• Title/Summary/Keyword: IT Shared Services Center

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A Study on Determinants of IT Shared Services Adoption: Focus on Korean Financial Institutions (IT쉐어드서비스 도입에 관한 영향요인 연구: 국내 금융기관을 중심으로)

  • Keum, Chang-Keun;Yi, Seon-Gyu
    • Information Systems Review
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    • v.10 no.1
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    • pp.21-45
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    • 2008
  • Over the years a lot of organizations or enterprises are spending the majority of their IT budgets on IT resources procurement and maintenance. IT resources are typically duplicated in each Region, Division, and/or Business Unit. The biggest sources of cost savings come directly from the reduction in maintenance cost and the elimination of duplicated resources. Global corporations are investing heavily in shared services implementations in order to stay competitive in an industry environment. A number of financial services firms have turned to IT shared services to reduce the level of IT asset and infrastructure redundancies. Recently, Korean financial services industry is moving to diversification(bank, securities, insurance, etc.) and consolidation(M&A, strategic alliance, etc.), and wants the elimination of duplicated IT resources. This research is intended to find out and demonstrate the factors having a significant effect on adoption of IT shared services center in finance services industry.

Build Up Support Function Capability by Introduction of Shared Service Center (Shared Service Center 도입을 통한 지원 기능 역량 강화 방안)

  • Joo, Min-Woo;Choi, Sung-Rak;Park, Gi-Han;Yun, Hyung-Je
    • 한국IT서비스학회:학술대회논문집
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    • 2005.05a
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    • pp.575-579
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    • 2005
  • A Shared Services center (SSC) is created by removing common administrative functions from operational divisions within an organization, and centralizing the functions in a separate centre. SSC helps supporting organizations to focus on core activities and to achieve cost reduction as well as service quality enhancement. In contrast to many leading global companies which has been adopted SSCs from early 90's. A Company's HR SSC which has opened this year is the first genuine SSC practice in Korea. Centering on the case of A Company' s HR SSC implementation, we discussed on some practical implications for companies which has future plan to introduce a shared service center.

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Public Shared Service Centers for Collaborative Government: A Case Study of the United States and the United Kingdom (협업정부 구현을 위한 행정공유서비스센터 도입방안 연구 - 정부 공유서비스센터 선진국 사례연구를 기반으로 -)

  • Hong, Kil Pyo;Chung, Choong Sik;Kim, Pan Suk
    • Informatization Policy
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    • v.21 no.3
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    • pp.33-55
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    • 2014
  • Public Shared Service Centers (PSSC) consolidate functions such as human resources, information technology, financial management or accounting into one office to serve an organization. A prominent example from the United States is the Federal Information Technology Shared Services Strategy. It supports mission, administrative, and infrastructure-related IT functions through providing organizations in the Executive Branch of the Federal Government (Federal Agencies) with policy guidance on the full range and lifecycle of intra- and inter-agency information technology (IT) shared services. This study looks at the Federal Information Technology Shared Services Strategy in order to draw lessons for fostering collaborative government through the use of PSSC. It finds the following factors are critical for success when implementing IT shared services: (1) agency leadership must be solidly behind their IT shared service plan, or the needed changes will not happen at the business unit, program, or system levels; (2) there must be a move away from internally-centered, program-specific thinking, and a move toward a paradigm of consuming and providing IT shared services with multiple groups whenever possible; and (3) successfully managing "loss of control" issues is central, and optimizing business processes is essential to move from stove-piped workflows to processes that work across the agency enterprise and beyond. Therefore, the study suggests that a Korean model of PSSC implementation be introduced, and that good IT Governance is a crucial component of PSSC strategies.

Exploiting Group Social Capital in Systems Development Projects

  • Park, Jun-Gi;Lee, Seyoon;Lim, Gyoo Gun;Lee, Jungwoo
    • Journal of Information Technology Services
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    • v.15 no.1
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    • pp.131-152
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    • 2016
  • Group social capital can be defined as an intangible asset that promotes knowledge sharing and social interaction. It is posited here that the group social capital raised and nurtured among group members positively influences on team performance in IS (Information Systems) development projects. And communication effectiveness is selected as a critical antecedent and its detailed relationships with the dimensions of group social capital are analyzed. Effective communication plays important role in ISD project teams by integrating knowledge from different areas. Moderating effects of project phase between the sub-dimensions of social capital and project performance are investigated. Hypotheses are tested using data from 131 project teams of 85 manufacturing firms. The results indicated that Communication effectiveness positively impacted sub-dimensions of social capital (social ties, trust, and shared vision). Moreover, the team performance is influenced by shared vision and trust, leaving social ties as a leading subcontract, as theoretically proposed in prior research. The project phase moderates the impact of shared vision on team performance.

Liberalization of Trade in Services under ASEAN+n FTAs: A Mapping Exercise

  • Ishido, Hikari
    • East Asian Economic Review
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    • v.16 no.2
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    • pp.155-204
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    • 2012
  • This study maps out the degree of liberalization of trade in services under four ASEAN+n frameworks. After constructing a database showing the existence of limitations on market access and/or national treatment by each service sector, the study finds that the commitment level differs greatly between sensitive and less sensitive sectors, and that the commitment level under the ASEAN Framework Agreement (AFAS) is the highest among the four FTAs studied. It also finds that there are cross-country and sector-wide similarities in the pattern of service sector commitment under and across each of the FTAs; this implies that the shared domestic sensitivities can be overcome by a shared economic cooperation scheme for enhancing competitiveness in the ASEAN+n region.

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An Efficient VM-Level Scaling Scheme in an IaaS Cloud Computing System: A Queueing Theory Approach

  • Lee, Doo Ho
    • International Journal of Contents
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    • v.13 no.2
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    • pp.29-34
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    • 2017
  • Cloud computing is becoming an effective and efficient way of computing resources and computing service integration. Through centralized management of resources and services, cloud computing delivers hosted services over the internet, such that access to shared hardware, software, applications, information, and all resources is elastically provided to the consumer on-demand. The main enabling technology for cloud computing is virtualization. Virtualization software creates a temporarily simulated or extended version of computing and network resources. The objectives of virtualization are as follows: first, to fully utilize the shared resources by applying partitioning and time-sharing; second, to centralize resource management; third, to enhance cloud data center agility and provide the required scalability and elasticity for on-demand capabilities; fourth, to improve testing and running software diagnostics on different operating platforms; and fifth, to improve the portability of applications and workload migration capabilities. One of the key features of cloud computing is elasticity. It enables users to create and remove virtual computing resources dynamically according to the changing demand, but it is not easy to make a decision regarding the right amount of resources. Indeed, proper provisioning of the resources to applications is an important issue in IaaS cloud computing. Most web applications encounter large and fluctuating task requests. In predictable situations, the resources can be provisioned in advance through capacity planning techniques. But in case of unplanned and spike requests, it would be desirable to automatically scale the resources, called auto-scaling, which adjusts the resources allocated to applications based on its need at any given time. This would free the user from the burden of deciding how many resources are necessary each time. In this work, we propose an analytical and efficient VM-level scaling scheme by modeling each VM in a data center as an M/M/1 processor sharing queue. Our proposed VM-level scaling scheme is validated via a numerical experiment.

The Reliability Evaluation of User Account on Facebook (페이스북 사용자 계정의 신뢰도 평가에 대한 연구)

  • Park, Jeongeun;Park, Minsu;Kim, Seungjoo
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.23 no.6
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    • pp.1087-1101
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    • 2013
  • Most people are connected to Social Network Services (SNS) through smart devices. Social Network Services are tools that transport information fast and easily. It does not care where he or she comes from. A lot of information circulates and is shared on Social Network Services. but Social Network Services faults are magnified and becoming a serious issue. For instance, malicious users generate multiple IDs easily on Facebook and he can use personal information of others on purpose, because most people tend to undoubtedly accept friend requests. In this paper, we have specified research scope to Facebook, which is one of most popular Social Network Services in the world. We propose a way of minimizing the number of malicious actions on Facebook from malignant users and malicious bots by setting criteria and applying reputation system.

A Flexible and Expandable Representation Framework for Computational Science Data

  • Kim, Jaesung;Ahn, Sunil;Lee, Jeongchoel;Lee, Jongsuk Ruth
    • Journal of Internet Computing and Services
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    • v.21 no.3
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    • pp.41-51
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    • 2020
  • EDISON is a web-based platform that provides easy and convenient use of simulation software on high-performance computers. One of the most important roles of a computational science platform, such as EDISON, is to post-process and represent the simulation results data so that the user can easily understand the data. We interviewed EDISON users and collected requirements for post-processing and represent of simulation results, which included i) flexible data representation, ii) supporting various data representation components, and iii) flexible and easy development of view template. In previous studies, it was difficult to develop or contribute data representation components, and the view templates were not able to be shared or recycled. This causes a problem that makes it difficult to create ecosystems for the representation tool development of numerous simulation software. EDISON-VIEW is a framework for post-processing and representing simulation results produced from the EDISON platform. This paper proposes various methods used in the design and development of the EDISON-VIEW framework to solve the above requirements and problems. We have verified its usefulness by applying it to simulation software in various fields such as material, computational fluid dynamics, computational structural dynamics, and computational chemistry.

Study on Daily Living Symptom Record and Utilization (일상 증상 기록과 활용 방안 연구)

  • Seo, Jin Soon;Kim, An Na;Kim, Sang Kyun;Jang, Hyun Chul
    • Journal of Physiology & Pathology in Korean Medicine
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    • v.29 no.5
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    • pp.386-393
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    • 2015
  • Bian-zheng(辨證) of Korean Medicine(KM) is based on four examinations(四診) of Korean medical doctor. The interrogation or questioning(問診) provides the most information of four examinations. The symptom obtained from the interrogation or questioning is the main basis of the Bian-zheng. KM is understood in the whole state of the body of a specified time without seeing the disease exist. So the observable symptom is disease itself. Symptom in KM is used as an important basis for the diagnosis. But if the interview when memories are not sure of the correct answer does not get much easier to find exactly the symptoms. So when recording original symptom(素證) and daily subjective symptom can be helpful for care. In this paper, we propose daily living symptom record system as a method that can be applied to the health care according to the importance of collecting the symptom in the KM. Daily living symptom record system can record the symptom in the individual to awaken daily. The system stores the symptom in structure and provides an open shared services. So it can be used as a symptom of other systems, such as PHR, EMR, CDSS. In addition, Doctor may be able to help in the treatment determined by reference to shared symptom.

Research on the Use of Logistics Centers in Idle site on Highway Using Social Network Analysis (사회연결망 분석을 활용한 고속도로 유휴부지의 물류센터 활용 방안에 관한 연구)

  • Gong, InTaek;Shin, KwangSup
    • The Journal of Bigdata
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    • v.6 no.1
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    • pp.1-12
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    • 2021
  • The rapid growth of mobile-based online shopping and the appearance of untact business initiated by COVID-19 has led to an explosive increase in demand for logistics services such as delivery services. In order to respond to the rapidly growing demand, most logistics and distribution companies are working to improve customer service levels through the establishment of a full-filament center in the city center. However, due to social factors such as high land prices and traffic congestion, it becomes more difficult to establish the logistics facilities in the city center. In this study, it has been proposed the way to choose the candidate locations for the shared distribution centers among the space nearby the tall-gate which can be idle after the smart tolling service is widely extended. In order to evaluate the candidate locations, it has been evaluated the centralities of all candidates using social network analysis (SNA). To understand the result considering the characteristics of centrality, the network structure was regenerated based on the distance and the traveling time, respectively. It is possible to refer the result of evaluation based on the cumulative relative importance to choose the best set of candidates.