• Title/Summary/Keyword: Knowledge Sharing Quality

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A Study on the Structural Relationships between the Antecedents of Knowledge Management and Performance in Public Enterprise: Focus on the KORAIL (공기업의 지식관리 영향요인과 성과 간의 구조적 관계: 한국철도공사를 중심으로)

  • Lee, Hong-Jae
    • Journal of the Korean Society for information Management
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    • v.26 no.3
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    • pp.189-211
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    • 2009
  • The purpose of this study is to examine the causal relationships among knowledge management(KM) influence factors(leadership, learning culture, member' attitude, reward, knowledge quality, KMS quality), KM activities(knowledge creation, knowledge sharing), KM performance in public enterprise. The results of data analysis by structured equation model(SEM) indicate that learning culture, knowledge quality and KMS quality significantly influence the knowledge creation and sharing. Member' attitude has significant influences on the knowledge creation. And knowledge creation and sharing have a significant affect on KM performance. Based on the results, the potential implications of the strategy for effective knowledge management are discussed.

The Impact of Social Capital on Organizational Knowledge Sharing Characteristics and Individual Innovation Activities in Community of Practice of Manufacturing Company (제조기업 실행공동체의 사회적 자본이 조직의 지식공유특성 및 개인혁신활동에 미치는 영향)

  • Shin, Taek-Soo;Lee, Jun-Yong
    • The Journal of Information Systems
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    • v.26 no.3
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    • pp.91-118
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    • 2017
  • Purpose The purpose of this research is to investigate the effect of social capitals on organizational knowledge sharing characteristics and individual innovation activities in community of practice (CoP) of manufacturing company. Design/methodology/approach For this purpose, we divide social capitals as three dimensions, i.e. structural, relational, and cognitive dimension. Structural dimension also consists of closure and Brokerage. Relational social capital is defined as trust about colleagues, superior authorities, and organization. Then, cognitive social capital is defined as a shared understanding among individuals, such as a shared language and codes within CoP. Knowledge Sharing is defined as quantity and quality of shared knowledge. We also defines the cause and effect relationships among social capitals, organizational knowledge sharing characteristics, and individual innovation activities in CoP of manufacturing company as follows. The social capitals will have positive effects on quality of shared knowledge. Then the quality of shared knowledge will have positive effects on the individual innovation activities. This paper tested the validity of these hypothesized casual effects and the sub-hypothesized causal relationships. For the purpose, we used the Partial Least Squares (PLS) for analyzing the causal relationships. Findings Our empirical results show that social capitals of CoP mostly have effects on organizational knowledge sharing characteristics (quantity and quality of shared knowledge) and knowledge sharing activities also have effects on individual innovative activities in the workplace. In this study, these result have a significant implication that a private company will be able to gain organizational innovative performance much better by strengthening CoP supporting activities.

A Study of Knowledge Sharing in Domestic Construction Fields (국내(國內) 건설현장(建設現場)의 지식공유(知識共有)에 대한 연구(硏究))

  • Lee, Sun-Hee;Shin, Han-Woo;Kang, Kyung-In
    • Journal of the Korea Institute of Building Construction
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    • v.7 no.2 s.24
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    • pp.107-112
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    • 2007
  • Recently, a lot of domestic construction companies have implemented Knowledge Management System. However, most of the knowledge in the construction fields still cannot written down on papers, and it is just locked in people's heads. The purpose of this study was to analyze the current situation of knowledge sharing in the construction fields. For this research, questionnaires were distributed and the results of this study was as follows; the essential factor of successful knowledge sharing is not introducing a high quality of electronic system but developing culture of knowledge sharing. When positive culture of knowledge sharing is combined with technical infrastructure, knowledge sharing will be actively promoted.

Research on the Effects of Knowledge Management Capabilities and Knowledge Sharing Mechanisms on New Product Development Performance in Taiwan's High-tech Industries

  • Liu, Pang-Lo;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.8 no.2
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    • pp.69-87
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    • 2007
  • High-tech industries in Taiwan exist in an environment with diverse product requirements and intense cost reduction and information integration stress. They must develop new operational directions to increase industry competitiveness. Therefore, Taiwan's high-tech industries must continue R&D and creativity, establish knowledge sharing mechanisms and improve new product development (NPD) performance. This research analyzed and explored the influences of knowledge management (KM) and knowledge sharing mechanisms introduced by Taiwan's high-tech industries on new product development performance. The relationship between knowledge management capabilities and NPD performance is studied. This research considers the intervening industry and corporate position variables. Taiwan's high-tech industries have gradually entered the era of IT region integration and application with competitive advantage creation based upon core techniques. The in-depth study of knowledge management and knowledge sharing introduced by the high-tech industry revealed double meanings in academic and practical applications. The research results showed the following: (1) the stronger the knowledge management capabilities of Taiwan's high-tech industries, the more significant the NPD performance. (2) The better the knowledge sharing mechanism in Taiwan's high-tech industries, the more significant the NPD performance. (3) Corporate scale is not necessarily the critical factor in NPD success and the influence of corporate scale on NPD performance did not show significant differences. (4) The stronger the degree of leading corporate techniques, the more significant the NPD performance.

Knowledge Sharing Model in Virtual Communities Considering Personal and Social Factors (개인적·사회적 요인을 고려한 가상 공동체에서의 지식 공유 모형)

  • Choi, Kyungsun;Ahn, Hyunchul
    • The Journal of Information Systems
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    • v.28 no.1
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    • pp.41-72
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    • 2019
  • Purpose Virtual communities (VCs) are becoming ever more important in these days, sometimes more than offline communities. Notably, they have become significant sources of knowledge sharing. Therefore, in order to foster a VC, it is very important to understand why people share their knowledge in the VC. Under this background, this paper aims at proposing the behavioral model best explains knowledge sharing activities in VCs. Design/methodology/approach We basically design our behavioral model for knowledge sharing in VCs based on theory of reasoned action (TRA). However, to understand knowledge sharing in VCs better, we specify knowledge sharing by dividing it into knowledge contribution and knowledge use. Also, instead of 'subjective norm', we adopt 'sense of virtual community (SOVC)' as a main social factor, which has been found to be important in the literature. We also include the antecedents such as 'quality of the shared knowledge', 'trust in community members', 'passion of the community leader', 'reciprocity', and 'self efficacy', which affect VC users' attitude towards knowledge sharing and SOVC. To test the hypotheses in our proposed model, we collected 253 valid surveys from the VC users. Structural equation modeling (SEM) using AMOS 23 is employed to assess the relationships proposed as the hypotheses. Findings Major findings are as follows. SOVC positively affects both intention to contribute knowledge and intention to use knowledge. And, trust in community members positively affects the attitude towards knowledge use and SOVC. The attitude towards knowledge use is also affected by the quality of the shared knowledge. Reciprocity is found to strongly positively affect the attitude towards knowledge contribution. However, passion of the community leader and self efficacy are found to have insignificant effect on SOVC and the attitude towards knowledge contribution respectively. Our study sheds a light on how to foster VCs from the perspective of knowledge management.

A Comparative Study on the Impact Factors and Moderator of Incentives of Knowledge Transfer Process in Organizations -Focused on Nonprofit Organization and Profit Organization- (조직내 지식이전 프로세스의 영향요인과 인센티브의 조절효과에 관한 비교연구 - 비영리조직과 영리조직을 중심으로 -)

  • Kang, Ju-Seon;Ko, Yoon-Jung
    • Management & Information Systems Review
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    • v.32 no.2
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    • pp.259-287
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    • 2013
  • This study is to comparate on impact factors and moderator of incentives of knowledge transfer between Nonprofit and Profit organization. In nonprofit organization, the results founded that individual information capability, quality of knowledge, and quality of construct were statistically significant in knowledge acquisition, informal communication and quality of construct were statistically significant knowledge sharing, and individual information capability, informal communication, quality of knowledge and quality of construct were statistically significant knowledge use. Also interactive effect of knowledge sharing and Psychological Physical incentive was statistically significant knowledge use. In profit organization, the results founded that individual information capability, informal communication, quality of knowledge, and quality of construct were statistically significant in knowledge acquisition, quality of knowledge and quality of construct were statistically significant knowledge sharing, and individual information capability, informal communication, and formal communication were statistically significant knowledge use. Also interactive effect of knowledge acquisition and Psychological Physical incentive was statistically significant knowledge use.

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The Effects of Individual and Social Factors on the Knowledge Sharing Activities of the Virtual Community of Practice (가상 지식실행공동체에서 개인요인과 사회관계요인이 지식공유 활동에 미치는 영향)

  • Lee, Jae-Hong;Kim, Eun-Jung;Ahn, Joong-Ho
    • The Journal of Society for e-Business Studies
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    • v.17 no.2
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    • pp.23-38
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    • 2012
  • The purpose of this study is to find factors affecting knowledge sharing activities which have two aspects-quantity and quality. We surveyed the members of a virtual community of practice called "UPOW.com". It is dedicated to sharing knowledge about job related problems, questions, experience of educational official. This study derived factors from social cognitive theory and social capital theory. The findings of the study can be summarized as follows; first, quality of shared knowledge and quantity of knowledge sharing both have positive effect on knowledge utilization. Second, individual factors and social relations have positive effect on quantity of knowledge sharing. However, individual factors' effects on quantity of knowledge sharing are not significant. These results have academic implications to find factors affecting both side of knowledge sharing. Also these finding will give an insight to develop virtual community of practice for an organization's sustained competitiveness.

Study about the Influencing Factor of Knowledge Sharing to Improve a Knowledge Activity Performance (Focused On Related Factors) (지식활동성과 향상을 위한 지식공유의 영향요인에 대한 연구 (관계적 요인을 중심으로))

  • Cho, In-Su;Park, Hee-Jun
    • Proceedings of the Korea Database Society Conference
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    • 2008.05a
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    • pp.307-320
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    • 2008
  • This study finds out the influence factor of knowledge sharing based on the viewpoint of the relationship central knowledge and inquires out the relationship between knowledge sharing and a knowledge activity performance. The related factor is set trust, openness communication and cooperation as independent variables. And the knowledge activity performance is set knowledge quality and user knowledge satisfaction as dependent variables which are influenced by knowledge sharing. This study proposes that to improve the organizational performance needs to manage not only knowledge, but also the users and surroundings.

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A Development and Evaluation of Nursing KMS using QFD in Outpatient Departments (품질기능전개(Quality Function Deployment)를 활용한 외래 간호지식경영 시스템의 개발과 평가)

  • Lee, Han Na;Yun, Eun Kyoung
    • Journal of Korean Academy of Nursing
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    • v.44 no.1
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    • pp.64-74
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    • 2014
  • Purpose: This study was done to develop and implement the Nursing KMS (knowledge management system) in order to improve knowledge sharing and creation among clinical nurses in outpatient departments. Methods: This study was a methodological research using the 'System Development Life Cycle': consisting of planning, analyzing, design, implementation, and evaluation. Quality Function Deployment (QFD) was applied to establish nurse requirements and to identify important design requirements. Participants were 32 nurses and for evaluation data were collected pre and post intervention at K Hospital in Seoul, a tertiary hospital with over 1,000 beds. Results: The Nursing KMS was built using a Linux-based operating system, Oracle DBMS, and Java 1.6 web programming tools. The system was implemented as a sub-system of the hospital information system. There was statistically significant differences in the sharing of knowledge but creating of knowledge was no statistically meaningful difference observed. In terms of satisfaction with the system, system efficiency ranked first followed by system convenience, information suitability and information usefulness. Conclusion: The results indicate that the use of Nursing KMS increases nurses' knowledge sharing and can contribute to increased quality of nursing knowledge and provide more opportunities for nurses to gain expertise from knowledge shared among nurses.

The Effects of Knowledge Sharing, Interdependence, Mutual Benefit Sharing on Franchise Information System Performance (지식공유, 상호의존, 상호이익공유가 프랜차이즈 정보시스템 성과에 미치는 영향)

  • Yoo, Dong Keun;Lee, Yong-Ki;Lee, Sung Hoon
    • Knowledge Management Research
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    • v.13 no.2
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    • pp.53-72
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    • 2012
  • Recently, an effective building and utilization of information system are essential in franchise firms as well as corporate management. Accordingly, this study is to examine the structural relationships among partnership quality of supplier, trust with a supplier and commitment, and franchise information system performance based on Henderson's(1990) information system partnership model and Lee and Kim's(1999) partnership model. For these purposes, the authors developed several hypotheses. The data were collected from 173 franchisors and analyzed with SPSS 18.0 and AMOS 18.0 The results are as following. First, sharing knowledge, interdependence, and mutual benefit influence supplier trust, but do not influence commitment. Second, supplier trust affect commitment and it prove that supplier trust is a full mediating role between partnership quality and commitment of franchise and information system supplier. Third, both supplier trust and commitment have a positive effect on performance of franchise information system. Therefore, it implies that supplier trust is significant factor in an performance of franchise information system. At the end of this paper, managerial and theoretical implications, limitations and future research directions were suggested.

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