• Title/Summary/Keyword: Interpersonal Trust

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Adolescents' Political Trust in Asian Societies: The Roles of Authoritarian Orientations and Corruption Perception (권위주의적 성향과 부패에 대한 인식이 아시아 청소년의 정치적 신뢰에 미치는 영향에 대한 연구)

  • Kim, Hyungryeol
    • Korean Journal of Comparative Education
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    • v.28 no.2
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    • pp.23-52
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    • 2018
  • This study examines factors that influence adolescents' political trust in Asian societies with special emphases on authoritarian orientations and corruption perception. Previous studies on adolescents' political trust have focused almost exclusively on Western societies. As a result, the impact of other cultural values that are specific to Asian societies, such as authoritarian orientations, on adolescents' political trust has received little attention in the existing literature. Moreover, situated within a socialization framework which argues that political trust is an extension of interpersonal trust, much prior work has ignored the role of adolescent evaluations of institutional performance in generating political trust. The data I use offer empirical evidence that both authoritarian orientations and institutional performance-especially its ability to curb corruption-are independent sources of political trust among Asian adolescents and that the trust-eroding effect of corruption is less salient among Asian adolescents adopting more authoritarian orientations. Additionally, the evidence also suggests that corruption perception is a more important factor than authoritarian orientations in shaping adolescents' political trust in more economically developed countries while the reverse pattern is found in less developed countries.

Multi-Stakeholders in Public and Cultural Diplomacies as Seen through the Lens of Public-Private Partnerships: A Comparative Case Study of Germany and South Korea

  • Kim, Hwa Jung
    • Journal of Contemporary Eastern Asia
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    • v.17 no.1
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    • pp.68-93
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    • 2018
  • With the emergence of partnerships with private actors in public and cultural diplomacies, complexity in the relations among the various stakeholders involved has arisen, and yet the relevant research is insufficient to shed any beneficial light on such issues. By looking at public-private partnerships, the present study determined that resource dependence, trust, and risk are the main factors affecting the feasibility of partnerships, and inductively developed propositions on their effects. In an explorative case study, Germany (decentralized mode of governance) and South Korea (centralized mode of governance) were compared as exemplary contrasting system designs. The results revealed that risk and trust are likely to affect the feasibility of partnerships, whereas resource dependence is not. The following additional findings also were made: (1) there are cultural actors in a 'for profit, but with non-profit purposes' sector; (2) an interpersonal level of trust positively affects partnerships; (3) 'taking risks' brings about 'innovation'; (4) the existence of international commonalities between any two cases depending on the actors' shared role, whether public or private; (5) public actors' emphasis on mutual trust, program budget and execution, innovations coming from taking risks, commitment and ownership, and unexpected situations; (6) private actors' consideration of 'publicness' and grant-seeking or financial support as important incentives, and their desire that public actors to show more trust, professionalism, and ownership with less control over budget execution. With its qualitative approach and in-depth analysis, the present study yielded new insights, notwithstanding the relatively small sample data.

Factors Affecting Interpersonal Tolerance and Intolerance (대인 간 관용과 불관용에 영향을 주는 요인)

  • Joeng, Ju-Ri
    • Korean Journal of Culture and Social Issue
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    • v.28 no.3
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    • pp.307-329
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    • 2022
  • This study aimed to explore factors which can predict interpersonal tolerance and intolerance. Specifically, the study examined whether tolerance and intolerance would be explained by demographic variables, social desirability, empathy (cognitive empathy and affective empathy), fear of compassion for others, social trust, and zero-sum belief. Participants in the study were 445 adults (218 males and 227 females) who completed an online survey. Data were analyzed by using hierarchical regression analyses to control the effects of demographic variables and social desirability. The results indicated that tolerance was explained by gender, subjective socioeconomic status, social desirability, cognitive empathy, and social trust. In addition, intolerance was predicted by social desirability, fears of compassion for others, and zero-sum belief. It means that the constructs of tolerance and intolerance are distinct, and different factors predict tolerance and intolerance, respectively. Therefore, it would be necessary to develop realistic ways to promote tolerance and to prevent intolerance at the same time in order to achieve co-existence in a multicultural and diverse society.

The Effect of Employee's Self Leadership of Construction Company on Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment (중소 ICT건설기업 조직원의 셀프리더십이 심리적 임파워먼트 통하여 조직시민행동과 조직신뢰에 미치는 영향)

  • Choi, JaeYoung;Hwang, Changyu
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.15 no.3
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    • pp.207-223
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    • 2019
  • This study aims to explore the casual relation between construction company employees' Self-Leadership and two variables: Organization Citizenship Behaviour and Organizational Trust through Psychology Empowerment. To explain in details, this study examines how the independent variable, Self Leadership, with its behavior-focused, natural reward and constructive thought pattern strategies, affects the dependent variable, Organization Citizenship Behavior and Organizational Trust through the intervening variable, Psychology Empowerment. A survey was conducted on current employees of construction companies in metropolitan areas to empirically examine the research model. The result of study hypothesis on Self-Leadership is as follows; first, Self-Leadership showed a positive effect on Psychology Empowerment, Organization Citizenship Behaviour and Organizational Trust. Second, Psychology Empowerment showed a positive effect on Organization Citizenship Behaviour. Third, Psychology Empowerment showed a positive effect on Organizational Trust. The capacity of individuals is critical when it comes to competitiveness of construction companies. When employees willingly participate in building trust within the company, the work place will become more and more constructive; based on trust, efficiency will increase because people from different processes can work together and performance will also improve even when project managers are absent because others could help their role instead, thus driving more efficient human resource management to the company. To conclude, a company's vision can be spread wide and far when their employees engage themselves in Learning Organization with Self Leadership. They will also be satisfied with their work through improving interpersonal relationship at work.

The Influence of Self-Related & Parental Factors on the Depression of Adolescents from a Low Social Economic Status Background (저소득층 가정 아동.청소년의 우울에 영향을 미치는 자아관련 변수와 부모관련 변수의 분석)

  • Moon, Ji-Hye;Yoon, Hye-Kyung;Park, Hye-Won
    • Journal of the Korean Home Economics Association
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    • v.49 no.6
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    • pp.57-66
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    • 2011
  • This study investigated the self-related and parental factors that influence depression in 204 adolescents from a low social economic status background. The self-related factors were self-trust and emotional regulation, and the parental factors were parental concern and domestic violence. The results showed that girls were more likely to be depressive, but had better emotional regulations and a closer relationship with their parents than boys. There was no significant difference between age groups with respect to parental concern, self-trust and emotion regulation. It was also found by regression analyses that girls' depression was predicted by both emotional regulation and parental concern while boys' depression was predicted only by self-trust. The finding suggested that intervention for boys' depression has to focus more on intrapersonal factors, but should emphasize interpersonal factors for girls.

A Empirical Study on the Trust Recovery and Recovering Loyalty in Smartpone Applications Usages according to Service Type (스마트폰 앱에서 서비스 유형에 따른 신뢰 회복 및 로열티 재구축에 대한 연구)

  • Choi, Hun
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.05a
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    • pp.167-169
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    • 2013
  • The purposes of this research is to propose trust recovery model of smartphone applications and to examine the moderating effect of service type on the use of smartphone applications. To achieve research purposes, we suggested service failure type using the scenario technique and empirically verified by conducting survey. The results showed that the procedural justice and interpersonal justice have influence on trust and trust had an effect on the all quality factors (system, information, service quality). Also, information quality and service quality had an effect on the customer loyalty. Finally, service type had significant moderating effects on the relationship between perceived justice and quality.

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Effect of Tea Culture Therapy Program Based on Object Relations for the Improvement of Interpersonal Relationship of Juvenile Probationers : Focused on Juvenile Probationers in <U-city> (대인관계 향상을 위한 대상관계적 차문화치료 프로그램의 효과-<U시>의 보호관찰 청소년을 대상으로-)

  • Kim, In-Sook
    • The Journal of the Korea Contents Association
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    • v.14 no.5
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    • pp.199-210
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    • 2014
  • The purpose of this study is to develop a tea culture therapy program development for the improvement of interpersonal relationship of juvenile probationers, which is a key factor of social adaptability of juvenile probationers. After developing a tea culture therapy program, this study examines the effect of the program empirically, by applying to juvenile probationers. For this purpose, this study employs an integrative approach of qualitative and quantitative methods. It is shown from the qualitative analysis that juvenile probationers' positive attitude, active participation, seriousness in interpersonal relationship, anger management, and sympathy are considerably progressed. The results from qualitative analysis indicate that the sub-dimensions of interpersonal relationship such as satisfaction, communications, trust for others, affinity, sensitivity, openness, and understandability are significantly improved.

A Study on Service Failure and Service Recovery in Web Application of Smart Phone (스마트폰 환경에서 웹 애플리케이션서비스 실패 요인 및 서비스 회복에 관한 연구)

  • Choi, Hun
    • Management & Information Systems Review
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    • v.31 no.1
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    • pp.205-219
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    • 2012
  • This study is to understand how why users fail to service and how users use service recovery strategics. This study use equity theory to understand how perceived justices have influence on trust and to identify how trust has influence on service quality. This study used scenario techquie to get user experience of service failure in smartphone application. Scenario is composed of 16 sub scenario and we conducted survey with each case. The results show that interpersonal justice and distributed justice have significantly influence on trust. However, procedural justice has not influence on trust. Service quality is influenced by trust. This paper conclude with statements of implications and limitations of the study results.

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The Study of Recovering trust and Rebuilding Loyalty on Applications services in SmartPhone: Focusing on Service Type (스마트폰 앱에서 서비스 유형에 따른 신뢰 회복 및 로열티 재구축에 대한 연구)

  • Choi, Hun;Choi, Yoo-Jung
    • Management & Information Systems Review
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    • v.33 no.1
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    • pp.65-81
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    • 2014
  • Although the study of IT services has increased in recent years, few study have focused on trust based recovery process. Additionally, users of IT services have different use purpose depending on service type. Therefore, the purposes of this research is to propose trust recovery model of smartphone applications and to examine the moderating effect of service type on the use of smartphone applications. To achieve research purposes, we suggested service failure type using the scenario technique and empirically verified by conducting survey. The results showed that the procedural justice and interpersonal justice have influence on trust and trust had an effect on the all quality factors (system, information, service quality). Also, information quality and service quality had an effect on the customer loyalty. Finally, service type had significant moderating effects on the relationship between perceived justice and quality.

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A Study on the Consumers' Inherent Characteristics Influencing on the Relationship Building Intention with the Salesperson: Relational Benefits as Mediating Variables (영업사원과의 관계구축 의도에 영향을 미치는 소비자의 내재적 특성에 관한 연구: 관계적 혜택을 매개변수로)

  • Park, Chanwook
    • Asia Marketing Journal
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    • v.11 no.3
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    • pp.31-56
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    • 2009
  • As the competition intensifies and the market matures, marketers are more and more concerned with the relationship marketing. Many of the previous researches have pointed out that not all of the consumers are relationship-oriented. But none of the previous research has systematically investigated this issue. This research investigated the relationship among the three concepts: consumers' intrinsic characteristics, perceived importance of relational benefits, and relationship building intention with the salesperson. In this research the perceived importance of relational benefits is treated as mediating variable in the relationship between consumers' intrinsic characteristics and relationship building intention with the salesperson. The conceptual model in this study can be depicted as follows. From the consumers' perspective relational benefits can be defined as "the additional benefits consumers can receive in addition to core services through the long-term relationship with the service provider." And in this study two kinds of relational benefits are adopted by reviewing the previous research: confidence benefits and social benefits. Relational benefit received from the salesperson is very important to predict consumers' relationship building intention with the salesperson. The more relational benefits consumer wants from the salesperson, the more relationship building intention he/she has. From this point two hypotheses are derived as follows. Hypothesis 1: As the perceived importance of confidence benefit from the salesperson increases, the relationship building intention with the salesperson increases. Hypothesis 2: As the perceived importance of social benefit from the salesperson increases, the relationship building intention with the salesperson increases. In this study four individual characteristics(risk taking tendency, variety-seeking tendency, product knowledge, trust orientation) are hypothesized to influence the perceived importance of confidence benefits from the salesperson. And three individual characteristics(interpersonal orientation, price consciousness, trust orientation) are hypothesized to influence the perceived importance of social benefits from the salesperson. These 7 hypotheses are as follows. Hypothesis 3: As the risk taking tendency increases, the perceived importance of confidence benefits from the salesperson decreases. Hypothesis 4: As the variety-seeking tendency increases, the perceived importance of confidence benefits from the salesperson decreases. Hypothesis 5: As the product knowledge increases, the perceived importance of confidence benefits from the salesperson decreases. Hypothesis 6: As the trust orientation increases, the perceived importance of confidence benefits from the salesperson increases. Hypothesis 7: As the interpersonal orientation increases, the perceived importance of social benefits from the salesperson increases. Hypothesis 8: As the price consciousness increases, the perceived importance of social benefits from the salesperson decreases. Hypothesis 9: As the trust orientation increases, the perceived importance of social benefits from the salesperson increases. The whole model in this study can be depicted as follows: Data were collected from the 396 consumers who actually trade stocks through the salesperson and were analyzed using structural equation model. The analysis results show that consumers' perceived importance of relational benefits(confidence benefit and social benefit) play the roles of mediating variables in the causal relationship between consumers' inherent characteristics and their relationship building intention with the salesperson. As for the individual characteristics, the influences of variety-seeking tendency, trust orientation, and price consciousness are statistically significant. It was found that variety-seeking tendency has a significant negative effect on the perceived importance of confidence benefit, and that trust orientation has a significant positive effect on the perceived importance of both of confidence and social benefit. Finally it was also found that, on the contrary to the influence direction suggested in the hypothesis, price consciousness has a significant positive effect on the perceived importance of social benefit.

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