• 유통과학연구
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• 제14권8호
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• pp.45-50
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• 2016

Purpose - This study aimed to develop a new practical and universally applicable service quality model by improving the service quality measurement model proposed by many previous studies. Research design, data, and methodology - An in-depth analysis on what influences such service quality model had on the improvement effect of service quality, and Service Evaluation Model("SEM"), which was revised from the existing service quality measurement model, was developed. The model is divided into the two integrative categories: First, activity, that is the group of service-related activities. Next is item, the group of service-related objects. The level of service is evaluated for each category via survey questionnaire on service level evaluation. Based on the model, SEM has visibility by structuring the whole service industry. Results - For the application of the new service quality model, this study attempted to examine the appropriateness of the newly proposed service quality model by applying it to retail service field. Conclusions - As a result, the proposed service model would be a useful and applicable service quality measurement model required by many organizations. Service company can set up self check service levels. Through these results, they can look for the ways to provide better services to customers. Service users can ensure the objectivity of business plan based upon SEM.

• 한국안전학회지
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• 제25권4호
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• pp.76-83
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• 2010

As one of crucial industries, the service industry occupies a large part of economy in Korea poor in natural resources. However, prevention of industrial disasters has been promoted mainly in manufacturing and construction industries where the frequencies of such disasters and victims are high. Research on the evaluation of workplace safety climate has been conducted centering on traditional industries like manufacturing and construction, and few studies have been made for service businesses. The objective of this study was to evaluate workplace safety climate perceived in the field by workers engaged in service businesses and to contribute to the establishment of industrial safety and health policies in consideration of the characteristics of each business category. Using research variables safety knowledge, safety attitude, safety motivation, safety participation, safety compliance, and safeness of work environment, we evaluated comprehensive workplace safety climate based on the causal relations among the variables. In the results of analyzing data from a questionnaire survey of service business employees, statistically significant effect relations among the variables were identified, and the fitness of the model with approved reliability and validity was verified.

• 펄프종이기술
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• 제36권1호
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• pp.49-60
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• 2004

Life Cycle Assessment for the pulp, which is mainly used as the raw material of fine paper, base paper for food packaging and paper cup, has been carried out in this study to consider environmental aspects by quantifying the environmental emission and to evaluate its environmental impact potential. The system boundary was selected from cradle to gate stage(raw material acquisition, transportation of raw material and product manufacturing) of the product. Environmental impact was divided into 8 categories considering Korean situation: abiotic resource depletion, global warming, ozone depletion, acidification, eutrophication, photochemical oxidant creation, ecotoxicity and human toxicity. In Life Cycle Impact Assessment(LCIA) methodology phase, Ecopoint, Eco-indicator 95 and Korean eco-indicator were used and the results carried out by each methodology were compared. The results from this study were also compared with those of foreign study to verify the reliability of the results. The results of the study could be utilized as the basic data for Environmental Management System(EMS), Design for Environment(DfE) and Type III eco-labeling in the paper and paper-related industry.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2013년 추계학술대회
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• pp.221-230
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• 2013

This paper is written following an analysis of occurrence trend of industrial disaster in manufacturing industry. One of major reason of industrial accident is unsafe action caused by lack of work supervision. so we have surveyed the understanding level of supervisors for industrial safety and their education of industrial safety which is forced by industrial law. We have got the result that the supervisor's education is necessary to prevent industrial disaster but it's not fit for their own workplace for various reasons from the survey and analysis. I would like to suggest effective solutions. The institute of education should train that they can execute safety and health works themselves by classification of the industrial category, company scale and located region. Also, government should endow supervisors with authority and responsibility for the activation of education system. Finally, government should support the expense of education to medium and small-sized enterprises especially, and they should be interested in the attendance and execution of education. They will achieve the goal to prevent industrial disasters in manufacturing industry through the enforcement of effective supervisor system as per the remark mentioned above.

• 한국관광식음료학회지:관광식음료경영연구
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• 제15권2호
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• pp.1-22
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• 2004

This study was intended to analysis about quantity and quality aspects of speciality coffee industry in korea. All date was analysed by statistics package program spss 10.0. All market of coffee In korea, the market share of speciailty coffee have been maintained about 10 percent since it was analysed statically about coffee market in korea. The rest market is soluble coffee market. But by comparison with developed country case, korea's coffee market is being unbalanced between soluble coffee and speciality coffee market. This study was analyze actual consumer's consulnption styles of the speciality coffee as well as its industry. According to the qualitative analysis results from peter's model was analysed that made a high growth potentiality and profitability in the future. According to the quantitative analysis results, sampling unit's 87.6 percent made a recognize about the speciality coffee. Sensory evaluation results was researched that factors impacted on the overall speciality coffee quality was shown a significant diffrrence on the two dimension such as the body factor, acidity factor. This study has limit which can not represent overall recognition because of analysis based on limited data. It is thought that steady study should be continued hereafter through more systematic and reliable study method.

• Nuclear Engineering and Technology
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• 제52권1호
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• pp.211-221
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• 2020

One fundamental element of probabilistic safety assessment (PSA) is the initiating event (IE) analysis. Since IE frequencies can change over time, time-trend analysis is required to obtain optimized IE frequencies. Accordingly, such time-trend analyses have been employed to estimate industry-average IE frequencies for use in the PSAs of U.S. nuclear power plants (NPPs); existing PSAs of Korean NPPs, however, neglect such analysis in the estimation of IE frequencies. This article therefore provides the method for and results of estimating Korean industry-average IE frequencies using time-trend analysis. It also examines the effects of the IE frequencies obtained from this study on risk insights by applying them to recently updated internal events Level 1 PSA models (at-power and shutdown) for an OPR-1000 plant. As a result, at-power core damage frequency decreased while shutdown core damage frequency increased, with the related contributions from each IE category changing accordingly. These results imply that the incorporation of time-trend analysis leads to different IE frequencies and resulting risk insights. The IE frequency distributions presented in this study can be used in future PSA updates for Korean NPPs, and should be further updated themselves by adding more recent data.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2022년도 봄 학술논문 발표대회
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• pp.35-36
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• 2022

Recently, as the characteristics and production methods of the construction industry are changing, and women are actively entering the society, the view of women in the construction industry is also gradually changing. Although the government is currently improving the system to expand women's participation, nevertheless, women's participation in the construction industry is very low compared to other industries. The scope of this study was limited to presenting the actual working environment and improvement plans for male and female engineers in the design office. As a result of the survey on the insufficient part of the work environment, the item 'rest space such as lounge, bathroom, and conference room was narrow' was highly surveyed for men, and 'there was no rest space that required gender discrimination' was highly surveyed for women. As for the improvement measures, both men and women were surveyed highly in the category of 'My place for personal work'. In this study, the scope of the study has a limitation in that it only presents the actual situation and improvement measures for the working environment for male and female engineers in the design office.

• 방사선산업학회지
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• 제17권1호
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• pp.101-110
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• 2023

Radiation and radioisotopes have a high value in terms of utilization that can be used in convergence with various fields. However, due to the specificity of radiation, the use of radiation and radioisotopes is more difficult than in other industrial fields and also involves complex regulations. There are no clear industrial technology standards in these fields. Therefore, the growth of the radiation industry, especially including small companies, is being delayed. Since industrial technology standards play an important role in providing an institutional basis for the continuous development and settlement of domestic technology, the development of technical standards for the radiation and radioisotope industries can lead to systematic growth of the domestic radiation industry. To this end, the technology classification of the radiation industry was promoted and classified into 7 major categories, and detailed classification was divided according to the characteristics of each technology. In addition, a demand and perception survey on the need for industrial technology standards was conducted on RI licensed institutions and companies, and as a result, 61.4% responded that it was necessary, and in particular, they recognized the need for radiation safety(63.3%). In this paper, the technical classification for the radiation field is presented as the first step in the development of industrial technical standards for the radiation industry. In addition, the plan of the current status information and preparation of standard procedures of each category will be discussed.

• 만화애니메이션 연구
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• 통권44호
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• pp.85-116
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• 2016

본 연구는 애니메이션 분야의 유일한 전문잡지인 "애니메이툰"에 대한 심층적 연구로서 'Animatoon Report' 항목의 기사를 분석했다. 전문잡지가 내부에서 설정한 항목을 통해서 어떤 성격의 기사에 관심을 가지고 있는지를 도출하고, 통사적 흐름 속에서 관점의 변화를 살펴보고자 했다. 'Animatoon Report'는 "애니메이툰"의 항목 중 기사의 성격이 명칭에 나타나지 않지만, 기사의 건수가 많은 항목이기 때문에 분석 대상으로 선정되었다. 기사의 구성적 측면에서 나타난 결과로는 첫째, 초기 10년(1995-2005년)에 기사의 면수와 이미지 게재 수가 많은 것으로 나타났다. 기사 하나하나에 대한 집중도가 높고 기사 내용의 충실도를 높이려는 것으로 볼 수 있다. 둘째, 기사 작성자 분석을 통해서 나타난 것은 기자의 역할이 상대적으로 데스크보다 낮다는 점이다. 셋째는 기사의 건당 면수가 적고 주로 앞쪽에 배치됨으로써, 다양한 이슈에 초점을 맞춘다는 점과 이 항목이 "애니메이툰" 내에서 중요하게 고려된다는 점을 알 수 있다. 넷째로는 초기에는 기사 내용을 요약 형식으로 소개하는 것이 주된 방식이었으나, 후기로 갈수록 기사 구성의 완성도를 높이는 모습을 보여주었다. 마지막으로 기사의 대상 분야와 국가는 애니메이션과 한국에 집중하는 모습을 보였다. 한편 유형 분석을 통해서 드러난 결과는 다음과 같다. 6가지 유형 중에서 정책/산업 유형의 기사가 가장 많았고, 정책에 대한 기사와 산업에 대한 기사가 비슷한 수치로 제시되었다. 두 번째로는 행사 유형의 기사가 두 번째로 많다는 점이다. 세 번째로는 기타 유형이 의외로 높게 나타났는데, 이는 잡지 초기에 역사와 기술/기법에 대한 기사가 집중적으로 게재되었기 때문이다. 네 번째 시기적 변화를 살펴볼 때, 인물과 작품 유형은 전체시기에 걸쳐 꾸준한 관심을 드러내면서, 기관/기업/단체 및 정책/산업에 대한 관심과 행사에 대한 관심이 계속 증가했음을 알 수 있다. 즉, 'Animatoon Report' 항목의 기사들은 어느 정도 다양성을 가지고 있기는 하지만 정책과 산업에 대한 기사들에 집중됨으로써 "애니메이툰"은 이 항목을 통해 정책과 산업을 주로 다루고 싶어 했다는 점을 알 수 있다. 둘째, 전체적으로 볼 때 'Animatoon Report' 항목내의 유형들은 기사가 집중되는 시기가 각각 다른 편이었고, 정책/산업은 1995-2000년을 제외한 나머지 시기(2001-2015년)에 꾸준히 제시되었다는 것을 알 수 있다.

• 대한인간공학회지
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• 제31권1호
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• pp.171-176
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• 2012

Objective: The goal of this study was to assess work ability of Korean workers in the shipbuilding industry. Background: Old age is associated with inevitable time-dependent losses in physical capabilities. However the maintenance of physical capabilities is essential for continuing independence in old age. The work ability index(WAI) was constructed to reveal how well a worker is able to perform his or her work. Method: The WAI is a kind of survey methods developed to estimate the work capacity of aged workers by the Finish Institute of Occupational Health(FIOH) in 1998. The difference of the WAI between groups in each category was tested using the Kruskal-Wallis test, and the relationship between the WAI and the workers' ages was tested by the Correlation test. Results: This study surveyed 2,709 persons working in the shipbuilding industry in Korea. The average WAI score for all workers was 40.0 denoting a Good Level. Also, workers in the shipbuilding industry had lower work ability, as compared to the results of other industries. The WAI was analyzed for different age groups(${\leq}29$; 30~34; 35~39; 40~44; 45~49; 50~54; ${\geq}55$). The results of Kruskal-Wallis test showed that significant difference was identified on the effect of aging(p<0.05). Conclusion: Advanced countries like the Finland showed decreasing tendency in good and excellent levels as aged, but there was no decreasing tendency in Korean population. The results may be attributable to the general characteristics of Korean society, such as poor social security and burden caused by role of the patriarch. It may bring forth higher work ability in aged population even their physical condition is getting worse. Application: This finding could be used for developing more accurate assessment tool of work ability for working environment.