• Title/Summary/Keyword: Food and beverage

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The Effect of the Components of Hotel Food & Beverage Service Quality on Customer Satisfaction and Brand Loyalty (호텔 식음료 서비스품질 요인이 고객만족과 브랜드 애호도에 미치는 영향)

  • Han, Jong-Hun;Seo, Jung-Woon
    • Culinary science and hospitality research
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    • v.22 no.5
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    • pp.277-294
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    • 2016
  • This study was to empirically determine the relationship between hotel food & beverage service quality, and customer satisfaction and brand loyalty. A total of 260 survey responses were collected from food & beverage' customers of seven five star hotels in Seoul. The results of hypothesis testing can be summarized as follows. The results showed that facility and reliability factors, and employee service and excellence factors had significant effects on customer satisfaction, and then reliability factors and excellence factor had significant effects on brand loyalty. Customer satisfaction also had a significant effect on brand loyalty. It can be concluded that the service quality components of hotel food & beverages are perceived responsiveness, service capabilities, food and beverages products, and physical environments. A strategy should be developed to create internal communication programs based on the empirical analysis results of this study.

Antioxidant Activities of Functional Beverage Concentrates Containing Herbal Medicine Extracts

  • Park, Seon-Joo;Kim, Mi-Ok;Kim, Jung Hoan;Jeong, Sehyun;Kim, Min Hee;Yang, Su-Jin;Lee, Jongsung;Lee, Hae-Jeung
    • Preventive Nutrition and Food Science
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    • v.22 no.1
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    • pp.16-20
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    • 2017
  • This study investigated the antioxidant activity of functional beverage concentrates containing herbal medicine extracts (FBCH) using various antioxidant assays, such as 1,1-diphenyl-2-picrylhydrazyl (DPPH) radical scavenging activity, 2,2'-azino-bis(3-ethylbenzothiazoline-6-sulfonic acid (ABTS) radical scavenging activity, and reducing power assay. The total polyphenolic content of FBCH (81.45 mg/100 g) was higher than Ssanghwa tea (SHT, 37.56 mg/100 g). The antioxidant activities of FBCH showed 52.92% DPPH and 55.18% ABTS radical scavenging activities at 100 mg/mL, respectively. FBCH showed significantly higher antioxidant activities compared to the SHT (DPPH, 23.43%; ABTS, 22.21%; reducing power optical density; 0.23, P<0.05). In addition, intracellular reactive oxygen species generation significantly decreased in a concentration-dependent manner following FBCH treatment. These results suggest that the addition of herbal medicine extract contributes to the improved functionality of beverage concentrates.

Development of Saengshik Beverage Products and Their Physico-chemical Properties (생식 음료 개발 및 이화학적 특성)

  • Lee, Ju-Yeon;Mok, Chulkyoon
    • Food Engineering Progress
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    • v.13 no.4
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    • pp.341-347
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    • 2009
  • Saengshik beverage products were developed to improve the convenience in consumption, and thereby to expand the Saengshik market. Beverages were prepared from 3 commercial Saengshik products (ES, BS, SS) by mixing with water using a high shear blender. The physicochemical and sensory properties of the Saengshik beverage product were compared. The most acceptable beverage product was made of BS at 7.7% (w/w) level. The apparent viscosity of the beverages increased as the Saengshik levels increased. The beverages at lower Saengshik levels showed dilatant fluid characteristics, while they were Newtonian and pseudoplastic fluids at middle and high Saengshik levels, respectively. The beverage products also showed rheopectic type time-dependency at middle (5.7-9.7%) Saengshik levels, while they were time independent at low and high levels.

A Study on the Customer Satisfaction Influences by Hotel Restaurant Service Quality in Busan (호텔레스토랑의 서비스 품질이 고객만족에 미치는 영향에 관한 연구 - 부산지역을 중심으로 -)

  • Lee Jong Han
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.14 no.2
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    • pp.139-152
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    • 2003
  • The hotel restaurant has recently focused on increasing profits through better food and beverage service and sales. Especially, The modern Society, Called a Service - economized Society, is moving to Service Quality. Therefore, The Concerns about Service Quality is increasing and its competition is getting Stronger in the World. The Purpose of this Study was to find areas that needed to customer satisfaction in the department of the hotel restaurant. The customer satisfaction with the quality of service should profits in the restaurant of hotel. The Purpose of this study are as follows: The first, through the questionnaire, what is the main Hotel Restaurant Service Quality Influencing Customer Satisfaction\ulcorner Second, The result showed, as hypothesized, that significant difference in attribution among experimental groups existed for each factor of the independent variables.

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Effects in Blood Pressure and Cerebral Blood Flow with Green Ginger (Zingiber officinale Roscoe) and Development of Health Drink by Using It (생강이 혈압과 뇌혈류량에 미치는 영향 및 이를 이용한 건강음료의 개발)

  • Baek, Seung-Hwa;Han, Jong-Hyun;Park, Sung-Hye
    • Journal of the Korean Society of Food Culture
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    • v.19 no.2
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    • pp.150-157
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    • 2004
  • As an attempt to develop new functional health beverage by using medicinal herb, green ginger(Zingiber officinale Roscoe), we investigated the effect of Zingiber officinale on blood pressure and regional cerebral blood flow (rCBF) of rats with Zingiber officinale extracts. Zingiber officinale extract increase rCBF significantly. The drink produced consisted of Zingiber officinale extract 1.825%, maltitol syrup 17.0%, citric aicd 0.06%, ascorbic acid 0.02%, stevioside 0.001%, ginger flavor 0.11% and water. Brix, pH and acidity of product were 13.7, 4.4 and 0.09, respectively. This drink had good score by the sensory evaluation. The above results showed that development of such functional beverage using Zingiber officinale can used as a functional material improving blood circulation in beverage industry.

Analysis of Benzo(a)pyrene in Red Ginseng Beverage (홍삼음료 증 벤조피렌 분석)

  • Hu, Soo-Jung;Jin, Sun-Hee;Choi, Dong-Mi
    • Journal of Food Hygiene and Safety
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    • v.23 no.1
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    • pp.26-30
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    • 2008
  • Polycyclic Aromatic Hydrocarbons(PAHs) contamination arises from several source including processing of food(smoking, direct drying, cooking) and environmental contamination of air, water or soil. A red ginseng is produced by steaming the root followed by drying. The methodology involved extraction with n-hexane and washing with water, clean-up on Sep-Pak Florisil Cartridges and determination by HPLC/FLD. The mobile phase was a mixture of acetonitrile and water in 8:2 by the isocratic elution and the excitation wavelength of fluorescence detector was 294 nm and its emission wavelength was 404 nm. The average recovery was about 105% and the relative standard deviation was 0.5. The levels of benzopyrene in the selected red ginseng beverage samples were not detected.

Preparation of mixed beverages for breakfast made primarily with the hydrolysate of sweet potato and its quality characteristics (고구마 가수분해물을 기본으로 한 아침식사용 혼합음료 제조 및 품질특성)

  • 한진숙
    • Korean journal of food and cookery science
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    • v.20 no.3
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    • pp.271-278
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    • 2004
  • As an attempt to develop new functional beverages for breakfast, sweet potato based beverages were prepared with hydrolyzed sweet potato, potato, and carrot products (sample : water = 1 : 1), and their chemical and sensory properties were evaluated. The content of reducing sugar and soluble solid of the sweet potato, potato, and carrot increased with enzyme treatment, while their viscosity decreased without significant change of color. The hunter color test showed that the beverages with 10% carrot content were high in redness leading to a decrease in their acceptability for sensory evaluation. The sensory score of the mixture containing 5% carrot was good, but beverage with 0% carrot reduced the sensory properties. The results showed that the final ratio of sweet potato to potato to carrot for the new functional beverage was 5 : 4.5 : 0.5. The pH of the beverage was adjusted to 5.0, 4.5, and 4.0 using an organic acid mixture. In the sensory test of the new functional beverage, the best sensory score(color, taste, smell, and texture) was the mixture of sweet potato : potato : carrot equaling 5 : 4.5 : 0.5 with a pH of 4.5.

Physicochemical Properties of Carrot Juice Containing Phellinus linteus Extract and Beet Extract Fermented by Leuconostoc mesenteroides SM (상황버섯 추출물과 비트 즙을 첨가한 당근주스 젖산발효 음료의 물리화학적 성질)

  • Son, Min-Jung;Son, Se-Jin;Lee, Sam-Pin
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.37 no.6
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    • pp.798-804
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    • 2008
  • The physicochemical properties of carrot beverage fermented by Leuconstoc mesenteroides SM isolated from carrot juice were dependent upon the sucrose concentration and beet extract content. The addition of beet extract increased the consistency index and bioconversion of sucrose in the carrot juice fortified with Phellinus linteus extract, showing the highest consistency value at 2% beet extract. The polyphenol content and antioxidant effect of fermented carrot beverage were increased as the content of beet extract increased. Particularly, the consistency of fermented carrot beverage was greatly increased by the cold storage for 120 hr. After the cold storage for 2 weeks, fermented carrot beverage fortified beet extract showed the red-purple color with higher color value (a) and the viable cell counts of $10^9$ CFU/mL.

A Study on the Status of Beverage Consumption of the Middle School Students in Jeonju (전주지역 중학생의 음료 섭취 실태와 식생활 태도에 관한 연구)

  • Song Moon-Ja;An Eun-Mi;Shon Hee-Sook;Kim Suk-Bae;Cha Youn-Soo
    • Korean Journal of Community Nutrition
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    • v.10 no.2
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    • pp.174-182
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    • 2005
  • To investigate how the beverage consumption of middle school students are different in some respects; favorite kinds, drinking time and so on. 579 middle school students in Jeonju were participated in this study. This study shows the frequency of drinking beverage and the correlation between the frequency and the various factors to have effects on the frequency. The students usually drink water 8.55 times, milk or yogurt 3.01 times, sport beverage 2.13 times, soft drink 1.93 times, and fruit and vegetable juice 1.85 times for one week. The boy students prefer more soft or sport drink to the girl students. However the drinking of other beverages such as water, milk, juice, traditional ones don't have any meaning-ful differences between the boys and the girls. The students drink water mostly when they have meals. And the second consuming beverage is milk at table. It explains the students who drink more milk than water with bread. There is a big difference according to their excercise frequency. The students who excercise regularly or excercise over 3 hours drink more soft or sport drink and milk or yogurt than the students who exercise less than 1 hour. The beverages are firstly needed during the exercise because they sweat. And the second beverage time is when they have snacks and when they take a break. It should be suggested that nutrition education targeted to middle school students and their parents should encourage limited consumption of soft drinks. Therefore, policies that limit students' access to soft drinks at schools should be promoted.

A Study on the Korean Beverage 4. A Study on the Organoleptic Test of the Korean Beverage Related to Lim won sib yuk gi- (한국(韓國) 음청류(飮淸類)에 관(關)한 연구(硏究) -제사보(第四報) 임원십육지(林園十六志)를 중심(中心)으로 한 한국(韓國) 음청류(飮淸類)에 관(關)하여)

  • Oh, Sung-Hi
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.7 no.2
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    • pp.13-19
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    • 1978
  • Limwonsibyukgi says that there are fifty-one kinds of beverage easily and cheaply to be made. Through the organoleptic test, I found that eleven kinds of beverages were valuable to develope and specialy yugijang was considered to be superior to coffee. In view of this, the developement of the korean native beverage is advisable in stead of coffee, in that we can recover the soul of our fore fathers and decrease the waste of foreign exchange.

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