• The Transactions of the Korea Information Processing Society
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• v.7 no.9
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• pp.2969-2979
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• 2000

A mobile host has failure causes such as failure of the mobile host, disconnection of the mobile host, and wireless link failure that have not been seen in traditional computing environments. So far there have been few studies on fault tolerance of a mobile host in mobile computing environments. The Lazy scheme, a failure recovery technique of the mobile host, is a cost-effective one. However, this scheme has a defect that the mobile host cannot be recovered from failure of the base station with acheckpoint of the mobile host. In this paper, we propose and evaluate the Redundant Lazy scheme for performance improvement of the Lazy scheme.

• Journal of Distribution Science
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• v.15 no.1
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• pp.15-20
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• 2017

Purpose - Other customers within the same service environment do influence a customer' attitude and behavior toward a service firm. Specially, other customers' misbehaviour and various service problems stemmed from them could make the other customers suffer some bad experiences. However, there are few studies to answer how the spillover effect of a service failure arisen from other customers' misbehavior. This study is aimed to examine how service failure due to the dysfunctional behavior of other customers has negative effects on customer evaluation with the service provider. Research design, data, and methodology - Data were collected from a survey based on consumers' retrospective experiences in airline service context. The hypothesized relationships were tested conducting structural equation modeling. Results - Our results show that the attribution of a firm responsibility for other-customer failure has a positive influence on customer's recovery expectation, in turn, it is negatively related to customer satisfaction. Furthermore, perceived service provider's efforts positively influence customer satisfaction. Conclusions - Although a service failure was caused by other customer's misbehavior, employees should be able to alleviate any bad feelings of the affected customers. Furthermore, service providers should provide proper recovery efforts for solving problems caused by the other customers for the wounded customers.

• Journal of the Korea Society of Computer and Information
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• v.25 no.3
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• pp.89-96
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• 2020

Solar lamp systems may not operate normally in the event of some system or controller failure due to internal or external factors, in which case secondary problems occur, which may cost the system recovery. Thus, when these errors occur, a technology is needed to recover to the state it was in before the failure occurred and to enable re-execution. This paper designs and implements a system that can recover the state of the system to the state prior to the time of the error by using the Watchdog Timer within the controller if a software error has occurred inside the system, and it also proposes a technology to reset and re-execution the system through a separate reset circuit in the event of hardware failure. The proposed system provides stable operation, maintenance cost reduction and reliability of the solar lamp system by enabling the system to operate semi-permanently without external support by utilizing the automatic recovery and automatic reset function for errors that occur in the operation of the solar lamp system. In addition, it can be applied to maintain the system's constancy by utilizing the self-operation, diagnosis and recovery functions required in various high reliability applications.

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.169-191
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• 2012

This study is to investigate the strategy on forming a long term relationship between logistics service provider and demander including maintaining strategy of it. For these purposes, effect on the organization and human factor of Logistics service companies and also, impact on the customer trust and relational commitment against service recovery are analysed. Literature review and empirical study are used to modify research model and to develop questionnaire for logistics service companies. Reliability for measuring procedure yields the same result on repeated trials and validity for identifying the accuracy of the accrual measuring instrument are also used. Suggested hypothesis are verified through multiple regression method and the testing results are shown as follows; First, organization and human factor have a positive effect to the service recovery satisfaction against the service failure of logistics service providing company. Second, the service recovery satisfaction also leads a positive effect on the customer trust and relational commitment.

• The Transactions of the Korea Information Processing Society
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• v.6 no.1
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• pp.1-10
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• 1999

A mobile computing environment is one that support user's mobility through the wireless communication technology. Users access the database and get results what they want by running mobile transactions. To run the mobile transaction correctly and to maintain the consistency I database, we need a concurrency control method to schedule transactions, a caching method to manage the cache, and a recovery method to construct a fault tolerant system. A mobile computing system is based on the existing distributed system, but we can't use recovery methods of the existing distributed system directly because of the user's mobility and the features of wireless media. So this paper presents a recovery mechanism to construct a fault tolerant mobile computing systems. Especially. we develop and analyze a recovery algorithm for server failure among types of failure which can arise in mobile computing environments.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.22 no.9
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• pp.1867-1879
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• 1997

DREAM-S is a distributed main-memory database system for the real-time processing of shared operational datra in ATM switching systems. DREAM-S has a client-server architecture in which only the server has the diskstorage, and provides the T-Tree index structure for efficient accesses to the data. We propose a recovery technique for the T-Tree index structre in DREAM-S. Although main-memory database system offer efficient access performance, the database int he main-memory may be broken when system failure such as database transaction failure or power failure occurs. Therfore, a recovery technique that recovers the database (including index structures) is essential for fault tolerant ATM switching systems. Proposed recovery technique relieves the bottleneck of the server processors disk operations by maintaining the T-Tree index structure only in the main-memory. In addition, fast recovery is guaranteed even in large number of client systems since the T-Tree index structure(s) in each system can be recovered cncurrently.

• Convergence Security Journal
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• v.8 no.2
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• pp.57-62
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• 2008

In this paper, we suggest new fast recovery mechanism in RPR network, in case of node addition or removing by exterior attack. A RPR network recovery time is consist of two. Failure detecting time and reporting time are that. In this paper we propose fast recovery mechanism that can reduce each time. In a Legacy recovery mechanism, To report node's state, rpr node transmit protection messages. But interval of this protection messages increase exponentially. Thus A transmission failure of protection message cause delay of reporting of network state. Therefore we propose new node state reporting mechanism that put a node state in type b fairness message. And We also suggest fast failure detecting mechanism.

• The KIPS Transactions:PartC
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• v.16C no.3
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• pp.363-372
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• 2009

For large scale VOD service, cluster servers are spotlighted to their high performance and low cost. A cluster server usually consists of a front-end node and multiple back-end nodes. Though increasing the number of back-end nodes can result in the more QoS streams for clients, the possibility of failures in back-end nodes is proportionally increased. The failure causes not only the stop of all streaming service but also the loss of the current playing positions. In this paper, when a back-end node becomes a failed state, the recovery mechanisms are studied to support the unceasing streaming service. For the actual VOD service environment, we implement a cluster-based VOD servers composed of general PCs and adopt the parallel processing for MPEG movies. From the implemented VOD server, a video block recovery mechanism is designed on parity algorithms. However, without considering the architecture of cluster-based VOD server, the application of the basic technique causes the performance bottleneck of the internal network for recovery and also results in the inefficiency CPU usage of back-end nodes. To address these problems, we propose a new failure recovery mechanism based on the pipeline computing concept.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.12 no.5
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• pp.942-947
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• 2008

A cluster server usually consists of a front end node and multiple backend nodes. Though increasing the number of bookend nodes can result in the more QoS(Quality of Service) streams for clients, the possibility of failures in backend nodes is proportionally increased. The failure causes not only the stop of all streaming service but also the loss of the current playing positions. In this paper, when a backend node becomes a failed state, the recovery mechanisms are studied to support the unceasing streaming service. The basic techniques are hewn as providing very high speed data transfer rates suitable for the video streaming. However, without considering the architecture of cluster-based VOD server, the application of these basic techniques causes the performance bottleneck of the internal network for recovery and also results in the inefficiency CPU usage of backend nodes. To resolve these problems, we propose a new failure recovery mechanism based on the pipeline computing concept.

• The Journal of Korean Association of Computer Education
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• v.5 no.2
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• pp.21-28
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• 2002

This paper proposes a new approach to rollback-recovery using multi-agent in distributed computing system. Previous rollback-recovery protocols are dependent on inherent communication and operating system, which causes a decline of computing performance in distributed computing system. By using multi-agent, we propose rollback-recovery protocol that is independent on operating system. We define three kinds of agent. One is a recovery agent that performs rollback-recovery protocol after a failure. Other is an information agent that constructs domain knowledge as a rule of fault tolerance and information during failure-free operation. The other is facilitator agent that controls the efficient communication between agents. Also we propose rollback-recovery protocol using multi-agent and simulated the proposed rollback-recovery protocol using JAVA and agent communication language in CORBA environment.