• 한국조리학회지
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• 제13권3호
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• pp.115-126
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• 2007

Previous studies have focused on service quality by examining customer satisfaction and retention. Little, if any work has been conducted exploring the emotional state of customers and that state in con-nection to perceived service quality. The objective of this study was to explore and determine how a customer's emotions perceive and respond to service quality within family restaurants. It was found that within a positive emotional field, product and personal service quality showed a high correlation to the positive image while customers experiencing negative emotions had the perception of poorer product and personal service quality as well as a worse impression of cleanliness. Cleanliness was not connected to the issue of customer satisfaction but each of these three factors, whether positive or negative, led to the creation and mediation of an image which in itself directly resulted in customer satisfaction. Customer emotional fields are not merely the by-product of quality issues, or satisfaction but in fact the foundation by which all other factors must be considered and analyzed. Family restaurateurs need to focus on the customer's emotional well-being to create customer satisfaction.

• Journal of Information Processing Systems
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• 제1권1호
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• pp.36-40
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• 2005

TRISO (Tri-Isotropic)-coated fuel particle is widely applied due to its higher stability at high temperature and its efficient retention capability for fission products in the HTGR (high temperature gas-cooled reactor), one of the highly efficient Generation IV reactors. The typical ball-type TRISO-coated fuel particle with a diameter of about 1 mm is composed of a nuclear fuel particle as a kernel and of outer coating layers. The coating layers consist of a buffer PyC, inner PyC, SiC, and outer PyC layer. In this study, a digital image processing algorithm is proposed to automatically measure the thickness of the coating layers. An FBP (filtered backprojection) algorithm was applied to reconstruct the CT image using virtual X-ray radiographic images for a simulated TRISO-coated fuel particle. The automatic measurement algorithm was developed to measure the coating thickness for the reconstructed image with noises. The boundary lines were automatically detected, then the coating thickness was circularly by the algorithm. The simulation result showed that the measurement error rate was less than 1.4%.

• Nuclear Engineering and Technology
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• 제48권6호
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• pp.1330-1337
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• 2016

A visualization test of the fuel-coolant interaction in the Test for Real cOrium Interaction with water (TROI) test facility was carried out. To experimentally simulate the In-Vessel corium Retention (IVR)- External Reactor Vessel Cooling (ERVC) conditions, prototypic corium was released directly into the coolant water without a free fall in a gas phase before making contact with the coolant. Corium (34.39 kg) consisting of uranium oxide and zirconium oxide with a weight ratio of 8:2 was superheated, and 22.54 kg of the 34.39 kg corium was passed through water contained in a transparent interaction vessel. An image of the corium jet behavior in the coolant was taken by a high-speed camera every millisecond. Thermocouple junctions installed in the vertical direction of the coolant were cut sequentially by the falling corium jet. It was clearly observed that the visualization image of the corium jet taken during the fuel-coolant interaction corresponded with the temperature variations in the direction of the falling melt. The corium penetrated through the coolant, and the jet leading edge velocity was 2.0 m/s. Debris smaller than 1 mm was 15% of the total weight of the debris collected after a fuel-coolant interaction test, and the mass median diameter was 2.9 mm.

• Journal of Multimedia Information System
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• 제5권4호
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• pp.235-244
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• 2018

Potential maximum soil moisture retention (S) is a dominant parameter in the Soil Conservation Service (SCS; now called the USDA Natural Resources Conservation Service (NRCS)) runoff Curve Number (CN) method commonly used in hydrologic modeling for event-based flood forecasting (SCS, 1985). Physically, S represents the depth [L] soil could store water through infiltration. The depth of soil moisture retention will vary depending on infiltration from previous rainfall events; an adjustment is usually made using a factor for Antecedent Moisture Conditions (AMCs). Application of the method for continuous simulation of multiple storms has typically involved updating the AMC and S. However, these studies have focused on a time step where S is allowed to vary at daily or longer time scales. While useful for hydrologic events that span multiple days, this temporal resolution is too coarse for short-term applications such as flash flood events. In this study, an approach for deriving a time-variable potential maximum soil moisture retention curve (S-curve) at hourly time-scales is presented. The methodology is applied to the Napa River basin, California. Rainfall events from 2011 to 2012 are used for estimating the event-based S. As a result, we derive an S-curve which is classified into three sections depending on the recovery rate of S for soil moisture conditions ranging from 1) dry, 2) transitional from dry to wet, and 3) wet. The first section is described as gradually increasing recovering S (0.97 mm/hr or 23.28 mm/day), the second section is described as steeply recovering S (2.11 mm/hr or 50.64 mm/day) and the third section is described as gradually decreasing recovery (0.34 mm/hr or 8.16 mm/day). Using the S-curve, we can estimate the hourly change of soil moisture content according to the time duration after rainfall cessation, which is then used to estimate direct runoff for a continuous simulation for flood forecasting.

• 펄프종이기술
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• 제34권2호
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• pp.1-12
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• 2002

Starch dissolved in paper-mill wastes, either as a result of poor retention on the paper web or recycling of surface-treated broke, was a major pollutant Laboratory tests were performed by using different kinds of starch as a surface treatment. It was concluded that the use of cationic starch can positively affect the level of starch dissolved in liquid effluents. When cationically modified starches were used for surface sizing, the starch was tightly bound to the paper fibers, it was not removed during the repulping of broke. The result of mill trial in fine paper manufacture for the application of low-viscosity cationic starches used in size press reduced COD load in the effluents and increased One Pass Retention. It had been found that when cationic starch used as a surface sizing agent, more starch was retained on or near the surface of the sheet than with conventional oxidized starches. Thus surface strengths and quality were improved. In addition it is possible to maintain the desired level of starch penetration into the fiber net and improve porosity, opacity and brightness. In contrast, in most cases, dusting problems are notably eliminated. Cationic surface sized starch improved black and color ink-jet print quality in terms of feathering and optical density of the print image. These improved properties were believed to be due to a combination of fiber bonding and surface orientation more uniform starch concentration on the paper surface was resulted. Moreover cationic charges in the paper surface lend themselves excellently to fix ink jet ink anionic in nature.

• 한국식생활문화학회지
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• 제33권4호
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• pp.354-362
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• 2018

With increasing interest in the health and safety of food served in restaurants, more emphasis is being placed on the importance of health and food. As a result, Yaksun cuisine with new added effects and image is becoming more popular as a way to improve people's health. This study analyzed the effects of selection attributes relating to Yaksun cuisine on customer satisfaction and intention to maintain relationship in order to understand various needs of consumers as they relate to health food. The results showed that, among selection attributes of Yaksun cuisine, price, safety, and health were found to have significant effects on customer satisfaction; however, the effect of quality on satisfaction was not verified. Moreover, while the effect of safety and health of Yaksun cuisine on the intention to maintain relationship was found to be significant, the effects of quality and price on the intention to maintain relationship were not verified. These findings suggest that consumers believe Yaksun cuisine is more beneficial for health than general food and trust the origin label, hygiene, and safety of ingredients in Yaksun cuisine. Therefore, the results of this study suggests providing opportunities for consumers to experience diverse tastes in Yaksun cuisine and that development and promotion of different recipes using Yaksun ingredients will help reinforce competitiveness of Yaksun cuisine in the market and increase sales.

• 한국항공운항학회:학술대회논문집
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• 한국항공운항학회 2015년도 추계학술대회
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• pp.198-211
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• 2015

Aviation industry, which is highly dependent on human resources, emphasizes airline's human resources management and performance check because quality of services provided to customers is closely related to airline's employees. Because roles of cabin crews take a significant portion of services provided to customers, airlines and cabin crews represent an inseparable relationship. Attitudes of cabin crews who plays the role of facing and dealing with customers directly in the process of providing flight related services are an essential factor that determines an image of an airline and actually have significant impact on the performance as well. By increasing performance satisfaction of cabin crews, organizational loyalty can be strengthened and such successful human resources management could have a positive effect on increasing customer satisfaction as well as revenues. From corporate's perspective, performance satisfaction of an employee is a crucial factor that decides the quality of service provided to customers that supports employee retention as well as client retention. This can eventually lead to organization loyalty that can positively affect overall work performance. Thus if corporates put efforts in and invests to improve and develop favorable attitudes and service quality within employees, performance satisfaction and organizational goals will be more effectively achieved.

• 한국전자통신학회논문지
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• 제10권6호
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• pp.677-682
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• 2015

수치에 있어서 기억법은 숫자를 기억하는데 도움을 준다. 이러한 숫자와 관련된 기억법에서 그래프나 이미지는 상당히 훌륭한 연상 기호의 역할을 한다. 그래프 기반 시스템에서는 기억법을 표현하는 점, 선, 막대 등 많은 방법이 존재한다. 기억법은 뇌가 원래의 형태보다 더 보유 할 수 있는 형태로 정보를 변환하는 것을 목표로 하고 있다. 이는 수치 기억법에서도 마찬가지이다. 수치 기억법에 있어서 다른 방법으로 이미지가 있다. 본 논문에서는 수치 기억법과 관련하여 단순 그래프 알고리즘과 배열된 이미지 알고리즘을 제시하고, 두 방법의 기억법에 대해 기억률에 기반한 비교 결과를 나타낸다.

• 전자공학회논문지
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• 제52권3호
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• pp.67-74
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• 2015

BTC (Block Truncation Coding) 영상 압축은 하드웨어 구현이 간단하고, 영상의 에지 보존 능력이 뛰어나, LCD 오버드라이브의 압축 기법으로 널리 사용되어지고 있다. 본 논문에서는 높은 화질을 유지하고 높은 압축률을 얻기 위한 방법으로, Multi-Mode BTC (MM-BTC) 알고리즘을 제안한다. 본 논문에서 제안하는 advanced Y-based BTC 방법으로 RGB 각각의 비트맵을 하나의 비트맵으로 단일화 하여 압축 율을 높였고, 본 논문에서 제안하는 improved 2-level 와 4-level BTC 방법을 사용하여 높은 화질을 얻도록 하였다. 시뮬레이션 확인 결과, MM-BTC 는 기존 연구된 BTC 알고리즘 결과보다 최대 2.34 dB 높은 정지 영상 PSNR(Peak Signal to Noise Ratio)결과를 확인 할 수 있었다. LCD overdrive 에 적용한 동영상 PSNR과 비교 결과, MM-BTC 가 기존 연구된 BTC 알고리즘 결과보다 최대 2.33 dB 높은 PSNR 결과가 확인되었다.

• 유통과학연구
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• 제15권11호
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• pp.83-93
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• 2017

Purpose - The study aims to analyze the VMD(Visual Merchandising) perception factors in recent sporting goods store and clarify the effect of each VMD perception factors on brand image, satisfaction, and customer revisit intention. The VMD perception factors play an important role in attracting and actually inducing sales to the visiting customers. It has investigated the effect of VMD perception on customer satisfaction and revisit intention. It is expected that the company's marketing strategy with VMD will be differentiated and competitive in sports item stores, brand image enhancement, customer retention, and acquisition. Research design, data, and methodology - In order to verify the hypotheses of this study, a total of 380 questionnaires had been distributed. 360 respondents were used in the final analysis excluding 20 respondents' incomplete answers. The SPSS 18.0 program was used and the data analysis was conducted for the demographic characteristics and distribution behavior. Principal Components Analysis was used for the common factor extraction for validity analysis, and factor analysis was conducted to verify such as validity in brand image or brand attitude. As for Multiple regression analysis, was performed to verify and in the research model, and in and , the mediation was defined through the Sobel Test in order to verify the brand image mediating effects on VMD, store satisfaction, and revisit inquiry of sports store. Results - Qualitative research shows that VMD sub-variables such as aesthetic, fitness, and functional convenience influence store satisfaction and revisit intention. As a result of analyzing the mediating effect of the brand image, the more VMD is strengthened, the more brand image is improved and store satisfaction is also increased. Conclusions - VMD enhancement requires a VMD strategy aligned with the company's management policies and objectives, a visual directing and consistent concept that delivers a strong message to customers. The customer actual purchasing behavior is a combination of various factors such as sports item stores' interior design, display, advertisement promotion like POP(Point of Purchase), salespersons and their service quality, so that the VMD image and the brand image must be consistent and a unique strategic plan is required.