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직업경험을 중심으로 한 보험상품 교차판매 성과의 결정요인 분석 (Determinants of Insurance Products Cross-selling Performance : Focusing on Career Experience)

  • 손우철;강신애
    • 서비스연구
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    • 제9권3호
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    • pp.39-60
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    • 2019
  • 최근 보험산업은 판매채널의 다양화, 교차판매 활성화 등 다양한 환경 변화가 일어나고 있다. 보험 판매 채널이 전속 채널에서 비전속 채널, 방카슈랑스 등으로 다양화되고 있으며, 보험설계사가 한 명의 고객에게 다양한 금융상품을 판매하는 교차판매가 활성화되고 있다. 그러나 보험설계사의 절대 수는 줄어들고 있으며, 13월차 생명보험 설계사의 정착률은 2016년 40.4%이다. 이러한 상황에서 본 연구에서는 보험설계사의 교차판매 성과에 영향을 미치는 결정요인을 분석하여 보험설계사 양성에 시사점을 도출하고자 한다. 실증분석방법으로 질적연구와 양적연구를 병행하였다. 질적연구로 개방코딩을 활용하여 심층 면접을 실시하였고, 이러한 질적연구의 검증을 위해 2016년 4월~2019년 3월 기간 동안 영업성과 자료를 분석하였다. 질적연구 결과 보험상품 교차판매 성과의 결정요인으로 총 84개의 개념, 28개의 하위범주, 10개의 범주가 도출되었으며, 10개의 범주는 개인특성, 상담 방법, 교차판매비율, 영업 문화, 교육, 고객의 변화, 고객 DB 제공, 만족도, 업무지원시스템, 고객서비스였다. 본 연구의 질적연구 결과 고성과자로 분류할 수 있는 보험설계사는 전체 보험 계약에서 생명보험 계약 건수와 계약 금액의 비중을 높이는 교차판매에 적극적임을 확인할 수 있었다. 실제 영업성과 자료를 바탕으로 한 분석에서는 보험설계사의 나이, 근무월수, 직급이 전체 보험계약 건수 대비 생명보험계약 건수와 생명보험계약 금액에 유의한 양(+)의 영향을, 전체 보험계약 건수 대비 손해보험계약 건수와 손해보험계약 금액에 유의한 음(-)의 영향을 미쳤다. 즉, 회사를 이탈하지 않고 장기근속하면서 고성과자로 분류되는 보험설계사는 전체 보험계약 건수와 금액에서 생명보험의 계약 건수와 금액 비중이 늘어나고, 손해보험의 계약 건수와 금액 비중이 줄어드는 것을 확인하였다. 본 연구의 분석결과는 보험설계사 양성을 위한 교육 프로그램과 업무지원시스템 개발에 중요한 기초 자료가 될 수 있을 것이다.

보육교사의 권리에 대한 경험적 인식 연구 (A Study on the Experiential Cognition of Child Care Teachers' Rights)

  • 이서영;양성은
    • 한국보육학회지
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    • 제18권4호
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    • pp.39-50
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    • 2018
  • 최근 보육교사가 수행하는 업무의 다중성 및 법적 신분과 관련된 쟁점이 부각되고 있다. 보육교사는 "근로기준법"상의 근로자이면서, "영유아보육법"상의 보육교직원이고, 누리과정 실시로 인해 "유아교육법"상의 유치원 교사의 업무도 수행한다. 영유아를 보호하고 양육하는 보육교사의 주업무를 기본으로 유아를 대상으로는 누리과정을 통한 교육프로그램을 진행하는 것이다. 하지만 보육교사의 직업적 의무가 법적인 권리와 부합되지 않는 부분이 있어 보육교사의 권리와 의무는 불균형적인 상황에 놓여 있게 된다. 본 연구는 해석주의 인식론에 기반한 질적방법을 활용하여 보육교사들이 현장의 경험을 통해 자신의 권리를 어떻게 인식하는지를 실증적으로 고찰하였다. 연구참여자는 수도권에 근무하는 보육교사 61명이며, 자료수집을 위해 프로토콜(protocol) 서술과 포커스그룹면접(FGI: focus group interview)을 활용하였다. 수집된 자료는 Creswell(2013)이 제안한 자료분석법에 따라 중심주제로 도출되었다. 연구결과를 보면, 보육교사들은 전문직으로서 교육권과 자율권, 근무여건 개선 및 복지후생 요구권, 고충처리 및 신분보장권에 대한 경험적 인식을 구체적으로 진술하였다. 보육교사들은 어린이집의 열악한 근무여건 및 복지후생을 지적하는 동시에 교육권과 자율권이 양질의 보육활동을 위해 강화되어야할 필요조건임을 강조하였다. 한편, 연구참여자들은 고충처리 및 신분보장권이 자신의 권리라는 점에 대한 인식 자체가 낮았고, 해당 권리의 침해를 감수하는 경향을 보였다. 본 연구결과는 보육교사들의 의무와 권리 사이의 간극을 드러내면서 이에 대한 제도적 마련이 필요함을 보여준다. 영유아 전문가로서 인성 및 전문성 강화에 대한 사회적 기대가 높아짐과 동시에 근로에 대한 사회적 가치관의 변화를 고려하여, 보육 현장에 근무하는 교사의 권리 향상을 위한 실천적 대안이 필요하다는 점을 논의하였다.

조선후기 유서류(類書類)에 나타난 민속종교 자료 (The Materials on Korean Folk Religions in the Encyclopedic Literatures of Late Joseon Dynasty)

  • 서영대
    • 역사민속학
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    • 제33호
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    • pp.31-72
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    • 2010
  • 이 글은 조선후기의 대표적 유서인 이수광(李晬光)의 『지봉유설(芝峯類說)』·홍만선(洪萬選)의 『산림경제(山林經濟)』·이익(李瀷)의 『성호사설(星湖僿說)』·이규경(李圭景)의 『오주연문장전산고(五洲衍文長箋散稿)』에 수록된 민속종교 관련 자료들을 살펴본 것으로, 먼저 4종의 유서에서 민속종교 관련 항목들을 추출하여, 그 내용을 표로 제시하였다. 다음으로 이들 유서류에서 언급된 민속종교 관련 자료들의 성격과 내용을 살펴보았다. ① 이들 유서들은 전대의 것이 후대의 것에 상당한 영향을 미치면서 많은 공통점을 가지게 되었지만, 한편으로는 저술 목적에 따라 차이가 있다. 즉 『지봉유설』·『성호사설』·『오주연문장전산고』는 백과전서식 저술답게 민속종교의 다양한 측면을 전하는데 비해 『산림경제(山林經濟)』는 실생활에서 발생할 수 있는 문제와 그 해결이란 실천적 내용이 중심을 이루고 있다. ② 이들 유서는 민속종교를 부정적인 것으로 인식했다. 그것은 이들 유서가 기본적으로 유교적 관념에 기초했기 때문이다. 그러나 완전한 부정에는 이르지 못하고, 영험성의 일부를 인정하기도 했다. ③ 조선시대 민속종교의 신앙대상들, 즉 성황신·업신·질병신·금부대왕신(金傅大王神)·정득양(鄭得揚)·관왕신(關王神)·부근신(付根神) 등에 대한 유서류의 내용을 살펴보았다. ④ 이들 유서류들은 귀신에 대해서도 공통적으로 관심을 보였는데, 그들의 귀신론은 기본적으로 성리학에 기초한 것이면서도 그 영험성으로 말미암아 민속종교의 귀신론을 일부 수용하고 있다. ⑤ 이들 유서류에서는 공통적으로 점복에 대해 상당한 관심을 가지고 있다. 그렇지만 개인의 운명에 관한 점복은 부정적으로 인식했고, 농사의 풍흉점에 대해서는 긍정적으로 이해하려 했다. ⑥ 이들 유서류에는 저주와 벽사에 관한 항목들도 상당수 있어, 이를 살펴보았다. ⑦ 무격은 민속종교의 성직자로서 민속종교의 핵심에 서 있는 존재이기 때문에 이들 유서류에서 공통의 관심사가 되었다. 이들 유서에서 무격은 부정적으로 묘사되고 있지만, 그 영험성의 일부는 인정하고 있었다. 그렇다고 한다면 이들 유서류들은 비록 민속종교에 대해 부정적인 입장을 취하고 있고 잘못된 정보를 제공하기도 하지만, 조선후기 민속종교의 다양한 사실들을 전한다는 점에서 자료적 가치를 간과할 수 없다. 따라서 이들 유서류들은 향후 민속종교 연구에서 반드시 심도 있게 검토되어야 할 자료라 하겠다.

일 대학병원 호스피스 병동 입원 환자의 간호활동시간 측정과 원가산정 (Determination of Cost and Measurement of nursing Care Hours for Hospice Patients Hospitalized in one University Hospital)

  • 김경운
    • 간호행정학회지
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    • 제6권3호
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    • pp.389-404
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    • 2000
  • This study was designed to determine the cost and measurement of nursing care hours for hospice patients hostpitalized in one university hospital. 314 inpatients in the hospice unit 11 nursing manpower were enrolled. Study was taken place in C University Hospital from 8th to 28th, Nov, 1999. Researcher and investigator did pilot study for selecting compatible hospice patient classification indicators. After modifying patient classification indicators and nursing care details for general ward, approved of content validity by specialist. Using hospice patient classification indicators and per 5 min continuing observation method, researcher and investigator recorded direct nursing care hours, indirect nursing care hours, and personnel time on hospice nursing care hours, and personnel time on hospice nursing care activities sheet. All of the patients were classified into Class I(mildly ill), Class II (moderately ill), Class III (acutely ill), and Class IV (critically ill) by patient classification system (PCS) which had been carefully developed to be suitable for the Korean hospice ward. And then the elements of the nursing care cost was investigated. Based on the data from an accounting section (Riccolo, 1988), nursing care hours per patient per day in each class and nursing care cost per patient per hour were multiplied. And then the mean of the nursing care cost per patient per day in each class was calculated. Using SAS, The number of patients in class and nursing activities in duty for nursing care hours were calculated the percent, the mean, the standard deviation respectively. According to the ANOVA and the $Scheff{\'{e}$ test, direct nursing care hours per patient per day for the each class were analyzed. The results of this study were summarized as follows : 1. Distribution of patient class : class IN(33.5%) was the largest class the rest were class II(26.1%) class III(22.6%), class I(17.8%). Nursing care requirements of the inpatients in hospice ward were greater than that of the inpatients in general ward. 2. Direct nursing care activities : Measurement ${\cdot}$ observation 41.7%, medication 16.6%, exercise ${\cdot}$ safety 12.5%, education ${\cdot}$ communication 7.2% etc. The mean hours of direct nursing care per patient per day per duty were needed ; 69.3 min for day duty, 64.7 min for evening duty, 88.2 min for night duty, 38.7 min for shift duty. The mean hours of direct nursing care of night duty was longer than that of the other duty. Direct nursing care hours per patient per day in each class were needed ; 3.1 hrs for class I, 3.9 hrs for class II, 4.7 hrs for class III, and 5.2 hrs for class IV. The mean hours of direct nursing care per patient per day without the PCS was 4.1 hours. The mean hours of direct nursing care per patient per day in class was increased significantly according to increasing nursing care requirements of the inpatients(F=49.04, p=.0001). The each class was significantly different(p<0.05). The mean hours of direct nursing care of several direct nursing care activities in each class were increased according to increasing nursing care requirements of the inpatients(p<0.05) ; class III and class IV for medication and education ${\cdot}$ communication, class I, class III and class IV for measurement ${\cdot}$ observation, class I, class II and class IV for elimination ${\cdot}$ irrigation, all of class for exercise ${\cdot}$ safety. 3. Indirect nursing care activities and personnel time : Recognization 24.2%, house keeping activity 22.7%, charting 17.2%, personnel time 11.8% etc. The mean hours of indirect nursing care and personnel time per nursing manpower was 4.7 hrs. The mean hours of indirect nursing care and personnel time per duty were 294.8 min for day duty, 212.3 min for evening duty, 387.9 min for night duty, 143.3 min for shift duty. The mean of indirect nursing care hours and personnel time of night duty was longer than that of the other duty. 4. The mean hours of indirect nursing care and personnel time per patient per day was 2.5 hrs. 5. The mean hours of nursing care per patient per day in each class were class I 5.6 hrs, class II 6.4 hrs, class III 7.2 hrs, class IV 7.7 hrs. 6. The elements of the nursing care cost were composed of 2,212 won for direct nursing care cost, 267 won for direct material cost and 307 won for indirect cost. Sum of the elements of the nursing care cost was 2,786 won. 7. The mean cost of the nursing care per patient per day in each class were 15,601.6 won for class I, 17,830.4 won for class II, 20,259.2 won for class III, 21,452.2 won for class IV. As above, using modified hospice patient classification indicators and nursing care activity details, many critical ill patients were hospitalized in the hospice unit and it reflected that the more nursing care requirements of the patients, the more direct nursing care hours. Emotional ${\cdot}$ spiritual care, pain ${\cdot}$ symptom control, terminal care, education ${\cdot}$ communication, narcotics management and delivery, attending funeral ceremony, the major nursing care activities, were also the independent hospice service. But it is not compensated by the present medical insurance system. Exercise ${\cdot}$ safety, elimination ${\cdot}$ irrigation needed more nursing care hours as equal to that of intensive care units. The present nursing management fee in the medical insurance system compensated only a part of nursing car service in hospice unit, which rewarded lower cost that that of nursing care.

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체간부의 사상체질별 형태학적 특징에 관한 연구 (A Study on the morphologic characteristics of each constitution's trunk)

  • 홍석철;이수경;이의주;한기환;조용진;최창석;고병희;송일병
    • 사상체질의학회지
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    • 제10권1호
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    • pp.101-142
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    • 1998
  • 1. 연구 목적 및 배경 사상의학(四象醫學)에서의 대소음양인(太少陰陽人)의 체질 구분의 근거는 폐비간현(肺脾肝賢)의 각기 다른 장리로 인한 것으로 이는 폐비간현(肺脾肝賢)의 위치와 사상인(四象人) 구분의 근거인 체형기상(體形氣像)까지 이어진다. 이러한 각기 다른 체형기상(體形氣像)은 사상인 체질 구분의 가장 중요한 단서중의 하나로 이를 측정하여 각 체질의 사초(四焦) 체간부(體幹部)를 수기로 측정한 연구가 있었으나 이는 측정상의 오류가 많아 본 연구에서는 삼차원계측기를 이용하여 각 체질별 체간의 삼차원적인 특징을 해부학적 위치를 중심으로 측정하고 둘레, 단면적, 체적 등의 입체적 측정을 통해 체간부의 정량적인 특정을 살펴 체질 구분에 이용하고자 하였다. 2. 연구 방법 체질진단용 설문지 1번, QSCC(II), 맥진, 침진의 진단 방법을 이용하고 사상의학 전문의에 의해 체질 진단된 건강한 20대에서 40대까지의 성인 남자 40명과 여자 20명을 대상으로 Rapid 3D Color Scanner Model 3030 RGB/PS를 사용하여 삼차원 영상을 촬영한 후 해부학적 구조를 근거로 31항목의 체적, 전표 면적, 높이를 측정하고 25가지의 사초 가설을 설정하여 각 체질별 사초의 삼차원적인 특징을 구하였다. 3. 연구 결과 및 결론 1) 체간부 측정 항목의 절대치 (1) 여자의 특징 태음인이 다른 체질에 비해 체간부가 큰 편이고 소음인이 대개의 경우 가장 작은 경향을 나타내었다. 그러나 갑상연골점의 목둘레, 흉골상단의 단면적과 전둘레, 경폭에서 소양인이 가장 작은 것으로 나타나 소양인이 경부 즉, 체간의 최상부가 가장 둘레가 가는 것을 알 수 있다. 유두선 높이의 단면적, 전둘레, 깊이와 중완선높이의 전후둘레의 체간부에서 태음인이 소음인보다 큰 것으로 나타나 체간부의 상부는 소음인이 가장 작은 것으로 나타났다. 치골상단의 폭은 소양인이 가장 작은 것으로 나타났다. (2) 남자의 특징 갑상연골점, 흉골상단, 액와, 유두, 검상돌기, 중완, 하완, 제부, 상전장골극, 치골결합상단 부위에 이르기까지 전 항목에서 태음인의 체형이 가장 크며 소음인의 체형이 가장 작은 것으로 나타났다. 갑상연골점 높이에서 전후둘레, 폭, 깊이에서 태음인이 가장 크고 소음인이 가장 작은 것으로 나타났다. 유두와 유하간의 수직거리는 소양인이 가장 크고 소음인이 가장 작은 것으로 나타났다. 2) 사초부위의 절대치의 비교 (1) 여자 상초의 항목 중에서 갑상연골점 높이에서 액와선높이까지의 체적과 흉골상단높이에서 유두높이까지의 체간 상부 체적이 소양인이 가장 작았다. 소양인이 체간 상부가 다른 체질에 비해 작다. 중상초 : 중상초의 항목 중 흉골상단에서 중완까지의 체적과 흉골상단에서 검상돌기까지의 체적에서 태음인이 가장 큰 것으로 나타났다. (2) 남자 상초, 중상초, 중하초, 하초의 경우 태음인이 소음인보다 체적이 큰 것으로 나타났다. 3) 체간에서 사초가 차지하는 비율에 대한 고찰 (1) 상초 : 액와에서 상전장골극까지를 사초로 설정할때 상초에 해당하는 액와에서 유두선까지의 높이가 태음인이 소양인보다 큰 것으로 나타나 소양인이 액와점에서 유두선 까지의 거리가 체간에서 차지하는 비율이 가장 짧은 것으로 나타났다. (2) 중상초 : 갑상연골점에서 치골결합상단을 사초로 설정할때 흉골상단에서 유두까지의 높이와 액와에서 유두까지의 높이에서 태음인이 소양인보다 큰 것으로 나타났으며 갑상연골점에서 상전장골극까지를 사초로 설정한 경우 흉골상단높이에서 유두까지와 액와에서 유두까지의 높이에서 태음인이 소양인보다 큰 것으로 나타나 소양인이 중상초의 높이가 체간에서 차지하는 비율이 가장 짧은 것으로 나타났다. (3) 중하초 : 흉골상단에서 상전장골극을 사초로 설정할 때 중완에서 제부까지의 체적과 액와에서 상전장골극까지를 사초로 설정할 때 중완에서 제부까지의 체적이 차지하는 비율이 태음인이 소음보다 큰 것으로 나타나 중완에서 제부가 체간에서 차지하는 비율이 소음인이 가장 작은 것으로 나타났다. 4) 각 체질별 사초의 상관관계 태음인은 상초와 중하초의 상관관계를 체적, 표면적, 높이로 나누어 살펴 보아 대개의 경우 역상관관계를 얻었으며 특히도 표면적의 경우는 상관계수가 -0.9~-1로 나타나 상관정도가 높았다. 소음인과 소양인은 중상초와 하초의 상관관계를 체적, 표면적, 높이로 나누어 살펴 보아 대개의 경우 역상관관계를 얻었다.

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가족계획과 모자보건 통합을 위한 조산원의 투입효과 분석 -서산지역의 개입연구 평가보고- (An Intervention Study on Integration of Family Planning and Maternal/Infant Care Services in Rural Korea)

  • 방숙;한성현;이정자;안문영;이인숙;김은실;김종호
    • Journal of Preventive Medicine and Public Health
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    • 제20권1호
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    • pp.165-203
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    • 1987
  • This project was a service-cum-research effort with a quasi-experimental study design to examine the health benefits of an integrated Family Planning (FP)/Maternal & Child health (MCH) Service approach that provides crucial factors missing in the present on-going programs. The specific objectives were: 1) To test the effectiveness of trained nurse/midwives (MW) assigned as change agents in the Health Sub-Center (HSC) to bring about the changes in the eight FP/MCH indicators, namely; (i)FP/MCH contacts between field workers and their clients (ii) the use of effective FP methods, (iii) the inter-birth interval and/or open interval, (iv) prenatal care by medically qualified personnel, (v) medically supervised deliveries, (vi) the rate of induced abortion, (vii) maternal and infant morbidity, and (viii) preinatal & infant mortality. 2) To measure the integrative linkage (contacts) between MW & HSC workers and between HSC and clients. 3) To examine the organizational or administrative factors influencing integrative linkage between health workers. Study design; The above objectives called for quasi-experimental design setting up a study and control area with and without a midwife. An active intervention program (FP/MCH minimum 'package' program) was conducted for a 2 year period from June 1982-July 1984 in Seosan County and 'before and after' surveys were conducted to measure the change. Service input; This study was undertaken by the Soonchunhyang University in collaboration with WHO. After a baseline survery in 1981, trained nurses/midwives were introduced into two health sub-centers in a rural setting (Seosan county) for a 2 year period from 1982 to 1984. A major service input was the establishment of midwifery services in the existing health delivery system with emphasis on nurse/midwife's role as the link between health workers (nurse aids) and village health workers, and the referral of risk patients to the private physician (OBGY specialist). An evaluation survey was made in August 1984 to assess the effectiveness of this alternative integrated approach in the study areas in comparison with the control area which had normal government services. Method of evaluation; a. In this study, the primary objective was first to examine to what extent the FP/MCH package program brought about changes in the pre-determined eight indicators (outcome and impact measures) and the following relationship was first analyzed; b. Nevertheless, this project did not automatically accept the assumption that if two or more activities were integrated, the results would automatically be better than a non-integrated or categorical program. There is a need to assess the 'integration process' itself within the package program. The process of integration was measured in terms of interactive linkages, or the quantity & quality of contacts between workers & clients and among workers. Intergrative linkages were hypothesized to be influenced by organizational factors at the HSC clinic level including HSC goals, sltrurture, authority, leadership style, resources, and personal characteristics of HSC staff. The extent or degree of integration, as measured by the intensity of integrative linkages, was in turn presumed to influence programme performance. Thus as indicated diagrammatically below, organizational factors constituted the independent variables, integration as the intervening variable and programme performance with respect to family planning and health services as the dependent variable: Concerning organizational factors, however, due to the limited number of HSCs (2 in the study area and 3 in the control area), they were studied by participatory observation of an anthropologist who was independent of the project. In this observation, we examined whether the assumed integration process actually occurred or not. If not, what were the constraints in producing an effective integration process. Summary of Findings; A) Program effects and impact 1. Effects on FP use: During this 2 year action period, FP acceptance increased from 58% in 1981 to 78% in 1984 in both the study and control areas. This increase in both areas was mainly due to the new family planning campaign driven by the Government for the same study period. Therefore, there was no increment of FP acceptance rate due to additional input of MW to the on-going FP program. But in the study area, quality aspects of FP were somewhat improved, having a better continuation rate of IUDs & pills and more use of effective Contraceptive methods in comparison with the control area. 2. Effects of use of MCH services: Between the study and control areas, however, there was a significant difference in maternal and child health care. For example, the coverage of prenatal care was increased from 53% for 1981 birth cohort to 75% for 1984 birth cohort in the study area. In the control area, the same increased from 41% (1981) to 65% (1984). It is noteworthy that almost two thirds of the recent birth cohort received prenatal care even in the control area, indicating that there is a growing demand of MCH care as the size of family norm becomes smaller 3. There has been a substantive increase in delivery care by medical professions in the study area, with an annual increase rate of 10% due to midwives input in the study areas. The project had about two times greater effect on postnatal care (68% vs. 33%) at delivery care(45.2% vs. 26.1%). 4. The study area had better reproductive efficiency (wanted pregancies with FP practice & healthy live births survived by one year old) than the control area, especially among women under 30 (14.1% vs. 9.6%). The proportion of women who preferred the 1st trimester for their first prenatal care rose significantly in the study area as compared to the control area (24% vs 13%). B) Effects on Interactive Linkage 1. This project made a contribution in making several useful steps in the direction of service integration, namely; i) The health workers have become familiar with procedures on how to work together with each other (especially with a midwife) in carrying out their work in FP/MCH and, ii) The health workers have gotten a feeling of the usefulness of family health records (statistical integration) in identifying targets in their own work and their usefulness in caring for family health. 2. On the other hand, because of a lack of required organizational factors, complete linkage was not obtained as the project intended. i) In regards to the government health worker's activities in terms of home visiting there was not much difference between the study & control areas though the MW did more home visiting than Government health workers. ii) In assessing the service performance of MW & health workers, the midwives balanced their workload between 40% FP, 40% MCH & 20% other activities (mainly immunization). However, $85{\sim}90%$ of the services provided by the health workers were other than FP/MCH, mainly for immunizations such as the encephalitis campaign. In the control area, a similar pattern was observed. Over 75% of their service was other than FP/MCH. Therefore, the pattern shows the health workers are a long way from becoming multipurpose workers even though the government is pushing in this direction. 3. Villagers were much more likely to visit the health sub-center clinic in the study area than in the control area (58% vs.31%) and for more combined care (45% vs.23%). C) Organization factors (admistrative integrative issues) 1. When MW (new workers with higher qualification) were introduced to HSC, it was noted that there were conflicts between the existing HSC workers (Nurse aids with less qualification than MW) and the MW for the beginning period of the project. The cause of the conflict was studied by an anthropologist and it was pointed out that these functional integration problems stemmed from the structural inadequacies of the health subcenter organization as indicated below; i) There is still no general consensus about the objectives and goals of the project between the project staff and the existing health workers. ii) There is no formal linkage between the responsibility of each member's job in the health sub-center. iii) There is still little chance for midwives to play a catalytic role or to establish communicative networks between workers in order to link various knowledge and skills to provide better FP/MCH services in the health sub-center. 2. Based on the above findings the project recommended to the County Chief (who has power to control the administrative staff and the technical staff in his county) the following ; i) In order to solve the conflicts between the individual roles and functions in performing health care activities, there must be goals agreed upon by both. ii) The health sub·center must function as an autonomous organization to undertake the integration health project. In order to do that, it is necessary to support administrative considerations, and to establish a communication system for supervision and to control of the health sub-centers. iii) The administrative organization, tentatively, must be organized to bind the health worker's midwive's and director's jobs by an organic relationship in order to achieve the integrative system under the leadership of health sub-center director. After submitting this observation report, there has been better understanding from frequent meetings & communication between HW/MW in FP/MCH work as the program developed. Lessons learned from the Seosan Project (on issues of FP/MCH integration in Korea); 1) A majority or about 80% of the couples are now practicing FP. As indicated by the study, there is a growing demand from clients for the health system to provide more MCH services than FP in order to maintain the achieved small size of family through FP practice. It is fortunate to see that the government is now formulating a MCH policy for the year 2,000 and revising MCH laws and regulations to emphasize more MCH care for achieving a small size family through family planning practice. 2) Goal consensus in FP/MCH shouBd be made among the health workers It administrators, especially to emphasize the need of care of 'wanted' child. But there is a long way to go to realize the 'real' integration of FP into MCH in Korea, unless there is a structural integration FP/MCH because a categorical FP is still first priority to reduce the rate of population growth for economic reasons but not yet for health/welfare reasons in practice. 3) There should be more financial allocation: (i) a midwife should be made available to help to promote the MCH program and coordinate services, (in) there should be a health sub·center director who can provide leadership training for managing the integrated program. There is a need for 'organizational support', if the decision of integration is made to obtain benefit from both FP & MCH. In other words, costs should be paid equally to both FP/MCH. The integration slogan itself, without the commitment of paying such costs, is powerless to advocate it. 4) Need of management training for middle level health personnel is more acute as the Government has already constructed 90 MCH centers attached to the County Health Center but without adequate manpower, facilities, and guidelines for integrating the work of both FP and MCH. 5) The local government still considers these MCH centers only as delivery centers to take care only of those visiting maternity cases. The MCH center should be a center for the managment of all pregnancies occurring in the community and the promotion of FP with a systematic and effective linkage of resources available in the county such as i.e. Village Health Worker, Community Health Practitioner, Health Sub-center Physicians & Health workers, Doctors and Midwives in MCH center, OBGY Specialists in clinics & hospitals as practiced by the Seosan project at primary health care level.

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광주시(光州市) 의료시설(醫療施設)의 입지(立地)와 주민(住民)의 효율적(效率的) 이용(利用) (The Location of Medical Facilities and Its Inhabitants' Efficient Utilization in Kwangju City)

  • 전경숙
    • 한국지역지리학회지
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    • 제3권2호
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    • pp.163-193
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    • 1997
  • 복지사회를 지향하는 오늘날, 건강 중진에 직접 관계되는 의료시설의 접근성 문제는 주요 과제이다. 특히 삶의 질이라는 측면에서 질병의 치료 외에 건강진단, 예방과 회복, 요양 및 응급서비스의 비중이 커지고, 인구의 노령화 현상이 진전되면서 의료시설의 효율적인 입지가 주 관심사로 대두되고 있다. 의료시설은 주민의 생존과 직접 관계되는 기본적이고도 필수적인 중심시설로, 지역 주민은 균등한 혜택을 받을 수 있어야 한다. 이를 실현시키기 위해서는 기본적으로는 효율성과 평등성을 기반으로 1차 진료기관이 균등 분포해야 한다. 이에 본 연구에서는, 광주시를 사례지역으로 선정하여 의료시설의 입지와 그에 대한 주민의 효율적 이용에 관하여 분석하였다. 분석에 있어서는 통계자료와 기존의 연구 성과 외에 설문 및 현지조사 자료를 기반으로 시설 측면과 이용자 측면을 동시에 고찰하였다. 우선 의료 환경의 변화 및 의료시설의 변화 과정을 고찰하고, 이어서 의료시설의 유형별 입지 특성과 주민의 분포 특성을 고려한 지역별 의료수준을 분석하였다. 그리고 유형별 의료시설의 이용행태와 그 요인을 구명한 후, 마지막으로 장래 이용 유형의 예측과 문제지역의 추출, 나아가서는 시설의 합리적인 입지와 경영 방향을 제시하였다. 본 연구 결과는, 앞으로 신설될 의료시설의 적정 입지에 관한 기본 자료로서는 물론 지역 주민의 불평등성 해소라는 응용적 측면에서 의의를 지닌다.

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농촌(農村) 주민(住民)들의 의료필요도(醫療必要度)에 관(關)한 연구(硏究) (A Study Concerning Health Needs in Rural Korea)

  • 이성관;김두희;정종학;정극수;박상빈;최정헌;홍순호;라진훈
    • Journal of Preventive Medicine and Public Health
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    • 제7권1호
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    • pp.29-94
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    • 1974
  • Today most developed countries provide modern medical care for most of the population. The rural area is the more neglected area in the medical and health field. In public health, the philosophy is that medical care for in maintenance of health is a basic right of man; it should not be discriminated against racial, environmental or financial situations. The deficiency of the medical care system, cultural bias, economic development, and ignorance of the residents about health care brought about the shortage of medical personnel and facilities on the rural areas. Moreover, medical students and physicians have been taught less about rural health care than about urban health care. Medical care, therefore, is insufficient in terms of health care personnel/and facilities in rural areas. Under such a situation, there is growing concern about the health problems among the rural population. The findings presented in this report are useful measures of the major health problems and even more important, as a guide to planning for improved medical care systems. It is hoped that findings from this study will be useful to those responsible for improving the delivery of health service for the rural population. Objectives: -to determine the health status of the residents in the rural areas. -to assess the rural population's needs in terms of health and medical care. -to make recommendations concerning improvement in the delivery of health and medical care for the rural population. Procedures: For the sampling design, the ideal would be to sample according to the proportion of the composition age-groups. As the health problems would be different by group, the sample was divided into 10 different age-groups. If the sample were allocated by proportion of composition of each age group, some age groups would be too small to estimate the health problem. The sample size of each age-group population was 100 people/age-groups. Personal interviews were conducted by specially trained medical students. The interviews dealt at length with current health status, medical care problems, utilization of medical services, medical cost paid for medical care and attitudes toward health. In addition, more information was gained from the public health field, including environmental sanitation, maternal and child health, family planning, tuberculosis control, and dental health. The sample Sample size was one fourth of total population: 1,438 The aged 10-14 years showed the largest number of 254 and the aged under one year was the smallest number of 81. Participation in examination Examination sessions usually were held in the morning every Tuesday, Wenesday, and Thursday for 3 hours at each session at the Namchun Health station. In general, the rate of participation in medical examination was low especially in ages between 10-19 years old. The highest rate of participation among are groups was the under one year age-group by 100 percent. The lowest use rate as low as 3% of those in the age-groups 10-19 years who are attending junior and senior high school in Taegu city so the time was not convenient for them to recieve examinations. Among the over 20 years old group, the rate of participation of female was higher than that of males. The results are as follows: A. Publie health problems Population: The number of pre-school age group who required child health was 724, among them infants numbered 96. Number of eligible women aged 15-44 years was 1,279, and women with husband who need maternal health numbered 700. The age-group of 65 years or older was 201 needed more health care and 65 of them had disabilities. (Table 2). Environmental sanitation: Seventy-nine percent of the residents relied upon well water as a primary source of dringking water. Ninety-three percent of the drinking water supply was rated as unfited quality for drinking. More than 90% of latrines were unhygienic, in structure design and sanitation (Table 15). Maternal and child health: Maternal health Average number of pregnancies of eligible women was 4 times. There was almost no pre- and post-natal care. Pregnancy wastage Still births was 33 per 1,000 live births. Spontaneous abortion was 156 per 1,000 live births. Induced abortion was 137 per 1,000 live births. Delivery condition More than 90 percent of deliveries were conducted at home. Attendants at last delivery were laymen by 76% and delivery without attendants was 14%. The rate of non-sterilized scissors as an instrument used to cut the umbilical cord was as high as 54% and of sickles was 14%. The rate of difficult delivery counted for 3%. Maternal death rate estimates about 35 per 10,000 live births. Child health Consultation rate for child health was almost non existant. In general, vaccination rate of children was low; vaccination rates for children aged 0-5 years with BCG and small pox were 34 and 28 percent respectively. The rate of vaccination with DPT and Polio were 23 and 25% respectively but the rate of the complete three injections were as low as 5 and 3% respectively. The number of dead children was 280 per 1,000 living children. Infants death rate was 45 per 1,000 live births (Table 16), Family planning: Approval rate of married women for family planning was as high as 86%. The rate of experiences of contraception in the past was 51%. The current rate of contraception was 37%. Willingness to use contraception in the future was as high as 86% (Table 17). Tuberculosis control: Number of registration patients at the health center currently was 25. The number indicates one eighth of estimate number of tuberculosis in the area. Number of discharged cases in the past accounted for 79 which showed 50% of active cases when discharged time. Rate of complete treatment among reasons of discharge in the past as low as 28%. There needs to be a follow up observation of the discharged cases (Table 18). Dental problems: More than 50% of the total population have at least one or more dental problems. (Table 19) B. Medical care problems Incidence rate: 1. In one month Incidence rate of medical care problems during one month was 19.6 percent. Among these health problems which required rest at home were 11.8 percent. The estimated number of patients in the total population is 1,206. The health problems reported most frequently in interviews during one month are: GI trouble, respiratory disease, neuralgia, skin disease, and communicable disease-in that order, The rate of health problems by age groups was highest in the 1-4 age group and in the 60 years or over age group, the lowest rate was the 10-14 year age group. In general, 0-29 year age group except the 1-4 year age group was low incidence rate. After 30 years old the rate of health problems increases gradually with aging. Eighty-three percent of health problems that occured during one month were solved by primary medical care procedures. Seventeen percent of health problems needed secondary care. Days rested at home because of illness during one month were 0.7 days per interviewee and 8days per patient and it accounts for 2,161 days for the total productive population in the area. (Table 20) 2. In a year The incidence rate of medical care problems during a year was 74.8%, among them health problems which required rest at home was 37 percent. Estimated number of patients in the total population during a year was 4,600. The health problems that occured most frequently among the interviewees during a year were: Cold (30%), GI trouble (18), respiratory disease (11), anemia (10), diarrhea (10), neuralgia (10), parasite disease (9), ENT (7), skin (7), headache (7), trauma (4), communicable disease (3), and circulatory disease (3) -in that order. The rate of health problems by age groups was highest in the infants group, thereafter the rate decreased gradually until the age 15-19 year age group which showed the lowest, and then the rate increased gradually with aging. Eighty-seven percent of health problems during a year were solved by primary medical care. Thirteen percent of them needed secondary medical care procedures. Days rested at home because of illness during a year were 16 days per interviewee and 44 days per patient and it accounted for 57,335 days lost among productive age group in the area (Table 21). Among those given medical examination, the conditions observed most frequently were respiratory disease, GI trouble, parasite disease, neuralgia, skin disease, trauma, tuberculosis, anemia, chronic obstructive lung disease, eye disorders-in that order (Table 22). The main health problems required secondary medical care are as fellows: (previous page). Utilization of medical care (treatment) The rate of treatment by various medical facilities for all health problems during one month was 73 percent. The rate of receiving of medical care of those who have health problems which required rest at home was 52% while the rate of those who have health problems which did not required rest was 61 percent (Table 23). The rate of receiving of medical care for all health problems during a year was 67 percent. The rate of receiving of medical care of those who have health problems which required rest at home was 82 percent while the rate of those who have health problems which did not required rest was as low as 53 percent (Table 24). Types of medical facilitied used were as follows: Hospital and clinics: 32-35% Herb clinics: 9-10% Drugstore: 53-58% Hospitalization Rate of hospitalization was 1.7% and the estimate number of hospitalizations among the total population during a year will be 107 persons (Table 25). Medical cost: Average medical cost per person during one month and a year were 171 and 2,800 won respectively. Average medical cost per patient during one month and a year were 1,109 and 3,740 won respectively. Average cost per household during a year was 15,800 won (Table 26, 27). Solution measures for health and medical care problems in rural area: A. Health problems which could be solved by paramedical workers such as nurses, midwives and aid nurses etc. are as follows: 1. Improvement of environmental sanitation 2. MCH except medical care problems 3. Family planning except surgical intervention 4. Tuberculosis control except diagnosis and prescription 5. Dental care except operational intervention 6. Health education for residents for improvement of utilization of medical facilities and early diagnosis etc. B. Medical care problems 1. Eighty-five percent of health problems could be solved by primary care procedures by general practitioners. 2. Fifteen percent of health problems need secondary medical procedures by a specialist. C. Medical cost Concidering the economic situation in rural area the amount of 2,062 won per residents during a year will be burdensome, so financial assistance is needed gorvernment to solve health and medical care problems for rural people.

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