• 제목/요약/키워드: Inter-Organizational Relationship

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조직간 관계 유형별 정보교류 행태와 적합한 전자상거래 전략 (Forms of Inter-organizational Relationships, Patterns of Inter-organizational Information Flow, and Relevant E-commerce Strategies)

  • 최종민
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권2호
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    • pp.97-116
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    • 2015
  • Purpose This study suggested the four forms of inter-organizational relationships(IORs): partnerships, inter-dependence relationship, trust relationship, and market relationship. The purposes of this study include the demonstration of four forms of IORs and the investigation of the relationships among forms of IORs, inter-organizational information flow(IOIF), kinds of e-commerce strategies, and the supply-chain performance of a firm. Design/methodology/approach The empirical data were collected through post-survey. 92 survey data were collected. With a cluster analysis, we confirmed four types of IORs, and the relationships among critical variables. Findings The results of cluster analysis showed that according to the types of IORs, the frequency and quality of IOIF are different. Appropriate kinds of e-commerce strategies were examined under the each types of IORs, which cause specific patterns of IOIF. It was found that the adoption of e-procurement strategy can improve the supply-chain performance of a firm in trust relationship. It was also observed that under partnerships, the use of e-partnerships strategy can contribute to the improvement of supply-chain performance.

조직간 정보시스템에서 지각한 상호작용성이 조직애호도에 미치는 영향 (A Study on the Effects of Perceived Interactivity with Inter-Organizational System on the Organization Loyalty)

  • 최복연;김동태
    • Asia pacific journal of information systems
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    • 제23권1호
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    • pp.45-63
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    • 2013
  • The purpose of this research is on the identification of the effects of perceived interactivity formed by the electronic collaborative referral system on the organizational loyalty. Two channels through which the effects proceeded were investigated. One is the "system channel" which consists of "interactivity of the inter-organizational system ${\rightarrow}$ intention of using the system ${\rightarrow}$ organization loyalty" (hypothesis 1, 2), that is the channel which anticipates that a better understanding on the interactivity of the inter-organizational system makes the intention of the using the system strong, and this strong intention results the higher organization loyalty. The other is "organization channel" which consists of "interactivity of the inter-organizational system ${\rightarrow}$ perceived interactivity on the counterpart ${\rightarrow}$ perceived relation benefits with the counterpart ${\rightarrow}$ organization loyalty" (hypothesis 3, 4, 5). The channel means that as the perceived interactivity of users on the inter-organizational system becomes greater, the perceived interactivity with the counterpart is increasing. And this makes the users feel that more benefits can be obtained by the relationship with system providing organization, and finally makes the organization loyalty that is the intention to maintain the relationship greater. The corroborative evidence data confirm the two channels are obtained by questing on the electronic referral system of Samsung Medical Center to the doctors of the first and second collaborated hospitals or clinics, and by analyzing statistically. The verification result for the "system channel" showed that as the perception on the interactivity of inter-organizational system was increasing, the intention for consistent using increased(support hypothesis 1), and then the organization loyalty that is the relationship maintaining indication by using the referral system also increased(support hypothesis 2). And the confirmation result for the "organization channel" indicated that the perceptive interactivity on the counterpart increased as the understanding on the interactivity of inter-organizational system increased(support hypothesis 3), consecutively, with the intuitive relation benefits increase with the counterpart(support hypothesis 4) the organization loyalty means the intention to maintain the relationship was confirmed to increase(support hypothesis 5). These results demonstrate that when the perceived interactivity in using many systems at the collaboration between organizations is increasing, the positive image on the systems creates the consistent system using intention, and the positive image increases the wants for preserving the relationship with counter organization. In addition, the perceived interactivity of inter-organizational system users affects directly on the perceived interactivity of the counter organization, so the important role of inter-organizational system in promoting the interactivity between cooperative counterparts was recognized. And the perceived interactivity on the counter organization become greater, the influence on the perceived benefits from cooperation is positive. Therefore, the perceived interactivity by using inter-organizational system was confirmed as a prerequisite for the continuous relationship.

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본사 자원과 메커니즘의 유사성과 격차가 합작투자기업의 학습효과에 미치는 영향 (The Effect of Resource, Mechanism Relatedness and Gap on International Knowledge Transfer)

  • 조형기
    • 지식경영연구
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    • 제11권4호
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    • pp.41-66
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    • 2010
  • This research examines the effect of the relatedness and the gap between Resources and mechanisms on effectiveness of inter-organizational knowledge transfer. According to the literature, there has been a competing theory between two claims; one is that inter-organizational knowledge transfer will be more effective due to the reduction of the transaction cost as the relatedness increases. And the other is that the mutual complementarity of different organizational characteristics will increase synergy. In total, the relatedness and the gap of the Resource and mechanism makes the inverted U-shaped relationship with the inter-organizational knowledge transfer. As the result of empirical analysis about 109 Korean-based Joint Ventures entered country, it shows that the relatedness of parent company's production Resources, learning mechanisms, and coordination mechanisms made the inverted U-shaped relations with the inter-organizational knowledge transfer and the gap of production Resources and adjustment mechanism formed the same relationship. However, the U-shaped relationship has been established in the relatedness of market Resources, but the gap of market Resources and the learning mechanism was not statistically significant. Through this study, I can draw a best conclusion that the inter-organizational knowledge transfer will be more effective when the relatedness and the gap of management resources and mechanisms is in optimal level. However, when it comes to market Resources, it can be inferred that the result could be the opposite because the partner country's market environment would be different.

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IOS 활용의 관계적 관점 분석 (Relationship Perspective Analysis for IOS Usage)

  • 한현수;최영진
    • 경영과학
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    • 제27권3호
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    • pp.87-98
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    • 2010
  • In this paper, we drew upon IMP group's Interaction model to investigate the contributing impact of Inter-organizational system (IOS) on performance through enhancing inter-organizational relationship. While most extant literature studied the contribution of IOS from transaction efficiency perspective, the relational aspect of IOS contribution on the supply chain was addressed only by a few researches. As such, we intended to fill this gap of the IOS research stream. The conceptual model was developed, with reference to process theory, to analyze how the relational perspective could be applicable to IOS impact on performance. With the 129 sample data collected at the firm level,structural equation model using the LISREL was employed to validate the proposed research model. The empirical results supported the hypotheses such as the extent of IOS usage positively influences the interaction between the firms, which thereby enhances the extent of inter-firm partnership and performance. The results help better understanding the strategic use of IOS from relationship perspective.

조직간 관계특성이 공급사슬 민첩성에 미치는 영향에 관한 연구: 공급업체 관점으로 (The Effects of Inter-Organizational Relationship Characteristics on Supply Chain Agility: From the Supplier Perspective)

  • 장활식;김재정
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권3호
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    • pp.187-214
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    • 2012
  • Supply chain management(SCM) helps firms in integrating their business by collaborating with other value chain partners to meet the unpredictable demand of the end user. Agility is the fundamental characteristic of a supply chain needed for survival in turbulent and volatile markets, which are becoming norms as product life cycles shorten and environmental forces create additional uncertainty resulting in higher risk in the supply chain management. Literature reviews reveals various factors that could affect the agility. The objective of this study is to derive interdependence, partnership, quality of information, joint problem solving, modelize the mutual influential relationship between them, and look into the influential relationship influencing the agility. To test the proposed model, we used a data set generated from survey. Date analysis was conducted using 122 respondents. We used structural equation model (SEM) implemented in partial least square(PLS). The results of this study can be summarized as follows. Interdependence had a significant impact on partnership. Partnership had a significant impact on quality of information and joint problem solving. Quality of information had a significant impact on joint problem solving. Quality of information and joint problem solving had a significant impact on agility. This study diagnoses that Inter-organizational relationship characteristics are important for supply chain agility. Inter-organizational relationship characteristics are considered as an essential factor for supply chain agility.

객체지향 다이어그램을 이용한 기업간 프로세스의 통합에 관한 실증적 연구 (An Empirical Study about the Impacts of Object-Oriented Diagrams On the Inter-Organizational Process Integration)

  • 남지원;김진우
    • 경영과학
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    • 제15권2호
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    • pp.109-124
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    • 1998
  • Recently, as the importance placed on the design phase of system development has increased, the use of diagrams to design the overall system before implementing the actual program code has seen a proportionate increase. This study focuses on the diverse diagrams depicting organizational processes when integrating multiple processes of individual organizations to form an Inter-Organizational System(IOS). In this study, we attempt to identify the critical representation features of process diagrams that enable the effective integration of Inter-Organizational processes. In particular, the effect of the mapping relationship between the representation features of different diagrams to be integrated was tested empirically in a laboratory setting. The experimental task consisted of integrating the processes of two organization based upon the given process diagrams. Actual business processes were selected from real world cases and process diagrams were formulated based upon existing object-oriented notation. An analysis of the errors committed by the subjects during the integration process indicated that the mapping relationship between the diagram features representing the respective organizational processes had a significant impact upon the final integration outcome. Based upon these results, the present study provides a guideline for process diagrams that are crucial to effective Inter-Organizational process implementation and maintenance.

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대형 유통업체 윤리적 리더십의 선행변수에 관한 연구 : 할인점과 공급업체 간 관계를 중심으로 (A Study on Antecedents of Ethical Leadership of Power Retailers, : Focusing on the Relationship between Discount Stores and Their Suppliers)

  • 김상덕
    • 한국유통학회지:유통연구
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    • 제17권3호
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    • pp.59-92
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    • 2012
  • 본 연구는 최근 인사조직 분야에서 집중적인 조명을 받고 있는 윤리적 리더십을 유통경로 연구에 적용함으로써, 그 동안 그 중요성에 비해 덜 조명되었던 유통경로 내 조직 간 리더십에 대한 이해를 증진시키고자 한다. 특히, 본 연구는 비교적 최근 밝혀지기 시작한 윤리적 리더십의 선행변수에 초점을 맞춤으로 유통경로의 구성원 간 관계에서 윤리적 리더십이 형성되기 위해서는 어떻게 해야 하는 지를 규명하고자 한다. 이를 위해 본 연구는 조직의 성격특성과 관계유지전략이라는 두 가지 이론적 차원의 변수들과 실무자들과의 심층면접을 통해 중요하게 언급된 공급업체 관리활동 변수들을 실증하였다. 국내 6대 할인점에 상품을 공급하는 공급업체 295개 사의 납품 담당자를 대상으로 설문조사를 실시하였고, PLS(Partial Least Square) 구조모형 분석을 통해 분석한 결과, 대형 할인점의 조직특성 중 양심이, 관계유지 전략 중 개방전략, 갈등관리전략, 사회망전략이, 공급업체 관리활동 중 교육훈련과 공정한 보상이 대형 할인점의 윤리적 리더십을 강화하는 것으로 나타났다. 반면, 대형 할인점의 정서적 불안정은 윤리적 리더십을 약화시켰고, 친절성과 보장전략, 조직간 커뮤니케이션은 윤리적 리더십에 유의적인 영향을 미치지 않았다.

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기업간 정보시스템이 공급사슬 파트너쉽 및 성과에 미치는 영향 분석 (Analysis of Interorganizational Systems Effect to Supply Chain Partnership and Performance)

  • 한현수;송영화;노지철
    • Journal of Information Technology Applications and Management
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    • 제13권2호
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    • pp.41-54
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    • 2006
  • In this paper, we investigate the inter-organizational information systems effect to supply chain partnerships, and subsequently to the performance. The conceptual model for the causal relationships among interorganizational systems usage, interaction, partnership, and supply chain performances has been developed. Theoretical framework is based on the partnership research in relationship marketing area, and the interaction model from IMP group. The questionnaires are designed to test the hypotheses of the conceptual model. The survey result supports our hypotheses that collaborative IT effects to increase the interaction between the firms, and interaction causes to enhance the partnership quality. Also, the level of partnership shows strong positive correlation with the supply chain performances. Despite the limitations of collected sample data size, our study reveals the fact that inter-organizational information systems contribute to supply chain performance through enhancing the interaction and partnership level between the supply chain partners. Our research result is distinct from the most extant literatures that investigated the firm's collaboration impact on interorganizational systems usage.

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파트너 관계특성과 조직간 정보시스템 가시성이 공급망 성과에 미치는 영향 (Effects of Inter-Organizational Partner's Relationship Characteristics and IOS Visibility on Supply Chain Performance)

  • 김문선
    • 한국전자거래학회지
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    • 제18권1호
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    • pp.13-31
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    • 2013
  • 본 논문은 최근 관심과 연구가 증가하고 있는 공급망 가시성을 더 잘 이해하기 위해 IOS 가시성과 공급망 성과에 대해, 그리고 IOS 가시성의 영향력에 대한 새로운 개념을 제안하였다. 그리고 이를 위해 기업간 협력에서 IOS의 핵심적 역할에 대해 고찰하였으며, 기업간 IOS 가시성의 선행요인과 결과요인을 살펴보았다. IOS 가시성의 결정인자를 자원종속이론(RDT)과 관계적 관점(RV)으로 구분하여 두 이론의 설명력 차이를 경험적으로 검증하였고, 공급망 협력을 구매자-공급자 관점 모두를 수용하여 종합적인 분석방법을 시도하였다. 또한 IOS 가시성을 측정하기 위한 도구를 개발하였고 그것을 실증적으로 확인하였다. 연구결과, IOS 가시성이 공급망 성과에 매우 중요한 결정요인이고, 공급망 참여자간 관계특성요인이 IOS 가시성의 유의미한 결정인자이며, 공급망 협력관계에서는 자원종속이론보다 관계적 관점이 설명력과 타당성이 더 우세함이 확인되었다.

공급체인 리더의 관계적 행동이 리더의 리더십과 팔로워의 재무성과에 미치는 영향: 리더 윤리성의 역할 (The Effects of Relational Behaviors on Supply Chain Leadership and Financial Performance: The Role of Leader Ethicality)

  • 김상덕
    • Asia Marketing Journal
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    • 제13권3호
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    • pp.183-208
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    • 2011
  • 기존의 리더십과 관련된 연구들은 대부분 조직 내부의 부하와 상사간 관계에 초점을 맞추고 있다. 이는 조직간 거래관계가 기업의 주요한 성패요인이 된 현시점에서 조직 간 리더십에 대한 연구의 필요성을 제기하는 현상이라 할 수 있다. 특히, 조직 간 거래관계가 분석의 초점인 공급체인 연구에서는 이러한 조직 간 리더십에 대한 연구가 더욱 필요하다 할 수 있다. 따라서 공급체인의 조직간 리더십을 연구하는 것은 매우 중요하다 할 수 있다. 하지만 기존 공급체인 리더십 관련 연구들은 두가지 중요한 문제점을 가지고 있다. 첫째, 대부분의 연구들이 공급체인 리더십과 성과 간의 관계에 초점을 맞추고 있다는 점이고, 둘째, 기존 공급체인 내 조직간 리더십 연구들은 리더십과 재무성과 간 관계를 거의 다루지 않았다는 점이다. 이에 본 연구는 공급체인 리더십의 선행변수를 발견하고, 리더십-성과 간 관계에 영향을 미칠 가능성이 있는 조절변수를 실증하였다. 특히, 본 연구에서 관심이 있는 공급체인 리더십의 선행변수는 최근 그 중요성이 강조되고 있는 관계적 행동 변수를, 리더십-성과 간 관계의 조절변수로는 리더의 윤리성을 검정하였다. 국내 5대 편의점에 상품을 공급하는 공급업체 납품담당자 217명을 대상으로 설문조사를 실시하였고, PLS(Partial Least Square) 분석방법을 통해 분석한 결과 대형 유통업체의 관계적 행동 중 교육훈련, 공정한 보상, 조직간 의사소통은 공급체인 리더십을 강화하였고, 공급체인 리더십은 공급업체의 재무성과를 강화하는 것으로 나타났다. 또한 대형 유통업체의 윤리성이 높은 경우 공급체인 리더십이 공급업체 재무성과를 더 강화시키는 것으로 나타났다. 반면 대형 유통업체의 관계적 행동 중 비전제시는 공급체인 리더십에 영향을 미치지 않았다.

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