• Title/Summary/Keyword: Interactional Information

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Development of Interactional Information Measuring Technique Using Information Gathering and Utilizing System in Analysis of Correlations between Rural Amenities

  • Lee, Je-Myung;Jung, Nam-Su;Lee, Jeong-Jae
    • Journal of The Korean Society of Agricultural Engineers
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    • v.49 no.3
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    • pp.69-75
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    • 2007
  • Defining the correlations between rural amenities, while difficult, is important for the adequate and efficient development of these amenities. In this research, an Interactional Information Measuring Technique(IIMT) using Information Gathering and Utilizing System(IGUS) was developed to objectively analyze the correlations between abstract ideas. In order to analyze correlations between rural amenities, this model used the Korean Dusan World Encyclopedia as IGUS and the relative interactional information was measured. The correlations between rural amenities were analyzed objectively using IIMT with the results satisfying the basic conditions of interactional information suggested in this research.

Self-Representation and Korean Honorific Shifts

  • Oh, Kyung-Ae
    • Language and Information
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    • v.18 no.1
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    • pp.53-75
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    • 2014
  • This study discovers the dynamic nature of an interactional hierarchy as well as an institutional hierarchy in the use of Korean honorifics. Data was collected from the conversations of two Korean female interlocutors. The interlocutors met for the first time in the U.S. and often changed their use of honorifics. The paper examines the method in which the two interlocutors negotiate hierarchies during interaction and how the negotiation is reflected in their use of honorific shifts. The paper also investigates honorific shifts in terms of self-representation to suggest that there is another hierarchy at work other than the institutional hierarchy. An examination of the data shows that the shifts occurred not randomly but strategically. The findings suggest that 1) interlocutors may negotiate interactional hierarchy during their conversation, often in the same sentence, 2) interactional hierarchy often cross the boundary of the institutional hierarchy to obtain interactional goals, in this case, intimacy, and 3) the utterance contents may play a significant role in the interlocutors' honorific shifts.

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An Impact Analysis of Information Security Professional's Job Stress and Job Satisfaction to Turnover Intention: Moderation of Organizational Justice (정보보호인력의 직무스트레스와 직무만족이 이직의도에 미치는 영향분석: 조직공정성의 조절효과)

  • CHO, Jinhyun;Yoo, Jinho;Lim, Jong-In
    • The Journal of Society for e-Business Studies
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    • v.24 no.3
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    • pp.143-161
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    • 2019
  • The purpose of this study is to empirically verify the relationship of how job stress and job satisfaction of information security professionals affect turnover intention, a precursor of actual turnover. The moderation effect of organizational justice is also explored within these causal relationships. This empirical analysis used 150 responses from information security professionals within 4 different industries. The analysis result from survey responses shows that job stress increases turnover intention, and job satisfaction decreases turnover intention, and that interactional justice, a subordinate concept of organizational justice, has a negative moderating effect at the relationship between job stress and turnover intention. The moderating effect of interactional justice, which can reduce turnover intention with warm words from managers or colleagues even when information security professionals who respond to emergencies such massive incidents are with high job stress, is a piece of important knowledge for information security managers. To reduce voluntary turnover of information security professionals from the organizational perspective, making efforts to lower job stress and raise job satisfaction and interactional justice is necessary.

The Acquisition of Parenting Information and Knowledge Levels of Mothers with Infants and Toddlers (영아기 및 걸음마기 자녀를 둔 어머니의 양육정보 습득과 양육지식)

  • Lee, Joo-Yeon;Lee, Sok-Ho
    • Korean Journal of Child Studies
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    • v.31 no.4
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    • pp.179-197
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    • 2010
  • The present study investigated how mothers with infants and toddlers obtain information about parenting and examined the nature of maternal parenting knowledge in order to evaluate the quality of the information. The mothers' age and educational level were included in the analysis as a influential factor on parenting knowledge. Four hundred and twenty-nine mothers with infants and toddlers completed the questionnaires issued regarding the source and content of parenting information and parenting knowledge. The results indicated that the mothers with only one child preferred to utilize their friends and relatives as their primary source of information and the mothers with more than one child acquired parenting information from their own previous experience. Second, the subjects were most interested in acquiring information related to physical development and medical problems. Third, the main effects of all independent variables were found. In addition, the interactional effects between the educational level and source of parenting information for the mother with only one child and the interactional effects between age and source of parenting information for the mother with more than one child were determined as a result of this study. These results indicate that there are some high-risk groups when it comes to the acquisition of parenting knowledge and we suggest providing valid and reliable information to these most vulnerable groups.

The Effect of Information Sharing and Capability-trust between A Buyer and Its Supplier on the Buyer's Relationship Performance (구매자-공급자 간의 정보공유와 공급자에 대한 역량신뢰가 관계성과에 미치는 영향)

  • Park, Jinsoo;Pyun, Jebum
    • Journal of the Korean Data Analysis Society
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    • v.20 no.6
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    • pp.2967-2980
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    • 2018
  • In this study, we intended to find out how to improve the relationship performance between a hospital who is a buyer and its suppliers in the medical supply chain. For specific, in control of the transaction period and the number of bed, we investigated the effect of information sharing between a buyer and its suppliers along with the trust for the suppliers' capabilities perceived by the buyer on the buyer's relationship performance. In addition, in control of the transaction period and the number of bed, we also examined the influences of moderating effect of the interactional justice on the relations between information sharing and relationship performance, and between capability-trust and relationship performance. For this, we conducted reliability analysis, exploratory/confirmatory factor analyses, discriminant validity analysis, and moderated multiple regression analysis including control variables. Our results showed that there are positive effects of information sharing between a buyer and suppliers, and the buyer's perceived trust for the suppliers' capability on the relationship performance while controlling the transaction period and the number of bed. Besides, we empirically confirmed that there was the moderating effect of the interactional justice on the relations between capability-trust and relationship performance, whereas we could not find that statistically significant moderating effect of the interactional justice on the relations between information sharing and relationship performance.

Interactional Discussions on Certain Issues in Interactional Commerce Arbitration Practice -With respect to Discussions at UNCITRAL Thirty-second Session- (국제상사중재 실무상의 문제점에 관한 국제적 논의동향 - UNCITRAL 제32차 본회의 논의를 중심으로 -)

  • Lee, Kang Bin
    • Journal of Arbitration Studies
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    • v.9 no.1
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    • pp.115-137
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    • 1999
  • The UNCITRAL, during its thirty-two session in 1999 discussed certain issues and problems identified in interactional commercial arbitration practice. The issues discussed include certain aspects if conciliation proceedings ; the legislative requirement of a written form for the arbitration agreement ; arbitability ; soverign immunity ; consolidation of more than one case into one arbitral proceedings ; confidentiality of information in arbitral proceedings ; rasing claims in arbitral proceedings for the purpose of set-off ; decisions by "turncated" arbitral tribunals liability of arbitrators ; power by the arbitral tribunal to award interest ; costs of arbitral proceedings ; enforceability of interim measures of protection ; and discretion to enforce an award that has been set aside in the state of origin. Among those issues discussed, most of States agreed that the issues relating to certain aspects of conciliation proceedings ; the legislative requirement of a written form for the arbitration agreement ; enforceability of interim measures of protection ; and discretion to enforce an award that has been set aside in the State of origin should have priority over other issues. The UNCITRAL may wish to consider the desirability of preparing uniform provisions on any of those issues, possibly indicating whether further work should be towards a legislative text (such as a model legislative provision or a treaty) or a non-legislative text (such as a model contractual rule).

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A Study on the Effects of Customers' Roles in the Service Recovery Process (서비스 실패와 회복과정에서 고객의 역할에 관한 연구)

  • Lee, Choong-Ryul;Ahn, Jinwoo
    • Management & Information Systems Review
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    • v.33 no.3
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    • pp.105-128
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    • 2014
  • This study attempted to examine the role of customers in service recovery process. There have been an argument regarding whether the role of customer in service failure situation 'buffer' or 'deteriorate'. Thus, the role of customer such as relationship quality and customer participation was discussed in this research. According to the result of study, (1) customers' perceived recovery have positive effect on positive emotion significantly. (2) customers' perceived distributional justice and interactional justice positively affected encounter satisfaction in the of recovery justice variable. However, whereas procedure justice has no effect on encounter satisfaction directly, there was indirect effect through customers' positive emotion. (3) As a result of the analysis for the effect of perception of recovery justice on recovery satisfaction, the effect of interactional justice was significant only. Distributional and procedural justice have indirect effect on recovery satisfaction through positive emotion or encounter satisfaction. (4) Customers' positive emotion positively affected encounter satisfaction and recovery satisfaction. (5) Relationship quality negatively moderated the relationship between procedural justice and positive emotion while customer participation positively moderated two paths that distributional justice to encounter satisfaction and interactional justice to recovery satisfaction.

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Effect of Employer's Justice in Digital Content Company on Their Turn-Over Intention, Through Organizational Commitment (디지털 콘텐츠 제작 기업 조직원의 조직공정성이 조직몰입을 통해 이직의도에 미치는 영향)

  • Jang, SunYean;Hwang, Changyu
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.15 no.3
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    • pp.225-239
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    • 2019
  • Together with the emergence of Information and Communications Technology(ICT) and 4th Industrial Revolution, digital content is arising as a front-runner in the knowledge society. 21 century opened up an era of digital and cultural content, which is the industry to generating added values from future industries. This study aims to empirically examine the casual relation between three factors from Organizational Justice Theory Distributive, Procedural, Interactional Justices, and turnover intention through Organizational Immersion. A sample group for the analysis was employees at small/medium-sized digital content businesses with less than 60 workers. 200 questionnaires were distributed to the group for a week from July 22 to 28, 2019. 154 responses were collected and analyzed in this study, after eliminating 4 poor responses. The result of the study on Organizational Justice at digital content businesses showed that, first, Distributive Justice of the employees showed a positive influence on Organizational Immersion. Second, the employees' Procedural Justice showed a positive influence on Organizational Immersion. Third, the employee' Interactional Justice showed a positive influence on Organizational Immersion. Fourth, the employees' Organizational Immersion showed a positive influence on their turnover intention.

Quantitative Performance Analysis of Buyer-Carts in B2B EC: Buyer's Interactional Efforts Perspective (기업간 전자상거래에서의 구매자 쇼핑카트 정량적 성능분석: 구매자의 상호작용 노력 중심)

  • Lim, Gyoo-Gun;Lee, Jae-Kyu
    • Asia pacific journal of information systems
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    • v.14 no.1
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    • pp.59-77
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    • 2004
  • Even though B2B EC is becoming popular, there have been not so much studies about performance evaluation methodology for B2B systems. In this paper, after analyzing buyer-carts systematically focusing on the buyer's interactional efforts on the typical buying processes of each buyer-cart, we propose a quantitative performance evaluation model. For this, we categorize buyer-carts in B2B EC as s-cart, i-cart, and b-cart depending upon its residing sites: seller, intermediary, and buyer sites. And after proposing the desired features of buyer-carts in B2B EC as identification, collection, trashing, ordering, payment, tracking, recording, purchasing decision support, and transmission of records to e-procurement systems, we derive a performance evaluation model by calculating detail sub-processes from the desired features' viewpoints. By setting variables from a survey on the actual condition of using buyer-carts in companies in Korea, we try to evaluate the performance of buyer-carts in B2B EC. In this paper, we suggest a new methodology of performance evaluation for B2B systems, and show that the b-cart platform is more efficient than other buyer-carts especially in B2B EC.

Influence of Perceived Justice with Service Recovery on Customer Satisfaction and Behavioral Results (서비스복구의 공정성 지각이 고객의 만족과 그 행동적 결과에 미치는 영향)

  • Cho, Sang-Lee;Kang, Myong-Ju
    • Management & Information Systems Review
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    • v.33 no.1
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    • pp.299-312
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    • 2014
  • This study is about the influence of perceived justice with service recovery on customer satisfaction and the customer's behavioral results. Even though prior studies estimated overall customer satisfaction, this study measured customer satisfaction separately in two parts: satisfaction with the service recovery and relationship satisfaction. The results are as follows. Distributive justice and interactional justice have positive effects on satisfaction with service recovery. But distributive justice, procedural justice and interactional justice have positive effects on relationship satisfaction. Satisfaction with the service recovery and relationship satisfaction have a positive effect on customer loyalty.

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