• Title/Summary/Keyword: Integration Management Center

검색결과 227건 처리시간 0.025초

u-City의 도시통합운영센터 구축 연구 (A study of Integrated Management Center of u-City)

  • 유재덕;박홍태;신현식
    • 한국전자통신학회논문지
    • /
    • 제2권3호
    • /
    • pp.191-198
    • /
    • 2007
  • u-City에서 도시기능과 관리의 효율화를 위해 기존 정보화 인프라를 혁신시키고 도시 내에 발생하는 모든 업무를 실시간으로 대처하여 주거, 행정, 문화 등 도시의 기능에 맞는 서비스를 제공하고 하기위한 센터가 필요하다. 도시의 통신망, 교통망, 시설물 등으로부터 도시정보를 수신하고 이를 통합적으로 분석하여 도시를 효과적으로 운영, 관리하고 거주민이나 관련 기관에 분석된 도시정보를 실시간으로 제공 해 주는 곳의 시설물 및 형태를 도시통합운영(관제)센터라 한다. 도시통합운영센터에서 서비스는 통합관제 플랫폼을 바탕으로 단위 서비스 간의 통합에서부터 도시를 구성하는 조직 사이의 수직적 통합과 각각의 계층에 놓인 서비스 사이의 수평적 통합으로 구성할 수 있다. 본고에서는 u-City 통합운영센터 플랫폼 및 구축방안에 대하여 알아보고 통합운영센터의 성공 방안에 대해 제언하였다.

  • PDF

서울지역 건강가정·다문화가족지원센터 종사자의 통합서비스 운영 경험 (Employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul)

  • 손서희;김미영
    • 가족자원경영과 정책
    • /
    • 제23권4호
    • /
    • pp.1-21
    • /
    • 2019
  • The purpose of this study was to explore employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul. In-depth interviews were conducted with seven employees, including managers and heads of Healthy Family and Multicultural Family Support Centers. The interviews identified three themes: the direction of integrated service, the characteristics of the integration process, and the challenges of integrated service. For the direction of integrated service, the participants identified the integration center as a professional family services organization that provided customized services for different types of families. During the integration process, employees found it difficult to provide integrated services because few guidelines existed on operating an integration center that provided services to families with different characteristics and needs. However, they also explained positive aspects of integration, such as strengthening the business's capacity by expanding the organization. To improve integrated service, employees emphasized the expertise and appropriateness of the family services over the efficiency of the integration centers. They also stressed expansion as a role of a professional family services organization. These findings suggested that establishing a clear direction for integrated service as well as the roles of administrative support agencies is important for activating integrated services.

CTI를 이용한 콜센터 시스템 개발 : 대리운전 시스템 (Development of a Call Center System using CTI : A Proxy Driving System)

  • 박상성;정원교;신영근;장동식
    • 산업공학
    • /
    • 제20권3호
    • /
    • pp.309-314
    • /
    • 2007
  • By an explosive increase of proxy driving, customers require the quick and correct services of call center. But because most call centers have an unsystematic management system, grievance of customers is continually increasing. To solve these problem, we constructed a call center system of proxy driving that is based on CTI (Computer Telephony Integration) in this paper. The proposed system is constructed using CID (Caller Identify Display) terminal, SMS (Short Message Service) and call center management program etc. Customer service level could be improved through efficient customer management by using the proposed system. Also it could be convenient and easy to implement customer management, order management, staff management, SMS and settlement of accounts.

가족정책 전달체계 통합 논의에 대한 제언 (Policy Suggestions for an Integration of the Family Policy Service Delivery Systems)

  • 송혜림;박정윤;진미정;정지영
    • 가족자원경영과 정책
    • /
    • 제19권1호
    • /
    • pp.49-71
    • /
    • 2015
  • The purpose of this study is to make suggestions for the ongoing process of an integration of the Healthy Families Center and the Center for Multicultural Families. Based on previous studies and interview data from nine service workers at the two institutions, we make the following suggestions. First, a systematic analysis tool should be developed in order to evaluate the effects of the integration initiative with reliability and validity. Second, empirical data should be collected from the users after the integration of the two institutions and be used to promote their satisfaction. Third, a specific preparation should be made to enhance the integration process of the service workers. Fourth, the integration should be considered in the context of the community and networks. Finally, further studies are needed to understand how the integration influence family policy and social policy in larger contexts.

농촌용수 통합관리체계 구축을 위한 정보화 계획 수립 (Establishment of Informatization Plan for the Construction of Integrated Management System of Agricultural Water)

  • 최현성;안세희
    • 한국농공학회논문집
    • /
    • 제59권5호
    • /
    • pp.61-72
    • /
    • 2017
  • The purpose of this study is to establish an integrated management system for the efficient management of rural water, to improve current problems, and to lay the foundations for active use of rural water information. We proposed a plan for informatization with a focus on establishing a database that can be used to provide customized services to users by applying advanced IT technology and to strengthen the management system of cities and counties with poor information. Data linkage and integration, user service development and integration system, application of IT technology, advanced decision support for rural water management, strengthening of city and county management system And the details of the implementation of the key project were presented.

Technology forecasting from the perspective of integration of technologies: Drone technology

  • Jinho, Kim;Jaiill, Lee;Eunyoung, Yang;Seokjoong, Kang
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • 제17권1호
    • /
    • pp.31-50
    • /
    • 2023
  • In the midst of dynamic industrial changes, companies need data analysis considering the effects of integration of various technologies in order to establish innovative R & D strategies. However, the existing technology forecasting model evaluates individual technologies without considering relationship among them. To improve this problem, this study suggests a new methodology reflecting the integration of technologies. In the study, a technology forecasting indicator was developed using the technology integration index based on social network analysis. In order to verify the validity of the proposed methodology, 'drone task performance technology' based on patent data was applied to the research model. This study aimed to establish a theoretical basis to design a research model that reflects the degree of integration of technologies when conducting technology forecasting research. In addition, this study is meaningful in that it quantitatively verified the proposed methodology using actual patent data.

결혼이민자가족을 위한 통합지원 패러다임 모색에 대한 탐색적 연구 -동대문구 결혼이민자가족지원센터를 중심으로- (A Exploratory Study of Integration-Support Paradigm for Transnational Marriage and Family: Focused on the Dongdaemun-gu Transnational Marriage and Family Support Center)

  • 오윤자
    • 가족자원경영과 정책
    • /
    • 제11권4호
    • /
    • pp.73-92
    • /
    • 2007
  • This study explored the integration-support paradigm for transnational marriages and families as a well-grounded service model supporting a transnational family of immigrants in Korea at a time when Korean society showed increased interest in interracial marriages. The research mainly focused on the Dongdaemun-gu Transnational Marriage and Family Support Center, utilizing the relative actual practice at the center and the secondary data of previous studies. The findings were as follows: The integration-support paradigm for transnational marriage and family comprised of the following elements : the institutionalization of welfare and medical services; the systematization of legal institution and execution the settlement of mid- and long-term policies and the practical programs of the government proper approaches to the formation of a healthy marital couple and family relations; total services related to rearing and educating children properly including education cost support to family incomehousing for the stabilization of family life support for socio-cultural exchanges within the family : as well as the radical conversion of social recognition of a transnational family. This paradigm is expected to be a well-grounded service for the integration-support of transnational families.

  • PDF

Efficiency of Innovative Development Management: Interstate Assessment of the Economic Competitiveness in the Context of European Integration and Economic Security

  • Khodakivska, Olga;Ramos, Olena Ribeiro;Nechyporenko, Oleksandr;Tsiutsiupa, Svitlana;Krasnoshtan, Olexander;Mayovets, Yaryna
    • International Journal of Computer Science & Network Security
    • /
    • 제21권11호
    • /
    • pp.67-72
    • /
    • 2021
  • The article identifies areas for effective management of innovative development. The competitiveness of the economy in the context of European integration and economic security is assessed. The level of innovative economy of some countries of the world is analyzed. The issue of attracting foreign investors to stimulate innovative production in Ukraine is raised. It is identified the need for the formation of an updated state policy capable of providing innovative development and improving the competitive position of the state in international rankings. Emphasis is placed on the need to form a critical mass of managers-civil servants capable of developing, implementing and monitoring the policy of innovative development of entrepreneurship.

다문화가정의 가정생활문화 통합의 지향성 (Directivity of Integration of Multi-Cultural Family's Family Life Culture)

  • 차성란
    • 가족자원경영과 정책
    • /
    • 제13권3호
    • /
    • pp.85-101
    • /
    • 2009
  • The Multi-cultural Family Support Center provides various educational programs and services for multi-cultural families. However, there are controversies regarding integration and assimilation, ethnic identity and ethnocentrism, and state-sponsored multi-culturalism. From the home economist's perspective, it was necessary to explore the direction of integration of family life culture in the multi-cultural society. This study concluded that there is a necessity to accept foreign culture and create a new culture while still maintaining their and our own cultural identity respectively. For this purpose, integration and assimilation must progress side by side to maintain the cultural identity and stability of multi-cultural families. But, women migrants are to adapt in their everyday life, they need to attend a Korean-language course and take part in a traditional Korean culture program such as having an assimilational characteristics. Also for the happiness of multi-cultural families ultimately not for the confronted problems, it requires sometimes education of changing migrants' own traditional customs and life culture partly. In this sense, educational and cultural programs held by Multi-Cultural Family Support Center are meaningful and their importance in adapting into everyday life must be recognised by all of us.

  • PDF

가족복지전달체계 통합을 위한 기초연구 : 건강가정지원센터와 다문화가족지원센터를 중심으로 (The Basic Study of Integration for Family Welfare Delivery System : Focused on Healthy Family Support Centers and Multicultural Family Support Centers)

  • 이승미;송혜림;라휘문;박정윤
    • 가정과삶의질연구
    • /
    • 제30권5호
    • /
    • pp.1-15
    • /
    • 2012
  • The purpose of this study is various discussion and alternatives focusing on integration of center for enhancing family policy delivery system and family support service the long term. The subject is managers who work at Healthy Family Support centers and Multicultural Family Centers. And they are responded non-structural questionnaire. The results were follows: First, 82.4% respondents of healthy support center and 50% respondents were in favor of integration. Second, reason of integration are conformance for social integration, the efficiency of center operations, the adequacy of program for various family, doing program with the goal of both centers of the similarity, complementary, and user convenience, prevent duplication and missing of services and so on, If the amount charged against the project of the center dissimilarity of institutions, including the operating direction was different. Third, the Center for the meaning of integration are name, organization, reorganization or consolidation of functions, was regarded as entrusted to corporate consolidation. Fourth, the consolidation that occurs during problem solving to ensure the succession of budgeting and human resources and program alternative for dressing up, commissioning center was the difference as problem solving.