• Title/Summary/Keyword: Internet Web sites

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A Study on the Determination Factor of Web Site Quality and the Relationship with Customer Satisfaction, Involvement, and Performance (웹 사이트의 품질 결정요인과 고객 만족도, 몰입, 성과간의 관계에 관한 연구)

  • Kim, Sung-Reup
    • International Commerce and Information Review
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    • v.6 no.1
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    • pp.51-74
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    • 2004
  • The virtual space of internet has changed the existed market structure as more and more internet users have highly increased. And this situation has given a golden opportunity to the internet service firms that are supposed to meet their customers through the internet web sites. So, it is becoming a critical issues to construct and keep better web sites than their competitors to the internet service firms. This paper is intented as an investigation of determination factors of internet web site quality further, which of them are more important factors to the consumer satisfaction. For this purpose, empirical approach using factor analysis, regression analysis was used to develop dimensions of internet web site quality and to explore more important factors that internet service firms should choice to have competitiveness. Empirical results of the study presented that the determination factors of internet web site quality were composed of five factors like Responsiveness, Accessibility, Ease of use, System Performance, Communication. And we found that Communication and Ease of use are more important factors than other ones. Therefore, the internet service firms that are plan to have more competitiveness than their competitors should choice these important factors and concentrate on these ones to build excellent internet web sites.

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The Evaluation of the Child-Care Web Sites on the Internet (인터넷 육아정보 제공 사이트에 대한 평가)

  • Han, Kyung-Ja;Kim, Jeong-Soo;Kim, Sook-Young
    • Child Health Nursing Research
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    • v.12 no.1
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    • pp.57-64
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    • 2006
  • Purpose: This study was conducted to analyze web sites that provide child-care information and to provide a proper model for child-care web sites. Method: The evaluation tool with 23 items including purpose, contents, timeliness and reliability, interaction, and function was developed and modified. Quantitative analyses of 48 web sites, which were selected using popular search engines, were done. Result: 1) The aim of the web site was clearly shown for 24 sites (63.2%) and 17 sites (44.7%) provided the information for judging whether the informant was an expert. 2) Most web sites provided information on feeding, nutrition, and common health problems, and 11 sites provided information on care of problem behavior, but only 6 sites provided information on mother-infant interaction. 3) Timely information was provided on 21 sites, however none of the sites provided information sources. 4) Methods for contact the authors were found for 31 sites (81.6%) and 19 sites (50%) had active bulletin boards to receive opinions from users. 5) There were 32 sites where information could be found by clicking less than 3 times. Conclusion: We suggest that the evaluation criteria for child-care web sites used in this study is a tool that can be used to evaluate web sites with consistency, but there is a need for further study to develop standardization of the evaluating tool.

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A Study On Web Contents Accessibility of Hospital Web Sites in Korea (국내 의료기관의 규모별 웹 콘텐츠 접근성 현황에 관한 연구)

  • Kim, Jong-Min;Ryu, Hwang-Gun
    • The Korean Journal of Health Service Management
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    • v.4 no.2
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    • pp.33-46
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    • 2010
  • In this study, we investigated web contents accessibility of 60 hospital web sites in Korea. The eight evaluation criteria were used for estimating the web contents accessibility of the web sites. These criteria were as follows: providing an alternative text, providing caption for moving picture, providing a skip navigation, usage of pop-up windows, usage of a summary or a caption tag for data table, providing a page title, providing a label for online form, and usage of java scripts. K-WAH 3.0 was used for estimating five evaluation criteria. According to Internet web contents accessibility guideline 1.0, we estimated the rest three evaluation criteria manually and described good or bad examples for the evaluation results technically. The results show that the web accessibility of hospital web sites is generally insufficient and the constant interests in improvement for accessibility are urgently needed.

A Study on the Establishment of Evaluation Criterion for the Housing Information Related Internet Web Sites (주거 관련 정보 사이트의 평가기준 설정에 관한 연구)

  • Park, Hyun-Ok
    • Korean Journal of Human Ecology
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    • v.10 no.1
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    • pp.83-91
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    • 2001
  • Currently, obtaining information about the housing studies through the internet web sites is one of the outstanding mediums. Those are of the housings, architecture, interior design, furniture products, hotels and its journals, etc., and out of all those informations are the highly expected value of use. But. it may causes the public users to experience a negative effect, because many of those informations provided on the internet web sites related to the housing studies/informations are not providing an equal quality of information. And measuring the quality is also not easy. This study focuses on the establishment of evaluation criterion for the housing information-related internet web sites. In such a vein, it proposes a clear model to evaluate the information qualities with the 43 questionnaires / examining items. To test the questionnaires/rating items, the analysis has been implemented which has shown the reciprocal effect between the 2 major factors. One major factor with 4 variables on the information searches are (1) the accuracy/reliability of contents and techniques, (2) the design of a picture and communication, (3) the readability and security, and (4) the security of private information, and the other factor with 3variables on the additional services are (1) the diversities of contents and ease of orderings, (2) the abilities of search and e-mail, and (3) the events and after services. This study/rating model will provide the users with a fundamental material in evaluating the quality of housing information on the internet web sites.

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A Study on the Relationship of Visual Aesthetics Design and Performance in the Internet Web Site (인터넷 웹사이트의 시각적 디자인과 성과와의 관계에 관한 연구)

  • Kim, Seung Kyung
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.4 no.4
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    • pp.85-101
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    • 2008
  • This study focuses on visual aesthetic factors in the apparel web site design. 103 undergraduates participated in the evaluation of six internet web sites. The evaluation were recorded and analyzed by using the inspection method and a questionnaire. Findings of this study can be summarized as follows: First, the result of SPSS-factor analysis shows that there are 2 distinct factors; 'classical aesthetics' and 'expressive aesthetics'. 'classical aesthetics' and 'expressive aesthetics' can be described by visual aesthetic design. This conceptual confusion relating to 'visual aesthetic design' can be clarified by these findings. Second, as a result of multiple regression analyses, 'classical aesthetics' and 'expressive aesthetics' have a positive influence on 'interactivity' and 'web site evaluation'. This research clarifies the concepts of 'engagement' of Rosen & Purinton as the 'interactivity' between users and web sites. Finally, this study suggests that 'good design' for internet web sites depends on understanding how to attain the appropriate balance between 'classical aesthetics' and 'expressive aesthetics', based on the target customer.

A analysis on the characteristics of digital life reflected in web sites (웹사이트에 나타난 디지털 라이프의 특성 분석)

  • 김현경;김미정;조명은;이현수
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2000.11b
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    • pp.179-188
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    • 2000
  • The purpose of this study is to analysis web sites which relate to housing environment on Internet and to suggest guidelines which are needed in digital life. Data are from key words in 53 web sites searched by housing environmental word such as people, living, town and so on. The results of this study were as follow: The web sites are divided into e-housing community, e-housing management, e-housing workplace and e-housing design. These are the digital life of new type. E-housing community sites make new wired community cross time and space. E -housing management sites provide the useful information of housing environment. E-housing workplace. sites enable us to work in cyberspace and e-housing design sites relate to consulting interior design. The web life style on Internet is common and makes many changes happen in house life and environment.

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Assessment Using Practices and Quality of Food Safety Information on the Internet (인터넷 위생 정보 이용 실태 조사 및 질 평가)

  • Lee, Hye-Yeon;Lim, Tae-Youn;Lee, Jin-Hyang;Park, Min-Kyung;Chae, Mi-Jin;Bae, Hyun-Joo
    • Korean journal of food and cookery science
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    • v.26 no.3
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    • pp.229-237
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    • 2010
  • This study was conducted to suggest potential future directions in the effective operations of food safety information on the internet. This study consisted of two sections. The first section was a survey that was performed by 186 dieticians in Daegu and Gyeongbuk area. The second section was the assessment of the quality of food safety information on the internet. 163 web sites that provided food safety information on three major searching engines using the search words 'food safety' and 'HACCP' were investigated. The trained panels evaluated the contents of the web sites using a 3-point scale assessment tool. The data collected data from the questionnaires were statistically analyzed using the SPSS package program (version 14.0). The results of this analysis were as follow. The primary purpose of internet usage by detitians was to search for information (87.2%). In addition, the detitians' satisfaction degree of food safety information on the internet was 3.17 out of 5 points. The operators of web sites that were evaluated by the researchers were business and industries (76.1%), public organizations (15.3%), and individuals (8.8%). The following four items, update of content, offer scientific basis or explanation of content, offer useful information and new informations, should be improved immediately. Among evaluation items, six items were shown to be significantly different according to the operators of web sites. The evaluation scores of web sites that were operated by public organizations were significantly higher than those of web sites operated by individuals or business and industries. In conclusion, regular and consistent qualitative evaluation of web sites is needed to improve the quality of information that is provided via the internet. In addition, web sites that provided information on food safety should be actively operated by public organizations.

Web Accessibility Compliance of Major Web Sites in Korea (국내 민간기업의 웹 접근성 준수 실태)

  • Hyun, J.H.;Hong, K.S.;Shin, K.W.;Min, H.K.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.1 no.1
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    • pp.37-43
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    • 2007
  • Internet is essential to live nowadays, but persons with disabilities are hard to use internet because people who develops and operate web sites don't think and comply the web accessibility standard. In order to solve this problem, Korea governments implement a lot of policies such as. making web accessibility standard, operating web accessibility education program, etc.. The purpose of this paper is examined the web accessibility compliance of major web sites such as portal, news, banking, education in Korea. In order to investigate the web accessibility compliance status of major web sites's in Korea, 15 web sites were chosen. This study was used the 4 major checkpoints that must be the crucial among 14 checkpoints in Internet Web Contents Accessibility Guidelines which was amended by Ministry of the Information and Communication in 2005. The results of this study showed that 15 major web sites in Korea didn't meet the 4 major checkpoints.

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Monitoring of On-Line Nutrition Information-Analysis of Meta Data (인터넷 영양정보의 모니터링-메타데이터의 분석)

  • 강혜경;강명희;유경혜;이선영
    • Journal of Nutrition and Health
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    • v.37 no.8
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    • pp.688-700
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    • 2004
  • This study was conducted to analyze how appropriate the on-line nutrition information was externally as a web information. Four-hundred-ninety-seven web sites from 5 internet search engines (Yahoo, Empas, Nate, Hanmir, Naver) were selected on the basis of April 25th, 2004. The skillful personnels monitored them about 8 evaluating categories: clarity, purpose, authority, durability, advertisement, privacy and/or security, responsibility, and contents. Forty percent of the selected web sites were operated by the companies which had commercial purpose like internet shopping malls and 5.6% by academies, societies, research institutions, schools/colleges and public institutions. Most of web sites (76.1 %) were managed for advertisements and sales of companies' commodities, and 32.6% had the food and nutrition information as first purpose. Ninety-three percent of web sites were targeted to healthy individuals through whole life cycle. Specifically, there were lots of web sites for the obesity which were offered by diet related companies. Of the 497 web sites, 193 mentioned the name providing the nutrition information, but only 1/3 had reliability on their specialty. As a source of nutrition information, 52.7% of web sites were using 'books of the major field' and 42.0% 'newspapers' and 23.7% 'broadcasting', respectively. Most web sites mentioned 'setting-up date' but not 'renewal date'. Thirty-six percent of web sites took '2 - 3 days' for the operators to answer the questions through the bulletin. Forty-seven percent of web sites answered' 1 - 10 questions' per 1 week, but 40.1 % of them didn't answer for a week at all. There were 118 web sites (23.7%) to record the connected frequencies and 36.0% of them put the advertisements. Around 96% of web sites mentioned feedback addresses. Among the menus of web sites, 68.0% were about self-advertisement and 64.0% about nutrition information. Each web site was scored to judge its external quality according to the operators by selecting 13 items. Web sites managed by public institution had highest scores (9.5), and lowest in private vendors', food companies' and individual web pages. Among search engines, Naver got the highest score of 7.0 and Nate the lowest one of 6.1. As it was only the pilot study, there were several limits in evaluating tools, time and monitored quantity. To make monitoring of on-line nutrition informatiions actively, standardized monitoring forms might be developed under the integrated studies.

A Study on the Web Site Development Methodology for Effective Web Site (효과적인 웹사이트 구축을 위한 개발방법론에 관한 연구)

  • 오경묵
    • Journal of the Korean Society for information Management
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    • v.17 no.1
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    • pp.149-165
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    • 2000
  • Developing the web-based information service sites requires their own developing methodology, because the process of the web sites development become more complicate and Internet surroundings are changing rapidly. They should control all components of the system for effective and efficient web services. However there is little clear concept about systematic development and management of web service sites, in the Korean Internet service sectors, especially in information service sectors. The research analyse current situation and necessity of developing methodology, and suggest new approach for developing new methodology of the web business/service sites.

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