using survey data conducted in the Korean shipping industry was employed in order to empirically test the presented hypotheses. The results show that if players in a shipping alliance network are embedded in a dense network and have close relationships with their alliance partners, this helps to facilitate a greater degree of knowledge acquisition from the partners; and the impact of network density on the knowledge acquisition would be intensified with the higher level of competition between shipping companies.

산업간 융합 서비스모델 개발 방법론 연구 (A Study of Development Methodology for Inter-Industry Collaboration Service Model)

  • 류귀진;권혁인
    • 한국IT서비스학회지
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    • 제8권4호
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    • pp.201-214
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    • 2009
  • Today many corporations converge clients' needs and IT technology, and then they are developing new service model in order to survive global situation. The changes of manufacturing industry from simple manufacture to industry for focus on services is getting speeded up, because not only growth of service part but also enlargement in creating value in services is expected. And services through collaboration with knowledge based service and only manufacturing industry is important. In this situation, this thesis is willing to propose methodology for Inter-Industry Collaboration Service Model. The proposed methodology includes procedures which develops service model, plans for Inter-Industry Collaboration Service Model and evaluating framework. Also, this applied case studies. I look forward to offering useful guideline on the proposed methodology in this study to corporations that try to create new service model through Inter-Industry Collaboration Service Model.

공공데이터를 이용한 맞춤형 영농 어플리케이션 설계 및 구현 (Design and Implementation of Customized Farming Applications using Public Data)

  • 고주영;윤성욱;김현기
    • 한국멀티미디어학회논문지
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    • 제18권6호
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    • pp.772-779
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    • 2015
  • Advancing information technology have rapidly changed our service environment of life, culture, and industry. Computer information communication system is applied in medical, health, distribution, and business transaction. Smart is using new information by combining ability of computer and information. Although agriculture is labor intensive industry that requires a lot of hands, agriculture is becoming knowledge-based industry today. In agriculture field, computer communication system is applied on facilities farming and machinery Agricultural. In this paper, we designed and implemented application that provides personalized agriculture related information at the actual farming field. Also, this provides farmer a system that they can directly auction or sell their produced crops. We designed and implemented a system that parsing information of each seasonal, weather condition, market price, region based, crop, and disease and insects through individual setup on ubiquitous environment using location-based sensor network and processing data.

정보기술 혁신이 기업 가치에 미치는 영향: 정보기술 특허를 중심으로 (The Impact of IT Innovation on Firm Value: Evidence from IT Patents)

  • 정성훈;김기민
    • 지식경영연구
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    • 제17권3호
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    • pp.161-179
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    • 2016
  • The recent patent wars in the information technology (IT) industry demonstrate the strategic importance of IT patents in the industry. In this paper, we adopt the lens of real options to study the value of IT patents for IT firms. Specifically, we examine the relationship between IT patents and firms' market performance. We also consider the moderating effect of the innovation orientation of firms' patent portfolios (exploitative vs. explorative). Based on a large panel dataset consisting of 697 firms in US IT industries, our results suggest that the impact of IT patents on firm value (as measured by Tobin's q) is positive and significant. Further, we find that this impact varies, depending on the innovation orientation of firms' patent portfolios. IT patent portfolios with higher levels of an exploitative orientation are associated with higher firm value, compared to those with a lower exploitative orientation. This study highlights the value of employing real options theory as the underlying mechanism in understanding the impact of patents on firm valuation. Future researchers can adopt the real options lens to identify and empirically examine the role of other factors that may affect the value of patents and other investments exhibiting real option characteristics. While our paper answers some questions about the value of patents in the IT industry, it also raises a number of additional new questions. As such, we hope that it will generate more research on this important topic.

온톨로지 기반의 전문가 시스템 구축을 위한 퍼지 추론 엔진 (Fuzzy Inference Engine for Ontology-based Expert Systems)

  • 최상균;김재생
    • 한국콘텐츠학회논문지
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    • 제9권6호
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    • pp.45-52
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    • 2009
  • 최근 제조업에서 제품 설계를 지원하는 디지털 전문가 시스템을 개발하는 사례가 일어나고 있다. 이 시스템은 제조업에서 엔지니어가 프로세스를 통제하고, 생산관리와 시스템 관리 등을 위하여 사용되고 있다. 본 논문에서는 전문가 시스템을 구축하기 위한 온톨로지 기반의 추론 엔진 개발에 대하여 논한다. 전문가 시스템은 한국어를 지원하고 다양한 기능을 가지며, 그래픽한 온톨로지 맵 인터페이스와 퍼지 룰 기능 정의 등의 기능을 갖도록 하였다. 또한, 온톨로지 맵 구축과 온톨로지 기반의 퍼지 추론 방법에 대하여 지식을 표현하는 방법에 대하여 설명한다.

조종사 조종교육증명 한정심사 개선 방안에 관한 연구 (A Study on Improvement for a Flight Instructor Rating)

  • 김광중;맹성규;유병선
    • 한국항공운항학회지
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    • 제20권1호
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    • pp.55-65
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    • 2012
  • An airman licensing system is central to the establishment and management of a state's airman licensing which gives official privileges to a person to perform specific activities by evaluating applicant's knowledge and proficiency. In recent decades, the level of the domestic aviation industry continues to leap forward and state's airman licensing system has also been advanced. However, accidents caused by pilot human errors are still occurring. In particular, the pilot occupations require a lot of experience and knowledge and the student pilots receiving the initial flight training have formed their own flight habits based on knowledge, skill, training methods, procedures, etc learned from the flight instructor. This paper discusses possible ways on the improvement for the domestic flight instructor rating by analyzing domestic and international rules and procedures for a flight instructor rating.

Possibilities and Problems for the Regional Innovation in Japan

  • 송원 굉
    • 한국경제지리학회지
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    • 제11권3호
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    • pp.362-374
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    • 2008
  • Under a knowledge-based economy, regional innovation policies have been treated as important regional policies. In this paper, the author attempts to argue the possibilities and problems for regional innovation in Japan. For this purpose, the author has investigated the development of industry-academy-government collaboration in Ube City which has been designated as one of a number of knowledge cluster projects by the National Government. Ube City is a typical company town and the regional system had been characterized by the vertical relationship between a core company and it's subcontractors. Since the late 19905, the local national university has played an important role to promote cooperation with various types of enterprises, research institutions, and local governments. As such horizontal relationships have become more influential, it is necessary to overcome the gap in interest and knowledge base between the core company and the local university.

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