• Journal of Information Processing Systems
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• 제14권1호
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• pp.129-139
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• 2018

The crowdsourcing software development (CSD) is growing rapidly in the open call format in a competitive environment. In CSD, tasks are posted on a web-based CSD platform for CSD workers to compete for the task and win rewards. Task searching and assigning are very important aspects of the CSD environment because tasks posted on different platforms are in hundreds. To search and evaluate a thousand submissions on the platform are very difficult and time-consuming process for both the developer and platform. However, there are many other problems that are affecting CSD quality and reliability of CSD workers to assign the task which include the required knowledge, large participation, time complexity and incentive motivations. In order to attract the right person for the right task, the execution of action plans will help the CSD platform as well the CSD worker for the best matching with their tasks. This study formalized the task assignment method by utilizing different situations in a CSD competition-based environment in artificial intelligence (AI) planning. The results from this study suggested that assigning the task has many challenges whenever there are undefined conditions, especially in a competitive environment. Our main focus is to evaluate the AI automated planning to provide the best possible solution to matching the CSD worker with their personality type.

• 한국IT서비스학회지
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• 제22권2호
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• pp.23-40
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• 2023

Despite the growing interest and normative discussions on AI ethics, there is a lack of discussion on policy instruments that are necessary for companies to develop AI-based services in compliance with ethical principles. Thus, the purpose of this study is to explore policy instruments that can encourage companies to voluntarily comply with and adopt AI ethical standards and self-checklists. The study reviews previous research and similar cases on AI ethics, conducts interviews with AI-related companies, and analyzes the data using AHP to derive action plans. In terms of desirability and feasibility, Research findings show that policy instruments that induce companies to ethically develop AI-based services should be prioritized, while regulatory instruments require a cautious approach. It was also found that a consulting support policy consisting of experts in various fields who can support the use of AI ethics, and support for the development of solutions that adhere to AI ethical standards are necessary as incentive policies. Additionally, the participation and agreement of various stakeholders in the process of establishing AI ethical standards are crucial, and policy instruments need to be continuously supplemented through implementation and feedback. This study is significant as it presents the necessary policy instruments for companies to develop ethical AI-based services through an analytical methodology, moving beyond discursive discussions on AI ethical principles. Further analysis on the effectiveness of policy instruments linked to AI ethical principles is necessary for establishing ethical AI-based service development.