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The Study on Service Design Development for Pharmacy Users: Using Smart Phone Application

  • Lee, Dong-Min;Park, Hye-Jung;Lee, Dong-In
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.93-100
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    • 2012
  • Objective: This study is to review the current state of services offered to pharmacy users, and develop a service design converging a prescription service and a smart phone application service in order to enhance patients' experience at pharmacies and home. Background: Under the new medical system; separation of prescribing and dispensing drugs, a doctor writes a prescription to their patients and patients have their prescription filled at the pharmacy. As the number of flue, allergy and atopy patients has increased, waiting lines have been longer at pharmacies. Besides, the current medical service system lacks of providing proper information on prescribed pills to patients. There are already services offered during waiting times such as offering free drinks, magazines or suggesting general drugs which you can buy without prescription, however they neither cover the current medical service's shorts nor shorten the waiting time. Method: I researched objective and perceived waiting times reduction methods, the current service status at pharmacies, and the government's policy direction in a medical service. Also, I observed a patient's journey from the hospital to pharmacy and then home. I examined the circumstance at pharmacies, patients' behaviors and their thoughts during their journey, and extracted three main goals to design a service in order to help patients have positive perception during the waiting time; (1) to reduce the perceived time by the way of visualizing time and offering readings about what patients consider necessary, (2) to educate patients what they are into and how to get through, (3) to establish trust among patients, doctors and pharmacists. Based on three goals, I designed a structure and a wireframe for a new service application of smart phones. Results: With a new service design for pharmacy users, users can track their medical record and visit the information about their current medical treatments anytime. Also the service helps patients build reliable relationships with doctors and pharmacists. Conclusion: Experience is not just an activity but series of multiple activities. The serving range of a medical service should not be determined by stakeholders but user's holistic experience. By approaching a service design with a holistic vision, it can enrich not only a temporary experience but also a whole life well being. Application: Since there are already many service applications advising patients about their illness and finding right doctors, this service design is focused on the experience from getting a prescription till feeling better. The next move is to combine those two parts medical services and design an integrated service application. As a prescription is going to be coded in numbers, we might consider to design an un-attended pharmacy which can shorten huge amount of time for filling prescriptions.

A Compensation Method of Timing Signals for Communications Networks Synchronization by using Loran Signals (Loran 신호 이용 통신망 동기를 위한 타이밍 신호 보상 방안)

  • Lee, Young-Kyu;Lee, Chang-Bok;Yang, Sung-Hoon;Lee, Jong-Gu;Kong, Hyun-Dong
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.11A
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    • pp.882-890
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    • 2009
  • In this paper, we describe a compensation method that can be used for the situation where Loran receivers lose their phase lock to the received Loran signals when Loran signals are employed for the synchronization of national infrastructures such as telecommunication networks, electric power distribution and so on. In losing the phase lock to the received signals in a Loran receiver, the inner oscillator of the receiver starts free-running and the performance of the timing synchronization signals which are locked to the oscillator's phase is very severly degraded, so the timing accuracy under 1 us for a Primary Reference Clock (PRC) required in the International Telecommunications Union (ITU) G.811 standard can not be satisfied in the situation. Therefore, in this paper, we propose a method which can compensate the phase jump by using a compensation algorithm when a Loran receiver loses its phase lock and the performance evaluation of the proposed algorithm is achieved by the Maximum Time Interval Error (MTIE) of the measured data. From the performance evaluation results, it is observed that the requirement under 1 us for a PRC can be easily achieved by using the proposed algorithm showing about 0.6 us with under 30 minutes mean interval of smoothing with 1 hour period when the loss of phase lock occurs.

A study on the development of surveillance system for multiple drones in school drone education sites (학내 드론 교육현장의 다중드론 감시시스템 개발에 관한 연구)

  • Jin-Taek Lim;Sung-goo Yoo
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.1
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    • pp.697-702
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    • 2023
  • Recently, with the introduction of drones, a core technology of the 4th industrial revolution, various convergence education using drones is being conducted in school education sites. In particular, drone theory and practice education is being conducted in connection with free semester classes and career exploration. The drone convergence education program has higher learner satisfaction than simple demonstration and practice education, and the learning effect is high due to direct practical experience. However, since practical education is being conducted for a large number of learners, it is impossible to restrict and control the flight of a large number of drones in a limited place. In this paper, we propose a monitoring system that allows the instructor to monitor multiple drones in real time and learners to recognize collisions between drones in advance when multiple drones are operated, focusing on education operated in schools. The communication module used in the experiment was equipped with GPS in Murata LoRa, and the server and client were configured to enable monitoring based on the location data received in real time. The performance of the proposed system was evaluated in an open space, and it was confirmed that the communication signal was good up to a distance of about 120m. In other words, it was confirmed that 25 educational drones can be controlled within a range of 240m and the instructor can monitor them.