• Journal of the Korean Society for Library and Information Science
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• v.38 no.4
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• pp.49-65
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• 2004

University library user's needs and complains are delivered to librarians through the homepage BBS. The purpose of this study is to examine the user's needs and complains in BBS. Twelve domestic university libraries and three foreign university libraries are analyzed. And the result of this study will be useful for developing the library system for end users.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.14 no.1
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• pp.91-106
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• 2003

According to analysis of responses to the user's demand of theological seminary libraries, the best category of demands is ‘Circulations’ and acceptancy is ‘Electroic Collections.’And the highest type of acceptancy is ‘Improvement of Services.’It is necessary to raise the current acceptancy rate of 49.6％ up to 70∼80% which leads to high level of user satisfaction in the university libraries.

• Proceedings of the Korea Contents Association Conference
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• 2003.05a
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• pp.237-244
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• 2003

With the rapid development of information and communication technologies(ICTs) and internet technology and the explosive increasing of internet users, we can find almost every municipal information of local governments by visiting the home page without visiting the city hall personally. And in the case of urban planning information they provide many kinds of information to inform the policy and results of urban planning to citizens The differences of urban planning information from other municipal information, at first many information of urban planning should be presented as spatial data, so we have to provide the geographic information with internet GIS, and second to realize bottom-up decision making process the exchanging of information between citizen and government should be adopted as bulletin board system(BBS) and an questionnaire in internet In this paper I evaluated the sites of urban planning information in the homepage of local governments by many index. the index are composed with 4 categories 20 items on information providing, 3 categories 12 items on communication, and 2 categories 8 items on internet GIS. And as a result I introduce some high scored sites at each category, and propose that we have to recognize the internet as the technological media to broaden the opportunities for the community people to participate in the policy-making in reference to their political demands.