• 제목/요약/키워드: Information Seeking Experience

검색결과 118건 처리시간 0.023초

정보 및 참고봉사상의 의사통신과정(意思通信過程) -참고과목을 위한 제언(提言)- (Communication Process in Reference/Information Service; Its Implication for Reference Teaching)

  • 노옥순
    • 한국비블리아학회지
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    • 제2권1호
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    • pp.66-87
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    • 1974
  • It is the prime importance of the information and the reference-librarians to better understand the communication functions of the library since they are the ones to whom the library users come first with their informational needs. Reference librarians often have the problem of providing information to those who may have little experience with, or interest in the library. There is also a problem of finding out what the person really wants, not what he says he wants. Therefore, the interaction between the librarian and the user involves a highly complex activity of communication with each other even before the actual search begins. Reference librarians cannot perform to any degree of success without comprehension of the general patterns and processes of communication in information seeking. Nonverbal as well as verbal transmittal process on the part of both librarians and patrons should not be overlooked. Some of the difficulties and barriers of library communication are brought so that possible cures and improvement may be sought. The basic purpose of the reference interview through which this interpersonal communication takes place is for the reference specialist to enable to link the needs of the patron with potential resource of the library. The writer firmly believes that this importance of the process be taught as well as the materials in reference service regardless of the level of the course offered in library science department.

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성인의 탈모경험: 근거 이론적 접근 (Experience of Alopecia in Adults: A Grounded Theory Approach)

  • 이수정;김애경
    • 기본간호학회지
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    • 제25권3호
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    • pp.185-196
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    • 2018
  • Purpose: The purpose of this study was to investigate the alopecia experience in adults and to explain the process of their experiences. Methods: Using a grounded theory methodology, 18 interviews were performed with fourteen men and four women, 34~57 years of age, suffering from alopecia. Data were analyzed using the constant comparative analysis method. Results: The core category emerged as "inescapable fetters". adults with alopecia engaged in three stages: embarrassment, seeking solution, and acceptance phase. Causal conditions were a vicious cycle of stress, biological factors and poor life style. Contextual conditions were recognition of irreversibleness, negative social awareness, and marriage. The central phenomenon of the adaptation process among the adults with alopecia was withdrawn life due to negative body image. Action/Interaction strategies included rely on medical treatment, efforts to take good care of hair, research for information treatment, efforts to cover up hair loss, and mind control. Intervening conditions were time cost, economic cost, support of surrounding people. Consequences was burden of unfinished lifetime homework. Conclusion: When caring for these adults, it is important to identify needs, allow patients to express what they want at that moment and support them in maintaining a daily life.

여성 말기신부전 환자의 혈액투석 적응경험 (Adaptation Experience among Hemodialysis of Women with End-Stage Renal Disease)

  • 박의정;김영혜;손현미
    • 성인간호학회지
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    • 제27권5호
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    • pp.493-504
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    • 2015
  • Purpose: This study was a qualitative study to explore and understand the adaptation experiences of hemodialysis among women with End-Stage Renal Disease (ESRD) and to develop a substantive theory using the grounded theory method. Methods: Participants were 15 female patients who underwent hemodialysis for ESRD treatment from three general hospitals. The data were collected through in-depth individual interviews. Results: The adaptation experience of participants was emerged as a process of taking care and enduring. There were four adaptation stages as a negative, despair, receptive, and maintenance period in reference to hemodialysis. The causal conditions were a vague expectations of recovery and refusal to undergo hemodialysis. The core phenomenon was that of confinement to dialysis machine. The contextual conditions for this phenomenon were the loss of femininity. They used action/interaction strategies such as transition their life with a focus on hemodialysis, seeking information, and learning how to take care of their body. Through this process, they had a strong will to live or had sustained their life. Conclusion: These results indicate that there is a need for nurses to understand the different steps of adaptation experiences of the given patient population. It is necessary for nurses to support them to lead their life as much normal as possible and improve the adaptation experience of ESRD.

A Study on Product Attitude, Satisfaction, and Repurchase Intention toward Celebrity Goods by Type of Consumption Value

  • Mi-Jung Bok
    • 한국컴퓨터정보학회논문지
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    • 제29권9호
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    • pp.237-244
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    • 2024
  • 본 연구는 연예인 굿즈 구매 경험이 있는 일반인 310명을 대상으로 소비가치를 유형화한 후 유형별 연예인 굿즈에 대한 제품 태도, 만족도 및 재구매 의도를 분석하고자 하였다. 자료를 처리하기 위해 PASW 18.0 통계 프로그램을 이용하여 분석을 실시하였다. 연구결과는 다음과 같다. 첫째, 소비가치 유형은 '소비가치무관심형(11.3%)', '충동형소비가치추구형(25.2%)', '소비가치민감형(20.3%)', '자기만족추구형(43.2%)' 등 4개의 집단으로 유형화되었다. 둘째, 소비가치 유형별 사회경제적 특성과 연예인 굿즈 구매행동의 차이를 분석한 결과 연평균 구입 횟수와 1회 평균 구입비용에서만 유의미한 차이가 나타났다. 셋째, 소비가치 유형별 연예인 굿즈에 대한 소비자의 제품 태도, 만족도 및 재구매 의도를 분석한 결과 소비가치민감형은 제품 태도, 만족도 및 재구매 의도 모두에서 가장 높게 나타난 반면 소비가치무관심형은 가장 낮게 나타났다. 차후에는 연예인 굿즈 재구매 가능성이 높은 소비자들의 특성과 욕구를 분석할 필요성이 제기된다.

결혼이주여성의 인적자본투자 경험에 관한 연구 (Married Female Immigrants' Experience of Investing in Human Capital)

  • 홍성희
    • 가족자원경영과 정책
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    • 제17권4호
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    • pp.145-170
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    • 2013
  • The purpose of this study was to figure out married female immigrants' experience and process of investing in human capital in Korea. The participants were 11 women from multicultural families who had experience of investing in human capital in Korea, could communicate in the Korean language, and were living in Daegu. The data were collected using intensive interviews. The major findings were as follows: The participants' level of education and work experience in native country were not accepted as human capital and offered no advantages or obtaining employment in Korea, while English language skills were useful for those pursuing an English lecturer position. The motives for investing in human capital were 'adjusting to early stage of marriage and a new environments', 'for their childrens' education', 'to improve female immigrants' level of education', 'seeking a better job', and 'advocating more education'. The types of investing in human capital were 'learning Korean language and culture', 'applying to Open University or taking a middle or high school qualification examination', 'obtaining certification', and 'entering regular university'. The participants' plans for investing in the future were 'finding their own job', 'entering regular university', and 'participating in useful educational programs including Korean language skills for daily life' The results showed that the participants' motives for investing in human capital were related in the stage of their marriage. The phases and changes in their motives during a marriage proved that the participants continued to invest in human capital according to their needs and situation.

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패턴 clustering에 의한 캠코더 퍼지 제어기의 rule 획득 (A Pattern Clustering Approach to the Rule Acquisition for the Fuzzy controller of a CAMCODER)

  • 장경식;정진영;신충식;신중인;방교윤;김재희
    • 전자공학회논문지B
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    • 제30B권1호
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    • pp.72-78
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    • 1993
  • While the rules for an expert system are obtained through the interviewing with domain experts or by designer's own experience, these are not adequate for fuzzy controllers dealing quantitative control values. In this paper, by considering a state of the controlled system as a pattern, we propose a method to obtain the control rules by a statistical method. Namely, we propose a method to obtain the control rules by a statistical method. Namely, we propose an rule acquisition method that is objective, mechanical, and inductive inference using a cluster-seeking algorithm, or K-means clustering algorithm. To validate this study, we show an example of an IRIS control in a CAMCODER and analyse the rules acquired from 98 sample patterns consisting of 45 features.

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소셜 큐레이션 웹사이트의 기능적 특성과 그 효과에 관한 연구: "뜻밖의 발견"을 중심으로 (Serendipity: The Effect of Technological Features in Social Curation Websites)

  • 김형진;강수언;이호근
    • 경영정보학연구
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    • 제17권2호
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    • pp.133-156
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    • 2015
  • 소셜 큐레이션 웹사이트의 흥미로운 특징 중 하나는 개인 사용자들이 구체적인 정보를 매번 검색하여 얻기 보다는, 제공되는 정보들을 탐색하는 과정에서 유용한 정보들을 우연히 발견하게 된다는 것이다. "뜻밖의 발견(Serendipity)"이란 정보 탐색 과정에서 가치있는 무언가를 우연히 발견하는 것으로, 이때 얻은 새로운 시각이나 통찰력을 인지하는 과정에서 놀라움, 참신함, 흥미로움이 동반된다. "뜻밖의 발견"은 사용자가 처한 문제 상황을 명료하게 해주거나 새로운 해결책을 도출하는데 도움을 준다는 점에서 정보검색 과정의 중요한 현상이지만 그동안 관련된 연구는 드물었다. 본 연구는 소셜 큐레이션 사이트의 기능적 특성들이 어떻게 "뜻밖의 발견"을 높여줄 수 있는지를 이론적으로 설명하고, "뜻밖의 발견"이 많을 때 사용자의 긍정적인 반응이 증가하는지, 웹사이트에는 어떠한 영향을 줄 수 있는지를 살펴보았다. 이를 위해 구조모형을 개발하고 실제 사용자들로부터 수집된 데이터를 이용하여 검증하였다. 그 결과, 소셜 큐레이션 웹사이트의 세 가지 기능인 탐색 기능, 수집 기능, 상호작용 기능 모두가 "뜻밖의 발견"을 높여주며, 나아가 사용자의 재방문 의도는 물론이고 웹사이트에 대한 기여 의도가 증가한다는 것을 알 수 있었다. 또한, 세 가지 기능 중 상호작용 기능이 "뜻밖의 발견"에 가장 많은 영향을 주는 것으로 나타났다.

장애 이슈에 대한 문헌정보학과의 교육 현황 분석 (An Analysis of the Education Trend on the Disability Issues in LIS Departments)

  • 김선호
    • 한국도서관정보학회지
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    • 제41권4호
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    • pp.295-312
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    • 2010
  • 최근 들어 도서관의 관종에 상관없이 사서는 장애인에게 정상인과 동등한 서비스와 효율적인 시설을 제공하려고 노력하고 있다. 이러한 맥락에서, 현장의 사서뿐만 아니라 미래의 사서도 장애 이슈의 교육을 통해 장애인의 요구와 그들의 정보입수행위를 규명하고 이해하는데 필요한 다양한 지식과 기술을 갖추어야 한다. 본 연구의 목적은 장애 이용자의 도서관 서비스에 대한 사서의 경험과 입장을 강화시키기 위하여 문헌정보학과의 교육환경을 장애 관련 교과목, 교수의 교과목 개설에 대한 인식도 그리고 그들의 강의 내용을 조사 분석하여 개선된 교육 방안을 제시하는 것이다. 본 연구의 결론에서 문헌정보학과에서 앞으로 추구하여야 할 장애 이슈의 교육 방향을 제시하였다.

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Relationship between Airline's Distribution Services SNS Content and Customer Satisfaction

  • YOO, Eunji;PARK, Soyeon
    • 유통과학연구
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    • 제18권8호
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    • pp.5-14
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    • 2020
  • This study aims to examine the impact of characteristics of SNS content provided by airlines on customer satisfaction and to explore the effect of the personal characteristics of the customers which have a modulating effect on the relationship between content characteristics of SNS and customer satisfaction. The data were collected over a period of April 21. 2019. to July 21. 2019. for three months from the people who have experience using SNS provided by airlines. 225 samples were selected and used as final samples from a collection rate of 93.4 percent. Findings suggest that the characteristics of airline's SNS content which include a promotion, information, and communication showed a positive impact on customer satisfaction. The analysis of a modulating effect of individual characteristics on the relationship between the airline's SNS content characteristics showed that diversity pursuit propensity, innovation propensity, and information-seeking propensity control the relationship between characteristics of airline's SNS content which are publicity, information and customer satisfaction. And it was found that all three personal characteristics do not control the relationship between communication and customer satisfaction. Thus, airlines should use SNS more effectively to generate customer satisfaction and present marketing measures to help generate profits through consumer purchasing behavior. It is expected that the findings of this study will help airlines to utilize marketing implications for effective and practical marketing methods.

디스플레이 탑재형 음성 인터페이스를 통한 음성쇼핑 서비스 휴리스틱 개발 (The Development of Heuristics for Voice Shopping Service through Voice Interface with Display)

  • 권현정;이지연
    • 정보관리학회지
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    • 제39권2호
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    • pp.1-33
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    • 2022
  • 음성을 통해 상품을 구매하는 음성쇼핑 서비스는 미래에 본격적으로 상용화될 것으로 예상된다. 본 연구에서는 음성쇼핑이 세계적으로 일상이 될 미래를 대비하여 디스플레이 탑재형 음성 인터페이스를 활용한 음성쇼핑 서비스 휴리스틱을 개발하였다. 첫째, 이론적 접근으로 '시각 인터페이스', '음성 인터페이스', '쇼핑 서비스'의 설계 원칙을 주제로 한 논문 50건을 읽고 문헌조사를 실시하여 총 29개의 설계 원칙 초안을 제작하였다. 둘째, 실증적 접근으로 소비자 의사결정과정에 따른 쇼핑 경험 및 쇼핑 맥락에서의 정보추구행위에 관한 포커스 그룹 인터뷰를 진행하여 문헌 연구에서 미흡했던 분야인 이용자 경험 측면을 보완한 휴리스틱 초안을 작성하였다. 셋째, 델파이 조사를 통해 위의 두 단계를 거쳐 개발된 휴리스틱 초안에 대하여 20명의 UX, 서비스기획, 인공지능 개발, 쇼핑 분야 전문가들에게 전문가 평가를 해줄 것을 요청하였다. 3회에 걸친 델파이 조사를 통해 최종 휴리스틱을 제안하였다.