• Culinary science and hospitality research
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• v.14 no.2
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• pp.73-85
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• 2008

This study is based on an empirical study on consequences of emotions and emotional labor in the food-service industry. It analyzed the effect of emotional labor on emotions of emotional laborers and the effect of emotional labor on communication skills. Data used for analysis were collected through the questionnaire surveyed on the various samples including employees of family restaurants, Korean restaurants, Chinese restaurants, Japanese restaurants, etc. The result of data analysis indicated that only the efforts for emotional expressions among the factors influenced affirmative emotion(P-value=0.042). It also showed that the factor of the efforts for emotional expressions by researchers had a positive effect on both language communication skills and non-language communication skills(P-value=0.000). This study was valuable in the aspect that emotions and communication skills were first selected as dependent variables of emotional labor and it verified causality between emotional labor and these variables. However, it also has some limitations that its sample size was small and it depended on convenience sampling.

• Journal of Information Processing Systems
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• v.10 no.3
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• pp.443-458
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• 2014

An extreme learning machine (ELM) is a recently proposed learning algorithm for a single-layer feed forward neural network. In this paper we studied the ensemble of ELM by using a bagging algorithm for facial expression recognition (FER). Facial expression analysis is widely used in the behavior interpretation of emotions, for cognitive science, and social interactions. This paper presents a method for FER based on the histogram of orientation gradient (HOG) features using an ELM ensemble. First, the HOG features were extracted from the face image by dividing it into a number of small cells. A bagging algorithm was then used to construct many different bags of training data and each of them was trained by using separate ELMs. To recognize the expression of the input face image, HOG features were fed to each trained ELM and the results were combined by using a majority voting scheme. The ELM ensemble using bagging improves the generalized capability of the network significantly. The two available datasets (JAFFE and CK+) of facial expressions were used to evaluate the performance of the proposed classification system. Even the performance of individual ELM was smaller and the ELM ensemble using a bagging algorithm improved the recognition performance significantly.

• International Journal of Fuzzy Logic and Intelligent Systems
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• v.8 no.2
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• pp.105-110
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• 2008

Human being recognizes emotion fusing information of the other speech signal, expression, gesture and bio-signal. Computer needs technologies that being recognized as human do using combined information. In this paper, we recognized five emotions (normal, happiness, anger, surprise, sadness) through speech signal and facial image, and we propose to method that fusing into emotion for emotion recognition result is applying to multimodal method. Speech signal and facial image does emotion recognition using Principal Component Analysis (PCA) method. And multimodal is fusing into emotion result applying fuzzy membership function. With our experiments, our average emotion recognition rate was 63% by using speech signals, and was 53.4% by using facial images. That is, we know that speech signal offers a better emotion recognition rate than the facial image. We proposed decision fusion method using S-type membership function to heighten the emotion recognition rate. Result of emotion recognition through proposed method, average recognized rate is 70.4%. We could know that decision fusion method offers a better emotion recognition rate than the facial image or speech signal.

• Science of Emotion and Sensibility
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• v.19 no.3
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• pp.51-58
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• 2016

This study examined the difference between the deaf and hearing adolescents of experiencing emotions and the intensity levels of expressing them. Three different video clips were used to induce pleasure, anger, and sadness. While watching the clips, facial expressions of the participants were recorded. The experienced emotions were measured by a self-report method, and the third person rated participants' expressed emotions based upon the recorded facial images. Two groups (deaf and hearing) were compared if those two groups shared the same experienced emotions, and whether the ratings scored by the third person corresponded with the self-rated scores. There was no significant difference in experienced emotion and its intensity level. However, hearing adolescents showed more intensive responses of pleasure than they reported, while deaf adolescents showed less intensive expressions of happiness than they reported themselves. Thus, hearing people might not be able to detect and fully comprehend how the deaf feel in general circumstances. This further indicates that the deaf adolescents cannot get enough supports from the hearing people when they express their feelings, and consequently, have a possibility of causing misunderstandings, conflicts, or even a break in relationships.

• Journal of the Korean Institute of Intelligent Systems
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• v.18 no.1
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• pp.20-26
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• 2008

As they have more and more intelligence robots or computers these days, so the interaction between intelligence robot(computer) - human is getting more and more important also the emotion recognition and expression are indispensable for interaction between intelligence robot(computer) - human. In this paper, firstly we extract emotional features at speech signal and facial image. Secondly we apply both BL(Bayesian Learning) and PCA(Principal Component Analysis), lastly we classify five emotions patterns(normal, happy, anger, surprise and sad) also, we experiment with decision fusion and feature fusion to enhance emotion recognition rate. The decision fusion method experiment on emotion recognition that result values of each recognition system apply Fuzzy membership function and the feature fusion method selects superior features through SFS(Sequential Forward Selection) method and superior features are applied to Neural Networks based on MLP(Multi Layer Perceptron) for classifying five emotions patterns. and recognized result apply to 2D facial shape for express emotion.

• Journal of Digital Contents Society
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• v.19 no.7
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• pp.1349-1355
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• 2018

Recently, a variety of contents services over the internet are becoming popular, among which MCN(Multi Channel Network) platform services have become popular with the generalization of smart phones. The MCN platform is based on streaming, and various factors are added to improve the service. Among them, augmented reality sticker service using face recognition is widely used. In this paper, we implemented the MCN platform that masks the augmented reality sticker on the face through facial emotion recognition in order to further increase the interest factor. We analyzed seven facial emotions using deep learning technology for facial emotion recognition, and applied the emotional sticker to the face based on it. To implement the proposed MCN platform, emotional stickers were applied to the clients and various servers that can stream the servers were designed.

• Journal of the Ergonomics Society of Korea
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• v.30 no.1
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• pp.195-202
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• 2011

Objective: The aim of this study is to investigate and review the previous researches about objective measuring fatigue caused by visual stimuli. Also, we analyze possibility of alternative visual fatigue measurement methods using facial expression recognition and gesture recognition. Background: In most previous researches, visual fatigue is commonly measured by survey or interview based subjective method. However, the subjective evaluation methods can be affected by individual feeling's variation or other kinds of stimuli. To solve these problems, signal and image processing based visual fatigue measurement methods have been widely researched. Method: To analyze the signal and image processing based methods, we categorized previous works into three groups such as bio-signal, brainwave, and eye image based methods. Also, the possibility of adopting facial expression or gesture recognition to measure visual fatigue is analyzed. Results: Bio-signal and brainwave based methods have problems because they can be degraded by not only visual stimuli but also the other kinds of external stimuli caused by other sense organs. In eye image based methods, using only single feature such as blink frequency or pupil size also has problem because the single feature can be easily degraded by other kinds of emotions. Conclusion: Multi-modal measurement method is required by fusing several features which are extracted from the bio-signal and image. Also, alternative method using facial expression or gesture recognition can be considered. Application: The objective visual fatigue measurement method can be applied into the fields of quantitative and comparative measurement of visual fatigue of next generation display devices in terms of human factor.

• Journal of the Korean Institute of Intelligent Systems
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• v.19 no.6
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• pp.821-827
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• 2009

Human emotion can be reflected by their facial expressions. So, it is one of good ways to understand people's emotions by recognizing their facial expressions. General recognition system of facial expressions had selected interesting points, and then only extracted features without analyzing physical meanings. They takes a long time to find interesting points, and it is hard to estimate accurate positions of these feature points. And in order to implement a recognition system of facial expressions on real-time embedded system, it is needed to simplify the algorithm and reduce the using resources. In this paper, we propose a real-time recognition algorithm of facial expressions that project the grid points on an expression space based on Gabor wavelet feature. Facial expression is simply described by feature vectors on the expression space, and is classified by an neural network with its resources dramatically reduced. The proposed system deals 5 expressions: anger, happiness, neutral, sadness, and surprise. In experiment, average execution time is 10.251 ms and recognition rate is measured as 87~93%.

• Journal of the Korean Institute of Intelligent Systems
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• v.19 no.4
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• pp.562-567
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• 2009

As a key mechanism of the human emotion interaction, Facial Expression is a powerful tools in HRI(Human Robot Interface) such as Human Computer Interface. By using a facial expression, we can bring out various reaction correspond to emotional state of user in HCI(Human Computer Interaction). Also it can infer that suitable services to supply user from service agents such as intelligent robot. In this article, We addresses the issue of expressive face modeling using an advanced active appearance model for facial emotion recognition. We consider the six universal emotional categories that are defined by Ekman. In human face, emotions are most widely represented with eyes and mouth expression. If we want to recognize the human's emotion from this facial image, we need to extract feature points such as Action Unit(AU) of Ekman. Active Appearance Model (AAM) is one of the commonly used methods for facial feature extraction and it can be applied to construct AU. Regarding the traditional AAM depends on the setting of the initial parameters of the model and this paper introduces a facial emotion recognizing method based on which is combined Advanced AAM with Bayesian Network. Firstly, we obtain the reconstructive parameters of the new gray-scale image by sample-based learning and use them to reconstruct the shape and texture of the new image and calculate the initial parameters of the AAM by the reconstructed facial model. Then reduce the distance error between the model and the target contour by adjusting the parameters of the model. Finally get the model which is matched with the facial feature outline after several iterations and use them to recognize the facial emotion by using Bayesian Network.

• 제어로봇시스템학회:학술대회논문집
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• 2004.08a
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• pp.1281-1285
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• 2004

There are numerous emotions in the human world. Human expresses and recognizes their emotion using various channels. The example is an eye, nose and mouse. Particularly, in the emotion recognition from facial expression they can perform the very flexible and robust emotion recognition because of utilization of various channels. Hybrid-feature extraction algorithm is based on this human process. It uses the geometrical feature extraction and the color distributed histogram. And then, through the independently parallel learning of the neural-network, input emotion is classified. Also, for the natural classification of the emotion, advancing two-dimensional emotion space is introduced and used in this paper. Advancing twodimensional emotion space performs a flexible and smooth classification of emotion.