• The Journal of Asian Finance, Economics and Business
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• v.8 no.12
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• pp.253-260
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• 2021

In the context of economic integration and fierce competition, organizations are very concerned about customer orientation so as to build close relationships and ensure customer satisfaction and improve customer loyalty. In company strategy, customer relationship orientation is critical. Customer satisfaction and loyalty will improve if employees perform well in the customer-oriented process. The study's purpose is to examine the links between doctors' job happiness, customer orientation, customer satisfaction, and customer loyalty in international hospitals in Vietnam. In international hospitals, data was collected from 204 clinicians and 408 patients. By applying structural equation modeling. The study found that doctors' job satisfaction had a significant impact on customer orientation and satisfaction in international hospitals. Customer satisfaction may be improved with a good customer orientation. The doctors' job satisfaction and effective customer orientation improve customer satisfaction and loyalty towards international hospitals in Vietnam, thanks to the impact of spreading emotions. In particular, if doctors are satisfied with their jobs, it promotes customer satisfaction when using medical services at international hospitals. The study has proved the essential role of customer-oriented strategy and doctors' job satisfaction in customer satisfaction and loyalty towards international hospitals.

• International conference on construction engineering and project management
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• 2013.01a
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• pp.308-314
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• 2013

Although global construction spending has experienced slow growth due to consecutive economic crises, global contractors have consistently attempted to expand their overseas market share, leading to more intense competition among contractors in the international construction market. In this market environment, owners, clients and financial institutions require reasonable and systematic criteria to effectively assess the business capabilities of international construction firms. However, the existing evaluation methods for construction firms rarely consider overseas-focused business capabilities. To address this problem, this study proposes a quantitative approach to assessing the overseas business capabilities of international construction firms. The limitations of existing approaches are reviewed, and the capabilities required to perform overseas businesses are analyzed through expert interviews. Finally, 18 evaluation indices are suggested in four categories: technology resources, project management, experience and performance, and sustainability. The relative weight of each index is determined according to the Analytical Hierarchy Process (AHP) method, and a preliminary investigation of 11 Korean construction firms is conducted. The proposed method is expected that it will provide the rational criteria for international owners, clients, and financial institutions for decision-making and for evaluating international contractors.

• Journal of Korea Port Economic Association
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• v.20 no.2
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• pp.89-100
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• 2004

Because of a recent trend of the open and globalized world economy, international trade is getting bigger and there is a trade competition among many countries, resulting in competition between harbor industries. Therefore, as hub-port development of China, Japan and Taiwan is more actively progressing than any other times, Korea should prepare a powerful management system to take the initiative over them. Above all, a new recognition of the governmental officers in charge of political management about hub-port industry and early development of the northeast hub-port are needed. To maximize its distinctiveness from competitive ports, port sale should be actively managed. As well, as port functions are diverse, accompanied site development should be prepared. In conclusion, in order to improve functions of a port and develop the port as a general complex of physical distribution, the government should encourage the accompanied site development and support preparation of a customs-free area and a general system of physical distribution.

• International Journal of Automotive Technology
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• v.4 no.4
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• pp.157-164
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• 2003

An experimental and numerical study was performed to investigate the macroscopic and microscopic atomization characteristics of high-speed diesel spray issued from the common-rail injection system. For the experiments, spray visualization system and a phase Doppler particle analyzer system were utilized to obtain the spray atomization characteristics such as the process of spray development, spray tip penetration, and SMD distribution. In order to analyze the process of spray atomization with KIVA-3 code, the TAB breakup model is changed to the KH-DDB competition model, which assumes the competition between the wave instability and droplet deformation causes the droplet breakup above the breakup length. The calculated results were also compared with the experiments in terms of spray tip penetration and SMD distribution. The results provide the process of spray development, axial and radial distribution of SMD, and calculated overall SMD as a function of time after start of injection.

• International Journal of Quality Innovation
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• v.7 no.3
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• pp.98-106
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• 2006

Nowadays, agro-firms are confronted with competition from global suppliers in both domestic and export markets. Such competition in sustainable agro-operations is expected to intensify. The survival of these firms in developing countries urgently requires a significant transformation to be competitive. This paper discusses the rationale of adopting a national innovation (NI) approach from an industry-wide perspective. In order to attain sustainable agro-operations in developing countries, the approach stresses appropriate scientific and technological applications and effective linkages of technology transfer via the network between public and private institutions, universities and other research institutions. Central to this approach is the development of the agro-industrial sector whereby agri-chains are formed. An illustrated case of the NI approach is presented with respect to a small island developing state, the Republic of Trinidad and Tobago.

• East Asian Economic Review
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• v.20 no.1
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• pp.67-90
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• 2016

This paper provides an assessment of the potential economic impacts of the Vietnam-Korea free trade agreement on Vietnam, by using general equilibrium modeling. The results show that Vietnam-Korea FTA will increase aggregate welfare for both countries in the long run. The most important gains accrue from better allocation of resources consequent to trade liberalization. All the sectoral differences and changes are consistent with the trade profiles of the two countries, and the long-run results are more pronounced than those of the short-run. In comparison with other ASEAN countries, the CGE analysis suggests that Vietnam's agriculture exports to Korea would especially rise in the long run. However, there will be strong competition in this sector among ASEAN members. Thus, an earlier conclusion of a comprehensive FTA with Korea is expected to be a good strategy for Vietnam, so as to avoid the direct competition with ASEAN members in the future.

• Journal of Navigation and Port Research
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• v.28 no.9
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• pp.775-781
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• 2004

This study aims at helping Chinese container liners keep constant competitiveness in the heated competition Analytic Hierarchy Process (AHP), a mathematics-based, multi-criteria decision analysis methodology is applied in the study to the performance evaluation on the three biggest Chinese container liners: COSCON, CSCL, and Sinolines. Through the final results of AHP model, we completely learn the current situation of Chinese liners, therefore they are able to enhance the competitive advantage from modifying operation strategy and competition strategy in accordance with the shipping market.

• KIEE International Transactions on Power Engineering
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• v.5A no.4
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• pp.396-402
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• 2005

In an electricity market with imperfect competition, participants devise bidding plans and transaction strategies to maximize their own profits. The market price and the quantity are concerned with the operation reserve as well as the bidding system and demand curves in an electricity market. This paper presents a market model combined by an energy market and an operating reserve market. The competition of the generation producers in the combined market is formulated as a gaming of selecting bid parameters such as intersections and slopes in bid functions. The Nash Equilibrium (NE) is analyzed by using bi-level optimization; maximization of Social Welfare (SW) and maximization of the producers' profits.

• Proceedings of the Korea Port Economic Association Conference
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• 2007.07a
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• pp.441-455
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• 2007

Based on the fact that Qingdao port, Tianjin port and Dalian port of the economic circle around Bohai have been the three islands of stability through long-term competition, this paper conducts a system study on the competitive powers of the three ports through AHP model on the analysis of current status of the three ports, and probes deeply into the outer factors and the inner factors affecting on the competitive advantage, and points out the existing problems in competition. We think that the three ports must compete orderly and collaborate closely, and give the forms and approaches developing strategy collaboration in order to obtain an advantageous position in Northeast Asia and improve the international competitive power.

• International Journal of Naval Architecture and Ocean Engineering
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• v.1 no.2
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• pp.70-77
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• 2009

Today, many middle-sized shipbuilding companies in Korea are experiencing strong competition from shipbuilding companies in other nations. This competition is particularly affecting small- and middle-sized shipyards, rather than the major shipyards that have their own support systems and development capabilities. The acquisition of techniques that would enable maximization of production efficiency and minimization of the gap between planning and execution would increase the competitiveness of small- and middle-sized Korean shipyards. In this paper, research on a simulation-based support system for ship production management, which can be applied to the shipbuilding processes of middle-sized shipbuilding companies, is presented. The simulation research includes layout optimization, load balancing, work stage operation planning, block logistics, and integrated material management. Each item is integrated into a network system with a value chain that includes all shipbuilding processes.