• 한국식생활문화학회지
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• 제36권6호
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• pp.542-554
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• 2021

Institutional foodservice is a type of meal provided to workers in industry and affects the health and psychological wellbeing of workers and productivity. Thus, research on customer satisfaction with institutional foodservice is important. In addition to food industry and food culture developments, the requirements of institutional foodservice customers are diversifying due to COVID-19. Therefore, the purpose of this study was to identify factors that affect customer satisfaction with institutional foodservice using a user-based approach. In this study, the quality of institutional foodservice was defined using customer satisfaction or dissatisfaction, and by using in-depth interview and open coding (a qualitative research method), we derived qualities of institutional foodservice from the user's perspective and compared these with those of previous studies. This study is meaningful as the quality of institutional foodservice was analyzed using a user-based approach, in-depth interview, and open coding and compares results with those of previous studies.

• 보건행정학회지
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• 제19권4호
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• pp.78-97
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• 2009

This study examined the factors related to family caregiver satisfaction with institutional care services for beneficiaries under the Public Long-Term Care Insurance(PLTCI) system. Determining what contributes to family caregiver satisfaction is a critical step toward implementing effective quality improvement strategies. A national cross-sectional descriptive survey was conducted from November to December 2008, using proportionate quota sampling based on the location and level of Long-Term Care of the beneficiaries. Total 1,745 family caregivers wrote informed consents and 733 (response rate 42%) completed questionnaires, which included caregiver characteristics, organizational resources, primary objective and subjective stressors, perceived quality of services, and family caregiver satisfaction. Family caregivers were satisfied overall with institutional care. In multiple regression analysis, there was a statistically significant difference in degree of family caregiver satisfaction according to caregiver characteristics(relationship to beneficiary), primary objective stressors (insurance type of beneficiary), perceived quality of services(respect to family caregivers' idea, ADL support, expertness of staff, careful concern of staff, fulfillment of client's requests, and safety of institution's environment). In public long-term care, satisfaction efforts are in an early stage of development. This study is meaningful as the first attempt to measure family caregiver satisfaction with institutional care for beneficiaries under the PLTCI system, and to identify factors affecting the satisfaction. Among the identified factors, the policy makers, the insurer, and the providers need to pay attention to perceived quality of services, in particular, to improve customer satisfaction. Our findings can provide quality care improvement initiatives in the public long-term care setting.

• 가족자원경영과 정책
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• 제4권2호
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• pp.1-15
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• 2000

The purpose of this study is to suggest the way to improve the life satisfaction of the aged in the institutional household by examing some of factors such as individual, social support and facility that influence their life satisfaction. In the view of statistical results, the level of their life satisfaction is influenced by individual, social support and facility related to factors. First, the level of the aged’s life satisfaction is high when the person has spouse who lives together, has many children, presumes oneself as in healthy and has high-satisfaction of religion. Second, the level of the aged’s life satisfaction is high when the person has good relationship with friends in institutional household and one’s children. And the person whose relative call her or him frequently and she or he is proud of one’s being in institutional household has high-satisfaction of one’s life. Third, the level of the aged’s life satisfaction is high when the person satisfies the quality of food-services and housing services. Finally, the results of in-depth interview show that the person who has financial power, a certain of hobby and one’s role has high-satisfaction of one’s life

• 대한가정학회지
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• 제44권10호
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• pp.1-8
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• 2006

This study examined effects of emotional intelligence and satisfaction of school life on the social competence of institutional children. Data were collected from institutional children of 300 10-12 year old and questionnaire measures were employed. Data were analyzed by t-test, pearson's correlation and multiple regression analyses. Relationships were found between emotional intelligence and social competence as well as satisfaction of school life and social competence. Components of emotional intelligence and satisfaction of school life that predicted social competence were emotional facilitation of thinking and personal relationship between friends. Degree of personal relationship between friends was the most powerful predictor of institutional children's social competence.

• 한국콘텐츠학회논문지
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• 제21권8호
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• pp.213-220
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• 2021

본 연구는 대학생의 대학 몰입에 영향을 주는 요인을 파악하여 재학생들의 대학 몰입을 높이기 위한 방안 모색의 기초자료를 마련하는 데에 목적이 있다. 자료 수집은 2020년 11월 19일부터 11월 26일까지 온라인 설문으로 진행하였고, 연구대상자는 경남 창원 소재의 C대학교 220명을 대상으로 하였다. 분석결과, 대학 몰입은 평균 3.30점이었고, 대학생활만족도는 평균 3.62점. 대학풍토는 평균 3.39점, 비교과프로그램만족도는 평균 3.48점으로 비교적 높게 나타났다. 대학 몰입은 대학생활만족도, 대학풍토, 비교과프로그램만족도와 순상관관계가 있었다(p<.001). 대상자의 대학 몰입에 가장 영향을 미치는 요인은 대학생활만족도였으며 그 다음으로 비교과프로그램만족도, 대학풍토 순이었다. 이 결과는 대학 몰입이 소속 전공 및 대학생활만족도, 대학풍토, 비교과프로그램만족도에 영향을 받으며, 특히 대학생활만족도의 영향력이 상대적으로 높아 대학 몰입을 높이기 위한 대학 차원의 노력이 필요함을 시사한다.

• 정보관리학회지
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• 제30권1호
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• pp.93-109
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• 2013

본 연구에서는 기관 레포지터리의 운영을 활성화시키기 위한 품질관리 요인들을 추출하고 그 중에서 유의미한 영향을 미치는 핵심 품질 관리 요인을 재추출하였다. 그리고 핵심 품질 관리 요인의 개선안을 반영한 운영모형을 개발하여 이용자에게 미치는 효과를 파악하였다. 개발된 기관 레포지터리 운영모형과 시스템 전반에 대한 만족도를 검증한 결과 일반 이용자보다 사서의 만족도가 더 높게 나타났다. 국내 대학은 저작자의 셀프 아카이빙 제출 방식보다는 사서의 대행 제출 방식을 선호하고 있다. 따라서 본 연구에서 개발된 운영 모형을 기반으로 국내 대학도서관의 사서를 중심으로 한 기관 레포지터리 운영 활성화가 촉진될 수 있을 것이다.

• Journal of Information Technology Applications and Management
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• 제15권3호
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• pp.275-286
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• 2008

Employing a sample of 126 suppliers in Korean electronic industry, this research examined the effects of institutional environment, social capital and strategic importance in manufacturer-supplier relationships on knowledge sharing. Building on the relational view and knowledge-based theories, this study proposed that these factors facilitate knowledge sharing in manufacturer-supplier relationships and that knowledge mediates satisfaction between manufacturer-supplier relationships for competitive advantage. Results indicate that institutional environment, social capital and strategic importance in manufacturer-supplier relationships are indeed associated with greater knowledge sharing. Inter-firm satisfaction is, in turn, positively associated with knowledge sharing for competitive advantage through technical support, financial support, competence increasing. Further, results provide evidence that knowledge sharing plays a mediating role between institutional environment, social capital, strategic importance and inter-firm satisfaction.

• 산경연구논집
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• 제14권1호
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• pp.39-47
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• 2023

Purpose: This research aims at determining institutional commitment impact and how it influences job satisfaction. It aims at bridging the gap in research on the study topic. Its major focus is on work content and institutional commitment as the main variables and how they impact companies and employees. Research design, data and methodology: The current research has chosen the literature content approach and it is a reporting guideline for methodical assessments. It offers a consistent approach for conducting and reporting these types of studies, which can help to improve the quality and transparency. Results: The finding of the current research has showed that workers in social companies need jobs with higher values and responsibilities, company policy, among other factors. Workers' organization commitment towards social enterprise for improving workers' job satisfaction factors will include affective commitment, continuous commitment, normative commitment, and the commitment profile of the organization. Conclusions: This research finally insists that the findings of the current research would aid in enhancing employee knowledge and understanding of work satisfaction, as well as the essence of institutional commitment. Most employees lack adequate knowledge of the implications of job satisfaction not forgetting their personal needs as indicated in the individual need model.

• 가정과삶의질연구
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• 제22권6호
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• pp.99-109
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• 2004

This study investigated the motivation of the institutional elderly to participate in the leisure programs the participation motivation and their leisure life satisfaction. A survey questionnaire was administered to 265 elderly in an institution for the elderly. The data was analyzed using frequency analysis, factor analysis, and regression analysis. Major findings are as follows: First, the motivation to participate in leisure programs on the part of the institutionalized elderly tended to be more external than internal. Second, regression analysis indicated that the main internal factors that affected participation were health condition, interaction with roommate, gender. education level, and interaction with institution's staff. The major external factors that affected the participation were health condition, interaction with colleagues, gender, and education level. Finally, the results of the regression analysis indicated that the main internal factors that affected the leisure life satisfaction were, intrinsic motivation to participate in leisure programs, interaction with their roommate, gender, and education level.

• 한국식품영양학회지
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• 제21권4호
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• pp.553-561
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• 2008

This study attempted to investigate the effect of foodservice quality perception on residence satisfaction of silver town residents. Through an extensive literature review, the questionnaire was developed and distributed to senior residents in 'A' silver town located in Gyeonggi-Do. Out of 254 questionnaires administered, a total of 212 completed questionnaires were returned, yielding a response rate of 83.5%. The results showed that there was a meaningful correlation between perception on foodservice quality and residence satisfaction. Among foodservice quality factors, reliability and comfort were the most important factors affecting residence satisfaction. Considering the effect of reliability and comfort factors on residence satisfaction, it is important to make a strategy to build up these factors in foodservice operation of silver town.