• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.4
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• pp.159-173
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• 2004

Instant Messenger is a communication tool which allows instant real-time connection between parties through Internet Compared to the most popular Internet communication tool. email. the messenger allows people to check network presence of other parties and to connect in real time among multiple parties. Mostly due to the convenience it provides. use of instant messengers has increased tremendously not only for personal purpose but also for business purpose. However. firms are agonizing about the real impact of instant messenger usage among employees. whether the impact is positive or negative in terms of the productivity, Applying the theory of reasoned action (TRA) and technology acceptance model (TAM). this study sets UP perceived ease of use. perceived usefulness and cultural orientation of individuals as antecedents of adoption and use of the messenger application, Also. the impacts of messenger usage are measured as task productivity and intimacy among colleagues. This study presents several findings about the instant messenger, First. perceived ease of use. and usefulness play important roles in raising the adoption level of instant messenger. Also. culture propensity also maintains strong influence towards the actual usage of the messenger. Among cultural variables. innovativeness, supportiveness and outcome orientation reveal strong positive impacts on adoption and use of the messenger. On the dependent side. use of instant messenger seems to have a strong direct impact on task productivity as well as indirect impact through intimacy. Implications are discussed.

• The Journal of Information Systems
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• v.23 no.3
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• pp.25-46
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• 2014

As the use of smartphone has rapidly spread into the current society, the mobile instant messenger applications such as Kakaotalk, Tiktok, and Line have become an indispensable part of our daily lives. While, the mobile instant messenger has brought us many positive changes, social problems stemming from the dependency on the mobile instant messenger has been occurred. The dependency of the mobile instant messenger can negatively affect daily lives and lead to stress or addiction. Therefore, it is very important to examine how we can prevent such dependency and addiction. In this respect, the purpose of this study is to investigate determinants impacting on the mobile instant messenger dependency, barrier of living, and intention to digital break. The statistical analysis of survey results shows that enjoyment, identity, relationship commitment, critical mass and ease of use are significantly related to mobile instant messenger dependency, while media richness is not significantly related. Mobile instant messenger dependency have a positive effect on barrier of living, which then has a positive effect on digital break. Lastly, the moderating effect of perceived risk is significant. This research suggests theoretical and business implications to prevent mobile instant messenger dependency.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.33 no.2
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• pp.133-139
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• 2010

PC camera-based instant messenger have problems of video image break/delay and noise. The reason is caused by a composed problem that PC Camera is belong to the connected PC and operating in the PC. This research suggests an instant messenger that uses network camera connected to LAN instead of PC camera. Therefore, the instant messenger has a component that the camera is separated from PC. This research designs sequence diagram, video calls flow chart, and graphic user interface of the instant messenger. The instant messenger based on network camera provides high quality video calls service and makes it possible to call from a special remote site with real-time video image.

• Journal of Korea Society of Digital Industry and Information Management
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• v.11 no.3
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• pp.159-177
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• 2015

As smart phones become more common nowadays, mobile instant messengers such as kakao talk and line are used as essential communication tools exchanging information between individuals. Also, the mobile instant messengers extend their use to business area beyond communication between individuals. This study is on how factors of mobile instant messenger such as perceived security, perceived privacy, perceived enjoyment and perceived interactivity affect business continual usage intention through perceived usefulness. The proposed model is based on Expectation-Confirmation Theory of Oliver and Technology Acceptance Mode of Bhattacherjee. For an analysis, 159 survey responses were collected from the office workers in Seoul and nearby cities, having experiences of mobile instant messengers. To validate the proposed research model, PLS analysis is performed with the valid 154 questionnaires. The path analysis results are as follows. First, perceived security has a positive effect on expectation-confirmation. Second, perceived enjoyment has a positive effect on perceived usefulness. Third, perceived interactivity has a positive effect on both perceived usefulness and expectation-confirmation. Fourth, perceived usefulness has a positive usefulness on satisfaction and continual usage intention of mobile instant messenger. Last, expectation-confirmation has a positive effect on perceived usefulness, and satisfaction has a positive effect on continual usage intention of mobile instant messenger. Since the mobile instant messenger may bring a pressure of work and a violation of privacy, it is necessary that the company provide a guideline for use of the mobile instant messenger and establish the in-house mobile instant messenger system.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.21 no.2
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• pp.49-60
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• 2011

Instant Messenger is one of the most popular communication service when translating message or data each other through Internet. For digital crime investigation, therefore, it is obviously important to obtain communication trace and contents derived from Instant Messenger. This is because that gathering traditional communication histories also have been important until now. However, extracting communication trace and contents are not easy because they are generally encrypted or obfuscated in local system, futhermore, sometimes they are located at server computer for Instant Messenger. This paper researches on extracting communication histories against NateOn, BuddyBuddy, Yahoo! messenger and Mi3 messenger, and obtaining user password or bypassing authentication system to Instant Messenger Service when a user use auto-login option.

• Journal of Digital Convergence
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• v.7 no.1
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• pp.125-136
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• 2009

SK Communications entered Korean instant messenger market as a late-mover in 2001 and its instant messenger service "NateOn" was placed in competition with Microsoft's "MSN Messenger", the leading service provider at the time. NateOn studied the nature of users accurately and gradually increased its market share through various services, and in September 2005, it succeeded in overtaking MSN as No.1 in the market. The success of NateOn is a case where a late-mover overcame the buddy-list network, a powerful competitive advantage, of the incumbent. By studying the changes in the instant messenger market of Korea, we try to examine the causes of NateOn's victory and MSN's loss. Through this, we wish to give implications for managers who endeavor to discover the internal and external strategies the leading business has to implement to remain ahead, and how a late-mover can overcome the lack of resources and capacity to leave a mark in the market.

• Asia pacific journal of information systems
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• v.22 no.2
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• pp.1-20
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• 2012

In recent years, C2C e-commerce has become more and more popular in China. Chinese C2C buyers use an instant messaging more commonly during transactions compared to other countries, which seems to be an interesting phenomenon. Based on the Chinese market, this study aims to examine the role of instant messenger in the C2C e-commerce context and to find how it impacts buyers' purchase intentions. In addition to use of instant messenger, we brought in two antecedents of purchase intention-trust for vendor and customer satisfaction-to establish a theoretical research model. Through an online questionnaire survey, we tested and analyzed the research model and its related hypotheses. Structural equation modeling was used to analyze the data, and the results indicated that use of instant messenger did not directly influence purchase intention but had positive effects both on trust for vendor and customer satisfaction, which in turn influenced purchase intention. In conclusion, we discussed the research findings and suggested some implications for researchers and practitioners.

• 한국데이터정보과학회:학술대회논문집
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• 2004.04a
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• pp.211-224
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• 2004

Distributing information on the internet is common in our daily life. In the past, e-mail has been the primary choice of exchanging information, but instant messengers are gaining popularity abroad and domestically because of their immediate responses. Instant messaging has become the fastest growing communication technology in recent years. Instant messaging is effectively a chat room for two people. Users that have accounts with the same provider are able to send messages via computer in real time. Instant messaging has exploded into the business world as companies now utilize the technology for everything from interoffice communication to client/customer communication. In this paper, we propose a method of instant messenger system design for effective collaboration of statistical data collection.

• Journal of Korea Society of Digital Industry and Information Management
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• v.11 no.1
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• pp.97-109
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• 2015

In this paper, we design and implement a two-way automatic communication system using a mobile instant messenger that can provide a customized service through a real-time two-way communication using a mobile instant messaging service. Two-way automatic communication system using a mobile instant messenger can improve the quality and quantity of information in real-time update of the information through the feedback. In addition, since it is communicated by using a mobile Instant Messanger in 1:1 there is no concerns that is recognized as spam, as well as it is possible to provide customized information for each user. Two-way automatic communication system using a mobile instant messanger shows the difference of the speed according to the data input time in typing by hands in result of comparing the time to input a date and the processing speed to search a data. Therefore in category treatment, command processing and natural language processing, Category treatment way is the most excellent in aspect of data processing speed, otherwise in aspect of the total speed to combine the data input time and the processing time, the command processing way is the best method.

• International Journal of Advanced Culture Technology
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• v.10 no.4
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• pp.389-395
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• 2022

This paper selected 'Line', the messenger application of Korea's leading software-based IT company 'Naver', and performed a case analysis specially in the early stages of the messenger industry. First, this study analyzed what the mobile messenger industry is and the external environment. Next, an internal analysis was carried out through the strengths and weaknesses through Naver Line's resources and capabilities. With this analysis, this study could evaluate the platform strategy, communication strategy, and the user basic strategy that Naver is carrying out. This study gave us more understanding of the mobile instant messenger (MIM) industry and understand Naver's growth strategy, which will provide great implications for the working staff of IT companies.