• 한국식품조리과학회지
• /
• 제20권2호
• /
• pp.151-157
• /
• 2004

This study was designed firstly to measure the job satisfaction levels of F＆B (Food ＆ Beverage) personnel in hotels by using JDI (Job Descriptive Index) and secondly to identify the effects of job satisfaction on intention to quit by job type. Of 498 respondents, there were 245 employees in the back of the house (eBOH) and 253 in the front of the house (eFOH). From an analysis on job satisfaction, total JDI, score was 136.57${\pm}$11.48 out of a maximum 210 and the payroll (14.79 out of 21, 70.4%) facet of JDI was the highest job satisfaction followed by co-workers (36.07 out of 54, 66.8%), supervision (35.37 out of 54, 65.5%), promotion (17.45 out of 27, 64.6%) and work itself (32.86 out of 54, 60.8%). In comparison between the job satisfaction of eBOH and eFOH, eFOH perceived significantly higher than eBOH for job itself (p＜.001) and total job satisfaction (p＜.01). No facets of JDI were significant by job level, but work itself (p＜.05), payroll (p＜.05), supervision (p＜.01) and promotion (p＜.05) were significant by work section in eFOH,. In addition, no facets except work itself were significant by either job level or work section in eFOH. Finally, among job satisfaction facets, payroll had a negative effect on intention to quit whereas supervision had a positive effect on it in eBOH. On the other, work itself affected intention to quit positively but promotion affected it negatively. The findings confirmed the necessity for internal marketing focusing on the lower level of job satisfaction facets and indicated that such a focus would improve organizational effectiveness.

• 한국식생활문화학회지
• /
• 제21권1호
• /
• pp.42-50
• /
• 2006

The purposes of this study were to measure the job satisfaction levels of F&B(Food & Beverage) personnel in hotel by using JDI(Job Descriptive Index), to investigate relationships between demographic variables or job type and job satisfaction, to determine the relative importance of the five facets and to identify the effects of job satisfaction on turnover intention by hotel. Questionnaire was developed and distributed to 660 employees who are currently working in food & beverage department of hotel A (Domestic independent deluxe hotel) and hotel B(international chain deluxe hotel). A total of 498 questionnaires were usable; resulting in 75.5% response rate. The survey was conducted between March 16 to 27, 2000. As a result of analysis on job satisfaction, total JDI score was 136.57 out of full mark 210. Personnel of Hotel A was more satisfied significantly with work itself (p<.01), supervision (p<.001), co-worker (p<.01), total JDI (p<.001) than those of hotel B. Total JDI and work itself score were higher on employees of front of the house than those of back of the house in both of hotels. Payroll was the most important facet on job satisfaction. Finally, work itself (p<.001) and payroll (p<.05) had a significant effect on turnover intention in hotel A and work itself (p<.001), supervision (p<.05) and promotion (p<.05) did in hotel B. The findings indicated the necessity of human resource management apt to the vision of enterprise and the organizational culture.

• 대한인간공학회지
• /
• 제26권1호
• /
• pp.55-61
• /
• 2007

The purpose of this study is to assess the welfare level for shift workers by means of their satisfactions to the jobs in manufacturing environment. As a measurement tool of job satisfaction, we use the JDI(Job Descriptive Index) which can ensure reliability and are widely used. Measurement factors are investigated by means of the duty, payment, promotion, supervisor, co-workers, and general job satisfaction of shift workers. For the application of job satisfaction, 109 workers, 12-hour shift workers in domestic five companies related with manufacturing industry are considered. They treat general facilities in night shift work. The result of this study may be used as a strategic data of welfare policy for improving the welfare level of shift workers.

• 국제물리치료학회지
• /
• 제3권1호
• /
• pp.356-363
• /
• 2012

This study was carried out to identify how a self-stretching exercise program affects pain for each body area, pain relief and job satisfaction for care workers. 20 of 40 care workers with musculoskeletal symptom were randomly selected and participated a self-stretching exercise program consisting of 15 motions. The intervention was done five times or more per weeks for 8 weeks and 1 session lasted within 15 minutes. 'Musculoskeletal symptom survey table' of the Korea Occupational Safety and Health Agency(KOSHA) and JDI(Job Descriptive Index) was used for pain on the musculoskeletal symptom and job satisfaction. Survey were done twice before and after the program. The result of this study showed that self-stretching exercise program group(SSPG) relieved from pain significantly in the shoulders(p<.01) and lumbar(p<.05), comparing to the non self-stretching exercise program group(NSPG). Although no significant difference on variations in the JDI appeared in SSPG, the significant reduction appeared from the colleague relationship and organization in NSPG(p<.05). SSPG showed the significant increase on variations in JDI from the job and organization comparing to NSPG. Especially, the improvement on satisfaction for the organization was shown(p<.05). Accordingly, the self-stretching exercise program for care workers can be said to positively affect the overall pain relief and increase on the JDI.

• 한국식품조리과학회지
• /
• 제18권6호
• /
• pp.625-631
• /
• 2002

The objectives of this study were to determine the degree of job satisfaction and need satisfaction of school foodservice employees, and the relationship between Job in General(JIG) and need satisfaction. The six demographic items, the Job Descriptive Index(JDI) and JIG scale, and Need Satisfaction Questionnaire(NSQ) were used to evaluate job satisfaction and need satisfaction of school foodservice employees. The results of this study showed that the employees were satisfied with co-workers(2.52), then supervision(2.48), work(1.86), promotion(0.72) and pay(0.51) in decreasing order. Older employees(Age$\geq$40) tended to be more satisfied in JIG(p＝0.0620) than younger employees(20$\leq$Age$\leq$39). Employees were satisfied in social needs, then autonomy needs, self-actualization needs, esteem needs, security heeds in decreasing order. There were no significant differences between demographic factors and five need categories. When the employees were classified by their scores on JIG, Group I having the lowest score tended to be less satisfied(p＝0.0627) in security needs than Group II and Group III. The information of study could be useful for foodservice managers in job design to increase the productivity.

• 한국식품조리과학회지
• /
• 제13권4호
• /
• pp.402-409
• /
• 1997

Understanding the satisfaction and dissatisfaction of employees has been deemed important for smooth and efficient food service management. The aim of this study was to examine the relationship between the dishwashing employees' job satisfaction and the operational and managerial factors in hospital foodservice systems. A survey of twenty conventional hospital food service systems was undertaken and detailed information was collected from 280 dishwashing employees through mailed questionnaires. Dishwashing employees' satisfaction was evaluated by measuring their job attitudes towards four aspects of their job using the modified Job Description Index (JDI). Descriptive analysis and Pearson product moment correlation analysis were used to analyze the data. The dishwashing workers were found to be more satisfied with their interpersonal relations with co-workers than with work content, pay or promotional opportunities. The demographic variables including education, type of employment and work experience were significantly related to job satisfaction. As the ratio of supervisors to dishwashing workers increased, the degree of satisfaction in dishwashing workers increased significantly.

• 한국치위생학회지
• /
• 제17권3호
• /
• pp.405-418
• /
• 2017

Objectives:This study aimed to identify the influences of leader-member exchange (LMX) and psychological empowerment of the dental hygienists on their job satisfaction. Methods: A self-administrated questionnaire survey was conducted from July 7 to August 2014 targeting 196 dental hygienists in Busan and Gyeongsangnamdo. Leader-member relationship, psychological empowerment and job satisfaction were evaluated by LMX scale, psychological empowerment scale and job descriptive index (JDI), respectively. Data were analyzed by descriptive analysis, t-test, one-way ANOVA, and multiple Linear regression analysis. Results: Overall LMX, psychological empowerment on job satisfaction level of subjects were $3.43{\pm}0.61$, $3.38{\pm}0.66$ and $3.20{\pm}0.42$, respectively. The influential factors of LMX, psychological empowerment and job satisfaction were professional respect (subcategory of LMX), affect (subcategory of LMX), meaning (subcategory of psychological empowerment) and impact (subcategory of psychological empowerment). Conclusions: Job satisfaction of dental hygienist is closely related to professional respect, affect, meaning and impact.

• 한국치위생학회지
• /
• 제22권3호
• /
• pp.181-188
• /
• 2022

Objectives: This study aimed to estimate the influences of leader's political skills (LPS) on job satisfaction and organizational commitment in dental hygienists. Methods: A self-administrated questionnaire was conducted form April 1 to May 31 2020 by 209 dental hygienists in Seoul, Busan and South Gyeongsang. LPS, job satisfaction, organizational commitment were evaluated on the LPS scale, job descriptive index (JDI) and organizational commitment scale, respectively, each on five-point scale. Data were subjected to descriptive analysis, t-test, one-way ANOVA, pearson correlation and multiple linear regression analysis. Results: The overall LPS, job satisfaction and organizational commitment level of subjects were 3.53±0.63, 3.18±0.51 and 3.27±0.63. The influential factors for LPS, job satisfaction and organizational commitment were Networking ability (subcategory of LPS). Conclusions: Leaders should use the knowledge and activities newly introduced from various networks to fit the dental hospital so that members can display their more professional abilities to increase job satisfaction and organizational commitment.

• 시큐리티연구
• /
• 제13호
• /
• pp.193-206
• /
• 2007

본 연구의 목적은 민간경비원의 직무환경과 직무만족도의 관계를 규명하는데 있었다. 본 연구의 대상자는 서울${\cdot}$경기지역의 사설 경비업체에서 근무하는 민간경비원으로서 남자 160명, 여자 50명으로 총 210명이다. 본 연구에서 사용한 측정도구는 설문지로서 직무만족도는 Smith 등(1969)에 의해 개발된 JDI(Job Descriptive Index)를 우리나라 실정에 맞게 번안한 박진희(1994)와 이동엽(2003)의 질문지를 연구자가 본 연구의 목적에 맞게 수정${\cdot}$보완하여 사용하였고, 그 하위요인은 직무자체, 급여, 승진, 이직, 상사이며 5점 Likert 척도로 측정하였다. 자료를 분석하기 위한 통계분석 기법은 일원변량분석이었다. 이와 같은 방법과 절차에 따른 자료분석을 통하여 본 연구에서 얻은 결론은 다음과 같다. 첫째, 인구통계학적 특성에 따른 직무만족도는 부분적으로 차이가 있었다. 성별에 따라서는 ‘남자’ 집단이 높고, 결혼유무에 따라서는 ‘미혼’ 집단이 높고, 연령에 따라서는 ‘36-40세’ 집단이 높고, 학력은 ‘대학원이상’ 집단이 높고 월소득은 ‘300만원 이상’ 집단이 높다. 둘째, 민간경비원의 직무환경이 직무만족도에 미치는 영향은 부분적으로 차이가 있었다. 근무경력에 따른 직무만족도는 ‘16-20년’ 집단 높고, 직위에 따른 직무만족도는 ‘일반사원’ 집단이 높고, 운동 주 종목에 따른 직무만족도는 ‘합기도’ 집단이 높고, 직무유형에 따른 직무만족도 ‘일반관리’ 집단과 ‘경호’ 집단이 높다.

• 대한간호학회지
• /
• 제32권2호
• /
• pp.219-230
• /
• 2002

This study was aimed at comparing and evaluating one main role, the professional self concept and job satisfaction of public health nurses and clinical nurses. Method: The data was collected from 72 nurses in 8 health centers and 86 nurses in 5 hospitals in Daegu city and Kyungpook province from May 5th to June 5th, 2001. This study was interviewed by trained social workers. The origin of questionnaires used in this study were PSCNI(Professional Self-Concept of Nurses Instrument) to measure the professional self concept of nurses and JDI(Job Descriptive Index) to measure the job satisfaction of nurses. The data was analyzed by SAS(version 6.12) and statistical methods used were Chi-square test, t-test, ANOVA(analysis of variables) and ANCOVA(analysis of covariate). Result: The findings of this study were as follows: 1. The most important domain in the main role of public health nurses were as counsellors, managers, mediators and evaluators. In clinical nurses, their main roles were, directors of nursing, researchers, spokesmans, and informers. 2. Public health nurses showed lower scores in the professional self concept of nurses than clinical nurses, what statistically significant tool was used to suggest this finding. 3. Public health nurses showed higher scores in job satisfaction than clinical nurses, but again, explain the tool used in these findings for give a rationals. 4. For public health nurses, general characteristics which affected professional self concept were age, educational level, and duration of job. In clinical nurses, the general characteristics which affected professional self concept were age, religion, marital status, and duration of job. 5. For public health nurses, there was no general characteristic which affected job satisfaction. In clinical nurses, the general characteristics which affected job satisfaction were age, religion, and duration of job. Conclusion: Nursing profession should give a training to competent nurses who can deliver high quality care to meet the needs of health consumers. The role of nurses has been expended and specialized as health conception has been changed in Korea.