• Journal of the Korean Data and Information Science Society
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• v.16 no.1
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• pp.79-94
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• 2005

This study examines which factors affect on Job-Satisfaction of Tour Guide in Korea, perceiving that Job-Satisfaction of Tour Guide affects customer satisfaction, and outcomes of business. In the tourism industry, Tour Guides are one of the most important factors influencing customer satisfaction, because they are one of the key front- line players. Ultimately, the purpose of this study is to present the importance of efficient management for human resources through investigating Job-Satisfaction of Tour Guide. To active purpose of this study, both literatures and empirical research based on Japanese, and Chinese Tour Guides in Korea were adopted and conducted. In conclusion, in order to improve psychological and behavioral outcomes of the Tour Guides, job satisfaction factors have to be improved in many ways and also travel managers should consider them.

• Korean Security Journal
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• no.13
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• pp.193-206
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• 2007

The purpose of this study is to examine the Relationship between Job Form Satisfaction and Job Form Environment of Security Guard. The total 210 subjects are composed of 160 men and 50 women who work at private security company in Seoul, Kyongi. The job form satisfaction test made by Smith et al(1969) JDI(Job Descriptive Index) test was used which had been translated and modified by Park Jin Hee(1994) & Lee Dong Yeop(2003) for Korean situation. Also, one-way ANOVA were used for data analysis. These are conclusions of this study drawn from the data analysis through the methods and the process mentioned above. First, there are partial differences in the subordinate factors of job form satisfaction agreeing with the characteristic of demography. In accordance with sex, the higher is men group, in accordance with marriage, the higher is non-marriage, in accordance with age, the higher is 36-50's group, in accordance with scholastic ability, the higher is graduate school group, in accordance with income, the higher is 3 million won group. Second, there are partial differences in the effect of job form environment on satisfaction of security guard. In accordance with service career, the higher is 16-20age group, in accordance with position, the higher is general member, in accordance with main exercise, the higher is Hapkido group, in accordance with type, the higher is general charge group.