• 제목/요약/키워드: Human Errors

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대화형 에이전트 인식오류 및 신조어 탐지를 위한 알고리즘 개발: 한글 음절 분리 기반의 단어 유사도 활용 (Developing a New Algorithm for Conversational Agent to Detect Recognition Error and Neologism Meaning: Utilizing Korean Syllable-based Word Similarity)

  • 이정원;임일
    • 지능정보연구
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    • 제29권3호
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    • pp.267-286
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    • 2023
  • 인공지능 스피커로 대표되는 대화형 에이전트는 사람-컴퓨터 간 대화형이기 때문에 대화 상황에서 오류가 발생하는 경우가 잦다. 에이전트 사용자의 발화 기록에서 인식오류는 사용자의 발화를 제대로 인식하지 못하는 미인식오류 유형과 발화를 인식하여 서비스를 제공하였으나 사용자가 의도한 바와 다르게 인식된 오인식오류 유형으로 나뉜다. 이 중 오인식오류의 경우, 서비스가 제공된 것으로 기록되기 때문에 이에 대한 오류 탐지가 별도로 필요하다. 본 연구에서는 텍스트 마이닝 기법 중에서도 단어와 문서를 벡터로 바꿔주는 단어 임베딩과 문서 임베딩을 이용하여 단순 사용된 단어 기반의 유사도 산출이 아닌 단어의 분리 방식을 다양하게 적용함으로써 연속 발화 쌍의 유사도를 기반으로 새로운 오인식오류 및 신조어 탐지 방법을 탐구하였다. 연구 방법으로는 실제 사용자 발화 기록을 활용하여 오인식오류의 패턴을 모델 학습 및 생성 시 적용하여 탐지 모델을 구현하였다. 그 결과, 오인식오류의 가장 큰 원인인 등록되지 않은 신조어 사용을 탐지할 수 있는 패턴 방식으로 다양한 단어 분리 방식 중 초성 추출 방식이 가장 좋은 결과를 보임을 확인하였다. 본 연구는 크게 두 개의 함의를 가진다. 첫째, 인식오류로 기록되지 않아 탐지가 어려운 오인식오류에 대하여 다양한 방식 별 비교를 통해 최적의 방식을 찾았다. 둘째, 이를 실제 신조어 탐지 적용이 필요한 대화형 에이전트나 음성 인식 서비스에 적용한다면 음성 인식 단계에서부터 발생하는 오류의 패턴도 구체화할 수 있으며, 오류로 분류되지 않더라도 사용자가 원하는 결과에 맞는 서비스가 제공될 수 있음을 보였다.

인적오류 관리를 위한 수행영향인자 분류에 관한 연구 (The study of Taxonomy of Performance Shaping Factors for Human Error Management)

  • 정경희;조재립
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2010년도 춘계학술대회
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    • pp.157-160
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    • 2010
  • Almost all companies have paid much attention to the safety management ranging from maintenance to operation even at the stage of designing in order to prevent accidents, but fatal accidents continue to increase throughout the world. In particular, it is essential to systematically prevent such fatal accidents sa fire, explosion or leakage of toxic gas at factories in order to not only protect economic losses and environmental pollution. In addition, HRA may be used to detect the human errors which may cause accidents or trace back to any mistake on the part of workers. This work focuses on the coincidence of human error and mechanical failure for management of human error, and on some important performance shaping factors to propose a method for improving safety effectively of the process industries.

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계수작업시 사상관련전위 및 작업성능에 미치는 조명조건의 영향 (Effects of Illuminating Condition on ERP and Work Performance during a Counting Task)

  • 임현교
    • 한국안전학회지
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    • 제15권1호
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    • pp.167-175
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    • 2000
  • Work performance and human error are complicated phenomena so that it is very difficult to grasp the true nature of them. However, Event Related Potential (ERP) may give a clue to them because human brain reflects diverse psychophysiological process. In the present study, the possibility of ERP application to the ergonomic area was evaluated in view of grasping error symptoms. For that purpose, the subjects were asked to count specific characters in a random character matrix on a computer monitor, and their ERP was compared with their performance data. Based upon the results, the amplitude of P300 was not so high as that in the case of the Odd Ball tasks, correct response corresponded with stable ERP with high P300 amplitude whereas wrong response did with unstable, fluctuating ERP with low P300 amplitude. Those results coincided with the work performance, and it was concluded that 3-wave fluorescent with illumination level of 800 lux would be recommendable for the counting task in concern. Conclusively, ERP including P300 might supply an objective clue to the problem of human errors in cognitive process.

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철도 인적오류 사고분석에 대한 시사점 (Implications for the Analysis of Human Error in Railway Accidents)

  • 이지선;김만웅;김동산;백동현
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2009년도 춘계학술대회 논문집
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    • pp.1360-1364
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    • 2009
  • The basic concept of analysis of human error that induced railway accident is that errors are consequences, not causes. But in most cases, it is likely that direct causes of the accident could be concluded as real causes, which make it difficult to find out root causes. Design, training, staffing, culture and condition are general category applied to investigate human error. In order to examine how those approach could help accident analysis, this paper studied accident investigation reports of UK RAIB(Rail Accident Investigation Branch). Rather than consider specific investigation method, we focus investigation result on how to describe causal factors and how to indicate recommendations to prevent similar accident. The reports show that they try to find out causes more in organizational, environmental and job factors, which implies the necessity to improve investigation process of human error accident in Korea.

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AHP를 이용한 철도종사자의 안전업무 수행도 평가에 관한 연구 (A Study on Performance Evaluation about Safety Work of Railway Employees using AHP)

  • 류시욱
    • 대한안전경영과학회지
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    • 제9권4호
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    • pp.49-56
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    • 2007
  • It is known that human factors account for 80 percent of all railway accidents. To reduce human errors must be the most efficient shortcut to railway safety. For public transportation employees like railway, the more delicate safety management should be executed in individual level. However, there are rarely efforts to improve safety performance of workers who are the subject operating the railway system. This paper develops a hierarchy model to evaluate the human safety performance in railway industry. To evaluate the model, AHP (Analytic Hierarchy Process) methodology is adopted. The hierarchy model is composed of four levels which are objective, two criteria, specific factors of criteria, and rating scales. In addition, since employees for evaluation are over 10, the pairwise comparisons for rating scales are carried out by the absolute measurement. We explore the applicability of AHP to the performance evaluation of railway safety workers by an example and also investigate the changes of alternatives that are railway employees according to the changes of human characteristic which is one of criteria.

Determination of Water Content in Skin by using a FT Near Infrared Spectrometer

  • Suh Eun-Jung;Woo Young-Ah;Kim Hyo-Jin
    • Archives of Pharmacal Research
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    • 제28권4호
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    • pp.458-462
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    • 2005
  • The water content of skin was determined using a FT near infrared (NIR) spectrometer. NIR diffuse reflectance spectra were collected from hairless mouse, in vitro, and from human inner arm, in vivo. It was found that the variation of NIR absorbance band 1450 nm from OH vibration of water and 1940 nm from the combination involving OH stretching and OH deformation, depending on the absolute water content of separated hairless mouse skin, in vitro, using the FT NIR spectrometer. Partial least squares regression (PLSR) was applied to develop a calibration model. The PLS model showed good correlation. For practical use of the evaluation of human skin moisture, the PLS model for human skin moisture was developed in vivo on the basis of the relative water content of stratum corneum from the conventional capacitance method. The PLS model predicted human skin moisture with a standard errors of prediction (SEP) of 3.98 at 1130-1830 nm range. These studies showed the possibility of a rapid and nondestructive skin moisture measurement using FT NIR spectrometer.

한국인 더미모델을 이용한 시트진동 시뮬레이션과 실차시험의 비교분석 (Comparison of Vehicle Experiment and Computer Simulation of Seat Vibration using Korean Dummy Model)

  • 유완석;김정훈;박동운;이순영
    • 한국자동차공학회논문집
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    • 제12권1호
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    • pp.145-152
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    • 2004
  • This paper compares seat vibrations of a small passenger car and a SUV. The results also include the comparison of the human body accelerations and the ride values, such as the component ride values, and SEAT values of 12 axis accelerations obtained at the human body and seat track. The ride comfort evaluation is usually carried out by experiments of real cars which are expensive and sometimes may contain errors by passenger's postures. Simulations by computer, on the other hand, enable to solve these problems when the accuracy is proven. This paper, thus, also shows the correlation of human body vibration between experiments and computer simulations. For the computer simulation, korean dummy models are developed from the Hybrid III models by scaling the body data of Hybrid III to those of Korean men and women. From the comparison between the test data and simulation data, a nice correlation in trends was shown.

조립 공정을 위한 로봇-사람 간 작업 공유 시스템 (Robot-Human Task Sharing System for Assembly Process)

  • 나민우;홍태화;윤준완;송재복
    • 로봇학회논문지
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    • 제18권4호
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    • pp.419-426
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    • 2023
  • Assembly tasks are difficult to fully automate due to uncertain errors occurring in unstructured environments. When assembling parts such as electrical connectors, advances in grasping and assembling technology have made it possible for the robot to assemble the connectors without the aid of humans. However, some parts with tight assembly tolerances should be assembled by humans. Therefore, task sharing with human-robot interaction is emerging as an alternative. The goal of this concept is to achieve shared autonomy, which reduces the efforts of humans when carrying out repetitive tasks. In this study, a task-sharing robotic system for assembly process has been proposed to achieve shared autonomy. This system consists of two parts, one for robotic grasping and assembly, and the other for monitoring the process for robot-human task sharing. Experimental results show that robots and humans share tasks efficiently while performing assembly tasks successfully.

A Study on the Relational Analysis of Human Errors in Railway Accidents

  • Byeoung-Soo YUM;Tae-Yoon KIM;Jong-Uk WON;Chi-Nyon KIM;Won-Mo GAL
    • 웰빙융합연구
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    • 제7권1호
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    • pp.35-41
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    • 2024
  • Purpose: This study examines the persistent occurrence of railway accidents despite numerous safety devices, highlighting the multifaceted nature of these incidents. Research design, data and methodology: Utilizing the 4M analysis method, the research investigates a decade's worth of accident reported from the Aviation and Railway Accident Investigation Board to identify risk factors and suggest mitigation measures. Results: The analysis reveals that 57% of railway accidents are attributed to human factors, followed by mechanical (28%), environmental (7%), and management (8%) factors. Conclusions: The study underscores the necessity of prioritizing safety and establishing a unified organizational approach to prevent human error accidents. It calls for an alignment of risk perception between headquarters and field operations, advocating for educational and perceptual changes, as well as systematic improvements to achieve safety goals.

Domestic Helicopter Accident Analysis using HFACS & Dirty Dozen

  • Kim, Su-Ro;Cho, Young-Jin;Song, Byung-Heym
    • International Journal of Internet, Broadcasting and Communication
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    • 제12권4호
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    • pp.1-10
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    • 2020
  • Safety can be defined as being maintained or reduced to a level below which the possibility of human or physical harm can be tolerated through continuous identification of risks and safety risk management. FAA, EASA, IATA and Boeing, major organizations that conduct research and analysis for aviation safety around the world, report that about 70 percent of aviation accidents are caused by human factors, which have led to a surge in interest in human factors-induced accident prevention activities around the world. As part of this purpose, the FAA in the U.S. is raising awareness among aviation workers by publicizing the 12 human errors (Boeing, 2016), which account for the largest part of aviation accidents under the theme of Dirty Dozen, to prevent aviation accidents. Therefore, based on the domestic helicopter accidents reported to the Air Railroad Accident Investigation Committee from 2007 until recently, this study aims to use HFACS to extract human factors for the six recent helicopter accidents in Korea, analyze the extracted human factors in conjunction with the Dirty Dozen concept, and then present measures to prevent accidents by item.