• Title/Summary/Keyword: Information Trust

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An Analysis on the Commodity Trust of Internet Shopping Mall (인터넷 쇼핑몰에서의 상품신뢰에 대한 분석)

  • Cho, Won-Gil
    • International Commerce and Information Review
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    • v.9 no.4
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    • pp.67-89
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    • 2007
  • The purpose of this study is to find out current problems facing the Commodity Trust of Internet Shopping Mall and to suggest proper solutions. the Commodity Trust of Internet Shopping Mall recently emerged as ubiquitous business environment that is not this only sales promotion but the Commodity Trust. Now we should have focused on the cooperation among the organizations in the Commodity Trust of Internet Shopping Mall; need various kind of government aids; need marketing-oriented and professional skills to build and enhance the growth of trade show exhibition industry. Accordingly, the important thing is an exploratory study of assessing the Commodity Trust of Internet Shopping Mall etc.

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Determinants of Consumer Trust in e-Business (e비즈니스에서 신뢰의 결정요인에 관한 연구)

  • Kwak, Won-Seob
    • Journal of Digital Convergence
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    • v.2 no.2
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    • pp.29-44
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    • 2004
  • The main objective of this study is to investigate the determinants of consumer trust in e-business. It examines consumer perceptions trust in a Web site and address following research questions: What factors influence consumer trust in a Web site and what specific Web site cues are associated with trust and satisfaction? We test our hypothesis in a empirical data from 568 consumers across 4 Web sites. By factor analysis, the results show that Web site characteristics are such as product information and purchase process , system stability, navigation, privacy(security), design, information of seller, pay methods, and customer service. We also find that brand and Web site characteristics such as Web site design, navigation, privacy(security), and customer service can explain over 59% of the variance in Web site trust and 60% in satisfaction. The results offer important implication for Web site strategies that include the manipulation of factors influencing Web site trust. And the future directions of the present research are discussed.

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Relative Effects of Service Quality and Trust on Customer Satisfaction and Loyalty for Online Shopping Malls (온라인 쇼핑몰에서 서비스 품질과 신뢰가 고객만족과 충성도에 미치는 상대적 영향력)

  • Min Dong-Kwon;Kim Dae-Soo;Kim Ki-Joo
    • Journal of Korea Society of Industrial Information Systems
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    • v.11 no.2
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    • pp.29-39
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    • 2006
  • Every online shopping mall is concerned about service quality and trust issues. We analyze and compare the impacts of service quality and trust on customer satisfaction and loyalty. In addition, we investigate service quality and trust attributes and their effects on overall service quality and trust. The results unveil that, in our e-business setting, overall trust has more powerful leverage than overall service quality.

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Analysis of Digital Trust in the Era of Internet of Things

  • LIU, Xiao-wen;Lee, Jiapei;Lee, Hyun-chang;LIU, Xiao-wen;Jin, Chan-Yong;Shin, Seong-yoon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.371-374
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    • 2016
  • In the digital business environment, digital trust has became a key element of business compete. With the Internet of Things(IoT) development, the success of businesses that participate in the world of connected devices depends on the level of digital trust consumers have in them. This paper introduced the definition and elements of digital trust, analyzed status of digital trust in IoT era, then puts forward the countermeasure of strengthening digital trust.

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User Factors and Trust in ChatGPT: Investigating the Relationship between Demographic Variables, Experience with AI Systems, and Trust in ChatGPT (사용자 특성과 ChatGPT 신뢰의 관계 : 인구통계학적 변수와 AI 경험의 영향)

  • Park Yeeun;Jang Jeonghoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.4
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    • pp.53-71
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    • 2023
  • This study explores the relationship between various user factors and the level of trust in ChatGPT, a sophisticated language model exhibiting human-like capabilities. Specifically, we considered demographic characteristics such as age, education, gender, and major, along with factors related to previous AI experience, including duration, frequency, proficiency, perception, and familiarity. Through a survey of 140 participants, comprising 71 females and 69 males, we collected and analyzed the data to see how these user factors have a relationship with trust in ChatGPT. Both descriptive and inferential statistical methods, encompassing multiple linear regression models, were employed in our analysis. Our findings reveal significant relationships between user factors such as gender, the perception of prior AI interactions, self-evaluated proficiency, and Trust in ChatGPT. This research not only enhances our understanding of trust in artificial intelligence but also offers valuable insights for AI developers and practitioners in the field.

Study on Zero Trust Architecture for File Security (데이터 보안을 위한 제로 트러스트 아키텍처에 대한 연구)

  • Han, Sung-Hwa;Han, Joo-Yeon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2021.10a
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    • pp.443-444
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    • 2021
  • Security threats to information services are increasingly being developed, and the frequency and damage caused by security threats are also increasing. In particular, security threats occurring inside the organization are increasing significantly, and the size of the damage is also large. A zero trust model has been proposed as a way to improve such a security environment. In the zero trust model, a subject who has access to information resources is regarded as a malicious attacker. Subjects can access information resources after verification through identification and authentication processes. However, the initially proposed zero trust model basically focuses on the network and does not consider the security environment for systems or data. In this study, we proposed a zero trust-based access control mechanism that extends the existing zero trust model to the file system. As a result of the study, it was confirmed that the proposed file access control mechanism can be applied to implement the zero trust model.

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A Study on Transitivity and Composability of Trust in Social Network (소셜네트워크에서 신뢰의 전이성과 결합성에 관한 연구)

  • Song, Hee-Seok
    • Journal of Information Technology Applications and Management
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    • v.18 no.4
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    • pp.41-53
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    • 2011
  • Trust prediction between users in social network based on the trust propagation assumes properties of transitivity and composability of trust propagation. But it has been hard to find studies which test on how those properties have been operated in real social network. This study aims to validate if the longer the distance of trust paths and the less the numbers of trust paths, the higher prediction error occurs using two real social network data set. As a result, the longer the distance of trust paths, we can find higher prediction error when predicting level of trust between source and target users. But we can not find decreasing trend of prediction error though the possible number of trust paths between source and target users increases.

A Beacon-Based Trust Management System for Enhancing User Centric Location Privacy in VANETs

  • Chen, Yi-Ming;Wei, Yu-Chih
    • Journal of Communications and Networks
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    • v.15 no.2
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    • pp.153-163
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    • 2013
  • In recent years, more and more researches have been focusing on trust management of vehicle ad-hoc networks (VANETs) for improving the safety of vehicles. However, in these researches, little attention has been paid to the location privacy due to the natural conflict between trust and anonymity, which is the basic protection of privacy. Although traffic safety remains the most crucial issue in VANETs, location privacy can be just as important for drivers, and neither can be ignored. In this paper, we propose a beacon-based trust management system, called BTM, that aims to thwart internal attackers from sending false messages in privacy-enhanced VANETs. To evaluate the reliability and performance of the proposed system, we conducted a set of simulations under alteration attacks, bogus message attacks, and message suppression attacks. The simulation results show that the proposed system is highly resilient to adversarial attacks, whether it is under a fixed silent period or random silent period location privacy-enhancement scheme.

The Relationship between the Perceived Mental Benefits, Online Trust, and Personal Information Disclosure in Online Shopping

  • NGUYEN, Ha Minh;KHOA, Bui Thanh
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.4
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    • pp.261-270
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    • 2019
  • The study examines the relationship between perceived mental benefits, online trust, and personal information disclosure when shopping online in Vietnam. The e-commerce market has been booming in Vietnam since 2015. The number of online transactions and e-commerce sites has increased steadily in recent years. However, the number of online sales in Vietnam is still not high, and consumers are still limited in buying from websites when they have to provide too much information during and after the shopping process. The mix-method is used to ensure the scientific nature of the study. Qualitative research method (phenomenological research) along with the quantitative research method (survey) are applied to meet the research objectives. The data in the study was collected through the group discussion with eight experts and the survey with 917 respondents. Data processing result via SmartPLS software indicate the positive relationships between the factors in the research. The perceived mental benefits have the most potent influence on the online trust of Vietnamese customers; at the same time, both the perceived mental benefits and online trust affect customers personal information disclosure in electronic commerce. Some managerial implications relating increasing the perceived mental benefits, and customers' online trust are proposed for online businesses.

Design and Analysis a Robust Recommender System Exploiting the Effect of Social Trust Clusters (소셜 트러스트 클러스터 효과를 이용한 견고한 추천 시스템 설계 및 분석)

  • Noh, Giseop;Oh, Hayoung;Lee, Jaehoon
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.28 no.1
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    • pp.241-248
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    • 2018
  • A Recommender System (RS) is a system that provides optimized information to users in an over-supply situation. The key to RS is to accurately predict the behavior of the user. The Matrix Factorization (MF) method was used for this prediction in the early stage, and according to the recent SNS development, social information is additionally utilized to improve prediction accuracy. In this paper, we use RS internal trust cluster, which was overlooked in previous studies, to further improve performance and analyze the characteristics of trust clusters.