• 인터넷정보학회논문지
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• 제13권1호
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• pp.45-55
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• 2012

임상시험 전체 소요시간 및 비용의 절감, 임상 데이터 질의 향상을 위해 임상시험 전자자료의 관리가 점차 중요해지고 있다. 또한 임상시험 전자자료 관리는 전자 임상시험의 안정성 및 질을 위해 규정 가이드라인을 준수하는 것이 결정적으로 필요하다. 본 연구는 전자적 시스템을 활용한 임상시험에 있어 데이터 관리의 성과를 평가하기 위한 프레임웍을 개발하고자 한다. 연구의 목적을 위해 임상시험 프로세스에 근거하여 기반능력, 연구설계, 연구진행 및 연구완료 등 네 개의 주요 메트릭을 구성함으로써 데이터 관리의 수준을 측정할 수 있는 성과척도를 도출한다. 이때 각 성과척도의 도출 기준은 임상시험 자체가 지향하는 데이터의 질 향상, 전자자료 관리 프로세스의 비용과 효율성 및 규정 준수 수준 등 네 가지의 관리적 관심을 기준으로 하며, 각 성과척도 별로 전자자료 관리 프로세스 상 실질적으로 측정 가능한 측정지표를 제시한다. 평가 프레임웍은 네 가지의 주요 측정 메트릭에 근거하여, 세 개의 데이터 영역(연구기관, 모니터링, 데이터관리센터) 별로 구성된다. 본 평가 프레임웍의 개발은 전문가 의견 수렴을 통한 델파이 방법론으로 접근한 탐색적 연구로서 향후 실증적 후속 연구를 과제로 남기고 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제30권3호
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• pp.93-112
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• 2021

Purpose Recently, many organizations are actively adopting enterprise architecture (EA) as a methodology to manage IT assets and build IT-based business system. This study intended to empirically examine how the role of EA operating unit and utilization capability of organizational members impact on system performance at the post-adoption stage. A balanced score card (BSC) is being used as a framework for a company's key performance indicator (KPI). Design/methodology/approach This study tried to investigate the causal relationship between the four perspectives of the balanced scorecard as an influencing factor of the introduction of the Enterprise Resource Planning (ERP) on the financial value. In particular, the mediating effect between the customer's point of view and the business process point of view was investigated between the learning growth point of view and the financial point of view, and the interaction effect (regulating effect) of strategic linkage in the system introduction process was investigated. Findings The results of the study were first, that the organizational learning and growth perspective had a positive effect on the customer perspective, business process, and financial perspective. In addition, the customer perspective and the process perspective also had a positive influence on the financial perspective. Second, between the learning growth and financial perspectives, the customer perspective and the process perspective showed a partial mediating effect. Third, as for strategic linkage, the interaction effect between the customer perspective, the learning growth perspective, and the process perspective and the financial perspective was not significant. The results of this study are expected to provide a framework for performance evaluation to organizations that have introduced ERP systems.

• Safety and Health at Work
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• 제9권4호
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• pp.454-461
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• 2018

Background: Working conditions and psychosocial work factors have acquired an important role explaining the well-being and performance of professional drivers, including those working in the field of public transport. This study aimed to examine the association between job strain and the operational performance of public transport drivers and to compare the expositions with psychosocial risk at work of three different types of transport workers: taxi drivers, city bus drivers, and interurban bus drivers. Method: A sample of 780 professional drivers was drawn from three transport companies in Bogota (Colombia). The participants answered the Job Content Questionnaire and a set of sociodemographic and driving performance questions, including age, professional driving experience, work schedules, and accidents and penalties suffered in the last 2 years. Results: Analyses showed significant associations between measures of socio-labor variables and key performance indicators such road traffic accidents and penalties. Furthermore, multiple linear regression analysis contributed to explain significantly suffered accidents from key variables of the Job Demand-Control model, essentially from job strain. In addition, throughout post-hoc analyses, significant differences were found in terms of perceived social support, job strain, and job insecurity. Conclusion: Work stress is an issue that compromises the safety of professional drivers. This research provides evidence supporting a significant effect of job strain on the professional driver's performance. Moreover, the statistically significant differences between taxi drivers, city bus drivers, and interurban bus drivers in their expositions to work-related stress suggest the need for tailored occupational safety interventions on each occupational group.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2011년도 춘계학술대회
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• pp.731-746
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• 2011

The successful and sustainable growth of SMEs depends on their ability of strengthen their competitiveness in quality and cost and service more than anything else as a fundamental of operation. Among these key competitive factors of SMEs, quality is the most critical factor in manufacturing business fields. Because quality strongly influence cost and service performance on this manufacturing business field. There are many different ways to improve the quality performance but it needs proper management decision to choose the best way what can maximize outputs with minimum inputs. And it needs effective measurement methods and some indicators to analysis the quality performance properly. The quality cost is one of the simplest key indicators to measure the quality performance and the effectiveness of quality related management decisions. The major purpose of this study is to diagnose the categorized current level of actual quality cost of local SMEs to maximize their quality management effectiveness through comparing their level with others what's expressed in early studies. In this study, through survey on local SMEs, we found that their average annual quality cost ratio versus turnover - Total amount of annual quality cost divided by annual turnover - is around 3.69% excluded some SME's performances what have different quality control measures with others. And we found some results what corresponded with the early studies on the correlations between those categorized quality costs factors and some discrepancies between some of the literature model and the early case study results as follows. There were negative correlations between the Prevention costs and the External failure costs, and the Appraisal costs and the External failure costs, and there was positive correlation between the Appraisal costs and Internal failure costs same as early studies. But, we couldn't found any strong negative correlations between the Cost of control - Preventive costs & Appraisal costs - and the Cost of Failure of control - Internal & External failure costs -. It reveals not only the lack of effectiveness on their preventive or appraisal activities but also it can reveal there were so many effective ways to prevent the failure costs properly such as some innovative investment on Factory automation includes Error Proofing and more preventive actions to improve the effectiveness of the typical management methods likes CE (Concurrent Engineering), APQP (Advanced Product Quality Planning), FMEA (Failure Mode & Effect Analysis) etc.

• 산업경영시스템학회지
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• 제28권2호
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• pp.18-26
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• 2005

The balanced scorecard(BSC) overcomes the limit of traditional financial statement that focuses on only financial performance. BSC is widely used in government and industry because of the clear representation of the relationship and logic between the key performance indicators(KPI) of 4 perspectives - financial, customer, internal process, and loaming and growth. However, traditional BSC does not consider evaluating the difference between the results measured by BSC. By using relatively small number of inputs and outputs In comparing decision-making units, data envelopment analysis(DEA) can aggregate multiple performance measures. In this research, we propose a methodology named CDB(Combined DEA and BSC) to evaluate the performance of organization considering financial and non-financial perspectives. CDB uses KPI of cause-and-effect relationship on BSC as inputs and outputs of DEA method. In addition, this research proposes a method of converting the KPI of BSC to the input and output variables of DEA, and enhancing discrimination power using the limit number of variables. We illustrate the methodology by giving an example of evaluating aquisition-unit efficiency in a supply chain.

• 대한안전경영과학회지
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• 제16권3호
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• pp.451-469
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• 2014

The purpose of this study is to implement and develop the integrated Economic Value Added (EVA) and Time-Driven Activity-Based Costing (TDABC) model to seek both improvement of Net Operating Profit Less Adjusted Tax (NOPLAT) and reduction of Capital Charge (CC). Net Operating Profit Less Adjusted Tax (NOPLAT) can be maximized by reducing the indirect cost of an unused resource capacity increased by Cost Capacity Ratio (CCR) of TDABC. On the other hand, Capital Charge (CC) can be minimized by improving the efficiency of Invested Capital (IC) considered by Weighted Average Cost of Capital (WACC) of EVA. In addition, the integrated system of TDABC using Balance Scorecard (BSC) and EVA is developed by linking between the lagging indicators and the three leading indicators. The three leading indicators include customer, internal process and growth and learning perspectives whereas the lagging indicator includes NOPLAT and CC in terms of financial perspective. When the Critical Success Factor (CSF) of BSC is cascading as a cause and an effect relationship, time driver of TDABC and capital driver of EVA can be used efficiently as Key Performance Indicator (KPI) of BSC. For a better understanding of the proposed EVA/TDABC model and BSC/EVA/TDABC model, numerical examples are derived from this paper. From the proposed model, the time driver of TDABC and the capital driver of EVA are known to lessen indirect cost from comprehensive income statement when increasing the efficiency of operating IC from the statement of financial position with unified KPI cascading of aligned BSC CSFs.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제17권10호
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• pp.2768-2787
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• 2023

As an important research direction of the application of computer science in the medical field, the automatic generation technology of radiology report has attracted wide attention in the academic community. Because the proportion of normal regions in radiology images is much larger than that of abnormal regions, words describing diseases are often masked by other words, resulting in significant feature loss during the calculation process, which affects the quality of generated reports. In addition, the huge difference between visual features and semantic features causes traditional multi-modal fusion method to fail to generate long narrative structures consisting of multiple sentences, which are required for medical reports. To address these challenges, we propose a multi-feature optimization Transformer (MFOT) for generating radiology reports. In detail, a multi-dimensional mapping attention (MDMA) module is designed to encode the visual grid features from different dimensions to reduce the loss of primary features in the encoding process; a feature pre-fusion (FP) module is constructed to enhance the interaction ability between multi-modal features, so as to generate a reasonably structured radiology report; a detail enhanced attention (DEA) module is proposed to enhance the extraction and utilization of key features and reduce the loss of key features. In conclusion, we evaluate the performance of our proposed model against prevailing mainstream models by utilizing widely-recognized radiology report datasets, namely IU X-Ray and MIMIC-CXR. The experimental outcomes demonstrate that our model achieves SOTA performance on both datasets, compared with the base model, the average improvement of six key indicators is 19.9% and 18.0% respectively. These findings substantiate the efficacy of our model in the domain of automated radiology report generation.

• 융합신호처리학회논문지
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• 제21권4호
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• pp.202-208
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• 2020

최근 코로나 19로 인해 비대면의 중요성이 강조되고 있으며, 공유공간의 이용 부분에 대하여도 확대되고 있다. 공유공간 출입관리에 언텍트 체크인 기술을 이용하면 대기시간을 감소시키며, 근무자의 효율을 최적화함에 따라서 운영비 절감효과가 발생한다. 본 논문에서는 모바일 키 및 RCU(Room Control Unit)에 기반한 공유공간 출입관리 시스템을 제안하여 모바일 키를 사용하여 시설에 대한 출입을 진행하고, RCU를 사용하여 시설에 대한 모니터링을 제안한다. 제안시스템은 공유 숙박, 임대 분야(레지던스, 분양형 호텔), 공유 오피스 등을 대상으로 특정 요일과 시간에 일회성 방문자가 있는 경우, 그에 맞는 비밀번호를 모바일 플랫폼 기반으로 전달함으로써 기존 비밀번호에 대한 노출 및 열쇠 전달 등의 불편함을 줄일 수 있는 현장적응형 시스템으로 지원한다. 제안 통합시스템의 동작을 시험하기 위해 사용자의 예약, 입실, 퇴실 등의 상태를 전반적으로 파악하기 위한 시나리오에 따라 테스트를 시행하였으며, 테스트의 신뢰성을 위해 성능지표를 설정하여 각 항목에 대한 100%의 성공률을 도출하였다.

• 품질경영학회지
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• 제37권2호
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• pp.1-11
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• 2009

Recently, many companies have been very interested in CRM(Customer Relationship Management). Most companies have been also considering the contact center as a key CRM channel, because it is a contact point between customers and companies. It turns out that the contact center handles over 70% of all customer-company interactions and the success or failure of a company can be determined by the customer satisfaction with contact center experiences. Despite of the strategic importance of the contact center, there has been few empirical study on the efficiency of contact center operations in the literature. One of the main purposes of this study is to evaluate the efficiency of contact centers so as to not only identify the current status of contact center operations, but also suggest ways to improve operational efficiency. For this purpose, we apply a non-parametric efficiency measurement method, DEA (Data Envelopment Analysis), to 57 domestic contact centers in order to compare their relative efficiency. It is expected that the measurement methods suggested in this study can be applied to various issues such as service KS certification, outsourcing service management, and the productivity analysis of service personnel.

• 한국지반공학회:학술대회논문집
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• 한국지반공학회 2009년도 춘계 학술발표회
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• pp.874-882
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• 2009

Continuous monitoring of dam performance is essential to earth and rockfill dams safety because it has to be guaranteed for safety during construction period of course and from initial impounding to a long term maintenance period of dam. Among the 31 dams managed by Kwater at present, the proportion of dams being over 20 years after completion of construction is 42% and it is estimated that the loss rate of monitoring devices will be increase as times. Monitoring devices would be impossible to repair since those are mostly installed in the dam body and foundation. If repairing of monitoring devices is possible, the expenditure will be expensive. Therefore reasonable decision making for abandonment, repair and alternation for loss of monitoring devices would be needed through the establishment of key instrument for earth and rockfill dam safety. In this study the process of monitoring for safety were modeled by failure modes of dams, adverse conditions related to failure mode, indicators of adverse condition and monitoring devices The relationship between failure mode and monitoring devices were systematically analyzed and established and evaluation technique for qualifying the importance of monitoring devices were presented.