• Journal of Korea Technology Innovation Society
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• v.5 no.2
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• pp.167-188
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• 2002

Summary: This paper analyzes Indian software industry in the perspective of innovation cluster. The research shows that the software industry has been following an upstream clustering process, where the major value activity is expanding from low value product/services to high value product/services. The growth of software industry could be successful because there was appropriate initial condition of Bangalore, such as the availability of high qualified human resources, excellent research institutes, small high-tech companies. The role of government was helpful for the late growth of software industry but not a critical factor for the initial development of the S/W cluster. It is suggested that government should consider the initial condition of a concerned location critically to implement a cluster-type innovation policy.

• Journal of Technology Innovation
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• v.9 no.2
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• pp.120-139
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• 2001

The purpose of this paper is to evaluate the Indian Software Industry and t government's industrial policy by analysing the characteristics of the software industry, authority, development process, social infrastructure, and public sector. The Information age is creating profound changes in the way we live and work. It is transforming all aspects of society, stimulating new opportunities. Over the past decade, India has deliberately prepared itself to meet the new challenges of the information age. India became an important player in shaping world software industry. Through the industrial policy, Indian government is focusing on 1) the development of software industry, 2) dramatic increase in IT scientists engineers, and the promotion of education institutes, 3) the establishment of the software technology Parks (STP), 4) the inducement of foreign direct investment, 5) extensive standardization, 6) the coordination of the law and system. India has liberalized finance and telecommunications system in an effort to bring in more business, and has revamped education curriculums to encourage more creativity among students. Government has played crucial role in bringing India one of advanced software nation by presenting the grand vision and sophisticated plan, liberalizing telecommunication market, and enhancing the efficiency of bureaucratic system.

• The Journal of Asian Finance, Economics and Business
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• v.4 no.4
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• pp.79-86
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• 2017

The purpose of this research is to examine reasons and evaluate strategies implemented by the Indian banking industry in tackling jay-customers in general and in light of the recent demonetization in particular. After a thorough germane literature and theoretical framework on jay-customers and Indian banking industry, researchers framed a well-structured questionnaire for collecting banking employees opinions along with a set of questions framed to conduct in-depth personal interviews with banking customers. The collected data were summarized, coded, and controlled by using Software R and the selected hypotheses were analyzed by the observance of percentile values. More than 90 percent of banking employees said lack of proper supply of cash from the Reserve Bank of India is the major reason for this kind of customer behaviour and shockingly 95 percent of banking customers expressed backdoor preference given by banking employees to some big customers is the major reason. The research confined only two state capitals Amaravati and Bangalore in India and covered only two largest banks one in public and private sector. The research provides useful insight into the crucial reasons for jay-customers' behaviour from the dyadic perspective of both employees and customers of the Indian banking industry.

• Electronics and Telecommunications Trends
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• v.22 no.3 s.105
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• pp.187-200
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• 2007

최근 인도경제는 IT 산업의 발전에 힘입어 고도성장을 지속하여 세계적으로 기대를 모으고 있다. 인도는 IT 산업에서 하드웨어는 미발달되어 있으나 소프트웨어 부문은 국제적인 경쟁력을 갖추고 있다. 사회인프라의 미비, 낮은 정보화 수준, IT 하드웨어의 미발달, 1인 당 국민소득이 2004년 기준 610달러에 불과한 개발도상국인 인도가 소프트웨어 산업에서 세계적인 경쟁력을 갖추고 있다는 점은 충실한 사회인프라, IT 하드웨어의 강점에도 불구하고 취약한 소프트웨어 산업을 보유하고 있는 우리나라와는 매우 대조적이다. 본 고에서는 인도 소프트웨어 산업 현황, 정부의 소프트웨어 산업정책, 소프트웨어 산업의 성공요인을 살펴보고 우리에게 주는 정책적 시사점을 도출해 보고자한다.

• Journal of Information Technology Services
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• v.4 no.2
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• pp.135-144
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• 2005

The plenty of successful cases of Multi-national companies has been realized benefits of offshore outsourcing in particular "cost savings" from offshore IT outsourcing services, such as call center, software development, IT support and maintenance etc. A few Korean companies recently started to make the feasibility study of offshore IT outsourcing to catch up with the global trend. The objective of this study is to present the feasibility of offshore IT outsourcing of Korean companies through the analysis of pilot projects results between Indian and Chinese companies. The analysis include key elementsof cost, productivity, quality, practical issues as well as Gartner's framework, "AD Sourcing Cost Model", composed of 7 model factors. The findings of this study are not limited to understand offshore IT outsourcing but also provide useful guidelines covering wide range from the theoretical framework of selecting suitable offshore partner.