• Title/Summary/Keyword: Institutions Quality

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Functional Requirements to Increase Acceptance of M-Learning Applications among University Students in the Kingdom of Saudi Arabia (KSA)

  • Badwelan, Alaa;Bahaddad, Adel A.
    • International Journal of Computer Science & Network Security
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    • v.21 no.2
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    • pp.21-39
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    • 2021
  • The acceptance of smartphone applications in the learning field is one of the most significant challenges for higher education institutions in Saudi Arabia. These institutions serve large and varied sectors of society and have a tremendous impact on the knowledge gained by student segments at various ages. M-learning is of great importance because it provides access to learning through a wide range of mobile networks and allows students to learn at any time and in any place. There is a lack of quality requirements for M-learning applications in Saudi societies partly because of mandates for high levels of privacy and gender segregation in education (Garg, 2013; Sarrab et al., 2014). According to the Saudi Arabian education ministry policy, gender segregation in education reflects the country's religious and traditional values (Ministry of Education, 2013, No. 155). The opportunity of many applications would help the Saudi target audience more easily accept M-learning applications and expand their knowledge while maintaining government policy related to religious values and gender segregation in the educational environment. In addition, students can share information through the online framework without breaking religious restrictions. This study uses a quantitative perspective to focus on defining the technical aspects and learning requirements for distributing knowledge among students within the digital environment. Additionally, the framework of the unified theory of acceptance and use of technology (UTAUT) is used to modify new constructs, called application quality requirements, that consist of quality requirements for systems, information, and interfaces.

A Study on Social Support and the Quality of Life in the Elderly(The comparative analysis between home residents and institution residents) (노인의 사회적 지지와 삶의 질에 관한 연구 -일반가정노인과 양로원노인을 대상으로-)

  • 채수원;오경옥
    • Journal of Korean Academy of Nursing
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    • v.22 no.4
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    • pp.552-568
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    • 1992
  • Recent improvements in the standard of living, national income and medical care, and a decline in the infant death rate which have occurred related to economic growth and modernization, have led to a longer average life-span and a higher ratio of elderly people in the total population, Therefore, not only in the field of nursing science, but also in the field of many other discipline, issues concerning the elderly have been given increasing interest. A great deal of effort has been spent on increasing the quality of life for elderly people. This study was conducted to analyze the correlation between social support and quality of life. The sample consisted of III subjects residing at home and 107 subjects residing in institutions all of whom were over 65 years of age. The data collection period was from October 23, 1990 to January 26, 1991. Social support was measured using the Norbeck social Support Questionnaire developed by Norbeck, translated by Oh, Ka Sil and quality of life was measured using the QOL scale developed by No, You Ja. Data were analyzed using pereentages, t-test, Pearson Correlation Coefficient and ANOVA. The results of this study are as follows : 1. There was a statistically signifivant difference in the level of social support between the two groups (t=-8.83, p<.001), The elderly at home reported a much higher level of social support. 2. There was a statistically significant difference in the level of QOL between the two groups (t=-5.77, p<.001) . The elderly at home reported a much more positive quality of life. 3. There was a positive correlation between social support and QOL for the elderly at home ard it was statistically significant (r=.32, p<.001). 4. There was a postitive collealtion between social support and QOL for the elderly in institutions and it was also statistically significant (r=.19, p<.05). 5. The relationship between the general characteristics of the elderly at home and the variables of social support and of QOL were as follows ; 1) according to sex(t=10.57, p<.01) and the number of offspring(F=6.19, p<.01), there was a statistically significant difference in social support. 2) according to amount of Pocket money, there was a statistically significant difference in QOL(F=2.98, p<.05). 6. The relationship between the general characteristics of the elderly in institutions and the two variables were as follows ; 1) according to sex(t=6.24, p<.05), the number of offspring(F=6.16, p<.001) and religion (F=2.58, p<.05), there was a statistically significant difference in social support. 2) according to religion, there was a statistically significant difference in QOL(F=2.90, p<.05). In conclusion, it can be said that social support is an important variable related to QOL in the elderly and that social support levels are higher for the elderly residing at home. Therefore, more specific and objective approaches and efforts are needed to effectively use resources to maintain the elderly at home and to enhance social support available to the elderly in institutions and thereby increase QOL regardless of residence.

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Study on the Experience of Unbelief in the Process of Providing Home Visiting Care Service: Focusing on the perspective of the Facility Director (재가방문요양 서비스 제공과정에서 겪는 불신경험에 관한 연구: 시설운영자 관점을 중심으로)

  • Jun-Suk Kim;Ji-Hye Kim;Jung-Mi Kim;Mi-Young Park;Byung Woo Lim
    • Journal of Industrial Convergence
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    • v.21 no.10
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    • pp.65-80
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    • 2023
  • Through inductive content analysis, this study sought to examine the crisis experienced by the institution, the quality of service, and the distrust of the system and institution based on the experience of distrust in the home-visiting care service of bbeneficiary and guardians. FGI was conducted on five managers of institutions that provide home-visiting care services. As a result, the central phenomenon was found: deterioration of service quality, distrust of systems and institutions, and difficulties in opera-ting long-term care institutions. In order to improve the quality of home-visited care services and build trust in care workers and institutions, first, home-based associations or operating corporations should develop new education program plans and manuals to strengthen the capabilities of care workers and social workers. Second, the NHIS's monitoring system and the professional management system of care workers should be established. Third, it is necessary to improve awareness of the role, expertise, and rights of care workers, and fourth, improvement measures are required to reduce the turnover rate of care workers, which is the cause of the deterioration of the quality of long-term care services.

Quality Improvement Priorities for Cosmetic Medical Service Using Kano Model and Potential Customer Satisfaction Improvement Index (Kano 모델 및 잠재적 고객만족 개선 지수를 이용한 미용성형의료서비스 품질 개선 우선순위)

  • Park, Youyoung;Jung, Hunsik
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.3
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    • pp.176-183
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    • 2019
  • The environmental changes in the Korean cosmetic medical service industry in the $21^{st}$ century are forming intense competition among medical institutions due to the quantitative expansion of its market. For stable growth of the cosmetic medical service industry, continuous quality improvement is necessary based on empirical research on the quality of cosmetic medical services rather than external expansion. The purpose of this study is to classify the quality attributes of cosmetic medical service using Kano model and to derive the degree of satisfaction and dissatisfaction of each quality attributes through Customer Satisfaction Coefficient (CSC). Through this, the study identified strategic priorities and suggested specific step-by-step approaches and quality improvement priorities that can increase customer satisfaction using the Potential Customer Satisfaction Improvement Index (PCSI Index). Based on SERVPERF, this study used measurement tools consisting of five dimensions : tangibles, reliability, responsiveness, assurance, and empathy. In addition, it was used of measurement items reconstructed into positive, negative, and satisfaction questions for Kano model analysis, CSC analysis, and PCSI Index analysis. A total of 300 medical consumers who experienced cosmetic medical services for the past one year in medical institutions such as plastic surgery and dermatology were collected with convenient sampling. As a result, urgent items for improving the quality of service using the PCSI Index, 'Consideration for customer benefits' in empathy category was followed by 'Immediate help' and 'Sincere response' in responsiveness category, and 'Understanding customer needs' in empathy category, respectively. That is, it is required to improve human service quality attributes such as empathy and responsiveness rather than physical service quality attributes. This study contributes practically in that it provides specific and discriminatory approaches to improve customer satisfaction on cosmetic medical service quality and suggests improvement priorities.

Adopting a National Innovation Approach for Agro-Sustainability : A Case Study

  • Sankat, Clement K.;Pun, Kit F.;Motilal, Cavelle B.
    • International Journal of Quality Innovation
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    • v.7 no.3
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    • pp.98-106
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    • 2006
  • Nowadays, agro-firms are confronted with competition from global suppliers in both domestic and export markets. Such competition in sustainable agro-operations is expected to intensify. The survival of these firms in developing countries urgently requires a significant transformation to be competitive. This paper discusses the rationale of adopting a national innovation (NI) approach from an industry-wide perspective. In order to attain sustainable agro-operations in developing countries, the approach stresses appropriate scientific and technological applications and effective linkages of technology transfer via the network between public and private institutions, universities and other research institutions. Central to this approach is the development of the agro-industrial sector whereby agri-chains are formed. An illustrated case of the NI approach is presented with respect to a small island developing state, the Republic of Trinidad and Tobago.

Analysis of Clinical Nutrition Management Performance and Importance of Clinical Nutritionists According to the Accreditation of Mental Medical Institutions (정신의료기관 인증여부에 따른 임상영양사의 임상영양 관리업무 수행도와 중요도 분석)

  • Kim, Song-Hee;Jeong, Yong-Ju
    • Quality Improvement in Health Care
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    • v.25 no.2
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    • pp.56-72
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    • 2019
  • Purpose: The purpose of this study was to determine the factors that influence the performance and importance of clinical nutritionists. Methods: Ninety-nine nutritionists working in mental health institutions were assessed. Results: Factors affecting the performance of clinical nutritionists in certified hospitals were shown to have a significant positive effect on the description of treatment diet, status of clinical nutrition management, and presence of a nutrition counselor. The factors affecting importance were the number of permission beds and total work experience. Conclusions: In order to improve the accreditation system of mental hospitals, it is necessary to expand the scope of this study to include hospitals with fewer beds, and clinical nutrition management should be mandatory.

A Study on the Curriculum Design Engine using a SES/DEVS (SES/DEVS 방법론을 이용한 커리큘럼 엔진 연구)

  • Han, Young-Shin
    • Journal of Engineering Education Research
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    • v.16 no.5
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    • pp.18-23
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    • 2013
  • A curriculum is a measure of how high level of knowledge is educated to students affiliated to university institutions, and is used as an indicator evaluating usefulness of the university institutions. For this reason, Designing and assessing curricula is a critical to high education institutions. However, in the case of development and quality assessment of a curriculum with a traditional way, finding a right curriculum which a designer intends is a time consuming and error-prone process. Therefore, in order to improve these problems, we propose the curriculum design engine using SES (System Entity Structure) / DEVS (Discrete Event System Specification) Framework in this paper. The SES describes all possible combination of curricula for students. The DEVS framework provides a simulation environment for models created from the SES by the students. The proposed engine will show appropriate curricula for students after a simulator appropriately filters students' requirement, according to conditions.

Information Technologies in Higher Education Institutions: Experience of Leading Countries of the World

  • Bachynska, Nadiia;Novalska, Tetiana;Kuchnarov, Valerii;Kasian, Vladyslav;Salata, Halyna;Larysa, Grinberg
    • International Journal of Computer Science & Network Security
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    • v.21 no.4
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    • pp.47-51
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    • 2021
  • The article analyzes and studies that pedagogical design of the educational process using information and communication technologies in educational institutions of higher education based on the development of a model and methodology personalization of training will improve the quality of the educational process at the university and solve the identified contradiction. A qualitative analysis of foreign countries in the possibility of using information and communication technologies in educational institutions of higher education is carried out.

경상북도내 고등교육기관 도서관실태조사 및 분석

  • 김남석;최달현
    • Journal of Korean Library and Information Science Society
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    • v.1
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    • pp.69-87
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    • 1974
  • As a part of the status report of all the libraries of Gyeong Buk Province, the libraries of the higher educational institutions in the province were first examined in this study. The following methods were employed for this investigation: 1) questionnaires were sent to the libraries to gather necessary data and 2) the library standards as set by the government were applied for the analysis of the data and other related statistical studies and reports were consulted. Eighteen libraries in the 22 higher educational institutions in the province were examined as of August 1974. For the convenience of the study, the 18 libraries were classified into the following four categories: four-year college library, two-year normal school library, two-year junior college library, and three-year nursing school library. Paul Buck contends that the library is the center of academic life and that the quality higher education is not possible without a quality library. This is so because all the research activities have to be supported by good library facilities. Moreover it is difficult to justify the raison d'etre of an academic community if there is no active research activities in it. If the proposition is accepted that the library plays one of the most important roles in research and that research is one of the most important aspects of an academic community, it cannot be helped but observe that the role the libraries in the province play today is irregular and is far from the educational ideals the higher educational institutions envisage. The present study revealed that there was not a single library in the province which could truly support the research and classroom activities of the higher educational institutions. The college and the normal school libraries, nonetheless, had some facilities to be analyzed. The nursing school and the junior college libraries unfortunately had virtually nothing. It is hoped on the basis of the present study that the libraries should reorganize themselves and look for new directions for active support of research activities.

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A Study on the Effect of Relationship Benefits on Customer Value, Customer Satisfaction and Loyalty - For Parents Using Early Childhood Education Institutions (관계 혜택이 고객 충성도에 미치는 영향에 관한 연구 - 영유아 교육기관을 이용하는 학부모를 대상으로)

  • Kim, Eun Joung;Park, Jong Woo
    • Journal of Korean Society for Quality Management
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    • v.50 no.2
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    • pp.235-250
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    • 2022
  • Purpose: The main purpose of this study was to explore the factors that can increase parental loyalty from the perspective of management marketing in order to acquire information on strategies related to early childhood education institutions. Methods: For this purpose, frequency analysis, reliability and validity analysis, correlation analysis, hypothesis testing, and mediating effect analysis were performed using SPSS 22.0. Results: As a result of this study, first, among the sub-factors of relationship benefits, economic benefits, psychological benefits, and customerization benefits were found to have a significant influence on customer value. Second, among the sub-factors of relationship benefits, economic benefits, psychological benefits, and customerization benefits were found to have a significant effect on customer satisfaction. Third, customer value was found to have a significant effect on customer satisfaction. Fourth, customer value was found to have a significant effect on loyalty. Fifth, customer satisfaction was found to have a significant effect on loyalty. Conclusion: The results of this study suggest the necessity and importance of forming a relationship that considers the psychological aspect, economic aspect, and customerization aspect in the relationship with parents who use early childhood education institutions. This study sets the relational benefit as an independent variable among the variables of management marketing as a factor that affects loyalty, identifies the relationship between the variables through customer value and customer satisfaction, and intends to use it as basic data for qualitative improvement of educational institutions for infants and toddlers.