• Korean Management Science Review
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• v.32 no.4
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• pp.45-56
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• 2015

Partner relationship management (PRM) refers to processes and methodologies associated with managing the relationship between corporations and their partners. Recently, the importance of PRM has been increasingly emphasized, and it is considered as a core competitive factor for firms whose sales heavily rely on the intermediate distributor. In this paper, we identify key success factors for PRM system based on literature review on CRM system and interviews with domain experts, and prioritize them from two different perspectives, firms and partners, based on analytical hierarchy process. Partners responded that trust-building between firms and partners, quality of system, and satisfaction level for information system have high priorities, while firms responded that quality of system, information share, and trust building between firms and partners. Identified factors and evaluated priorities can provide a strategic guideline when planning the PRM system building.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.6 no.11
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• pp.2813-2826
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• 2012

Various stakeholders are involved in the creation of software projects. In general, the higher the number of stakeholders involved during the requirements elicitation phase, the better are the chances of success for the project. However, it is rather difficult to consider the opinion of all the stakeholders owing to constraints on time and resources. Furthermore, conflicts between stakeholders can become inevitable when the number of stakeholders increases. Thus, the identification of key stakeholders is an important factor in ensuring the success of a project. In this paper, a methodical stakeholder conflict resolution model (s-CRM) is proposed by considering an actual industrial case study. The proposed model uses information gain based on entropy when measuring the impurity of information. We believe that the proposed s-CRM is effective in identifying the key stakeholders and in intuitively indicating those stakeholders whose elicited requirements need to be weighted. In addition, the model provides a solution for conflicts among stakeholders during requirements engineering.

• Korean Journal of Construction Engineering and Management
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• v.11 no.3
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• pp.134-144
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• 2010

In China, the enhancement of water services has become the most crucial issue confronted with the rapid urbanization and industrialization process. A huge financial gap to meet the demand for water infrastructure and need for adopting advanced operation technology precipitated the rapid growth of PPP over the last 10 years. Diverse schemes of PPP such as TOT, Divestiture, and Management Contract and Lease have been practiced. Local governments and private investors/operator have adjusted their objectives and strategies to avoid potential pitfalls behind BOT projects in China. However, current academic research outcomes do not properly reflect important issues of BOT projects or related case studies in China. This limitation has brought in the lack of assessment of important risks and success factors required for the improvement of the body of risk management. In this regard, this study uses the market analysis method to identify major schemes of PPP water projects and conducts case studies on five PPP projects to identify key risk and success factors in association with each different scheme. It is expected that the risk and success factors identified from the cases will be used as reference to Korean companies which plan to enter the Chinese water market.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.41 no.4
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• pp.160-170
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• 2018

This paper is an exploratory study on the success factors of Defence Quality Management System (DQMS) which is the certification system granted by the military for improving the quality of munitions. DQMS is established by adding military requirements to the ISO standard, thus, we especially focus on the additional requirements to figure out success key factors of DQMS certification. The 51 additional requirements of Korean Defense Specification (KDS) are empirically investigated from 67 companies that acquired DQMS certification. Firstly, we conduct an independent t-tests on 51 additional requirements of KDS 0050-900-3 to determine if there is a difference between an easily certified company and a hard-to-certify company, and obtain 8 requirements such as 'Internal propagation of performance', 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Documentation of equipment management', 'Inventory management', 'Packaging and identification', 'Guarantee of access to internal audit result for customers', 'Notification to the customer for improper product.' Secondly, we carry out an factor analysis to the 51 additional requirements for classification, and figure out that 4 requirements among the 8 requirements above mentioned are grouped together in the same factor. The 4 requirements are 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Packaging and identification', and 'Guarantee of access to internal audit result for customers.' The result of this paper will provide useful information to the company preparing for DQMS.

• Proceedings of the IEEK Conference
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• 1999.06a
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• pp.145-148
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• 1999

The ability to rapidly create and deploy new and novel services in response to market demands will be the key factor in determining the success of the future service provider. This goal may be approached from different directions. One of them is an open interface making the functionalities of a network element programmable and usable by outside entities. In this paper, we describe several aspects of this new, hot technical area and introduce related standard activities. In addition, we present a new switching system called MSMP (Multi-Service Multi-Plug-In), which is based on the open programmable interface concept, and describe its architecture and main functionalities of its components.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2007.11a
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• pp.718-721
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• 2007

Construction schedule plays a key role in project management due to its influence on the project success. Thus, it is important to identify factors affecting construction delay. The major objective of this study is to identify and evaluate factors affecting construction delay in apartment projects in Vietnam. The findings confirmed that financial difficulties of owners and contractors, contractors without adequate experience, non-available materials on time, slow site clearance, inappropriate construction methods, defective works and reworks, and lack of capable owners/project managers are the major causes of delay in apartment projects.

• International Journal of High-Rise Buildings
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• v.11 no.1
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• pp.41-50
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• 2022

The Spiral, a supertall tower at the Hudson Yards Zoning District of NYC is an new iconic commercial office tower. The spiraling terraces throughout the height of the building creates unique outdoor spaces at each level for its occupants while introduces structural challenges unlike common office towers. Innovative structural solutions and an integrated connection design and steel detailing delivery process proved to be a key factor in the success of the project.

• Asia Marketing Journal
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• v.5 no.4
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• pp.110-131
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• 2003

국내 통신판매 시장에 TV홈쇼핑이라는 새로운 유통형태가 등장한지 8년이 지났다. 95년 케이블TV와 함께 출범한 홈쇼핑은 그 당시 30억원 규모에 불과하였다. 그러나 7년이 지난 2002년을 기준으로 무려 4조원이 넘는 규모를 자랑하고 있다. 이렇게 고도화된 정보기술을 바탕으로 고속성장을 하고 있는 홈쇼핑은 유통시장의 새로운 업태로 자리매김하였다. 이러한 상황에서 국내 홈쇼핑 업계를 이끌어가고 있는 LG홈쇼핑 사례를 통해서 TV 홈쇼핑과 같은 무점포 유통시장에서 경쟁우위(competitive advantage)를 확보하도록 하는 핵심 성공요인(key success factor)이 무엇인지 알아보고, 이를 통해서 중요한 전략적 시사점을 찾을 수 있을 것이다.

• Journal of Information Technology Services
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• v.12 no.1
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• pp.309-321
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• 2013

In current complex nature of management with task-structures, a method to reach the enterprise's informationalization success is not common. To satisfy these various requirement, improving the usability of information technology (IT) is a key factor which defining the level of organizational requirement first. Imposing an IT-solution which has excess service of the organization's previous task-environment, procedure and scope is not effective to SME-level unit, which unit could not have a formal organization structure and task structure. SME level informationalization will be success if each function realizes easier on the task-employee's viewpoint. Achieving this objective, a solution provider or department must reflect their work characteristics of nature which has least level of work performing resistance. It is most useful system for SME level unit, if a provider develops single programs which based on task activities, and each program can configure network-linking.

• Journal of Information Technology Applications and Management
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• v.16 no.4
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• pp.223-244
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• 2009

Defense R&D is an essential investment for the national security. Recently our nation has also begun to initiate a number of defense R&D projects. As a lot of fund and resources are allocated to these projects, we need to identify which projects to initiate and then how to manage these projects well. Though there have been a number of studies on R&D projects in commercial sector, there are only a few studies in defense R&D sector. Moreover, these existing defense R&D studies mainly deal with the former issues, which are occurring at the stage of project planing. We are more concerned with project management issues, such as how to manage projects that had already been evaluated to undertake at the planning stage. Specifically our study aims to identify project management factors leading to the success of defense R&D projects. Results of the empirical analysis indicate that management support, user-driven requirements management, and project planning capability are key elements for project performance.