• 제목/요약/키워드: Information needs analysis

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How to Identify Customer Needs Based on Big Data and Netnography Analysis (빅데이터와 네트노그라피 분석을 통합한 온라인 커뮤니티 고객 욕구 도출 방안: 천기저귀 온라인 커뮤니티 사례를 중심으로)

  • Soonhwa Park;Sanghyeok Park;Seunghee Oh
    • Information Systems Review
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    • v.21 no.4
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    • pp.175-195
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    • 2019
  • This study conducted both big data and netnography analysis to analyze consumer needs and behaviors of online consumer community. Big data analysis is easy to identify correlations, but causality is difficult to identify. To overcome this limitation, we used netnography analysis together. The netnography methodology is excellent for context grasping. However, there is a limit in that it is time and costly to analyze a large amount of data accumulated for a long time. Therefore, in this study, we searched for patterns of overall data through big data analysis and discovered outliers that require netnography analysis, and then performed netnography analysis only before and after outliers. As a result of analysis, the cause of the phenomenon shown through big data analysis could be explained through netnography analysis. In addition, it was able to identify the internal structural changes of the community, which are not easily revealed by big data analysis. Therefore, this study was able to effectively explain much of online consumer behavior that was difficult to understand as well as contextual semantics from the unstructured data missed by big data. The big data-netnography integrated model proposed in this study can be used as a good tool to discover new consumer needs in the online environment.

A Study on Developing the Curriculum of Information Literacy Education for College Students (대학생을 위한 정보활용교육 교과과정 개발에 관한 연구)

  • Chung, Jae-Young
    • Journal of the Korean Society for information Management
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    • v.32 no.3
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    • pp.1-20
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    • 2015
  • Information literacy education which deals with the ability for recognizing the necessity of information, finding, evaluating, and using the information effectively is essential for the college members to do research or learn effectively. This study intended to suggest the lecture program for information literacy education for college students based on information literacy standards and models suggested by the organizations and scholars domestic and foreign as well as information literacy education cases. Information literacy education should be adopted as a regular curriculum to overcome one time event's limit. Besides, the professional librarians must involve as a role either leading or cooperative in running information literacy education in order to relate the library resources with the education and use them effectively. Finally, when it comes to the strategic aspect of the college library and the librarians' role, the professional librarians' leading or cooperative role is also essential. Additionally, analysis shows that information literacy education needs to be reorganized in contents so that it reflects the college students' patterns to use information and their needs. Lastly, it needs to be thought over in how to lead the students to participate in the course independently and voluntarily.

The Prevalence and Association Factors of Unmet Medical Needs by Age Group in the Elderly (노년기에 따른 미충족 의료 현황 및 관련 요인)

  • Hwang, Byung-Deog;Choi, Ryoung
    • The Korean Journal of Health Service Management
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    • v.9 no.1
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    • pp.81-93
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    • 2015
  • This study investigated the prevalence of unmet needs for health care among Korean adults and related factors. Using data from the 2012 Korea Health Panel, 1,896 adults aged 65 and over and two age groups(Young-Old(66-74) and Old-Old($65{\leq}$)) were analyzed to identify these factors. Logistic regression analysis was used to examine the main factors associated with unmet medical needs. According to the results of this study, the factors influencing unmet medical needs with regard to economic factors were Subjective Health Status(young-old), Disability(young-old), Activity Limitation(young-old), Education Level(old) and Economic Activity(old). The factors influencing unmet medical needs were factors of attitude, information, and disease. factors were Disability(young-old), Activity Limitation(young-old), Education Level(old) and Economic Activity(old). Therefore, further research that investigates unmet needs depending on age group in the elderly would suggest helpful policy implications.

A Study on the Burden of Family Caregiving with the Mentally Ill and Professional Needs to It (정신질환자 가족의 부담감과 전문적 도움과의 관계연구)

  • 오현주
    • Journal of Korean Academy of Nursing
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    • v.30 no.1
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    • pp.202-212
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    • 2000
  • The purpose of this study was to identify the relationship between the burden of family with the mentally ill and professional needs. Data collection period was from June 29, 1998 to July 30, 1998. The subjects for the study was 134 family members of psychiatric in-patients and out-patients in Taejon and Chungnam. The questionnaire developed by OK-KYUNG YANG to measure the family burden and professional needs was used for this study. The tools used for this study were composed of General characteristics(30 items), family burden(43 items), professional needs(26 items). The data was analyzed by using on SPSSWIN program and included percentage, mean, S.D., t-test, ANOVA and Pearson correlation coefficient. The results of the analysis were as follows; The mean score of family burden was 134.26, which is higer than the mean score of the instrument. The mean score of professional need, the family caregiver who supporting of mentally ill patients, was .48 which is lower than the mean score of the instrument. Family burden was statistically correlated with professional needs(${\gamma}$=.6139, P<.001). There were statistically differences in family burden for respondent's relation, location of living, most care money giver, substant care money giver. There were statistically significant difference in professional need for family age, marriage status, substant care money giver, information status. The conclusion that can be drawn from this study is that addressing professional needs would contribute to reduce burden of the family caregivers with mentally ill. Therefore, Nursing interventions are needed to reduce family burden.

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Utilization of Log Data Reflecting User Information-Seeking Behavior in the Digital Library

  • Lee, Seonhee;Lee, Jee Yeon
    • Journal of Information Science Theory and Practice
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    • v.10 no.1
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    • pp.73-88
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    • 2022
  • This exploratory study aims to understand the potential of log data analysis and expand its utilization in user research methods. Transaction log data are records of electronic interactions that have occurred between users and web services, reflecting information-seeking behavior in the context of digital libraries where users interact with the service system during the search for information. Two ways were used to analyze South Korea's National Digital Science Library (NDSL) log data for three days, including 150,000 data: a log pattern analysis, and log context analysis using statistics. First, a pattern-based analysis examined the general paths of usage by logged and unlogged users. The correlation between paths was analyzed through a χ2 analysis. The subsequent log context analysis assessed 30 identified users' data using basic statistics and visualized the individual user information-seeking behavior while accessing NDSL. The visualization shows included 30 diverse paths for 30 cases. Log analysis provided insight into general and individual user information-seeking behavior. The results of log analysis can enhance the understanding of user actions. Therefore, it can be utilized as the basic data to improve the design of services and systems in the digital library to meet users' needs.

A Study on the Relative Importance of Underlying Competencies of Business Analysts

  • Park, Joon;Jeong, Seung Ryul
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.8
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    • pp.3986-4007
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    • 2016
  • Business analysis is a key factor of project success or failure in information systems. However, there are few studies on business analysis competencies. The objective of this paper is to identify which competencies a business analyst (BA) needs, and analyze the importance weights and priorities of business analysis competencies. Literature review yielded 6 competency dimensions and 30 competencies. Based on interviews with 12 experts and analytic hierarchy process analysis, the relative importance weight and priority of each business analysis competency were analyzed. Moreover, an importance-perception gap between stakeholders in different positions was identified. This result can be used as selection and development criteria for superior BAs that are responsible for solving business problems using information systems solutions.

A Survey on the Job Importance of Occupational Therapists According to Length of Clinical Career (작업치료사의 임상 경력에 따른 작업치료직무 중요도에 관한 조사)

  • Park, Ky-Uyong;Kim, Min-Ho
    • Journal of The Korean Society of Integrative Medicine
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    • v.9 no.2
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    • pp.109-117
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    • 2021
  • Purpose : This study examined the differences in occupational therapists' jobs depending on their past clinical careers using a survey of the importance of occupational therapy tasks in South Korea. This survey sought to provide fundamental data for strengthening occupational therapists' capacities and developing clinical training programs for therapists' future careers. Methods : An online survey was used to collect data from 93 South Korean occupational therapists. The subjects were divided into three groups for the analysis of the importance of occupational therapy tasks, depending on the length of their clinical careers: less than 3 years, from 4 to 6 years, and over 7 years. Results : A within-groups comparison of task importance found that "occupational therapy evaluation" was most important in all three groups. In between-groups comparisons, "patient information check", "assessment planning and establishment", "sensory function assessment", "social skills assessment", "developmental function improvement", "basic daily activities training", "social skills improvement", and "patient education" demonstrated statistically significant differences (p<.05). Each group showed different priorities. In the less-than-3-years group, "understanding of patient's needs" was most important, followed by "arm function improvement", "arm function assessment", "nerve, musculoskeletal, and motor-related functional improvement", and "basic daily activities training". In the 4-to-6-years group, "arm function assessment" was most important, followed by "basic daily activities assessment", "patient's needs", "arm function improvement", and "patient information check". In the over-7-years group, "understanding of patient's needs" was most important, followed by "patient information check", "basic daily activities assessment", "basic daily activities training", and "sensory function assessment". Conclusion : This study found that what occupational therapists consider important in their jobs varies according to their past clinical career and that occupational therapists with more than 7 years' experience are more aware of the importance of diverse fields of occupational therapy. Differentiated education that considers length of career and a range of training programs for more experienced occupational therapists will be needed in the future.

An Analysis of University Students' Needs for Learning Support Functions of Learning Management System Augmented with Artificial Intelligence Technology

  • Jeonghyun, Yun;Taejung, Park
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.1
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    • pp.1-15
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    • 2023
  • The aim of this study is to identify intelligent learning support functions in Learning Management System (LMS) to support university student learning activities during the transition from face-to-face classes to online learning. To accomplish this, we investigated the perceptions of students on the levels of importance and urgency toward learning support functions of LMS powered with Artificial Intelligent (AI) technology and analyzed the differences in perception according to student characteristics. As a result of this study, the function that students considered to be the most important and felt an urgent need to adopt was to give automated grading and feedback for their writing assignments. The functions with the next highest score in importance and urgency were related to receiving customized feedback and help on task performance processed as well as results in the learning progress. In addition, students view a function to receive customized feedback according to their own learning plan and progress and to receive suggestions for improvement by diagnosing their strengths and weaknesses to be both vitally important and urgently needed. On the other hand, the learning support function of LMS, which was ranked as low importance and urgency, was a function that analyzed the interaction between professors and students and between fellow students. It is expected that the results of this student needs analysis will be helpful in deriving the contents of learning support functions that should be developed as well as providing basic information for prioritizing when applying AI technology to implement learner-centered LMS in the future.

A Study on Improving Legislative Information Service in the National Assembly Library of the Republic of Korea (국회도서관 입법정보서비스 개선방안에 관한 연구)

  • Chung, EunHee;Cha, Mikyeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.31 no.1
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    • pp.311-335
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    • 2020
  • This study was conducted to suggest the ways of improving legislative information services in the National Assembly Library based on the information needs of the legislative support organization arising from the legislation process done by the National Assembly Members. For the purpose, 20 users of legislative support organizations were interviewed in depth. Based on the analysis of the results, the study suggested the improvement proposals in the areas of services and system. Service improvement reflected the information needs of overseas legislative cases, the need for supplementing policy information, and the areas that need to be promoted Second, in the area of system improvement, it was proposed to raise the service awareness of the legal information system centered on foreign legal information and to operate personalized service that can provide differentiated information services for each legislative support organization.

The Study on Education Program for Rural Elderly (농촌 노인의 생활영역별 교육프로그램 개발 연구)

  • Park Gong Ju;Kim Yang Hee;Park Jeong Yoon
    • The Korean Journal of Community Living Science
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    • v.15 no.4
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    • pp.17-32
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    • 2004
  • The proportion of the elderly in rural area(21.7%) is four times more than that of the urban area (5.4%) in Korea. With this rapid aging of the population in rural Korea there has been growing concern about the quality of life of rural elderly. Compare to urban elderly, rural elderly experience many disadvantages, especially in terms of limited offering of social/educational programs. Their social/educational needs are rarely assessed and there are few programs geared to the needs of rural elderly. In this regard, this study aims (1) to identify education and activity program needs of the rural elderly related to three dimensions: Family life, Farming life, and Community activities and (2) to develop education and activity programs for the rural elderly based on the needs assessment. For this purpose, data are gathered from 413 rural elderly and 110 community welfare specialists, using a structured questionaire. The statistical methods used for data analysis are descriptive statistics, cross tables with SPSS wins 10.0 program. The major findings of this study are as follows: Majority(94.1%) of the rural elderly wants to participate in diverse social/educational programs. They want to have programs dealing with 'relationship enhancement with children', 'nutrition', 'health and care', 'farming skill', 'gardening', 'volunteering', etc. Based on these results, we develop eight types of education program and four types of activity program, according to the priority of their needs in each dimension. There are four sessions of Family life program, and four sessions of Community activities program. The effect of these programs will be evaluated by taking pretest and protest in local basis.

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