• Title/Summary/Keyword: Interactive AI Chatbot

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A Study on the Development Methodology for User-Friendly Interactive Chatbot (사용자 친화적인 대화형 챗봇 구축을 위한 개발방법론에 관한 연구)

  • Hyun, Young Geun;Lim, Jung Teak;Han, Jeong Hyeon;Chae, Uri;Lee, Gi-Hyun;Ko, Jin Deuk;Cho, Young Hee;Lee, Joo Yeoun
    • Journal of Digital Convergence
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    • v.18 no.11
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    • pp.215-226
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    • 2020
  • Chatbot is emerging as an important interface window for business. This change is due to the continued development of chatbot-related research from NLP to NLU and NLG. However, the reality is that the methodological study of drawing domain knowledge and developing it into a user-friendly interactive interface is weak in the process of developing chatbot. In this paper, in order to present the process criteria of chatbot development, we applied it to the actual project based on the methodology presented in the previous paper and improved the development methodology. In conclusion, the productivity of the test phase, which is the most important step, was improved by 33.3%, and the number of iterations was reduced to 37.5%. Based on these results, the "3 Phase and 17 Tasks Development Methodology" was presented, which is expected to dramatically improve the trial and error of the chatbot development.

Digital Transformation Based on Chatbot in Legacy Environment (챗봇을 이용한 Legacy 환경의 Digital Transformation)

  • Jang, Jeong-ho;Kim, Jin-soo;Lee, Kang-Yoon
    • The Journal of Bigdata
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    • v.3 no.2
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    • pp.79-85
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    • 2018
  • As the utilization of chatbots grows and the AI market grows, many companies are interested. And everybody is spurring growth by offering chatbot build services so that they can create chatbots. This makes chatbots easier to service on the messenger platform, which is changing the existing application market. In this paper, we present a methodology for designing and implementing existing DB-based applications as instant messenger platform-based applications, and summarize what to consider in actual implementation to provide an optimal system structure. According to this methodology, we design and implement a chatbot that serves as an teaching advisor who provides information to the students in the curriculum. The implemented application objectively visualizes the user's desired information from the user's point of view and delivers it through the interactive interface quickly and intuitively. By implementing these services and real service, it is predicted that DB-based information providing applications will be implemented as chatbots and will be changed to bi-directional communication through an interactive interface. it is predicted that DB-based information providing applications will be implemented as chatbots and will be changed to bi-directional communication through an interactive interface. Enterprise legacy application will take chatbot technology as one of important digital transformation initiative.

Development of cooking information service using KakaoTalk chatbot API (카카오톡 챗봇 API를 이용한 요리정보 제공 서비스 개발)

  • Kim, Ju-yeong;Han, So-hee;Park, Hyeon-min
    • Annual Conference of KIPS
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    • 2017.11a
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    • pp.474-477
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    • 2017
  • 최근 모바일 메신저 챗봇 API를 이용한 서비스 시장이 활성화되고 있다. 챗봇은 대화형 인터페이스 상에서 규칙 또는 AI로 유저와의 인터랙션을 하는 서비스로 지도, 쇼핑, 금융 등의 앱들이 챗봇 안으로 흡수되어 앱이나 웹에 별도로 접속하지 않아도 된다는 이점이 있다. 챗봇에 필요한 자동응답 API는 대표적으로 텔레그램, 페이스북 메신저, 네이버 톡톡, 카카오톡과 같은 메신저 앱에서 구현 가능하다. 아직까지 카카오톡 메신저는 챗봇 구현 환경이 제한적이라는 단점이 있지만, 국내 메신저 사용시간 점유율 94%를 차지하여 유저 접근성이 뛰어나다. 따라서 이 서비스의 타겟층이 주부 및 1인 가구이므로 서비스 범위보다는 접근성을 기준으로 두고 메신저 앱을 카카오톡으로 선택했다. 본 논문은 카카오톡 자동응답 API를 이용한 대화형 서비스를 연구 및 개발하는데 중점을 두고 있다. 이 대화형 서비스는 요리에 관한 전반적인 정보를 제공하며, 서비스 이용자에게 간편한 요리환경을 제공할 수 있도록 한다. 다양한 세부 기능을 확장한다면 효율적인 대화형 서비스가 될 것으로 사료된다.

Inducing Harmful Speech in Large Language Models through Korean Malicious Prompt Injection Attacks (한국어 악성 프롬프트 주입 공격을 통한 거대 언어 모델의 유해 표현 유도)

  • Ji-Min Suh;Jin-Woo Kim
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.34 no.3
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    • pp.451-461
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    • 2024
  • Recently, various AI chatbots based on large language models have been released. Chatbots have the advantage of providing users with quick and easy information through interactive prompts, making them useful in various fields such as question answering, writing, and programming. However, a vulnerability in chatbots called "prompt injection attacks" has been proposed. This attack involves injecting instructions into the chatbot to violate predefined guidelines. Such attacks can be critical as they may lead to the leakage of confidential information within large language models or trigger other malicious activities. However, the vulnerability of Korean prompts has not been adequately validated. Therefore, in this paper, we aim to generate malicious Korean prompts and perform attacks on the popular chatbot to analyze their feasibility. To achieve this, we propose a system that automatically generates malicious Korean prompts by analyzing existing prompt injection attacks. Specifically, we focus on generating malicious prompts that induce harmful expressions from large language models and validate their effectiveness in practice.

A Study on A Study on the University Education Plan Using ChatGPTfor University Students (ChatGPT를 활용한 대학 교육 방안 연구)

  • Hyun-ju Kim;Jinyoung Lee
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.1
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    • pp.71-79
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    • 2024
  • ChatGPT, an interactive artificial intelligence (AI) chatbot developed by Open AI in the U.S., gaining popularity with great repercussions around the world. Some academia are concerned that ChatGPT can be used by students for plagiarism, but ChatGPT is also widely used in a positive direction, such as being used to write marketing phrases or website phrases. There is also an opinion that ChatGPT could be a new future for "search," and some analysts say that the focus should be on fostering rather than excessive regulation. This study analyzed consciousness about ChatGPT for college students through a survey of their perception of ChatGPT. And, plagiarism inspection systems were prepared to establish an education support model using ChatGPT and ChatGPT. Based on this, a university education support model using ChatGPT was constructed. The education model using ChatGPT established an education model based on text, digital, and art, and then composed of detailed strategies necessary for the era of the 4th industrial revolution below it. In addition, it was configured to guide students to use ChatGPT within the permitted range by using the ChatGPT detection function provided by the plagiarism inspection system, after the instructor of the class determined the allowable range of content generated by ChatGPT according to the learning goal. By linking and utilizing ChatGPT and the plagiarism inspection system in this way, it is expected to prevent situations in which ChatGPT's excellent ability is abused in education.