• International Journal of Knowledge Content Development & Technology
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• v.14 no.2
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• pp.65-80
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• 2024

This paper aims to determine the impact of knowledge creation and sharing on use by librarians in federal universities in Nigeria. The study adopted the survey method of the correlation type, where 518 librarians were surveyed through a close-ended questionnaire, descriptive statistics, Pearson Product Moment Correlation coefficient and multiple regression were used to test the hypotheses. Findings indicate that significant relationships exist between knowledge creation and knowledge sharing (r=0.52), knowledge sharing and knowledge use (r=0.63) and knowledge creation and knowledge use (r=0.52), respectively. Knowledge created and shared by the librarians is used for better work performance. The paper adds value to the existing body of knowledge by proposing the need to understand the importance of knowledge creation and sharing as facilitators of knowledge use by librarians. This will, in turn, enhance service delivery to library patrons, thereby improving library patronage. This paper is limited to knowledge creation and sharing and its impact on knowledge use. Types of knowledge created and channels through which knowledge is shared are outside the focus of this article.

• Information Systems Review
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• v.3 no.2
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• pp.245-260
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• 2001

While past knowledge management researches have focused on conceptualization and strategic implications, knowledge asset researches attempt to provide practical guidelines for companies. However, each research classifies knowledge asset from its own perspective, and thus it is not a trivial task to leverage consistent and inclusive criteria in managing corporate knowledge asset. The objective of this paper is to develop a knowledge asset classification schema on the basis of the three business functions: customer relationship management, product innovation, and infrastructure management. To demonstrate the feasibility of our schema, it has been applied to 9 Korean corporations. Knowledge assets are evaluated according to core capabilities, which are main drivers of sustainable competitive advantages. The results of case study show that the leveraged classification schema reflects current knowledge asset management and characteristics of corporations. Our finding is that most top-quality knowledge management corporations are likely to develop well-balanced knowledge asset.

• Journal of the Korean Society for information Management
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• v.7 no.2
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• pp.35-57
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• 1990

Knowledge-based system is interpreted from the viewpoint of library and information science, and the concept of knowledge is defined in relation to information and data. Knowledge representation techniques are illustrated with examples from intelligent information retrieval systems and expert systems developed in library and information science field.

• Asia pacific journal of information systems
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• v.30 no.2
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• pp.228-251
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• 2020

This study attempts to examine the importance of social capital in customer service organizations and clarifies how translates into organizational performance through knowledge management activities. A survey was conducted with the customer service employees, and 256 questionnaires were used for an empirical analysis with smart partial least squares (PLS). The analysis found that relational capital had a positive effect on both the knowledge management components of knowledge sharing and knowledge conversion, while structural capital significantly influenced knowledge sharing. In addition, human capital positively affected knowledge conversion. Both knowledge sharing and knowledge conversion significantly influenced organizational performance. This study proposed a conceptual framework of social capital that influences organizational performance mediated by an organization's knowledge management activities. Based on the results, we suggest practical guidelines for managing social capital and recommend areas of improvement for customer organization's managers and employees.

• Knowledge Management Research
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• v.2 no.1
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• pp.25-44
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• 2001

There are two types of organizational knowledge in terms of its creation process: experiential and analytical knowledge. The experiential knowledge is created by repetitive experiences of an individual or team through task execution, while the analytical knowledge is acquired by analyzing accumulated data or information in the organization. The experiential knowledge often remains tacit or implicit in the organization because it is primarily acquired at an individual or team level. Therefore, the issue on the experiential knowledge is to share it actively within the organization. On the other hand, the analytical knowledge is explicit in its nature since it is extracted from data or information. Thus, it is important to guide a systematic creation of the analytical knowledge rather than encourage to share it. The current trend of "knowledge management" mainly focuses on the experiential knowledge - know-how, idea, case, etc - and neglects another important knowledge in the organization. i. e., analytical knowledge. This paper tries to shed a new light on the "knowledge management" arena by introducing rather new perspective in the concept of knowledge. The purpose of this study is to identify the factors affecting the analytical knowledge creation in the organization. We conducted an exploratory case study of three companies with a previously defined research framework and found some critical factors for the analytical knowledge creation. They are "organizational resource", "effectiveness of feedback process", "data source management", and "experimental mind set". Finally, we proposed research model and propositions regarding the analytical knowledge creation in the organization.

• Journal of the Korean Society for information Management
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• v.16 no.2
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• pp.165-182
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• 1999

Knowledge and Knowledge Management have emerged as a current 'hot issue' for many organizations. This paper starts by exploring the definition of knowledge and knowledge management. It then analyzes the process of knowledge management and suggests the recommendations for effective knowledge management. Finally, it considers the pahership for knowledge management, and especially how librarians as knowledge professionals, users, and technology experts can contribute to effective knowledge management. These suggestions of the study will be used to implement knowledge management system that can organize, transfer, and share explicit and implicit knowledge.

• Asia pacific journal of information systems
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• v.12 no.4
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• pp.139-172
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• 2002

Comtemporary firms need capability of acquiring external knowledge and internalizing it to cope with environmental fluctuation. The paper analyzes the impact of absorptive capacity, an ability to recognize and utilize external knowledge, on knowledge acquisition of the firm, and examines the role of trust in the knowledge acquisition process. Data were collected from 84 domestic companies that had adopted ERP packages. The results indicate that prior experiences of knowledge acquisition, communication mechanism, and conflict resolution mechanism affect knowledge acquisition positively. Among those independent variables, communication mechanism and conflict resolution mechanism significantly and positively related with trust. Trust is, in turn, positively associated with knowledge acquisition. Meanwhile, previous knowledge base and prior relationship with the knowledge provider do not affect knowledge acquisition. Further, the results provide evidence that trust plays a mediating role between other absorptive capacity factors and knowledge acquisition.

• Journal of Information Technology Applications and Management
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• v.28 no.6
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• pp.117-132
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• 2021

Based on the core value of the Q&A community, the contribution of knowledge and information has a great impact on users' community evaluation. As a small social group, the relationships and interactions among community members are quickly formed through information technology. As such, the cognitive evaluation of the relationship between community members will have an impact on the intention of information contribution. This research builds on the previous research based on the social exchange theory and establishes a dual model of swift guanxi in examining the relationship between guanxi and continuous knowledge contribution. In the current study, 305 survey questionnaires were used and 249 valid questionnaires were used for analysis. The analysis results are as follows: First, information support has a positive impact on dedication-based swift guanxi. While hypothesis between information support and constraint-based swift guanxi was not be supported. Second, emotional support has a positive impact on the formation of swift guanxi from a dual perspective. Third, the swift guanxi from the dual perspective has a positive impact on the intention of continuous knowledge contribution. Finally, although personal involvement has an adjustment effect, it is a downward adjustment effect, hypotheses are not supported. The current study offers theoretical and practical implications in field of knowledge management, specifically knowledge contribution in the virtual community.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.435-440
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• 2001

The development of web-aware knowledge discovery system has received a great deal of attention in recent years. It plays a key-enabling role for competitive businesses in the E-commerce era. One of the challenges in developing web-aware knowledge discovery systems is to integrate and coordinate and coordinate existing standalone or legacy knowledge discovery applications in a seamless manner, so that cost-effective systems can be developed without the need of costly proprietary products. In this paper, we present an approach for developing a framework of web-aware interoperable knowledge discovery system to achieve this purpose. This approach applies RMI and high-level code wrapper of Java distributed object computing to address the issues of interoperability in heterogeneous environments, which includes programming language, platform, and visual object model. The effectiveness of the proposed framework is demonstrated through the integration and extension of the two well-known standalone knowledge discovery tools, SOM_PAK and Nenet. It confirms that a variety of interoperable knowledge discovery systems can be constructed efficiently on the basis of the framework to meet various requirements of knowledge discovery tasks.

• Journal of the Korean Society for information Management
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• v.20 no.4 s.50
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• pp.211-232
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• 2003

This study introduces the integration-style knowledge management of digital libraries in extended library concept, for integrated knowledge system which can provide various types of knowledge, and presents the knowledge-rump-type knowledge management model. By applying the model to the cases of several institutions, the processes and levels of extension are analyzed, and the important tasks for activating knowledge management are suggested. The knowledge pump embodies ideal roles of the digital libraries that activate the acquisition and distribution of knowledge. It is significant that the digital libraries, which used to remain as a simple application of information technology, not only present logical basis and way for extending their roles and areas, but also explain the implementation methodologies.