• Journal of Korean Society of Disaster and Security
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• v.6 no.1
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• pp.9-17
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• 2013

Government ministries operate various system dealing with filed civil appeals. There are representative systems such as Safety Monitoring System of the Ministry of Public Administration and Security (MOPAS), Disaster Premonitory Information System of the National Emergency Management Agency (NEMA), Facilities Hazard Information System of the Ministry of Land, Transportation and Maritime Affairs (MLTM), Environmantal Monitoring System of the Ministry of Environment (ME). The purpose managing these systems is to reduce casualties and to improve safety by preventing disasters and accidents in local communities. This study suggests the method to effectively operate a safety monitoring system which fits to local situations based on the statistical analysis performed on filed complaint cases in Gangdong-gu as a sample region. The cases has been collected since 2012 through the voluntary safety monitoring activity of a specialist who had finished the Emergency and Safety maneger's master course.