• 산업경영시스템학회지
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• 제39권2호
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• pp.119-128
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• 2016

Use of ICT in Government has ability to improve service delivery to its citizens, and yet many developing countries have lagged behind in the implementation of e-Government. Many e-Government initiatives also failed to achieve their objectives in developing countries. This paper therefore aims to identify critical failure or success factors in Kenya, using Heeks' Factor Model. A survey questionnaire was developed and data were collected and analyzed from officials and interested citizens. The analysis results enabled to highlight seven specific success and failure factors, and their constituent elements in Kenya. The Kenyan overall e-Government implementation score belongs to the Zone of Improvement (3.52 of total 5.0), which means partial success or failure. The enablers of e-Government projects are good strategy formulation, and internal and external drive, whereas main failures of e-Government are weak ICT infrastructure. The areas for improvement are project management, design, competencies and funding. Data analysis highlights both strengths and weaknesses for each factor or variable. In particular, Kenyan government excels at the drive for change by top to bottom government officers as well as external stakeholders, while the government officers who are using e-Government are satisfied with the availability of vision, strategy and plan of e-Government implementation. Both technologies and e-transactions laws were the worst of all the variables in e-Government implementation. Two areas should be improved using immediate corrective action. In-depth study reveals that government officers and citizens can't fully use their laptop and mobile devices due to the lack of both ICT network and its operating technology, and legal system associated with the transaction of business information. Finally, the study ends up with recommendations for policy makers to shape the future of e-Government system in both developing and developed countries.

• International Journal of Advanced Culture Technology
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• 제5권3호
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• pp.56-66
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• 2017

E-Government is an administrative innovation that utilizes information technology and is the most powerful means to strengthen government competitiveness. At this moment, countries around the world are continuously improving government competitiveness by continuously implementing government innovation through the implementation of e-Government. Many scholars argue that e-Government should be changed in response to the Fourth Industrial Revolution. Therefore, Korea adopted the government 3.0 instead of the e-Government and promoted the information policy. But the result was a failure. Korea was once a leading country in e-Government, but now it is falling due to government 3.0. The reason can be analyzed in various ways. First of all, over the past decade, Korea's e-Government has been neglected without obtaining the permanence of policy. And the Korea government pursued a new strategy under the name of disconnecting from the past and lost policy permanence. Therefore, future information policy, especially e-Government policies, should be pursued from a politically neutral point of view. The lesson of government 3.0 failure in Korea is clear. Regardless of the government's replacement & regime change, the information policy should be pursued with consistency.

• 노동경제논집
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• 제32권2호
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• pp.125-150
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• 2009

본고는 기업교육훈련의 시장실패에 대한 정부 개입인 고용보험 재직자 직업능력개발사업의 훈련제고 효과를 살펴보았다. 선택편의 및 내생성 문제를 통제하면서 정부 개입의 효과를 보기 위해 2004~2006년 HRD-Net 자료와 한신 평자료를 결합하여 재직자 직업능력개발사업에 참여한 기업 그룹과 동일한 특성을 갖는 비참여 기업 그룹을 성향점수매칭의 방법으로 구성하고, difference-in-difference의 방법으로 정부 개입 효과를 추정해 보았다. 정부의 기업교육훈련 개입이 일정한 양(+)의 효과를 가지고 있지만, 그 효과는 통계적으로는 유의하지 않았다.

• 산경연구논집
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• 제15권1호
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• pp.19-29
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• 2024

Purpose: It is necessary to look at the reasons why the Korean government has failed in boosting mom and pops, even though many aid programs for independent retailers have been introduced. Furthermore, this research will provide policy makers and practitioners with new insight to improve the performance of government policies. Research design: the researcher has had an interview with the 26 practitioners to gather the right information. Furthermore, interview results have been categorized into the government-related issues, support programs and shop owner-related issues, from a practitioner's perspectives. Results: The researcher found that the confusion of governmental support organization, the lack of retail marketing experts, frequent job rotation, the lack of cooperation between bureaucrats and associations, concerned about the governmental-related issues, are failure reasons. In terms of support program issues, the research found the following reasons: no blueprint, the lack of retail experts, relevance to budget scale, and the complexity of budget implementation. Associated with shop owner-related issues, the author found that the causes of failure are closely related to aging shopkeepers, the absence of a successor and increasing dependence on a government. Conclusions: The author proposes that a government has to rebuild existing support programs for small shop owners.

• 보건행정학회지
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• 제11권1호
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• pp.107-130
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• 2001

During the last year, we had a very severe situation with the strike of physicians working in medical facilities. From that time, many politicians and scholars insisted on the expansion of public hospitals to enhance the public role in the medical care sector. They think that private medical facilities work for profit motivation and that the high proportion of private to whole facilities is an obstacle to the public function of medical care under social insurance system. They found that one of the reasons for failing to prevent the physicians' strike was the high proportion of private facilities. Others insisted that the strike was not a good reason for the expansion of public hospitals. The physicians' strike was a very rare case, and it is not a good basis for generalization of the discussion of public hospitals. Last year almost all apprentice physicians in public facilities took part in the strike, and consequently the public hospitals also lost the role of public function. They view this increasing involvement of government in the medical sector as improper and the cause of inefficiencies. In this paper we review the debate over the expansion of public facilities. To clarify the debate, we review traditional criteria for the role of government in a market system and to apply these criteria to medical care. There are two traditional areas where government Is acknowledged to have a role in a market system: market imperfections and market failure. Where market imperfections and market failure exist, there may be a role for government. The justifications for government intervention are consumer protection and the existence of externalities. One of externalities is to provide medical care for the poor. The appropriate measures to provide medical owe to the poor can be sought in both demand and supply side subsidies. National health insurance is a method of demand subsidies and establishment of public hospitals is a method of supply side subsidies. Under the National Health Insurance System, the expansion of public hospitals is not an appropriate subsidy policy.

• 한국디지털정책학회:학술대회논문집
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• 한국디지털정책학회 2006년도 추계학술대회
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• pp.11-18
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• 2006

The purpose of this paper is to find an appropriate policy for local government innovation step by step. In order to accomplish this purpose, we considered the characteristics and situation of Gumi city. Specifically, we analyzed the win-win strategy of the department for the largest local administration innovation. Finally, we found that the chief executive's leadership and other strategies such as the adjustment of the innovation propulsion system are key factors. Also, Managing the resistance to change appeared during the process of local administrative innovation is important . The failure of the policy for local government innovation is caused by the failure to manage the resistance Thus for government innovation to succeed, correct informal ion provision, comprehensive participation of public officials and effect ive management of resistance is necessary.

• 디지털융복합연구
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• 제5권1호
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• pp.27-33
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• 2007

The purpose of this paper is to find an appropriate policy for local government innovation step by step. In order to accomplish this purpose, we considered the characteristics and situation of Gumi city. Specifically, we analyzed the win-win strategy of the department for the largest local administration innovation. Finally, we found that the chief executive's leadership and other strategies such as the adjustment of the innovation propulsion system are key factors. Also, Managing the resistance to change appeared during the process of local administrative innovation is important. The failure of the policy for local government innovation is caused by the failure to manage the resistance. Thus, for government innovation to succeed, correct information provision, comprehensive participation of public officials and effective management of resistance is necessary.

• 한국주거학회논문집
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• 제25권5호
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• pp.113-124
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• 2014

The grands ensembles, or large-scale high-rise housing projects, are widely regarded as notorious products of postwar French government policy in the area of housing and urban planning. There was a general consensus that the grands ensembles had been a 'failure'. They were perceived as the source of all the ills of the contemporary city, as responsible for a social breakdown stemming from lack of infrastructure, geographical isolation, and monotonous environments. French government embarked on a broad renovation effort in light of the deteriorated condition of grands ensembles in the 1980s, which has been approved as generally 'successful'. This study focusing on French cases allowed me to demonstrate that following qualifications are critically important for successful housing projects: urban contextual continuity, socially mixed community, authentic planning for achieving sense of place, relationship between collective and individual expression, et cetera.

• 한국문헌정보학회지
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• 제23권
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• pp.127-163
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• 1992

The proper evaluation of reference services requires qualitative approach as well as quantitative one. The quality of a reference service can be evaluated by how promptly and accurately a librarian responds to the user's questions and also by how much the user is satisfied with the librarian's overall performance in providing the answer. In this study, the reference service of an university library was evaluated by the following procedure : 1. Identification of a group of the most frequently referred Korean government publications through two pre-tests of user surveys. 2. Preparation of 130 questions of bibliographic and factual type from the above publications. 3. Selection of 30 questions which can be answered from the collection of the evaluated library. 4. Mimic requests of reference service by 5 proxies trained on the unobtrusive test method with 30 questions asked at various times of the day and on various days of the week during a period of 5 months. 5. Drawing up of response sheets (by proxies) with descriptive comments on library staffs' question administration, response, attitude, etc. 6. Preparation and coding of data tabulation sheets and final analysis. The conclusions of this study are as follows : 1. The user serveys showed that needs for the library service for government publications were great. The $80\%$ of the government publications users were visiting more than two organizations for access to information and the $37\%$ were getting information directly from the publishers. 2. The librarians of the evaluated library could give correct answers to $53\%$ of 30 (bibliographic and factual) guestions. 3. The correctness of answer was independent of the length of the time spent the librarians. The librarians' grasp of the questions and direction of approach determined the success or failure of the service. 4. The librarians relied too much on the reference library catalog which doesn't include many of the government publications of their own collection. 5. The $79\%$ of the failure of the service were due to the librarians' lack of knowledge as to the information source for government publications and the unsystematic method of approach to it.

• 시큐리티연구
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• 제13호
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• pp.207-234
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• 2007

본 연구는 경찰서 유치장에 구금되어 있는 유치인들의 인식분석을 통하여 유치장의 시설 및 운영 실태를 분석하고, 그에 대한 정책적 시사점을 제시하는데 목적이 있다. 본 연구는 2001-2003년 발생한 9.11테러와 미국의 이라크 전쟁에서 나타난 정보의 역할 및 실패원인을 이해하려는데 목적이 있다. 정보는 국가안보달성의 주요 수단이 되며, 시기적절하고 정확한 정보의 제공은 정책결정자의 정책판단에 기여한다. 즉 정보는 적시성과 정확성을 바탕으로 정책결정자에게 제공되어야 한다. 그러나 정보가 이와 같은 적시성과 정확성을 상실할 경우 제 기능을 발휘하지 못하며, 이는 결국 정보의 실패로 이어지게 된다. 9.11테러와 이라크 전쟁이 관련한 미 정보공동체의 정보활동은 부정확한 정보가 주는 실패의 사례를 보여주는 사태였다. 과학화된 첩보수단과 방대한 정보조직을 운영하면서도 부정확한 테러정보와 이라크에 대한 수집수단의 부재, 정보생산자의 편견, 그리고 정책결정자의 압력에 의한 정보의 왜곡은 정보의 정확성을 상실하게 하였으며, 결국 이러한 현상은 정보의 실패로 이어지게 되었다. 따라서 필자는 이와 같은 일련의 내용에 대한 문제를 바탕으로 9.11테러와 이라크전에 관련된 정보의 역할 및 정보의 실패원인을 살펴보게 되었다. 9.11테라와 이라크전은 분명히 정보기관의 실책에서 비롯된 ‘정보적 실패’로 규정될 수 있겠지만, 이라크 대량살상무기에 관한 정보판단의 왜곡은 정보공동체의 실책이상으로 부시 대통령과 핵심관료들이 정치적 목적을 위해 정보를 조작했을 가능성이 큰 것으로 평가되었다. 따라서 정보의 역할이 제 기능을 발휘하기 위해서 우선, 정보는 그 역할을 효율적으로 수행하기 위한 수집, 분석 능력을 강화해야하며, 정보가 객관적으로 운용되어야 한다. 특히 정책결정자들의 압력에 의한 정보의 왜곡은 정보의 효율적 산출에 커다란 장애요인으로 작용을 하게 된다. 그러므로 9.11테러와 이라크에 관련된 미 정보기구의 활동을 바탕으로 정보의 역할에 대한 재조명을 통해 그 의미와 발전 방향 및 개선점에 대해서 고찰해 보았다.