• Title/Summary/Keyword: Knowledge Capabilities

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Framework for a Strategic Knowledge Management for Construction Companies (건설기업의 전략적 지식축적 Framework)

  • Jung Young-Soo;Kang Seung-Hee;Lee Kyoo-Hyun;Choi In-Sung
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2005.05a
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    • pp.157-160
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    • 2005
  • The purpose of this paper is to develop a framework for strategic construction knowledge management. The variables of proposed framework includes knowledge types, strategic business functions, and engineering data types. The Proposed framework and knowledge action Plan for the construction company will contribute to develop knowledge management system related to engineering capabilities of strategic business functions

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Intercultural Competence and Intercultural Training in International Business (국제비즈니스에서 문화간 역량과 문화간 훈련)

  • Cho, Ho-Hyeon
    • Iberoamérica
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    • v.13 no.1
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    • pp.351-388
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    • 2011
  • Many global business failures have been ascribed to a lack of intercultural competence, especially to a lack of an adequate conceptualization and definition of intercultural competence, focusing instead on the knowledge, skills, and attributes that appear to be its antecedents. Intercultural competence should be perceived as multifaceted important components of global management capabilities. Depending on the related concepts of intercultural competence, such as global mindset, intercultural sensitivity, and cultural intelligence, dynamic aspects of intercultural competence as learning process are suggested. Also, the domain of intercultural competence in the context of global management or business comprised three dimensions - perception management, relationship management, and self management. Each dimension is characterized by facets that further delineate aspects of intercultural competence. With respect to the domain of intercultural competence, appropriateintercultural training methods should be designed. In practice, human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weakness in intercultural competence in order to create appropriate training programs.

The Development of the Convergence Education Program based on the Creation of Scientific and Cultural Content (과학문화콘텐츠 구성을 기반으로 한 융합형 교육 프로그램의 개발 방안)

  • Cho, Nam-Min;Kim, So-Ryun;Son, Dal-Lim
    • The Journal of the Korea Contents Association
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    • v.15 no.1
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    • pp.506-518
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    • 2015
  • Recently there are growing needs and demand to enhance 'Unity of knowledge' as the concept of "Creating new value through integration and convergence" is developing rapidly in many different areas in the society. This also has significant implication to education. Especially, it requires paradigm shift in terms of required capabilities and qualifications for the students with science major. To accommodate this trend, Natural Sciences and Engineering's College has been increasing convergence education which focus on cultivating creative and cooperative learning capabilities as well as acquiring fundamental knowledge of individual majors. However, convergence education developed and implemented by Sciences college or liberal education so far has been mechanical combination of knowledge from different academic fields - not effectively integrated and interdisciplinary education. Given this situation, this research is to develop and propose a "convergence education program based on the development of scientific and cultural contents" as an education tool to enhance capabilities to apply and re-create integrated knowledge as well as acquire and learn existing knowledge. Education program developed in this research aims to achieve two different and sequential capabilities. First is to understand 'Science and Technology' and 'Cultural Archetype' which would be essential and useful to create cultural contents. Second is to develop capabilities to convert this understanding into cultural contents - a storytelling capability. This education program is differentiated in that it defines cultural contents as a medium to converge and integrate science and technology and humanities. By leveraging the concept of cultural content and storytelling, this education program would be able to overcome restrictions of existing interdisciplinary approach. Also, this program would encourage students to try in-depth research and new applications, and develop logical and creative thinking.

Measuring the Capabilities of R & D Personnel : ETRI Case (연구인력의 능력지수 개발 및 측정 사례연구 : 한국전자통신연구원 사례를 중심으로)

  • 유진호;배문식;백의선
    • Journal of Korea Technology Innovation Society
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    • v.1 no.2
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    • pp.220-230
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    • 1998
  • Recent concerns over national and corporate competitiveness have stimulated a renewed interest in organization's performance. The organization's performance primarily depends on resources including human resources, budget, physical based resources, and so on. Especially because the relationship between organization's performance ;md individual capabilities is more evident in R & D organizations where the knowledge base is embodied in people, there has taken an increasing interest in the methodologies for measuring the capabilities of R & D personnel. This paper presents new methodological approach to measure the capabilities of R & D personnel. And the model is empirically applied to ETRI, a public R & D organization in Korea. On the basis of the results, the implications for R & D management are discussed, with regard to R & D business and human resources management.

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Exploring the Success Factors of K-POP Globalization: Utilizing the VRIO Model (K-POP의 세계시장 진출 성공요인 분석: VRIO 모형을 중심으로)

  • Shin, Dong-Seok;Nam, Sung-Jip;Nam, Myung-Hyun
    • Journal of Distribution Science
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    • v.13 no.2
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    • pp.55-62
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    • 2015
  • Purpose - This study aims to investigate the success factors pertaining to K-POPs from an analysis of the internal business environment. Much research has investigated Korean Moves or how to popularize them. The research mainly focused on aspects of Korean Moves. However, few studies have attempted to examine Korean Moves or K-POPs from a managerial viewpoint. The current research tries to investigate the success factors of K-POP from strategic perspectives, specifically utilizing internal resource based view perspectives. It differentiates itself by looking at the competitiveness of K-POP from the internal resources. Research design, data, and methodology - In the entertainment industry, where creativity is heavily stressed, competitiveness is often regarded within the organization as a form of intangible asset, knowledge, or technology that is often related with the organization's personnel. Some research has tried to reveal the competitiveness of K-POP using Porter's competitiveness of nations framework. Others utilize the adapted model of Porter's structure. However, these models only look at the outside environment, and not inside a firm's resource, knowledge, or capabilities. This research utilizes the VRIO model to examine the internal resources and capabilities of K-POP producers. The model measures whether a firm's internal resources and capabilities are valuable, rare, difficult to imitate by competitors, or organizable. The research covered businesses whose yearly revenue exceeds $10 Million in music planning and recording in South Korea. There were only thirteen such companies (one percent of the total population). Of these, companies for whom 20 percent or more of the sales revenue comes from the abroad are targeted. Only seven are selected and these participated in the research. In order to find a firm's internal resources, we conducted qualitative research methodology. Their business names and persons who participated in this research are not revealed due to case sensitive issues. Instead, we use unrelated initials for their names and their statements. Results - From the in-depth interview with top-tier K-POP producers and managers, the current research tried to identify resources and capabilities that helped to strengthen their competitiveness. These resources and capabilities are sought from the scope of the VRIO model, which looks at the internal resources and capabilities from the scope of value, rarity, imitability, and organization. Interviews with the top tier producers and managers reveal the internal success factors of K-POPs. We conclude that these resources and capabilities are from internally accumulated producing know-how, unique managing (training) system, and outstanding all-round entertainment capabilities of the performers. Conclusions - These results indicate that the core resources and capabilities of K-POP are robust. It will take a significant amount of time and money to imitate for followers, because these resources and capabilities are the result of time investment and are embedded into producers' and performers' know-how. Taking Luo (2000)'s argument, K-POP is in the second stage of the globalization process, which is configuring and allocation resource capabilities to a global scope.

Automated networked knowledge map using keyword-based document networks (키워드 기반 문서 네트워크를 이용한 네트워크형 지식지도 자동 구성)

  • Yoo, Keedong
    • Knowledge Management Research
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    • v.19 no.3
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    • pp.47-61
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    • 2018
  • A knowledge map, a taxonomy of knowledge repositories, must have capabilities supporting and enhancing knowledge user's activity to search and select proper knowledge for problem-solving. Conventional knowledge maps, however, have been hierarchically categorized, and could not support such activity that must coincide with the user's cognitive process for knowledge utilization. This paper, therefore, aims to verify and develop a methodology to build a networked knowledge map that can support user's activity to search and retrieve proper knowledge based on the referential navigation between content-relevant knowledge. This paper deploys keywords as the semantic information between knowledge, because they can represent the overall contents of a given document, and because they can play the role of semantic information on the link between related documents. By aggregating links between documents, a document network can be formulated: a keyword-based networked knowledge map can be finally built. Domain expert-based validation test was also conducted on a networked knowledge map of 50 research papers, which confirmed the performance of the proposed methodology to be outstanding with respect to the precision and recall.

Leveraging Accumulated Customer Knowledge in Electronic Knowledge Repositories for Superior Customer Service

  • Choi, Sujeong;Ryu, Il
    • Asia pacific journal of information systems
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    • v.25 no.3
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    • pp.519-539
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    • 2015
  • Customers are now demanding ever better service from customer service representatives (CSRs) to create superior customer service. Accordingly, CSRs are required to have more specialized knowledge and abilities of customer service. This study examines the roles of accumulated customer knowledge in electronic knowledge repositories (EKRs), which a firm has developed for customer service over time to enhance CSRs' work capabilities and work performance, in the context of call centers. To test the proposed research model and hypotheses, we conducted LISREL analysis using 261 responses collected on CSRs working for inbound call centers. The key results are as follows. First, accumulated customer knowledge in EKRs enhances CSRs' knowledge utilization and service expertise during the customer contact. Second, CSRs' knowledge utilization reinforces service expertise. Finally, service quality depends on CSRs' knowledge utilization and service expertise, but it is not directly related to accumulated customer knowledge. Overall, the findings suggest that accumulated customer knowledge in EKRs enhances CSRs' knowledge utilization and service expertise, and thereby leading to superior service quality.

Vision and Research Challenges of the Next Generation Knowledge Management Systems : A Pervasive Computing Technology Perspective (편재형 컴퓨팅 기술을 적용한 차세대형 지식경영시스템의 비전과 연구 이슈)

  • Yoo, Keedong;Kwon, Ohbyung
    • Knowledge Management Research
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    • v.10 no.1
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    • pp.1-15
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    • 2009
  • As pervasive computing technology, which aims to get linked to useful knowledge, information or services anytime, anywhere, using any devices and/or artifacts, is proliferating, desirable impacts on knowledge management systems are now available. The pervasive computing technology will potentially enable the knowledge management systems to realize individualization and socialization and ultimately increase the knowledge processing productivity. However, researchers who apply the pervasive computing methodologies to novel way of knowledge management have been very few. These result in unsatisfactory consideration of establishing pervasive knowledge management systems. Hence, the purpose of this paper is to cast the vision of pervasive knowledge management and search for a couple of possible research issues and possibilities. This paper suggests a framework of ubiDSS, an amended knowledge management system for the next generation deploying pervasive and autonomous knowledge acquisition capabilities of ubiquitous computing technologies. Also the CKAM, context-based knowledge acquisition module, is illustrated as a prototype of future knowledge management systems.

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A Study on Pre-service Teachers' Development of Digital-based Teaching and Learning Materials of Pi (예비교사의 디지털 기반 원주율 교수학습자료 개발 사례 연구)

  • Kang, Hyangim;Choi, Eunah
    • Education of Primary School Mathematics
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    • v.26 no.1
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    • pp.65-82
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    • 2023
  • The purpose of this study is to examine how pre-service teachers' digital capabilities and content knowledge for teaching pi appear and are strengthened in the process of developing digital-based teaching and learning materials of pi, and to derive implications for pre-service teacher education. To this end, the researchers analyzed the process of two pre-service teachers developing exploratory activity materials for teaching pi using block coding of AlgeoMath program. Through the analysis results, it was confirmed that AlgeoMath' block coding activities provided an experience of expressing and expanding the digital capabilities of pre-service teachers, an opportunity to deepen the content knowledge of pi, and to recognize the problems and limitations of the digital learning environment. It was also suggested that the development of digital materials using block coding needs to be used to strengthen digital capabilities of pre-service teachers, and that the curriculum knowledge needs to be emphasized as knowledge necessary for the development of digital teaching and learning materials in pre-service teacher education.

Preliminary Design of a Ship by the Knowledge-Based Optimum Design System (지식기반 최적설계시스템에 의한 선박 초기설계)

  • Dong-Kon Lee;Soo-Young Kim
    • Journal of the Society of Naval Architects of Korea
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    • v.33 no.1
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    • pp.161-172
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    • 1996
  • Although conventional computer programs use efficient and precise optimization algorithms, they can not emulate the problem solving capabilities of human experts. A design optimization process involves a number of tasks which require human expertise and experience. Traditional optimization systems have concentrated on numerical aspects of a design process and have not been successful in integrating the numerical parts with human expertise. On the other hand, most knowledge-based systems focus on symbolic reasoning and have been little concerned with the numerical processes. The objective of this paper is to develop a knowledge-based multiobjective optimum design system which has the capabilities of knowledge processing and numerical computation by integrating the multiobjective optimization method and the knowledge-based system. The knowledge-based system for symbolic processing is developed. Rules for knowledge representation and the inference mechanism of the system are written in LISP. The knowledge-based multiobjective optimum design system is finally developed by integrating the multiobjective optimization method and the knowledge-based system by applying shell programming technique. The system is applied to an optimum design model of a LNG carrier in the preliminary design stage. It is found that the system well simulate design variables and objective functions of the design model.

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