• The Journal of Asian Finance, Economics and Business
• /
• v.10 no.2
• /
• pp.195-201
• /
• 2023

Since the banking industry relies so heavily on strong customer-staff interactions, measuring employee job satisfaction has become a critical problem. To achieve benefits for both individuals and organizations, it is crucial to foster and ensure employee job satisfaction. The main objective of this study is to determine the influencing factors of employees' job satisfaction in commercial banks in Bangladesh. This study focused on some significant factors such as employee empowerment, job security, management support, and attractive compensation in an organization. In terms of research purpose, non-probability convenience sampling has been used, and the study is quantitative in nature. For data collection purposes, an online survey questionnaire was prepared based on previously published articles. The targeted population was the bank employees of commercial banks in Bangladesh where the final sample size was n = 200. For analyzing the collected data, SPSS 26.0 version has been used to test the study model and the proposed hypotheses. This study also shows that employee empowerment, job security, management support, and attractive compensation have positive and significant effects on employees' job satisfaction at the workplace. Finally, this study has offered some extraordinary directions and implications for future research on commercial bank authorities in Bangladesh.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.18 no.9
• /
• pp.167-176
• /
• 2017

The purpose of this study was to examine the effect of subordinates' emotional labor on job burnout and job engagement, and verify whether job crafting moderates the relationships between emotional labor and job related attitudes. A total of 301 employees working at various companies in Korea participated in an on-line survey and the data were examined by statistical analysis. The results showed that surface acting positively affected job burnout. It was found that deep acting positively affected job engagement, while negatively affecting job burnout. The results also demonstrated that job crafting moderated the relationship between surface acting and job engagement. It is suggested that employees' proactive behaviors designed to relieve the stress of work can mitigate the negative effect of emotional behavior. On the basis of the results, the implications and future research directions were discussed.

• Korean Journal of Social Welfare
• /
• v.64 no.3
• /
• pp.101-126
• /
• 2012

The purpose of this study was to examine the influence of person-job fit on organizational deviance and mediating effects of job satisfaction and organizational commitment(affective commitment and continuance commitment) on this relationship. Data were collected from 533 employees who were working in social welfare organizations by questionnaires. The result indicated that there were significantly positive relationships between person-job fit and job satisfaction or organizational commitment(affective commitment and continuance commitment). Also, there were significantly positive relationships between job satisfaction and affective commitment or continuance commitment. In addition, job satisfaction and affective commitment were negatively related to organizational deviance, and job satisfaction is more strongly related to organizational deviance than affective commitment. It was found that job satisfaction partially mediated the relationship between person-job fit and organizational commitment(affective commitment and continuance commitment) and affective commitment partially mediated the relationship between job satisfaction and organizational deviance. It was found that the person-job fit indirectly impacts organizational deviance though job satisfaction and affective commitment. Based on these results, the implication of this study and future research tasks were discussed.

• Journal of Korea Society of Industrial Information Systems
• /
• v.27 no.5
• /
• pp.129-144
• /
• 2022

Until now, research related to telecommuting has been mainly conducted in information and communication fields such as smart work, and the need for this study emerges in that there are insufficient cases or studies confirming visible job productivity or organizational performance for companies to grasp. The purpose of this study is to investigate how telecommuting affects job performance through job creativity and job satisfaction of members of the organization. As a result of the analysis, it was found that the perception of telecommuting characteristics (communication collaboration, job productivity, work-life balance) had a significant positive (+) effect on both job creativity and job satisfaction. Second, job creativity and job satisfaction were also found to have a positive effect on job performance. Based on the analysis results of this study, it is expected to provide usefulness evaluation indicators for telecommuting to managers and policymakers of companies or institutions that want to introduce and operate telecommuting in the future in the post-COVID-19 era.

• The Journal of the Korea Contents Association
• /
• v.8 no.4
• /
• pp.255-263
• /
• 2008

The purpose of this treatise is to evaluate impact of education and training of travel industry's employees upon their job satisfaction and to seek for improving efficiency of such education and training and measures for personnel management. It is also to evaluate impact of education and training of travel industry's employees upon their job performance. Moreover it is attempted to make suggestions for emphasizing importance of developing potentiality of travel industry's employees and suggestions for enhancing job satisfaction of employees. Review on outcome of education and training of travel industry's employees revealed that improvement of their job satisfaction depends on contents of education and training and motivation for it, desire and ability for achievement. Also it depends on support from their superiors or colleagues and existence of environmental atmosphere. In future it is necessary to develop diverse education and training programs for the employees and not only travel industry but also competent government agencies should make long-term investment and support for fostering excellent employees in future.

• Journal of Technologic Dentistry
• /
• v.33 no.4
• /
• pp.505-516
• /
• 2011

Purpose: The purpose of this study is to supply basic data to establish new image for dental technicians by reflecting onto the education of dental technicians by grasping the image of dental technicians with the subjects of students in department of dental technology. Methods: It was studied with self-filling-in method through structured questionnaire from September 26, to October 21, 2011, with 421 subjects of the students in the department of dental technology in two colleges in Daegu. SPSS 18.0 for Windows was used to analyze the data, and frequency and percentage were used for statistic analysis, and correlation analysis and Multiple Linear Regression Analysis were used with mean and SD per each question. Results: It showed the highest recognition that the dental technicians is a 'specialist' as 4.66; the dental technicians has strong responsibility in his work as 4.42; the dental technicians takes an important role in improvement of public oral health as 4.39; and the dental technicians has professional intelligence and high technique as 4.33. So, it was found that they had image of professional and important role for oral health, and had their pride and selfconfidence as future dental technicians. Meanwhile, it showed that they had negative related-image as well as a job, that the dental technicians is too busy as 4.48; it requires improvement on image in the future as 4.27; it is a hard job with too much stress as 4.13. Conclusion: It is required for us and school to have continuous change and effort to make the students in the department of dental technology have positive mind for the dental technology to make them have pride for their job.

• Journal of Digital Convergence
• /
• v.15 no.3
• /
• pp.147-155
• /
• 2017

The purpose of this study is to conducted on hotel workers. The results of this study are as follows. First, the relationship between self - efficacy and job performance of employees was analyzed. We distributed 300 questionnaires to domestic L hotel employees. A total of 250 questionnaires were retrieved and 233 copies were used for the final analysis, except for 17 unfair questionnaires. The results showed that hotel workers had a positive influence on self - efficacy. Self - efficacy played a role in the relationship between majors' learning and job performance. Based on the results of the research, we develop an industry-university linkage program. Practical majors will increase the workplace adaptability of employees. And the self - efficacy of the employees will be increased to affect the job performance. In the future, I hope that research on the self-efficacy of hotel employees and post-employment job performance will be carried out in the future.

• Fire Science and Engineering
• /
• v.33 no.5
• /
• pp.130-139
• /
• 2019

This study identified the level of task stress experienced by fire protection system management workers and analyzed the effects of task stress on job satisfaction and proposed future response. First, task stress according to background cause showed differences in relation to age, position, monthly salary, total career, license, and task, but there was no difference in relation to academic background. Second, of the sub-parameters of stress, physical environment, task demand, organizational system, lack of reward, and workplace culture have negative effects on job satisfaction as stress increases, while interpersonal relation conflict and job insecurity do not have any effect. In the future, it will be necessary to investigate the empirical causes of work overload and to study organization-level stress relief measures.

• Journal of Digital Convergence
• /
• v.18 no.12
• /
• pp.1-10
• /
• 2020

This study examined career maturity of primary and middle school students who were interested in teaching job and compared to those who were interested in being a doctor. Using the data from the Korean Education Longitudinal Study 2013, we examined changes in the number of students (primary 5 through middle 2) who were interested in teaching as a job as well as in being a doctor. In addition, the participants' career maturity such as self-understanding, career planing, and attitudes towards job were examined and independent sample t-tests were conducted to compare two groups of students. Overall, the students who were interested in teaching showed lower level of career maturity compared to those who expected to be a doctor. Additionally, as students advanced to higher grades, the points of career maturity had been decreased regardless of which job they were interested in. Based on the findings, suggestions will be made to broaden the pool for future teachers.

• The Research Journal of the Costume Culture
• /
• v.14 no.5
• /
• pp.715-727
• /
• 2006

The purposes of this study are to investigate the job satisfaction, customer satisfaction and revisiting intention to beauty shops, and to examine the difference of the job satisfaction, customer satisfaction, and revisiting intention between franchised and non-franchised beauty shops. Data were obtained via questionnaire, which developed by results of pretest and previous studies, from workers and consumers of beauty shops in Busan. They were analyzed by factor analysis, t-test and regression. The results were as follows; First, the job satisfaction of beauty shops workers was composed of Adaptation, Operation and Instruction. For both of franchised and non-franchised beauty shops, the operation of beauty shops greaty influenced the job satisfaction of workers, and job satisfaction is not significantly different. Second, consumer satisfaction related to services of beauty shops is composed of three factors: Policy, Personal service, and Physical environment. Regardless of shop types, the policy of shop influenced the consumer satisfaction. Consumers' revisiting intentions to beauty shops are influenced by consumer satisfaction. Third, consumers in franchised beauty shops is less likely to be satisfied and to have the intentions to revisit than those of non-franchised beauty shops. Resulted provide some insights to develop strategies for franchised and non-franchised beauty shops. Limitations and future research directions have been discussed.