• Electronics and Telecommunications Trends
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• v.34 no.4
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• pp.55-64
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• 2019

In this study, we introduce trends in neural-network-based deep learning research applied to dialogue systems. Recently, end-to-end trainable goal-oriented dialogue systems using long short-term memory, sequence-to-sequence models, among others, have been studied to overcome the difficulties of domain adaptation and error recognition and recovery in traditional pipeline goal-oriented dialogue systems. In addition, some research has been conducted on applying reinforcement learning to end-to-end trainable goal-oriented dialogue systems to learn dialogue strategies that do not appear in training corpora. Recent neural network models for end-to-end trainable chit-chat systems have been improved using dialogue context as well as personal and topic information to produce a more natural human conversation. Unlike previous studies that have applied different approaches to goal-oriented dialogue systems and chit-chat systems respectively, recent studies have attempted to apply end-to-end trainable approaches based on deep neural networks in common to them. Acquiring dialogue corpora for training is now necessary. Therefore, future research will focus on easily and cheaply acquiring dialogue corpora and training with small annotated dialogue corpora and/or large raw dialogues.

• Journal of Broadcast Engineering
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• v.24 no.1
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• pp.48-57
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• 2019

The purpose of this study is to understand the intention of the inquirer from the single text type question in Goal-oriented dialogue. Goal-Oriented Dialogue system means a dialogue system that satisfies the user's specific needs via text or voice. The intention analysis process is a step of analysing the user's intention of inquiry prior to the answer generation, and has a great influence on the performance of the entire Goal-Oriented Dialogue system. The proposed model was used for a daily chemical products domain and Korean text data related to the domain was used. The analysis is divided into a speech-act which means independent on a specific field concept-sequence and which means depend on a specific field. We propose a classification method using the word embedding model and the CNN as a method for analyzing speech-act and concept-sequence. The semantic information of the word is abstracted through the word embedding model, and concept-sequence and speech-act classification are performed through the CNN based on the semantic information of the abstract word.

• Journal of Information Processing Systems
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• v.9 no.2
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• pp.259-270
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• 2013

A speaker's intentions can be represented by domain actions (domain-independent speech act and domain-dependent concept sequence pairs). Therefore, it is essential that domain actions be determined when implementing dialogue systems because a dialogue system should determine users' intentions from their utterances and should create counterpart intentions to the users' intentions. In this paper, a neural network model is proposed for classifying a user's domain actions and planning a system's domain actions. An integrated neural network model is proposed for simultaneously determining user and system domain actions using the same framework. The proposed model performed better than previous non-integrated models in an experiment using a goal-oriented dialogue corpus. This result shows that the proposed integration method contributes to improving domain action determination performance.

• 한국어정보학회:학술대회논문집
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• 2017.10a
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• pp.111-115
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• 2017

목적 지향적 대화 시스템(Goal-oriented dialogue system)은 텍스트나 음성을 통해 특정한 목적을 수행할 수 있는 시스템이다. 최근 RNN(recurrent neural networks)을 기반으로 대화 데이터를 end-to-end learning 방식으로 학습하여 대화 시스템을 구축하는데에 활용한 연구가 있다. End-to-end 방식의 학습은 도메인에 대한 지식 없이 학습 데이터 자체만으로 대화 시스템 구축을 위한 학습이 가능하다는 장점이 있지만 도메인 지식을 학습하기 위해서는 많은 양의 데이터가 필요하다는 단점이 존재한다. 이에 본 논문에서는 도메인 특정 지식을 결합하여 end-to-end learning 방식의 학습이 가능한 Hybrid Code Network 구조를 기반으로 한국어로 구성된 식당 예약에 관련한 대화 데이터셋을 이용하여 식당 예약을 목적으로하는 대화 시스템을 구축하는 방법을 제안한다. 실험 결과 본 시스템은 응답 별 정확도 95%와 대화 별 정확도 63%의 성능을 나타냈다.

• Health Policy and Management
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• v.28 no.4
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• pp.329-338
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• 2018

The study seeks to widen the discussion from healthcare oriented 'health publicness' to human security oriented 'health publicness'. The shortcomings of previous literatures on health publicness are as follows: (1) the studies have confined the range of discussions to healthcare system, (2) lacked arguments from political perspectives, and (3) failed to provide actionable pathways to achieve the goal. Thereby, we suggest 'health publicness' based on the concept of human security to solve multidimensional healthcare problems. The health publicness based on human security, which aims to secure everybody's freedom from want and fear, enables not only to expand the scope of health problems that can be discussed but also to propose the procedures to achieve health publicness. More specifically, it consists of substantive and procedural health publicness. The former is about 'health security'-protecting, maintaining, and promoting individual's health-whereas, the latter is about 'social dialogue' guaranteeing participation of citizens, government, employers, and worker representatives. In conclusion, this study proposes the 'Regional Healthcare Quadripartite' as the incarnation of health publicness involving a variety of actors within and across the healthcare system.

• Annual Conference on Human and Language Technology
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• 2017.10a
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• pp.111-115
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• 2017

목적 지향적 대화 시스템(Goal-oriented dialogue system) 은 텍스트나 음성을 통해 특정한 목적을 수행 할 수 있는 시스템이다. 최근 RNN(recurrent neural networks)을 기반으로 대화 데이터를 end-to-end learning 방식으로 학습하여 대화 시스템을 구축하는데에 활용한 연구가 있다. End-to-end 방식의 학습은 도메인에 대한 지식 없이 학습 데이터 자체만으로 대화 시스템 구축을 위한 학습이 가능하다는 장점이 있지만 도메인 지식을 학습하기 위해서는 많은 양의 데이터가 필요하다는 단점이 존재한다. 이에 본 논문에서는 도메인 특정 지식을 결합하여 end-to-end learning 방식의 학습이 가능한 Hybrid Code Network 구조를 기반으로 한국어로 구성된 식당 예약에 관련한 대화 데이터셋을 이용하여 식당 예약을 목적으로하는 대화 시스템을 구축하는 방법을 제안한다. 실험 결과 본 시스템은 응답 별 정확도 95%와 대화 별 정확도 63%의 성능을 나타냈다.

• Korean Journal of Cognitive Science
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• v.18 no.1
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• pp.1-14
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• 2007

In a goal-oriented dialogue, speakers' intentions can be represented by domain actions that consist of pairs of a speech act and a concept sequence. Therefore, if we plan to implement an intelligent dialogue system, it is very important to correctly infer the domain actions from surface utterances. In this paper, we propose a statistical model to determine speech acts and concept sequences using conditional random fields at the same time. To avoid biased learning problems, the proposed model uses low-level linguistic features such as lexicals and parts-of-speech. Then, it filters out uninformative features using the chi-square statistic. In the experiments in a schedule arrangement domain, the proposed system showed good performances (the precision of 93.0% on speech act classification and the precision of 90.2% on concept sequence classification).

• Korean Journal of Cognitive Science
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• v.18 no.2
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• pp.179-191
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• 2007

In a goal-oriented dialogue, spoken' intentions can be represented by domain actions that consist of pairs of a speech art and a concept sequence. The domain action prediction of user's utterance is useful to correct some errors that occur in a speech recognition process, and the domain action prediction of system's utterance is useful to generate flexible responses. In this paper, we propose a model to predict a domain action of the next utterance using a neural network. The proposed model predicts the next domain action by using a dialogue history vector and a current domain action as inputs of the neural network. In the experiment, the proposed model showed the precision of 80.02% in speech act prediction and the precision of 82.09% in concept sequence prediction.

• Journal of KIISE:Software and Applications
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• v.35 no.5
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• pp.306-312
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• 2008

In a goal-oriented dialogue, speaker's intention can be approximated by a semantic structure that consists of a pair of a speech act and a concept sequence. Therefore, it is very important to correctly identify the semantic structure of an utterance for implementing an intelligent dialogue system. In this paper, we propose a model to efficiently analyze the semantic structures based on an active teaming method. To reduce the burdens of high-level linguistic analysis, the proposed model only uses morphological features and previous semantic structures as input features. To improve the precisions of semantic structure analysis, the proposed model adopts CRFs(Conditional Random Fields), which show high performances in natural language processing, as an underlying statistical model. In the experiments in a schedule arrangement domain, we found that the proposed model shows similar performances(92.4% in speech act analysis and 89.8% in concept sequence analysis) to the previous models although it uses about a third of training data.

• Journal of Computing Science and Engineering
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• v.5 no.4
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• pp.288-293
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• 2011

To resolve ambiguities in speech act classification, various machine learning models have been proposed over the past 10 years. In this paper, we review these machine learning models and present the results of experimental comparison of three representative models, namely the decision tree, the support vector machine (SVM), and the maximum entropy model (MEM). In experiments with a goal-oriented dialogue corpus in the schedule management domain, we found that the MEM has lighter hardware requirements, whereas the SVM has better performance characteristics.