• 제목/요약/키워드: Information Perception

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도서관의 이용패턴과 서비스품질이 정보화성과지각 및 만족에 미치는 영향 (The Effects of Use Patterns and Service Quality on Performance and Use Satisfaction on Library Information System)

  • 정형식;염승엽
    • 마케팅과학연구
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    • 제18권4호
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    • pp.217-244
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    • 2008
  • 전자정보기술의 발달로 인해 도서관 서비스제공은 정보화시스템에 대한 의존 비중이 커져가고 있다. 이러한 상황의 변화에 따라 본 연구는 이용자의 도서관 정보화에 대한 성과지각과 정보화를 통한 이용 만족은 전반적 만족에 중요한 선행요인이 될 것으로 추론하였다. 뿐만 아니라 기존 연구는 대체로 도서관의 서비스제공측면에서 이용자의 인식이나 만족을 조사하였으나 본 연구는 시각을 달리하여 이용자측면에서 단순 열람목적의 일반적 이용과, 전문정보구득 목적의 전문적 이용패턴이 정보화 성과지각에 어떻게 다르게 영향을 미치는지에 대해서 조사하였다. 또한 서비스품질차원이 정보화성과지각과 이용만족에 미치는 영향을 조사하였다. 마지막으로 서비스품질차원이 정보화성과지각과 이용만족에 미치는 영향을 확인하였다. 본 연구의 실증분석 결과는 첫째, 도서관 이용자의 열람 등 일반적 목적 이용이 정보화성과지각에 영향을 미치는지 검증하고자 하였으나 유의한 수준에 미치지 못했다. 둘째, 도서관 이용자의 특정 정보구득 등 전문적 목적의 이용이 정보화성과지각에 유의한 정의 영향을 미쳤다. 셋째, 일반적 서비스품질인 상호작용품질, 결과품질, 물리적환경품질 차원은 정보화성과지각에 유의한 영향을 미쳤으나 정보화이용만족에는 유의하지 않았다. 마지막으로, 도서관 이용자의 정보화성과지각과 정보화이용만족이 전반적인 만족을 선행하고 있음을 밝혔다. 이를 통해 도서관의 정보화시스템을 어떻게 이용자중심으로 체계화하여 발전시킬 것인지에 대해 심층적인 고찰이 필요함을 확인하였다.

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공공도서관 이용자가 인식하는 사서 전문성의 매개효과 연구: 도서관 활동 경험이 도서관 인식에 미치는 영향에서 (The Mediation Effect of the Users' Perception of Librarians' Specialty: On the Influence of Public Library Activity on Public Library Perception)

  • 김초해;김기영
    • 정보관리학회지
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    • 제38권4호
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    • pp.83-112
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    • 2021
  • 본 연구의 목적은 공공도서관 사서의 전문성이 이용자의 도서관 경험과 그로 인한 도서관 인식을 어떻게 매개하는지 검토하는 것이다. 이를 위해 이론적 배경과 선행연구를 고찰한 후, 서울 및 경기지역의 공공도서관 6곳을 대상으로 설문조사를 진행하였다. 연구 결과, 문화 및 교육 활동은 사서 전문성 인식을 매개로 도서관 가치 및 만족도 인식에 영향을 미쳤다. 반면, 정보 활동은 유일하게 사서 전문성을 매개하지 않고 직접 도서관 인식에 영향을 미쳤다. 이에 따라 이용자가 도서관의 가치를 형성하는 영역과 사서의 전문성을 인식하는 영역이 일치하지 않는 점에 문제를 제기하고 시사점을 제안하였다. 본 연구는 전통적으로 사서직 내부적 특성으로 여겨진 사서의 전문성을 외부에서 바라봄으로써, 이용자의 서비스 경험과 사서 전문성, 도서관 성과를 통합하였다는 의의를 지닌다.

사업체 급식서비스 품질의 인구통계적 변인에 따른 비교분석 (Analysis of Demographic Backgrounds on Factory Foodservice Quality for Employee Grouped by Working Types)

  • 김신자;김명애
    • 대한영양사협회학술지
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    • 제7권4호
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    • pp.397-409
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    • 2001
  • The purposes of this study were to identify customer expectation, perception and satisfaction of foodservice quality to analyze the influencing factors on foodservice quality and finally to provide basic information for the improvement of foodservice quality. A survey of 4 factory foodservices was undertaken and detailed information was collected from 675 respondents. Statistical data analysis was completed using the SPSS package program for descriptive analysis, t-test and one-way ANOVA. Male had higher scores than female in perceptions of foods and services, and the differences were statistically significant. As analysis of expectation, perception and satisfaction result of age, expectation and perception were statistically significant, and mostly expectation and perception increased according as age increased. Expectation and perception showed statistical differences by marital status. Married people had higher scores in expectation and perception of food and service than single. According to family type, respondents living alone showed lower scores in expectation and perception of food and service than those living with family or relatives. Conversely, living alone had high expectation on service. As analysis of work type, office workers showed higher scores of service expectation, food and service perception than production workers. As education level increased, food and service expectation and perception increased mostly. As analysis of work post, food and service expectation and perception increased as work post raised. Meanwhile, married people had higher scores in service quality of satisfaction than single. Result of the study can be summarized as follows the analysis of expectation, perception and satisfaction of foodservice quality, the Quadrant of food and service quality expectation and perception according to demographic variables. Expectation, perception and satisfaction scores of foodservice attributes according to work type. The distribution of attributes with satisfyingly significant difference in grid.

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폭염특보 인지도와 기상특보 활용도 분석 ; 대학생들의 인지 (Analysis of the Perception of Extreme Heat Watch Warning and Usefulness of Special Weather Reports ; Focus on the Perception of University Students)

  • 박종길;오진아;정우식;김은별;최수진
    • 한국환경과학회지
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    • 제19권10호
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    • pp.1237-1246
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    • 2010
  • This paper aims to analyze the perception of university students for the extreme heat watch warning and suggest the usefulness of special weather reports. For this, we have made up a descriptive questionnaires including the perception, mass media, usefulness and satisfaction of special weather report. Using the SPSS 17.0 program, descriptive statistics, t-test, ANOVA and Scheffe test were used to analyze the collected data. The result are as follows; The perception of extreme heat watch warning was some low as 59.1 percentile, we think it needs education and public relations about the extreme heat watch warning. The usefulness of special weather report was 66.6 percentile and of girl students of university that was educated about health care was higher than one of boy students of university, it needs continuous education of these students in order to upgrade satisfaction of special report and mitigate the hazard of extreme heat according to climate change. The main media to get the meteorological information of university undergraduate students were TV and Internet, it needed education and development of new contents. From these findings, suggestions are presented to help improve the extreme heat watch warning.

Visual Effect on Mechanical Pain Threshold According to Anatomical Regions

  • Kun-Hwa Kang;Ji-Rak Kim;Jin-Seok Byun;Jae-Kwang Jung
    • Journal of Oral Medicine and Pain
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    • 제47권4호
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    • pp.189-197
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    • 2022
  • Purpose: Pain perception is affected by a wide range of contributing factors, including biological, psychological, and social factors. Although the provision of visual information could have a modulatory effect on pain perception, it is unclear whether such a visual effect might vary depending on the anatomical site and stimulation type. This study aimed to analyze the modulatory effect of visual information on the perception of sharp and dull pain in the face and hand and to assess the influence of individual fear levels on modulatory visual information. Methods: A total of 68 healthy male and female volunteers were recruited for this study. Pressure and pricking pain with and without visual information were induced on the masseter and thenar muscles, and alterations in pain threshold were evaluated. The survey was conducted using the Geop-Pain Questionnaire (GPQ). Results: The pricking pain threshold of the hand was significantly elevated when viewing the stimulated hand. This result indicated that the provision of visual information could decrease sensitivity to sharp pain in the hand. However, when correlating the GPQ score with the alteration in thresholds induced by visual information, no significant correlation was observed between the GPQ score and the threshold difference induced by visual information. This finding showed that the visual effect was not significantly affected by the fear level. Conclusions: This study showed that the effect of visual information on the pain threshold could vary according to the anatomical site and stimulation type. A better understanding of such a modulatory effect on pain perception might be useful for clinicians during painful therapeutic procedures.

소비자의 과체중·비만지각과 외식 시 영양정보 활용 차이 (Perception of Being Overweight and Obese and the Use of Information on Food Away from Home)

  • 유소이
    • 한국지역사회생활과학회지
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    • 제25권2호
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    • pp.175-192
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    • 2014
  • This study explores the effects of various factors on the use of nutrition information on food away from home (FAFH). Consumer groups were classified into groups according to their perception of being overweight and obese (correctly perceiving, underestimating and overestimating weight). For this, frequency analysis, a chi-square test, and an ANOVA were conducted to determine any differences between factors, and a logit analysis (SPSS 18.0) was conducted to identify those factors influencing the use of information. Information recognition, intentions to use information and the use on FAFH showed significant differences across the groups. In addition, health inspection, the perception of the intrinsic quality of restaurants, labeling, FAFH expenditure, and some individual characteristics showed significant differences between groups. The information recognition of FAFH had a significant positive effect on information use in all groups. In all groups, labeling had a significant positive effect on information use, and family health concerns had a significant positive effect on information use in the group correctly perceiving weight. The price of domestic food items, household head and household income had significant positive effects on information use in the group overestimating weight.

인터렉티브 미디어 체험에 따른 전시공간에 대한 공간 만족도 및 인지도 분석 (Analyses on Satisfaction and Perception for Space according to Experiencing Interactive Media in Exhibition Halls)

  • 송유영;이지현;김수영
    • 설비공학논문집
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    • 제24권3호
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    • pp.271-280
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    • 2012
  • This study examines the influence of experiencing interactive media in exhibition halls on the satisfaction and perception for the exhibition space. Field measurements and surveys were performed in two exhibition halls where various interactive media were exhibited. Results imply that experiencing interactive media was important to enhance understanding the information provided by them. In order to improve satisfaction for the exhibition halls, the layout of space need to be organized effectively in a way that visitors easily feel interest in the contents and information exhibited in the space. Also, in order to keep better perception for exhibition space, the information provided in the space should be organized clearly and open to visitors easily. The flow of visitors' traffic in the exhibition space should be perceived easily by the visitors. Multiple linear regression indicated that the space should be organized effectively with good visual composition that surrounds the exhibits in order to improve satisfaction level for the exhibition hall. In addition, various information provided by the media contributed to improve perception for the exhibition hall.

A Multi-level Perception Security Model Using Virtualization

  • Lou, Rui;Jiang, Liehui;Chang, Rui;Wang, Yisen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제12권11호
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    • pp.5588-5613
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    • 2018
  • Virtualization technology has been widely applied in the area of computer security research that provides a new method for system protection. It has been a hotspot in system security research at present. Virtualization technology brings new risk as well as progress to computer operating system (OS). A multi-level perception security model using virtualization is proposed to deal with the problems of over-simplification of risk models, unreliable assumption of secure virtual machine monitor (VMM) and insufficient integration with virtualization technology in security design. Adopting the enhanced isolation mechanism of address space, the security perception units can be protected from risk environment. Based on parallel perceiving by the secure domain possessing with the same privilege level as VMM, a mechanism is established to ensure the security of VMM. In addition, a special pathway is set up to strengthen the ability of information interaction in the light of making reverse use of the method of covert channel. The evaluation results show that the proposed model is able to obtain the valuable risk information of system while ensuring the integrity of security perception units, and it can effectively identify the abnormal state of target system without significantly increasing the extra overhead.

Cultural Differences in Perceptions on the Convenience of Internet Shopping: Based on Transaction Process Model

  • Kim, Tae-Hwan
    • 통상정보연구
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    • 제7권1호
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    • pp.19-33
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    • 2005
  • Although the fast advancing information infrastructure makes the connectivity possible to reach almost anywhere, it does not ensure a successful development of e-commerce for every country. The challenge will not come only from the technology, but also from the people. To examine the effect of cultural differences on the perception for Internet shopping, shoppers from two different countries - the U.S. and Korea - were chosen, and the perception for Internet shopping from each is contrasted.

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COMPUTATIONAL MODELING OF KANSEI PROCESSES FOR HUMAN-CENTERED INFORMATION SYSTEMS

  • Kato, Toshikazu
    • 한국감성과학회:학술대회논문집
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    • 한국감성과학회 2002년도 춘계학술대회 논문집
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    • pp.3-8
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    • 2002
  • This paper introduces the basic concept of computational modeling of perception processes for multimedia data. Such processes are modeled as hierarchical inter- and intra- relationships amongst information in physical, physiological, psychological and cognitive layers in perception. Based on our framework, this paper gives the algorithms for content-based retrieval for multimedia database systems.

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